6 steps to create resumes & coverletters for computer info students

8/12/2019 6 Steps to Create Resumes & Coverletters for Computer Info Students

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by Regina Pontow


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Instructors- donot put yourself or your institutionat riskof litigationbyduplicating. SeeNoticeonpage2. Donot makehandoutsfrombookor booklets. Theremaybenophotocopyingof "workbooksorworksheets." Toorder, or if youreceivecopiesof this material call 1-800-957-1209. 1997, 1992ReginaPontow.

I would liketo thank Renton Technical College and its students for working with me to create theexamplesin this booklet.All student names, employers, addresses, etc. havebeen changed to fictitiousinformation to protect privacy.

Page(s)

Goals 3HowToUseThisBooklet 3

Self-Confidence and Your JobSearch 4- 5

BeforeandAfter Resumes 6- 116StepsToCreateAGreat ResumeForComputerInformationStudents 12- 15

WorksheetsforSteps1&2 16- 17

ComputerScience Degree- SkillsandKnowledgeGainedFromCollegeProgram 18

Skill Lists, SampleSentences andTransferableSkills 19- 29

WorksheetsforSteps3to5 30- 31

12QuestionsToHelpYouDescribeYourFunctional Headings 32- 37

StrategiesThatBlowAwayYourCompetition

MarketingThe10HottestSkills 38

Selling the Benefits of YourSkills 39

SolvingEmployers' HiddenNeeds 40

UsingPowerBaseStatements 41

HowToEditSentences, UseActionVerbsandQuantify 42

WorksheetforStep6 43

WhyUseATargetedResume 44- 45

TemplatesToTypeYourResume 46- 47

BeforeandAfter CoverLetters 48- 49

Before and After Thank YouLetters 50- 51

Scanned andInternet Resumes 52- 55

NoticetoInstructors/ Schools: Individual instructorsandtheinstitutionstheyworkfor will beheld legallyandfinanciallyresponsibleforcopyrightviolation, resultingstatutorydamagesandlegal fees. Donotcopyorcutaparttocopy.TheU.S. CopyrightAct andHR2223provideteacherphotocopyingguidelineswhichstate: "the effect ofthe use upon the market potential is judged to determine copyright violation ... there may be no copying

of or from works intended to be "consumable" in the course of study or of teaching ... these include

workbooks, worksheets, exercises ... copying shall not substi tute for the purchase of books ..." Thesematerialsarewrittenforstudentsandschoolstopurchase. Copiesandhandoutseliminatetheneedforstudentsorschoolstopurchasethesematerials. Copiessubstituteforthepurchaseofbooklets, whichgreatly damagesthemarketforthesematerials. CopyingthereforeviolatesTheCopyrightAct andHR2223. Highschools, career centers, librariesandnon-profit agenciesmaynotviolatecopyright.

PublishedbyAbrams&SmithPublishing, POBox52901, Bellevue, WA 98015-2901, 1-425-820-9779. Visit websiteatProvenResumes.comCopyright 1997, 1996, 1995, 1994, 1992 ReginaPontow, aderivativeworkof "Proven Resumesand Confidence Builders." CoverDesignbyReginaPontow.All rightsreserved. Nopart of this booklet maybereproducedor transmittedinanyformorbyanymeans, electronicormechanical, includingphotocopying, recordingorbyanyinformationstorageandretrievalsystemwithout writtenpermissionfromtheauthor, exceptfor theinclusionof brief quotationsin areview. Thispublicationisdesignedtoprovideaccurateandauthoritativeinformationin regardtothesubjectmatter covered. It issoldwith theunderstandingthat thepublisher is not engagedinrenderinglegal, accounting, or other professional service. If legal adviceor other expertassistanceisrequired,theservicesof acompetentprofessionalpersonshouldbesought. Froma Declarationof PrinciplesjointlyadoptedbyaCommitteeof theAmericanBarAssociationandaCommitteeof Publishers.

ISBN: 1-884668-13-5 Manufacturedin theUnitedStatesof America.


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Takealookat thebeforeresumesonpages6, 8and10. You'll seethat eachpersondidn't thinkheor shehadmanyskills- at first. Askyourself if youhavealimitedviewof your skills. If so, studytheseexamples.

Thenusetheskill listsandsamplesentencesonpages19-29toput moreskill descriptionsinyour resume.Analyzewant adsanduseThe Dictionary of Occupational Titlestoidentifyevenmoreof your skills.

Asyouidentifyyour skillsandfullydescribethem- your confidencewill goup. You'll alsobebetterpreparedtotalkabout your skillsinaninterview. Most employersuseyour resumeasaguidetoaskyouquestionsinaninterview. If youhaveaweakresume- guesswhat - you'll haveweakinterviews.If youhaveastrongresume- you'll havestronginterviews. Lookingat thebeforeandafter resumes,whichwouldyourather haveduringaninterview?

Functional skillscanbeusedinseveral different jobs. For example, managingadrive-upwindowatMcDonaldsrequiresdepartmental coordinationandsupport. Thisdescribesa"function" or dutyof managingadrive-upwindow. Thissameskill istransferableandcanbeusedinacomputer systemadministrationposition. For example, youmaycoordinatewithdepartment managersandother staff totroubleshootsystems. Inthisinstance, youmight label theMcDonald'sexperience- Departmental Coordination andSupport -whichmatchesacomputer systemadministrationpositionmuchbetter thanDrive-Up Clerk.

If youhaveretrainedfor anewfieldyour topqualificationwill probablybeyour education- if youdon'thaverelatedworkexperience. Therefore, youmust fullydescribeandmarket your educationandcombineitwithfunctional skillsgainedfrompast workexperience. If youhaveworkexperiencethat matchesthejobyouwant - useyour educationtobackupandstrengthenyour skills.

Inthisbooklet I'vehit themost important stepstopreparearesumefor Computer Informationstudents. For moredetailin: completingobjectivestatements, howtolist datesof employment, howtowriteandedit sentences, howtotapthehiddenjobmarket andinterviewwell I recommendyourefer tomy256pagebook, Proven Resumes and Confidence

Builders.Most peoplemakingacareer changeneedskill basedresumesthat showhowtheir educationfitswithpast experiencetomakethemwell qualifiedfor their current jobobjective. You'll learnhowtocreatethistypeof resume.

Manyof thepagesinthisbooklet haveinstructionsat thetopof eachpageor intheleft andright handcolumns.Followingthenext twopagesonself-confidenceissues, you'll findsixpagesthat containthreesetsof beforeandafterresumes. Readtheinstructionsinthecolumns. Whenyou'refinishedreadingtheseexamplesturntopage12forthenext step.

Instructors- donot put yourself or your institutionat riskof litigationbyduplicating. SeeNoticeonpage2. Donot makehandoutsfrombookor booklets. Theremaybenophotocopyingof "workbooksor worksheets." Toorder, or if youreceivecopiesof thismaterial call 1-800-957-1209. 1997, 1992ReginaPontow.


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Stretching YourComfortZoneAlmosteveryoneexperiencessomedegreeof self-doubtwhenwritingaresumeor lookingforajob. Onereasonisthatmanypeoplehave

jobtitlesthat aremuchweakerthantheactual worktheydo. Eventhoughthey'vehada lot of responsibilitytheyfeel guiltydescribingtheseskillsinaresume. Manyalsoworrythat prospectiveemployerswill thinkthey'relyingabout theirexperience.

TerryhadworkedinRetail Sales for over 5 years. Her title was Cashier althoughshesuperviseda department with salesof $2 millionannually. TerrywantstomarkethersupervisoryexperienceincombinationwithherComputerScienceDegreesothatshewill beconsideredfor promotionintomanagement. I recommendedshelabel this partof her backgroundOperations/ Staff Management. Ononehand,thisdescriptionbuilt herconfidence. Ontheother hand, it madeherfeel scaredbecauseshehadneverhadajobtitlethat soundedthisimportant. Shetoldme, "Gee, I know this is true but it still feels like I'm exaggerating or lying. What if the employer checksand findsout my title was Cashier?" TohelpTerryfeel comfortable with this newdescriptionweincludedher actual jobtitle in her workhistorysectionlikethis: Operations/ Staff Management (cashier), Kids'RUs 1995 - Present. Likemost peopletrainingforanewfieldyoumayhavejobtitlesthat don't relate. If so, useheadingsthat showhowyourskills dorelate.

DidYouDoIt? CanYouDoItAgain?

Havingspent morethan6,000hourswritingresumeswithclients, I continuallyhearpeopleexpresssimilar feelingsasTerry. Asyoureadtheexamplesinthis booklet beawareof your feelings. You, too, mayfeel uncomfortableas youdevelopstronger descriptionsof yourskills. If part of youfeels likeyouarelyingor exaggeratingaskyourself thesequestions. "Did I do this? Can I do it again? Are myestimatesand what I'msaying accurate?"If youanswer, "Yes" toall threequestionsthenusethestrongerdescriptions.

EmployersWanttoKnowIf YouHaveTheSkillsTheyNeed

Most collegestudentsandpeoplemakingcareermovesneedskill basedresumes. Theyneedresumesthat de-emphasizeweakjobtitles,downplaygaps in employment, or minimizelack of experienceina certainfield. Astrongskill basedresumepulls together experiencefromother fieldsandshowsanemployerhowthat experiencerelatestohisor her needs. Peoplewhoaretrainingina newfield, needskill basedresumesthat focusonandmaximizethistraining, whilecombiningit withtransferableskillsfrompast workexperience.

Eventhoughit's hardtobelieve, employersaremoreconcernedabout your skills andabilities, rather than your actual jobtitle or theparticularfieldsyou'veworkedin. Theywant tobeconvincedthat youhavetheskills todothejob. Whenyoudothiseffectivelytheylosemost of theirconcern, andoftenall of theirconcern, about yourspecificjobtitlesorindustryexperience.

LookingForAJobIsHardWork

If you'relikeme, andthousandsof jobseekersI'veworkedwith, youprobablyfeel confidentsomeof thetimeandat othertimesfeel likeafailure. Onedayyoumayfeel likeyoucangoout andget anyjobyouwant. Other daysyoumayaskyourself whoyou'rekiddingandfeel likenoonewould hireyou. Daytoday, evenhour tohour, your feelingscanfluctuate. Lookingfor ajob, changingcareers,andmarketingourselvesishardwork- andcancauseself-doubtornegativefeelingsabout ourselvestosurface.

Conductingasuccessful jobsearchrequiresactive, sustainedeffortinanoptimisticframeof mind. Aframeof mindthat manyjobseekersneverobtainor loseastheyexperiencerejection. Thestrategiesyou'll learninthisbooklet will increaseyour successrateandcut rejection

fromemployers.But, learningthesestrategiesis only onesideof thecoin. If youdon't learntostretchyour comfort zoneandbelieveinthis newimageof yourselfyoumayfail. If youareexperiencingalot of self-doubtyoumaychoosenot tousethesestrategiesandinsteadcreateaweakresumeor procrastinatefor long periods without looking for a newjob. To achievemaximumsuccess inusing this booklet you mustdevelopabroaderviewof your skillsaswell asaconfident frameof mind. Most jobseekersmust learntobelievethat theydoindeedpossessmanyskillsandthattheirskillsareat ahigherlevel thantheyoriginallythought.

Instructors- donot put yourself or your institutionat riskof litigationbyduplicating. SeeNoticeonpage2. Donot makehandoutsfrombookor booklets. Theremaybenophotocopyingof "workbooksor worksheets." Toorder, or if youreceivecopiesof this material call 1-800-957-1209. 1997, 1992ReginaPontow.


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AwarenessIsTheFirstStepAnytimeyoulearnsomethingnew, awarenessisthefirst stepyoumusttaketochangeyour behavior. For example, peoplewhowant toquit smokingmustbecomeawareof whatmakesthemwant tosmoke. Theymustbecomeawareof timeswhentheydon't evenrealizethey'resmoking. Inasimilar fashion, youneedtobecomeawareof your behaviorsandfeelingsasyoulookfor ajob.

Say, youwakeuponemorninganddecidetowriteyour resume. Your next thought isrememberingatimewhenyour bossreprimandedyouandsaidyouwereapoor worker. This inturnmakesyoufeel anxiousanddepressed. Thenyouthink, "This job is probably all I

canget anyway so why even try?" Andguesswhat? Youdon't workonyourresume.Becomingawareof your thoughtsandfeelingsandhowtheyaffect your behavior iscritical tojobsearchsuccess. It'sbeenestimatedthatweprocessupto60,000thoughtseachday. That's almost22millionthoughtsper year. Until threeyearsagomyself-esteemwasverylow. Probably50%to75%of thethoughtsI hadaboutmyself werenegative. Evenat50%that's11millionnegativethoughtsayear.Realizingthiswasverypowerful for me. Nowonder I never believedinmyself. Nowonder it washardfor metochangeor accomplishmygoals. I hadahugemountain of negativityabout myself that directedandcontrolledmylife. Beforeyougoon, I'dlikeyoutolistsomeof thethoughtsyou'vehadabout yourself over thelast fewdays or months whenyou've consideredchanging jobs or writingaresume.

________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Howmanyof thethoughtsyouwrotedownwerepositive? Howmanywerenegative? Didyoufeel anxiousdoingthisexercise? If youfelt anxious or listed several negative thoughts about yourself - it's those feelings and thoughts that can hamper your job search.Becomingawareof themis thefirst steptochangingyour behavior andachievingjobsearchsuccess. SomewhereI heardthesaying,"Doubt Your Doubts." What awonderful saying. Whenwe'reinthemidst of feelingnegativehowoftendowestopandaskourselves,"Do I really need to feel this way? Is this really true?" Manytimesour imaginationismuchworsethanreality.

I remembergoingintoaBarnesandNoblestoreonenight. I wasdressedinmysweatsandnot feelingtoohot. I hadbeenwantingtocontactBarnesandNobletodoanauthor signingbut kept procrastinatingbecauseI kept thinking."Why would they want me?" ThenIsawaflyer for asigningbyacompetitiveauthor. Myfirst responsewas, "See they want her, they don't want you." I walkedthroughthestorewithmyheadslumped, feelinglikeanobody. Oldprogrammingfromcritical parentshadkickedinandI felt powerlesstostopit. FeelingdepressedI wenthome, pulledthecoversovermyheadandwenttosleepasawaytoescapemyfeelings. Inthemorning, Ifelt better andsaidtomyself, "Hey, my book is just as good as hers. People always tell me my presentation is better. I'm going to calland see if I can get scheduled." I calledandwasscheduledfor several author signings. ZigZiglar usestheacronym, FEAR, todescribethisprocess. FEARstandsfor FalseEvidenceAppearingReal. That night at BarnesandNoblemyfearscertainlyfelt real but inrealitywerefalse.

Awareness+ Goals+ Action= Success

Asmystoryillustrates, becomingawarelet mequestionmynegativethoughts. OnceI wasabletodothatI couldthenfocusonmygoal

andtakeactiontoaccomplishit. You, andonlyyou, determinethedegreeof successyouachieveinyourlifeandyourcareer. Becomingaware, questioningnegativethoughts, identifyingyour goals andthentakingactionarefour stepsthat will ensureyour success inusingthisbooklet. TonyRobbins, author of Awaken the Giant WithinandPersonal Power (anexcellent videotapeseries) talksabout thepainandpleasurewelinktoanyactivity. Whenwelinkmorepaintoanactivitythanpleasurewemoveawayfromandavoidthat activity.Whenwelink morepleasuretoanactivitywemovetowardthat activity. I hadcertainlylinkedmorepainthanpleasuretocontactingBarnesandNoble. Askyourself what areasof your jobsearchyouhavelinkedpainto. Thenfindswaystolinkmorepleasuretothemsothat youcanaccomplishyour career goals. Now, it's timetobeginlearning howtocreatea dynamic, skill basedresumethat willincreaseyourconfidenceandlandyouthejobyouwant. Turnthepageandreadtheinstructionsintheleft andrighthandcolumns.



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Dave Terrance1515 60th Street S.E.

Silverton, TX 98383

(555) 555-5555

T a k e 1 0 s e co n d s a n d c o m p a r e t h e s e r e s u m e s .

Read Dave'sobjectivestatement in thisresume. Compareit to the firstsection in hisafter resume.

Does the afterresume look andsound like anentirely differentperson?

This is a verygood example ofhow we all

under-market ourskills & abilities.

Which resumeintegrates andsells Dave'scollege trainingthe best?

Compare the

headings in thebefore resume tothe headings inthe after resume.Which headingsare strongest?


JOB OBJECTIVE

FORMAL EDUCATION

WORK HISTORY

Technical Support

AAS Degree in Computer ScienceSilverton College

Experience includes:

Quick BASIC Visual BASIC Turbo C Windows 95 Business Accounting DOS PC Support Novell

1993 - 1994 Ben's RestaurantManaged restaurant with fourteenemployees. Was responsible for payroll,food orders and scheduling.

1990 - 1993 Terrance LandscapingStarted my own landscaping companyhaving up to sixty steady customers.Was responsible for scheduling, billingand customer service.

1990 - 1992 Big O CleanersWas awarded for employee of the monthtwice and recognized for outstandingcustomer service.

References available upon request.


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D a v e h a d c r e a t e d a w e a k r e su m e f o r se v e r a l r e a s o n s :

Dave wants towork withcomputer systemsin sales, customerservice or usertrainingpositions.

Because he didn'tfeel hisrestaurant,landscaping anddrycleaningbackgroundmatched the levelof his new careerhe had not

described themvery strongly inhis beforeresume.

Yet, combininghis educationwith histransferable skillheadings make

him well qualifiedfor a TechnicalSales, PC orSupport Deskposition.

Dave Terrance(555) 555-5555

Network AdministrationMaintenance ofLocal/Wide Area NetworksApplication ProjectsDesign and DevelopmentAccess, Visual Basic

Setting up networks, training users and developing computer projects whilecompleting an A.A.S. Degree in Computer Science, Silverton College.

Managing all areas of departmental operations and support includingcustomer service, staff scheduling, purchasing, inventory and client billing.

Overseeing troubleshooting and project management with a staff of 14.

Seek a Technical Sales, PC or Support Desk position utilizing

the following training and experience:

Sales ManagementTrained and supervised staff of 14, overseeing sales and customer service tosupport over 2,000 customers per month (Ben's Restaurant 1992-Present).

Scheduled full-time and part-time employees to staff 2 shifts. Evaluated and counseled employees regarding performance and productivity. Opened and closed operations, prepared bank deposits, balanced 2 tills,

oversaw shift set-up, issued purchase orders and maintained vendor contact. Prepared monthly reports detailing sales, profit and expenses. Position required strong troubleshooting and team building skills.

Network & Technical SupportLocal/Wide Area Network System Set-Up - 1,500 hours hands-on trainingwhile completing Computer Science Degree, Silverton College 1997.

1515 60th Street SESilverton, TX 98383


Programming LanguagesAssembler, Quick BASICTurbo C, Visual BASICOperating SystemsDOS 6.22Windows 95

HardwareInstallation/ConfigurationSoftwareWindows 3.11Infomodeler

Business Development & Client BillingStarted and managed business, taking client base from 0 to over 60 accountswithin 2 years (Terrance Landscaping 1990-1992). Analyzed customer needs, developed bids and presented proposals. Prepared billing statements and collected accounts receivable. Achieved over a 50% repeat business by providing quality service and

competitive pricing with professional yet friendly approach to sales.

Built business primarily from satisfied customers and client referrals.

Customer Service AdministrationOversaw operations serving 200 customers daily, with sales of $80,000 permonth (Big O Cleaners 1987-1989). Coordinated workflow in 2 departments, working with 4 managers. Took and fulfilled customer orders, controlled cash and trained employees. Received 2 Customer Service Awards for superior attitude and performance.


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Jon SmithAlexandriaRoad, #10

Renton, WA 85858(555) 555-5555

Read the first 4sections in thisresume. Nowread the 2nd and3rd sections ofthe after resume.

The after resume

provides moredetails about thecomputerexperience J ongained atcollege. It alsoprovides moredetails about hiswork history.

J on's beforeresume onlymarketed hiscollege training.He had left outhis work historybecause it was indifferent fields -the Army and a

garage doorcompany. Whichresume is best,will generatemore interviewsand higher salaryoffers?

T a k e 1 0 s e co n d s a n d c o m p a r e t h e s e r e s u m e s .


____________________________________________________

Networking

Maintaineda Novell 3.11 server with over 40 clients Versed in installingnetwork cards and laying network cable Upgraded server to Novell 4.0 Assigned user rights

Data Base Theory

Designed multi-table database using Access 7.0 Programmed front end for database using Visual Basic 4.0 Coordinated with design teams to create a database using

Info-Modeler 2.0 Using Sequel Server 4.0 designed a database and user friendly

front end

PC Support

Developed good working relationships with problem users Responsible for over 100 computers in multiple labs Hardware troubleshooting Software installation and configuration

Programming

Programmed solutions for user problems Versed in QBASIC (Arrays, Sorting, Searching, Etc.) Participated in several team projects using C+ Good working knowledge of Assembly Language

____________________________________________________

Education

Associate in Applied Science from Renton Technical College CAD 1 Certificate from Renton Technical College


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Re a d t h e 4 t hs e ct i o n i n J o n 's a f t e r r e su m e .I t 's u su a l l y b e st t o i n cl u d e a n

e m p l o y m e n t h i s t o r y .

We usedEducation/EmploymentHistoryas a heading sothat we couldcombine J on's

education withhis employment.

This showsemployers whatJ on was doingfrom 1995 topresent andeliminates theirconcern aboutJ on beingunemployedduring this time.

How manyseconds does ittake to read the1st section ofthis resume?

This section isvery short andonly takes a fewseconds to read.Yet, it sells J on'stop skills veryeffectively.

JonSmith(555) 555-5555

SystemAdministrationNetworkAdministration

Managed4networksystemsutilizingNovell 3.11server withover 40clients.Installednetworkcardsandcable. Upgradedserver toNovell 4.0andassigneduser rights.SystemManagement / PCSupport/ UserTraining

Managed100computersin3locations, overseeingtroubleshooting, installationandconfiguration.Trainedupto150computer usersinbasiccomputer usage, DOS, networkutilization, basic

coding, VisualBasic, andInfoModeler.DatabaseDesign/ Programming

Designedmulti-tabledatausingAccess. Programmedfrontendfor databaseusingVisualBasic.CoordinateddesignteamsandcreateddatabasesusingInfoModeler 2.0andSequel Server 4.0.Programmedsolutionsfor user problems. Experiencedinteamprojectsandstrongproficiency

usingQbasic(Arrays, Sorting, Searching, etc.), C+, andAssemblyLanguage.

Operations Management

Staff SupervisionSupervised42staff, overseeingequipmentoperation/inventoryof upto$35millionper project.Preparedadministrativedocumentationincludingworkschedules, personnel filesandreports.Awardedfor creatingequipment maintenanceprogramutilizedby4departmentswith200staff.TeamLeader/ CustomerServiceAdministration

SelectedasTeamLeader basedonabilitytobuildmorale, mediatedisputesandleadothers.Serviced25keyaccounts, processing400-500weeklyorderswithsalesof $800,000per month.Departmental Coordination

Coordinatedwith5departmentstopull parts, verifystockandexpediteshipments.Verifiedinvoicesforindividual salesof upto$9,000anddocumentedcustomer approval.

Cutproduct damagebymappingworkflowpatternsandimplementingdepartmental procedures.

Education&EmploymentHistoryA.A.S. inComputer Science/ CADCertificate, RentonTechnical College 1995- Present.Customer ServiceAdministration, PDQGarageDoors 1992- 1994.Operations/ Staff Management, (SquadLeader/Asst. Sgt.) U.S. Army 1988- 1994.


AlexandriaRoad, #10Renton, WA 85858

ComputerSystemManagement..........Managing4computer systemsserving40clientsin3locationsandtrainingupto150computer users.

Operations/Staff Supervision..............Supervisingoperationswithupto40full-timestaff.

ComputerScienceDegree...................2,500hrshands-ontraining, RentonTechnical College.

Qualifications


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Turntopage14and15toseeacondensedversionofthe6Stepslistedabove.

Below,we'llexplaineachstep.

Step 1 List All Your SkillsTurntopage14andreadJon'sstoryat thetopof thepage. Notice, inStep1thatJonlistedtheskillshegainedfromhisComputerScienceprogramandhisworkexperienceat PDQGarageDoorsandintheArmy.



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Joncompleteda 2 year Computer ScienceDegree. Hehadworkedfor PDQGarageDoorsandservedintheArmy. Hisfirst jobchoiceis aNetworkAdministrationpositionbut hewill alsoconsider a Technical Support position. Hehopestousehis supervisory, project management and customer serviceexperiencefromPDQGarage Doors and the Army. Jonfollowedthe6 Stepsto Create a Great Resumebelowandonthefacingpage.

ComputerScience DegreeProgrammingFundamentals...............................

ProgramAnalysisTechniquesSolvingISProblemsUsingDesignToolsDataStorageTechniques

Programming/ Software.......................................SQLServer, Novell Netware, WindowsNTVisualBasic, ANSI C, Assembly

Hands-OnComputerLab/ CampusExperience........Trainingof ComputerUsers....................................Networking...........................................................

Novell Netware, WindowsNTLocal andWideAreaNetworks............................

DatabaseProgramming/ Management..................Relational DatabaseManagementSystems

CommunicationSkillsDesignandProgramValuationDocuments...........

Technical WritingforSystemsAnalysis

Multi-MediaPresentations

PDQGarageDoorsCustomerServiceandDocumentation......................ServicingKeyAccountsOrderProcessingandProblemSolvingCoordinatingwithVariousDepartmentsMaintainingStockandExpeditingShipments..........VerifyingInvoicesMappingWorkflowPatterns

U.S. ArmySquadLeader.......................................................

Trainingof InfantryPersonnel................................OverseeingMilitaryManeuversandEquipment........SchedulingWorkflowandStaff RecordsManagingDailyProjectsInventoryControl / Reporting

Functional HeadingsProgrammingandAnalysis

NetworkDatabaseDesign/ Programming

ComputerSystemAdministrationPCSupport/ UserTrainingNetworkAdministration

Local / WideAreaNetworkAdministrationDatabaseProgramming/ Management

NetworkAnalysis&Documentation

CustomerSupport

Departmental Coordination

TeamLeaderStaff SupervisionOperationsSupport

AD ASKSFOR:

HardSkillsMonitorLocal andWideAreaNetworks

MaintainNetworkDocumentationusingDatabases

PerformNetworkProblemIsolationPrepareReportsonNetworkPerformance

SupportUsersandDepartments2YearComputerScienceDegree

DataNetworkAdministrationExperienceSQLServer, Novell Netware, WindowsNT,Visual BasicandANSI C

Soft SkillsSelf-Motivated, TeamPlayerGoodCommunicationSkillsStrongAttentiontoDetail

Local / Wide Area Network

Administrator

MonitorLocal andWideAreaNetworks.

Maintainnetworkdocumentationusingdatabases. Performnetworkproblemisolation. Preparereportsonnetworkperformance. Self-motivatedteamplayerwithgoodcommunicationskillsandstrongattentiontodetail tosupportusersanddepartments. 2yearComputerScienceDegreewithbroadknowledgeof SQLServer,Novell Netware, WindowsNT, Visual BasicandANSI Cpreferred. ApplyCityofSeattle, HRDept, POBox15, Seattle, WA98105.

Instructors- donot put yourself or your institutionat riskof litigationbyduplicating. SeeNoticeonpage2. Donot makehandoutsfrombookor booklets. Themaybenophotocopyingof "workbooksor worksheets." Toorder, or if youreceivecopiesof this material call 1-800-957-1209. 1997, 1992 ReginaPontow.


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NetworkDatabaseDesign/Programming

Joncandescribetheprogramminglanguagesandapplicationshelearnedwhilecompletinghis degree. Hecanusethelist of program

componentsonpage18toprepareadetailedlist.

Local / WideAreaNetworkAdministration

Joncandescribethenumber of networksystemsheset-upandprovided

troubleshootingforaspartof his hands-onlabandcampuscomputerexperience.

TeamLeader/ CustomerSupportJoncandescribehisteamleaderresponsibilityasaSergeant in theArmyandcombineit with

hiscustomerserviceexperienceatPDQGarageDoors.

Departmental CoordinationJoncandescribethenumber of departmentshesupportedandcoordinatedwithatPDQGarage

Doorswhileprovidingcustomer service.

Staff SupervisionJoncandescribethenumber of staff, amountofequipmentandinventoryhewasresponsible

for asaSergeant intheArmy.

Bespecificandslant your functional headings towardyour fieldor position. Manypeopleuseheadings like-Organizational Skills, LeadershipandCommunication Skillsforthebodyof their resumes. Theseheadingsaretoosoft, toogeneral anddon't grabemployers. Aretheseheadingsbetter - Project Management, TeamLeader and Technical Documentation / User Support?Studyhowwe'verelabeledskillswithfunctional headingsinStep2onthefacingpage.

YourObjectiveStatementInyour ObjectiveStatement namethetypeofpositionyouwant andlist 2to3of your top

skillsor qualifications.Employerswant toknowwhatyoucanandwilldoforthem. Reviewtheobjectivestatements

shownintheafter resumes.

YourCollegeEducationYouhavelearnedalot of skillsthat areneeded

inavarietyof jobs. But youmust showhowtheskillsyou'velearnedincollegerelatetothe

jobsemployershaveopen.For example, theadasksforaComputer Science

Degree. Highlightingtherelatedcomponentsfromthat degreewhichmatchtheskillsneeded

bytheemployerismuchstronger thansimplyhavingaheadingofComputer ScienceDegree.

YourEmployment HistoryIf youarechangingcareers, haveanunrelated

workhistory, or havetraininginafieldinwhichyouhavenoexperienceachronological resumeprobablywon't workwell foryou. Listingeach

jobinorder withdatesof employment will draw

attentiontotheseweaknesses. Listingyour skillsfollowedbyacondensedworkhistoryworks

muchbetter.Seetheafterresumeexamples.

Functional Headingsfor:

ComputerScienceDegreeProgramming&AnalysisNetworkDatabaseDesign/ ProgrammingComputer SystemAdministrationPCSupport/ UserTrainingNetworkAdministrationLocal / WideAreaNetworkAdministrationDatabaseProgramming/ ManagementNetworkAnalysis&Documentation

PDQGarageDoorsCustomerSupportDepartmental Coordination

GhormsDrive-InTeamLeaderStaff SupervisionOperationsSupport



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Read the list of skills and knowledge on page18 that you havegainedfromcompletingyour Computer Science Degree. Check off each skill orareaof knowledgethat you'velearnedandlist thembelow. Addanyareasyou'velearnedthat aren't onthelistandput thembelow.

Todescribeyour work experience, readpages19to29. Theseworksheetsincludeskillsandsentencesfor 20differentcareerfields. Checkanyskills orsentencesthat matchyourbackgroundandlistthembelow.

Even though you may not haveheld these jobs, theselists can giveyouideasto describeyour work experience. To identify more skills, analyze

helpwantedadsor jobpostings. TheDictionary of Occupational Titlesalsoprovidesthousandsof jobdescriptionsthat canbeusedtoidentifymoreofyour skills. Answeringthe12Questionsthat startonpage32will helpyouto createyour own skill lists and sentences and help you to strengthenthosethat youcheckonpages19to29.

On the following pages you'll find worksheets for each of the 6 Steps shown on pages 14 and 15.

SkillsfromCollegeClasses:

Introductory Networking

Troubleshooting Campus Computers

___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

DescribeSkillsorDutiesforOneOf YourJobs:

Customer Service, Counter Sales and Cashiering

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Nowit's timeto label your education andwork experiencewith functionalheadingslikeJon did in Step 2 on page14. It may saveyou time togroup similar skills together, then label each group of skills with afunctional heading.

Write the functional headings you'll use to describeyour college classesbelow. For example, courseworkinIntroductory Networking andexperienceTroubleshooting Campus Computers canbelabeledNetwork Administration /Troubleshooting (seeexamplebelow). This functional headingis a bettermatchfor acorporateNetworkAdministrator position.

Now, goback throughtheskills you checkedon pages19 to 29. Selectthestrongest skills as your functional headingsandlist thembelow. Forexample, a group of skills might be customer service, counter salesandcashiering. Labelingthis experienceCustomer Support soundsmorelikethelanguageusedtodescribepositionsinthecomputer field(seetheexamplebelow).

Label CollegeClasseswithFunctional Headings:

Network Administration / Troubleshooting

_________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Label TheseJobSkillswithFunctional Headings:Customer Support

______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________



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NOTE: Youwon't beable toput all theseskills inyour resume. Checkthoseyouhave, thenprioritizethem. Put thebest andmost relevantonesinyour resume. Thenpreparealist likethisthat describes

all thecomponentsof Computer InformationSystemsyou'velearned. Takeit toyour interviews. Useittomarketall of your skills. Besureyoucantalk about andexplainanythingyoulist.

ProgrammingFundamentals__SolveISProblemsUsingDesignTools__Flowcharts, HierarchyCharts, Pseudocode,

ProgramAnalysisTechniques__StructuredProgrammingMethodology

MainProgram, Subroutine, FunctionsPassingArguments, Parameters,CalledPrograms

__DevelopingAlgorithms

__DataStorageTechniques__LogicStructures__MicrosoftQBASIC__AssemblyLanguage

CPUMemoryAddressing

Networking__WindowsNT__NetworkAdministration__ClientServerSkills

FrontEndProgramming__Microsoft Visual BASIC4

__EventDrivenProgramCode__AdvancedAccessProgramming__AdvancedCLanguageProgramming__Graphical UserInterfaceDesign__FormsGeneration__OLEAutomation__DDEDynamicDataExchange__CreateObjectClasses

BackEndProgramming&Administration__TransactSQL__SQLServerDatabaseProgrammingand

Administration__PerformanceandOptimizationTechniques

Creationof StoredProcedures__Transactions,RecordLocking

ComputerMath__Hexadecimal, Binary, Octal__Algebra

DatabaseFundamentals__InfoModeler- DatabaseDesignTechniques__Microsoft Access- DatabaseProgramming

Fundamentals__Relational DatabaseManagementSystems__DatabaseQueries__DatabaseUsers, DatabasePermissions__Databases__DatabaseDevices

__DatabaseObjects__PublishingandReplication__DatabaseUpdates

DataIntegrity__Constraints__Rules__Defaults__UserDefinedDataTypes__Triggers

ANSI CLanguage__Structures, Pointers, LinkedLists

__Compilers__Linkers__Interpreters__InteractiveProgramming__BatchProgramming

ComputerApplications__Microsoft Access, FoxPro__MSWordforWindows__Excel__Powerpoint__LotusOrganizer__Microsoft SchedulePlus

SystemsAnalysis__Project DevelopmentandManagement__ServedasTeamLeader__DevelopedInformationSystembasedon

UserRequirements__UtilizedSystemsAnalysisLifeCycle

IntroductoryLocal AreaNetworking__Novell Netware

AssignTrusteeRights, CreateUsers, CreateLoginScripts, Install OperatingSystemInstall WorkStationNetwareAdministrationInstall PrintServer

__NetworkSecurityIssues__NetworkCabling

__OSI SevenLayerStandard

Internet__WorldWideWeb__Intranets

SeniorProject__ConceivedandDevelopedMajor (180hour)

Project Incorporating: Communications,ManagementInformationandProgramDevelopment

__UtilizedGraphicsProgrammingTools__DevelopedVisual BasicPrograms, Database

GraphicsPrograms

ComputerManagement CommunicationSkills__DesignDocuments__ProgramValuationDocuments__Technical Writingfor SystemsAnalysis__Multi-MediaPresentations__BusinessLeadership- HumanBehaviorin

WorkGroupEnvironments__Managerial Skills, Teams, TimeManagement

AccountingforISProfessionals__BudgetaryAccounting__AccountingFundamentals__Financial Statement Analysis__Asset ValueMethods__BusinessOrganization__Interpretationof Financial Data

(Managerial Information)


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__AccountsPayable/ Receivable

__Assistant toController__BadDebt Management / Tracing__BalanceSheets__BankDepositsandDrafts__BankReconciliations__BenefitsAdministration__BudgetsandForecasting__BusinessPlans__CashAccountability__CashDisbursements__CashManagement__ComputerizedApplications__ComputerizedBilling__ContractAdministration__ConversiontoAutomatedSystems__CorporateAccounting

__CorporateAudit Procedures

__CorporateBankAccounts__CreditApplication/ Approval__CreditManagement__Departmental Coordination__Departmental Liaison__DepreciationReports__EmployeeOrientations__ExecutiveSupport__ExpenseAllocations__ExpenseJournals__Financial Analysis/ Forecasting__Financial Statements__FixedAsset Reports__Full ChargeBookkeeping__General Ledgers__GrossMarginAnalysis

__InsuranceAdministration

__IntegratedAccountingSoftware__InterestCalculations__Internal FinanceControls__InventoryTracking__InventoryValuationMethods__InvoiceVerification__Knowledgeof EEOGuidelines__LoanApplications__OfficeManagement__PaymentNegotiation__Payroll PreparationandTaxes__PerformanceEvaluations__Personnel Administration__PettyCashManagement__PortfolioManagement__ProfitSharingRecords

__PurchaseOrder Management

__Purchasing/ Buying__QuarterlyTaxes__SalesJournals__SetCredit Limits__Staff Supervision/ Training__StateandFederal Taxes__SubsidiaryLedgers__Supervisionof AccountingStaff__Supervisionof Clerical Staff__SupplyBudgeting__TaxAnalysisandControl__TenantAccounts__TimeCardTracking__Trial Balance__TrustAccounts__Vendor Contact / Negotiation

__Managedconversionof manual systemtocomputerizedsystem.

__UtilizedLotusandExcel topreparefinancial documents.

__Workedwithstateauditorstoreviewall accountingrecords.

__Coordinatedwith___ divisionstotrackbillingandinvoicing.

__WorkeddirectlywithPresident and___ branchmanagers.__Consulted___ management staff infinancial forecasting.

__Preparedsalaryandbenefit reportsfor ___ employees.

__Setupnewaccountingandrecordscontrol systems.

__Trained___ staff inuseof invoicingandbillingsystems.

__Servedasleadinresolvingproblemsfor ___ keyaccounts.

__Controlled$___ ininventoryandsupplies.

__Issuedupto___ purchaseordersannually.

__Managedfront officefunctionstosupport staff of ___.

__Researchedandselectedphonesystemvaluedto$ ___.__Researchedandselectedcomputer systemsvaluedto$ ___.

__Maintainedfilesanddocumentstosupport ___ staff.

__Scheduledconferencesandappointmentsfor ___ staff.

__Providedfront deskreceptionfor ___ departments.

__Duplicatedandpreparedmemosandflyersfor ___ staff.

__Preparedcontractsandcorrespondencefor ___ staff.

__Managedbookkeeping, officeandreceptionfunctionstosupport staff of ___.

__Managedgeneral ledger andsubsidiaryjournalsfor firmwithsalesof $___ annually.

__Oversawall bookkeepingfunctionsthroughfinancial statements.

__Trackedcashreceiptsanddisbursementsfor corporationwithsalesof $___ annually.

__MaintainedA/R, A/Pandbillingfor over ___ accounts.__Processedbiweeklypayroll andcalculatedsalesmen'scommissionsfor staff of ___.

__Consultedmanagement inbudgeting, forecasting, portfolioandfixedasset analysis.

__Preparedandfiledquarterlyreports, stateandfederal taxes.

__Workedwithauditorsverifyingall accountingrecords.

__Purchased$___ annuallyincapital equipment andinventory.

__Negotiatedandmanagedpurchaseagreementsvaluedupto$___ per contract.

__Developedandmaintaineddatabasefor over ___ vendors.

__Trackedpurchaseordersfor department withsalesof $___ annually.

__Approvedinvoicingfor ___ departmentswithsalesinexcessof $___ monthly.__Managedcredit applicationandapproval for client baseof over ___ customers.

__Authorizedtoset upnewaccountsor extendcredit to$___.

__Increasedbaddebtcollectionby$___ annually.

__Oversawbillingfor ___ accountswithsalesinexcessof $___ annually.

__Supervisedandtrainedstaff of ___ accountingandclerical personnel.

__Coordinatedworkflowfor ___ departmentscomprisedof ___ employees.

These Skills May Also Be Used As Skill Headings

Sample Sentences Using Some of The Skills Listed Above



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__Access, Sybase, WindowsNT__AmiPro__AsEasyAs

__Assembler, Pascal__BusinessLetterFormatting__COBOL, MVS, CICS, VB__ComputerOperatingSystems__ComputerizedOfficeApplications__Corel Draw__DacEasy__DatabaseManagement__dBase, RBase__DeskTopPublishing__DocumentEditing/ Revision__E-Mail Administration__Excel

__Footnotes

__MicrosoftAccess__MicrosoftOffice__Mini Computers

__MSDOS__MSWordfor Windows__MYOB__Netware__NetworkSystems__NewspaperColumns__OneWrite__OS2__PageNumbering__Pagemaker, MSPublish__Paradox, Quark__Peachtree__Plotters, Scanners, Modems

__Powerbuilder, LotusNotes

__ProgrammingLanguages__QuatroPro__QuickBooks, Quicken

__RPG400, SYNON, OSI__SNMP, TCP, IP, SQL, C__Split WindowFunctions__SpreadsheetApplications__SystemResearch/ Purchasing__TapeBackupSystems__TurboTax__UNIX__Ventura__Visual Basic, Assembler__WebSiteAdministration__WindowsNT__WordPerfect, WordStar

__WordprocessingApplications

__Trainedstaff andcustomersinuseof ___, ___, and___.

__Set up___ workstationsutilizing___ networksystem.

__Researchedandpurchased___, ___, and___ programs.

__Consultedwithprogrammerstoimplement___ system.

__Rancomputerizedreportswith___, ___, and___ programs.

__Maintainedanetworkedsystemwith___ users.__Providedsystemtroubleshootingfor ___ terminalsandusers.

__Consultedwithmanagementregardingcomputersystemneeds.

__Oversawimplementationof e-mail systemusedby___ staff.

__Trained___ staff inuseof computerizedsystems.

__Coordinatedrepairof $___ incomputerandperipheral systems.

__Oversawwebsiteadministrationandtrainingof ___ staff.

__Utilizedintegratedaccountingsoftwarefor ___ accounts.

__ServedasLiaisonto___ computervendorsandsuppliers.

__Researchedandanalyzedpurchaseof $___ computersystem.__Utilized___ programtotrackover___ projectsannually.

__Developedover___ boilerplatedocuments.

__Maintainedcomputerfilemaintenancefor ___ users.

__Managedcomputersecurity, back-upandelectrical circuitrysystems.

__Coordinatedwithvendorsinpurchaseandselectionof equipment.

__Completednetworkadministrationcertificationprogram.

__Utilized___ and___ programstoprocessreportsandspreadsheets.

__Skilledinadvancedediting, mail merge, andlist managementapplications.

__Created___ pagecorporatenewsletterdistributedto___ employees.

__Designedflyers, brochuresandcompanystationeryutilizing___ program.

__Convertedmanual systemtocomputerized___ accountingsystem.

__Utilized___ programtoprocessover___ A/RandA/Paccounts.__Processedpayroll for over___ employeesusing___ program.

__Performedstatistical analysisof hazardouswastematerialsusing___ program.

__Utilized___ tocreateandproducemonthlypayroll andtimecardtrackingsystem.

__Createdannual budgetforcorporationwithsalesinexcessof $___.

__Compiledandupdateddatabasefor over___ customersandaccounts.

__Producedmailinglistsfor over___ accountsutilizingdatabasesoftware.

__Experiencedinbasicfunctionof ___ and___ operatingsystems.

__Managedfilesandharddiskstorageutilizing___.

__Programmeddatabaseandaccountingsoftwareutilizing___.__Over___ yearsprogrammingexperienceincludes___, ___, and___.

__Utilized___, ___, and___ topreparedocuments.

__Manageddailyback-upof ___ megabytesystemprocessing___ dailytransactions.

__Utilized___, ___, and___ wordprocessingprogramstoprepare___ documents.

__Preparedlegal documentsutilizing___, including___, ___, and___ functions.

__Prepareddetailedcontract specificationsusing___.

__Fortran, C/C++, Oracle__FoxPro__FrameMaker

__Graphics__HTMLHomePageSet-Up__IBM/ MacintoshSystems__IntegratedAccountingSoftware__Internet/ WorldWideWeb__JAVA__LapTopComputers__Laser, Dot MatrixPrinters__Lotus1-2-3__LotusWordPro__Macros__Mail MergeFormletters__MainframeSystems

__Microcomputers



Instructors- donot put yourself or your institutionat riskof litigationbyduplicating. SeeNoticeonpage2. Donot makehandoutsfrombookor booklets. Themaybenophotocopyingof "workbooksor worksheets." Toorder, or if youreceivecopiesof this material call 1-800-957-1209. 1997, 1992ReginaPontow.


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__Over___ yearsexperienceutilizingmanual andcomputerizedcashieringsystems.

__Handledupto$___ monthly, consistentlybalancingtillstothepenny.

__Dealtwithupto___ customersdaily, handlingover $___ permonth.

__Accountedfor upto$ ___ per day, makingall safedropsandbankdeposits.

__Approvedchecksandchargesfor upto___ accountsdaily.

__Managedfront counter salesgeneratingrevenuesinexcessof $___ annually.__Handledmulti-linephones, takingandprocessing___ ordersdaily.

__Managedinventoryfor ___ squarefoot department.

__Stockedandpricedmerchandisefor ___ departments.

__Verifiedandapprovedinvoicing; andsignedfor orders.

__Purchasedupto$___ inmerchandiseonamonthlybasis.

__Increasedsalesapproximately$___ bysettingupinnovativedisplays.

__Developedgoodrapport withapproximately___ vendors.

__Analyzedsalesandmarketingtrendstopurchase$___ inseasonal merchandise.

__Openedandclosedfacilitywithsalesinexcessof $___.__Authorizedtocarryall keyswithaccesstosafesandpersonnel records.

__Reducedlossesby___%throughimplementationof theft control measures.

__Hiredandsupervisedstaff of upto___.

__Trainedemployeesincashiering, customer service, andinventoryprocedures.

__Coordinatedworkflowfor ___ departments.

__Scheduled___ rotatingshiftsandhoursfor ___ employees.

__Increasedsalesupto___%throughadd-onsales.

__Maintainedpostingof dailyreceiptsinexcessof $___.

__Approvedchecksandchargesfor upto___ accountsdaily.

__ServedasLeadTrainer tocrewof ___.

__Verifiedandapprovedinvoicesfor ___ departments.

__Handledupto$___ monthly, balancingthetill tothepenny.__Developedgoodrapport withapproximately___ vendors.

__Greeted___ customersandpromoted___ product lines.


__ServedasCrewLeadtoastaff of ___ in___ departments.

__Accountedfor $___ of inventoryfor a___ squarefoot store.

__Providedsalessupport to___ departments.

__Performedemployeeorientationsfor ___ departments.

__Handledupto___ customer returnsandstorecreditsdaily.

__Stockedandpricedmerchandisevaluedinexcessof $___.__Dealtwithupto___ customers, generating$___ insales.

__Assistedbranchmanagerintraining___ employees.

__Processedandrecorded___ inventorytransactionsmonthly.

__Managedkeyaccountsincluding ___, ___, and___.

__Maintainedcomputerizeddatabaseof ___ customer accounts.

__Providedsalessupport tostoremanagerandstaff of ___.

__Add-On/ Promotional Sales__AdministrativeSupport__Approval of Checks/ Charges

__AuthorizationtoKeys/ Safes__Balancingof DailyReceipts__Balancingof Tills__BankDeposits/ SafeDrops__BranchReception__Building/ StoreSecurity__BulkOrder Processing__CashAccountability__ComputerizedAccountProcessing__ComputerizedCashiering__CorporateSalesProcedures__CreditCardProcessing__CrewLead

__Cross-Trainingof Staff

__CustomerService__DataEntry__Departmental Management

__Departmental Support__EmployeeInterviewing__EmployeeOrientations__EmployeeScheduling__EmployeeTraining__FloorSet-Up/ Displays__FrontCounter Sales__HighClosingRatio__InventoryControl__InventoryReporting__KeyAccount Servicing__LaborPlanning__LeadTrainer

__MarketAnalysis/ SalesTrends

__MaximizingFloor Space/ Sales__Merchandising__Opening/ ClosingOperations

__OrderExpediting__Organizationof Projects__PettyCashControl__Postingof CashReceipts__PriceQuoting__ProblemSolving__Product Promotions__Purchasing__QualityControl__Receiving/ InvoiceVerification__RecordsControl__SalaryRecommendations__SalesForecasting

__SalesReceipt Processing

__SalesReporting__Seasonal SalesPromotions__SettingCredit Limits

__ShiftScheduling__Staff Supervision/ Training__StockRotation__Stocking/ Pricing__StoreLayout / Design__StoreManagement__TeamCoordination__TheftControl__Troubleshooting__Vendor Contact__WindowDisplays/ Merchandising__WorkCoordination/ Delegation__WorkScheduling

__WorkflowDelegation



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__Increasedsalesupto___%throughadd-onsales.

__Supervisedstaff of upto___ employees.

__Processedover___ purchaseordersandreturnsmonthly.

__Managedshippingandreceivingfor ___ ordersdaily.

__Maintainedpostingof $___ incashreceipts.

__Dispatched___ deliveriesthroughoutthe___ area.__Deliveredover$___ inproductsdaily.

__Processedover___ ordersfordailydelivery.

__Dealtwith___ customers, accountingfor $___ insales.

__Maintainedover___ filesandshippingdocuments.

__Verifiedinvoicingfor $___ worthof monthlyshipments.

__Controlledqualityof shipmentsvaluedto$___.

__Scheduledupto___ deliveriesandappointmentsdaily.

__Processedover___ ordersvaluedto$___ perday.

__Trained___ employeesindockanddeliveryprocedures.__Consistentlymaintainedexcellentdrivingandsafetyrecord.

__Maximizedfloor displaysincreasingsalesby___%.

__Completedover___ workordersandbillingrecordsdaily.

__Keyedinpartsnumberstoprocess___ dailyshipments.

__Assistedmanagerinmaintenanceof ___ departments.

__Completedshippingdocumentationfor ___ dailyshipments.

__Coordinatedwithstaff of ___ tomeetshippinganddeliverydeadlines.

__Coordinatedwith___ departmentstoexpediteandprioritizeorders.

__Over___ yearsexperienceoperatingforkliftsandpalletjacks.

__Prepared___ domesticandinternational shipmentsutilizingUPSandFederal Express.

__Stockedandinventoriedupto___ products.

__Managedshipmentsfor ___, ___, and___ keyaccounts.__Over___ yearsexperiencedeliveringhighvalueshipments.

__Loaded___ vanstomaximizedeliverytimeandpreventproductdamage.

__Verifiedinvoices, freightforwardingandpackingslipsfor$___ worthof products.

__Trained___ employeesinpropersafetyandmaterial handlingprocedures.

__Pulledpartsandpreparedpartskitsfor ___ ordersmonthly.

__Conductedcustomerproductdemonstrationsincreasingdepartmentalsalesby___%.

__Delivered___ shipmentstoappropriatedestinationsincludingairports.

__Implementedsecurityproceduresfor shipmentsanddeliveriesvaluedover$___.

__Increasedsales___%throughcoldcallingandreferral tonewaccounts.__Processedchecksandchargesfor upto___ shipmentsanddeliveriesdaily.

__Delivered___ ordersdailyhandlingover$___ worthof inventory.

__Workindependentlycompleting___ shipmentsanddeliveriesvaluedupto$___.

__Developedknowledgeof ___ productlinesincludinghandlingandshippingregulations.

__Answeredcustomerquestionsregarding___ differentproducts.

__Maintainedexcellentdrivingrecordwhilemakingover___ deliveriesperday.

__Account Servicing__Account Verification__AirportDeliveries/ Procedures

__Approval of Checks/ Charges__BusinessMath/ Calculations__CashAccountability__CashReceipts__ColdCalling__Completionof BillingRecords__CreditApproval__CustomerBilling__CustomerService__DamagePrevention__Deadline/ ProductionQuotas__DeliveryDocumentation__DeliveryRecords

__DeliveryScheduling

__DeliveryVan(statesizedriven)__Departmental Coordination__Dock/ DeliveryProcedures

__DomesticShipments__Drivingof Trucks(statesize)__EmployeeTraining__ExcellentDriving/ SafetyRecord__ExpeditingOrders__File&RecordsControl__ForkliftOperation__International Shipments__InventoryControl__InvoiceVerification__KeyAccount Servicing__Knowledgeof DeliveryArea__Knowledgeof DrivingRoutes

__Knowledgeof ProductLines

__LoadingtoMaximizeDeliveries__Marketing/ Add-OnSales__Material Handling

__MaterialsVerification__Merchandising/ DisplaySet-Up__Organizationof DeliveryProjects__PartsKitPreparation__ProblemSolving__Product / SalesRecommendations__Product Demonstrations__ProjectCoordination__QualityControl__RecordsControl__RouteManagement__RouteScheduling__SafetyRegulations

__Sales/ ReceiptsDocumentation

__SalesPresentations__SecurityProcedures__Servicingof CorporateAccounts

__ShipmentPick-Ups__Shipping/ Receiving__Staff Supervision__TerritoryDevelopment__TerritoryManagement__TheftControl / Prevention__TimeManagement__Traffic/ VehicleRegulations__Troubleshooting__VehicleMaintenance__VendorContact__WorkCoordination__WorkOrderProcessing

__WorkPrioritization





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__Assembly/ Inspection__AssemblyDrawings__AssemblyLead

__AssemblySchematics__Blueprints/ Drawings__CertifiedForklift Operator__ComputerInput__ComputerizedPartsTracking__CrewSupervision__CustomerService__DailyWorkDelegation__DataEntry__Departmental Coordination__Dies/ FabricationEquipment__DocumentControl__EmployeeScheduling

__EmployeeTraining

__ExcellentManual Dexterity__File&RecordsControl__ForkliftOperation

__HazardousMaterials__HighProductivityRecord__InventoryControl__InvoiceVerification__Machining__Material Handling__Material Forecasting__Material Planning__Mechanical Maintenance__OrderExpediting__OrderProcessing__Packaging__PalletJacks

__PartsKitPreparation

__PartsProcessing__PartsPurchasing__PartsRequisition

__PneumaticLadders__ProblemSolving__Product Inspection__Product Testing__ProductionControl__ProductionLineCoordination__ProductionProcedures__ProductionScheduling__ProductionSpaceDesign__ProductionSpeed&Accuracy__ProjectCoordination__ProjectManagement__QualityControl

__RecordsControl

__SafetyRegulations__ShiftScheduling/ Tracking__Shipping/ Receiving

__Soldering__TeamCoordination__TeamLeader__Testing__ToolingSet-Up__Troubleshooting__VacuumFormers__VacuumSealers__Vendor Contact__Visual InspectionTechniques__WarehousingProcedures__WorkCoordination__WorkFlowImprovement


__Trained___ employeesinall productionprocedures.

__Controlledqualityof over ___ productsassembledper month.

__Abletoreadblueprintsanddrawingstoinsurequalitycontrol.

__Maintainedcontact withapproximately___ vendors.

__ServedasAssemblyLeadsupervising___ employees.

__Testedover ___ productsvaluedupto$___.__Supervisedcrewof ___ in___ departments.

__Completeddefectivepartsreportsfor upto___ items.

__Delegateddailyworkdutiesfor ___ productionlines.


__Controlledandtrackedanin-houseinventoryof $___.

__Verifiedinvoicingfor $___ worthof productsshippedmonthly.

__Trained___ employeesinmaterial handlingprocedures.

__Pulledpartsandpreparedpartskitsfor ___ ordersmonthly.

__Managedworkstationproducing___ partsper month.__Workedindependentlyassemblingover ___ itemsper day.

__Maintaineda___%rejectionrate.

__Praisedfor consistentlymeetingall assemblyquotas.

__Set-upandmaintainedequipment valuedinexcessof $___.

__SelectedasCrewLeadinabsenceof manager.

__Inspectedassembledproductsproducedby___ employees.

__Assembled___ itemson___ assemblylinesproducingover ___ productsdaily.

__Evaluatedperformanceof ___ employeestomaximizeproduction.

__Coordinatedwith___ supervisorsinproductionandcompletionof ___ projects.

__Managedassemblyof over ___ products, consistentlymeetingproductiondeadlines.

__Assistedinpreparationanddistributionof ___ assemblydrawings.

__Coordinatedwith___ shippingandreceivingdepartments.__ForkliftCertified- ___ yearsexperiencewithexcellent safetyrecord.

__Utilizedcomputerizedpartstrackingsystemtoverify$___ ininventory.

__Metall productionandqualitycontrol quotas, producingover ___ unitsper day.

__Coordinatedwith___ staff toinsureassemblyandsupplydeadlinesweremet.

__Consultedwithdepartment manager toforecast dailyandweeklyproductionquotas.

__Cross-trained___ staff inassembly, qualityanddocumentcontrol procedures.

__Coordinatedwith___ departmentstoresolvecustomerproblemsandexpediteorders.

__Processedover ___ inventorypartsutilizingcomputerizedtrackingsystem.

__Metall productionandassemblyquotastosupport ___ productionlines.__Performedvisual inspectionof ___ assemblypartstomaintainqualitycontrol.

__Operatedandmaintained___, ___, and___ productionequipment.

__Maintaineddocumentationfor upto___ productsvaluedinexcessof $___.

__Maintainedover ___ filesandproductiondocumentsutilizing___ program.

__Producedover ___ productsdailydemonstratingexcellentmanual dexterity.

__Set-upall equipment andcheckedinventoryfor ___ shiftsof employees.





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__AdministrativeAssistant__AdministrativeSupport__AppointmentScheduling

__AuthorizationtoKeys/ Safes__BulkMail Preparation__Branchor CorporateReception__CashAccountability__ComputerizedAccountProcessing__ComputerizedOfficeApplications__Confidential Personnel Files__ContractPreparation__Control of OfficeSupplies__Copying/ Duplication__CreditApproval__CustomerService__DataEntry

__DatabaseInput

__InventoryControl__InventoryTracking__KeyAccount Support

__Lotus1-2-3__Mail Distribution__Managementof Mail Room__MessageTaking__MSDOS/ MSWord__Multi-LinePhones__NewsletterCreation__OrderAdministration__OrderProcessing__PettyCashControl__Preparationof Correspondence__Preparationof Legal Documents__Preparationof Reports

__ProjectOrganization

__ProjectSupport__Proofreading__Purchasing

__Secretarial / AdministrativeSupport__Spreadsheets__Stocking__Telemarketing__Ten-Key__TimeManagement__Transferringof Calls__Troubleshooting__Typing___ wpm__Vendor Contact / BidRequests__WordPerfect__Wordprocessing__WorkPrioritization

__Writing/ Editing

__Produced___ documentsfor useby___ staff.

__Openedanddistributedmail tosupport staff of ___ employees.

__Managedall incomingandoutgoingmail for ___ departments.

__Completed___ projectsfor keyaccountsvaluedupto$___.

__Operated___, ___, and___ officeequipment.

__Inventoried$___ worthof officeequipment andsupplies.__Scheduledconferencesandappointmentsfor upto___ attendees.

__Preparedbulkmailingsfor ___ departmentsand___ accounts.

__Accountedfor $___ inpettycashfund.

__Processedcomputerizedbillingfor ___ customers.

__Manageddistributionof officesuppliesvaluedinexcessof $___.

__Dealtwithupto___ customersdaily, inpersonandbyphone.

__Maintainedfilesanddocumentstosupport ___ departments.

__Conductedemployeeorientationsfor ___ departments.

__Supervised___ employeesin___ departments.__Supervisedanddelegatedworkflowto___ clerical staff.

__Purchased$___ annuallyinequipment andsupplies.

__Managedfront officeadministrationtosupport ___ departments.

__Updatedfilingandrecordsfor upto___ departments.

__Providedclerical support for staff of upto___.

__Updatedclientinformationaccountsutilizing___ database.

__Completedmarketingandadministrativeprojectstosupport___ staff.

__Providedfront officeandbookkeepingsupport for staffof ___.

__Handled___ linephonesystem, transferringcallsto___ extensions.

__Created___ pagecorporatenewsletter distributedto___ employees.

__Coordinatedorder administrationfor department withsalesof $___ annually.

__Utilized___ and___ programstopreparecorrespondenceandreports.__Utilized___ topreparespreadsheetsandtrackinventoryin___ departments.

__Stockedandinventoriedofficeequipment andsuppliesvaluedinexcessof $___.

__Maintained___, ___, and___ recordsfor upto___ staff members.

__Implementednewmail routingproceduresfor ___ departments.

__Performed___ and___ tasksconsistentlymeetingcompanyguidelines.

__Oversawofficerecyclingprogramimplementedin___ departments.

__Createdinterdepartmental memosandlettersfor upto___ employees.

__Authorizedtocarrykeysfor ___ departmentswithconfidentialrecordsandsafes.

__Greetedvisitorsandannouncedthemto___ departments.__Providedexecutivesupport toPresident andstaff of ___ salesagents.

__Compiledandupdateddatabasefor over ___ customersandaccounts.

__Trainedclerical andtemporaryemployeesin___ and___ procedures.

__Utilized___ and___ programstotrackandinventoryitemsfor ___ departments.

__Processedworkordersfor department withsalesof $___ annually.

__Organizedcompanyfunctionsfor ___ employeesin___ departments.

__Departmental Errands__Departmental Liaison__Departmental Support

__DocumentControl__EmployeeOrientation/ Training__EmployeeScheduling__EmployeeSupervision__EmployeeTraining__Selectionof OfficeEquipment__Excel__ExecutiveSupport__ExpeditingOrders__ExpressMail Procedures__File/ RecordsControl__FileMaintenance__FrontOfficeAdministration

__FrontOfficeSupport



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__Advertising__AuthorizationtoKeys&Safes__Balancingof Tills

__BankDeposits/ SafeDrops__Banquet/ BidQuotation__Bookkeeping__Budgeting__BuildingSecurity__CashAccountability__Contract/ SalesManagement__CostControl__CrewSupervision__CustomerService__DataEntry__Departmental Coordination__Departmental Cross-Training

__Departmental Management

__Departmental Support__DocumentControl__EmployeeOrientations/ Training

__File&RecordsControl__Floor/ Shift Set-Up__Health/ SafetyRegulations__HiringRecommendations__InventoryControl__InvoiceVerification__KeyAccount Servicing__LeadTrainer__Marketing/ Add-OnSales__MenuDevelopment__Merchandising__Multi-LinePhones__Opening/ ClosingOperations

__OrderExpediting

__OrderFollow-Up__OrderProcessing__Postingof DailyReceipts

__Price/ BidNegotiation__PriceCalculations__PriceQuoting__ProjectOrganization__ProblemSolving__Product Displays/ Sales__Product Management__Product Promotions__ProductionControl__ProductionScheduling__Purchasing/ Ordering__QualityControl__SalaryRecommendations

__SalesForecasting

__Seasonal Planning__Seating/ ServiceCoordination__SecurityProcedures

__Staff Hiring/ Supervision__Staff Scheduling__Staff Training__StockRotation__Stocking/ Pricing__TeamCoordination__TheftControl__Troubleshooting__VendorContact__VendorCoordination__VendorNegotiation__WorkCoordination__WorkPrioritization

__WorkflowDelegation



__Inputdatatocreatereportstotrackover$___ of inventoryandsupplies.

__Accountedfor upto$___ perday, makingall safedropsanddeposits.

__Authorizedtocarryall keyswithaccesstosafesin___ departments.

__Analyzedsalesandmarketingtrendstopurchaseupto$___ of inventory.

__Maintaineddailybookkeepingandpostingof $___ incashreceipts.

__Servedupto___ customersdaily, withsalesinexcessof $___ monthly.__Conductedperformanceevaluationsandsalaryrecommendationsfor___ employees.

__Managedmulti-linephones, reservationsandseatingfor ___ customers.

__Prioritizedworkprojectsfor___ staff tomeetprojectrequirements.

__Decreasedcustomerwaitingtime___%bydevelopingaweeklyreservationsschedule.

__Controlledcustomer serviceandsalesfor departmentwithrevenuesof $___.

__Implementedatheft control programwhichdecreasedlossesby___%.

__Processed___ ordersfor upto___ staff, handlingover$___ monthly.

__Implementedsecurityproceduresfor departmentof ___ squarefeet.

__Providedsalesandserviceto___ customersdaily.__Accountedfor $___ of inventoryfor a___ squarefoot store.

__Coordinatedrepairsandmaintenanceof ___ departmentswith___ vendors.

__Coordinatedworkflowfor ___ employeesin___ departments.

__Assistedwithinventoryauditsfor ___ departments.

__Orderedanddistributedmerchandiseworth$___ to___ departments.

__Operatedandmaintained___, ___, and___ equipment.

__ServedasLeadTrainertocrewof ___.

__Managedkeyaccountsincluding___, ___, and___.

__Handledupto$___ monthly, balancingtill tothepenny.

__Maximizedfloor displaysincreasingmonthlysalesby___%.

__Preparedbanquetbidsandquotesfor upto$___.

__Openedandclosedfacilitywithsalesinexcessof $___.__Supervisedcrewof ___ employeesin___ departments.

__Increasedsalesupto___%throughadd-onpromotions.

__Coordinatedservicerequirementswith___ departments.

__Preparedordersfor upto___ customersonamonthlybasis.

__Managedinventoryfor ___ squarefoot department.

__Preparedover___ itemsfor set-upof nextshift.


__Verifiedandapprovedinvoicesfor ___ departments.

__Stockedandpricedmerchandisefor ___ departments.__Developedgoodrapport withapproximately___ vendors.

__Designedcreativemenuplansincreasingsalesby___%.


__Processedover$___ dailyincreditcardaccounts.

__Successfullynegotiatedupto___%off major purchases.

__Dealtwithupto___ customers, generating$___ insales.



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__Account Follow-Up__Billing/ Invoicing__BlueprintReading

__Budgeting__ColdCalling__Commercial Accounts__ComputerizedOfficeApplications__ConstructionDocumentation__ConstructionSupervision__ContractCompliance__ContractNegotiation__CostControl__CrewLead__CrewSupervision__CustomerService__DailyWorkDelegation

__EmployeeOrientations

__Equipment Maintenance__Estimating/ Bidding__ExpeditingOrders

__File&RecordsControl__InventoryControl__KeyAccount Servicing__Knowledgeof Trades__BrickLaying__Curbing/ Asphalt Repairs__Decks/ Patios__Doors__Electrical / Lighting__Excavation__FinishWork__FloorPlans/ Design__Foundations

__Heating/ Ventilation

__Interior/ Exterior Painting__Kitchens/ Cabinets__Landscaping

__Plumbing__Roofing&Repairs__Sheetrock__SidingInstallation__Windows__Material Handling__Merchandising__On-SiteConstruction__On-SiteInspection__OrderProcessing__Organizationof Projects__PriceQuoting__ProblemSolving

__ProductionControl

__ProjectCoordination__ProjectDocumentation__ProjectManagement

__Purchasing/ Ordering__QualityControl__RecordsControl__Renovations__Residential Accounts__SafetyRegulations__Sales/ Marketing__ShiftScheduling/ Tracking__SiteLead__Staff Supervision__Staff Training__Troubleshooting__Vendor Coordination


__Approvedinvoicesandbillingfor ___ accounts.

__Abletoreadblueprint andbuildingplans.

__Completed___ projectswithtotal salesof $___.

__Supervisedcrewof ___ during___ phasesof construction.

__Trained___ crewmembersinall siteoperations.

__ServedasCrewLeadsupervisingupto___ crewmembers.__Developedgoodrapport withapproximately___ vendors.

__Assistedincompletionof ___ projectsvaluedto$___.

__Coordinatedwith___ subcontractorsandvendors.

__Ownall toolsnecessaryfor interior/exteriorworkasa ___.

__Delegateddailyworkdutiesfor ___ projects.

__Preparedbidsandestimatesfor projectsvaluedto$___.

__Areasof experienceinclude: ___, ___, ___.

__Managedon-siteprojectsvaluedto$___.

__Inspectedon-siteprojectsvaluedto$___.

__Maintainedtoolsandinventoryfor upto___ projects.

__Processedcomputerizedbillingfor ___ customers.

__Completed___ projectsfor upto___ customersmonthly.

__Negotiatedwithvendors, cutting___%off cost of inventory.

__Processedover ___ ordersfor purchasingandaccount billing.

__Prioritizedon-siteconstructionprojectsfor crewsof upto___.

__Increasedsales___%byaskingfor referralsandofferingcouponstorepeat customers

__Coordinatedwith___ and___ incompletionof ___ projects.

__Completedover ___ projectsconsistentlybringingprojectsinon-time.

__Purchasedandorderedover $___ of tools, suppliesandmerchandise.

__Controlledcustomer serviceandqualityof ___ accountswith$___ inrevenues.

__Completed___ projectsfor residential accountsvaluedupto$___.__Trackedtimecardsandscheduled___ rotatingshiftsfor ___ employees.

__Completed___ projectsfor commercial accountsvaluedupto$___.

__Backgrounddemonstratesstrongmathandcomputer skillsincluding___.

__Maintaineddocumentationfor upto___ projectsinexcessof $___.

__Coordinatedwith___ vendorstoacquireproductsfor completionof projects.

__Workedindependentlycompleting___ projectsvaluedupto$___.

__Coordinatedrepairsandrenovationswithsiteleadsandsubcontractorson___ projects.

__Calculatedcommercial/residential account billingswithrevenuesof $___.

__Trained___ employeesinproper safetyandmaterial handlingregulations.

__Maintainedcontact withapproximately___ on-sitesubcontractorsandtradespeople.

__Preparedquotesandestimatesfor projectsworthupto$___.

__Performedmaintenancedutiesfor projectsupto___ squarefeet.

__Performedmaintenancedutiesfor over ___ accountsmonthly, valuedto$___.

__Coordinatedwith___ crewmemberstoexpediteandprioritize___ orders.

__Operatedandmaintaineda$___ inventoryof toolsand___ equipment.





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__Add-OnSales__Bidding/ Estimating__BlueprintReading

__CatalogManagement__ColdCalling__ComputerizedPartsTracking__ContractNegotiation__ContractProposals__CoordinationwithHeadquarters__CorporatePresentations__CorporateTraining__Creationof SalesLiterature__CustomerService__CustomerServiceAdministration__CustomerTrainingSeminars__Delivery/ ShippingCoordination

__Departmental Liaison

__Design/ SalesManagement__Die/ FabricationRequisition__EngineeringLiaison

__FactoryLiaison__FreightForwardingMethods__FreightPricing__HighClosingRatio__InsideSales__International Marketing__InvoiceVerification__KeyAccount Management__LeadFollow-Up__LeadGeneration__List Management__Maintenanceof KeyAccounts__ManufacturingLiaison

__Material Take-Offs

__MaterialsCalculation__MaximizingSales/ Profits__National Marketing

__Networkingfor Leads__OrderFollow-Up__OrderProcessing__PartsRequisition__Penetrationof KeyAccounts__PriceQuoting__Product Demonstrations__ProductionPlanning__Profit MarginAnalysis__ProgramImplementation__ProjectManagement__Proposal Development__Proposal Submittals

__PublicSpeaking

__PurchaseOrders__QualityControl / Assurance__Records/ Contract Compliance

__Regional SalesRepresentative__Regional SalesSupport__ResearchandDevelopment__Setting/ ExceedingQuotas__Technical Marketing__Technical Servicing__Technical Support__Telemarketing__TerritoryDevelopment__TerritoryManagement__Up-Sellingof KeyAccounts__ValueAddedSales__VendorContact

__VendorNegotiation

__Awardedfor highestclosingratiocompetingwith___ salesreps.

__SelectedasSalesTrainerfor staff of ___ SalesRepresentatives.

__Recognizedas"TopSalesLeader"generating$___ insales.

__Meetandexceedall quarterlyandannual salesquotas.

__Recognizedfor excellentterritoryandtimemanagementskills.

__Increasedsalesbymonitoringqualitycontrol of products.__Increasedsales___ %throughadd-onpromotionsandsales.

__Preparedbidsfor projectsvaluedto$ ___.

__Negotiatedcontractstotalingover$___ annually.

__Coordinatedsalesproposalsandorderswithheadquarters.

__Gavecorporatepresentationsfor groupsof upto___.

__Providedcustomer supportto___ keyaccounts.

__ServedasLiaisonbetweencustomersandengineering.

__Assistedindesignof ___ customer products.

__Ordereddieandfabricationequipmenttoproduceorders.__Providedinternational marketingto___ accounts.

__Managed___ keyaccountswithsalesof $___.

__Turned___ %of leadsintoorders.

__ServedasManufacturingLiaisonfor ___ customer accounts.

__Preparedmaterial take-offsfromblueprintsandspecs.

__Consultedclientsinselectionof ___ products.

__Handledupto___ callsdaily, generatingsalesof $___ monthly.

__Managed/ developedkeyaccountsincluding___, ___, ___, and___.

__Negotiatedindividual salesinexcessof $___.

__Calculatedmaterialsrequirementsandverifieddeliverydatesfor ___ accounts.

__Expeditedorderswith___ manufacturersand___ productiondepartments.

__Developedproposalsfor projectsinexcessof $___.__Processedordersfor over___ monthlysalestransactions.

__Demonstratedstrongmathematical, problemsolvingandnegotiationskills.

__Utilizedextensiveknowledgeof freightforwardingmethodsandpricing.

__Increasedsalesby___ %bymeetingprojectedcoldcall quotas.

__Coordinatedorderrequirementswith___ departments.

__Maintainedcurrentcatalogandpricinginformationfromover___ vendors.

__Increasedrepeatsalesthroughcreativedesignandschedulingsolutions.

__Managedprojectsinexcessof $___ annually.

__Utilizedcomputerizedpartstrackingsystemtoscheduleandcoordinateworkorders.__Developed___ territorycovering___ statesandgenerating$___ annually.

__Managedkeyaccountsincluding___, ___, ___, and___.

__Developedcorporateproposalsfor individual contractsinexcessof $___.

__Increasedsalesby___ %throughcoldcalling, networkingandleaddevelopment.

__Developedclientlist anddirectmarketingliteraturewhichincreasedleadsby___ %.

__Providedtechnical trainingtogroupsof upto___ customersandvendors.





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__Abletomanageandmotivatestaff tomeet project deadlines.

__Strongproblemsolvingskillsprovenbyincreasedsales.

__Workindependently, successfullymeetingdepartmental quotas.

__Strongtechnical andwrittencommunicationskills.

__Easilyunderstandandsolvetechnical andmechanical problems.

__Eagertoperformworktomaximumsatisfactionof customers.__Strongmanagerial andorganizational skills.

__Teamplayerinterestedinachievingall departmental goals.

__Teamplayerwhoconsistentlysupportsmanagement.

__Developstrongcustomer andteamrapport.

__Customerserviceoriented, withlongtermgoal of repeat business.

__Enjoyworkingasa teammember aswell asindependently.

__Commendedfor reliabilityandtrustworthinessincompletingtasks.

__Provenabilitytoworkinfast-paced, difficultenvironments.

__Abletotakeover andleadothersinhigh-demandsituations.__Provenskillsresolvingproblemsandcalmingtensesituations.

__Enjoyworkingwithadiversepopulationandservingthepublic.

__Abletocoordinatemanytaskssimultaneously.

__Self-motivated, hard-workingindividual whocanbecountedon.

__Willingtodowhatever isnecessarytoget thejobdone.

__Selectedbystaff toleadtheminavarietyof projects.

__Backgrounddemonstratesprovenorganizational andcommunicationskills.

__ProvenhistoryasaTeamPlayer, motivatingotherstomeet corporateobjectives.

__Excellentinterpersonal, verbal andwrittenskills.

__Abletomanageprojectsandsupport topexecutivestaff.

__Preparedandeditedcompanynewslettersandpromotional materials.

__Strongmathematical, spellingandgrammatical skills.__Leantechnical informationquickly, beingastrongself-learner.

__Abletoteachmyself byreadingmanualsandperforming"hands-on"work.

__ServeasLiaisonbetweenmanagement, customersandstaff.

__Abletohandlechallenges- withprovenhistoryof increasedproductivity.

__Coordinatedavarietyof tasksinstressful, andfast-pacedenvironments.

__Historyof flexibility- beingabletohandleconstant changeandinterruptions.

__Abletoprioritizeandoperateproactively.

__Self-starter, wholearnsquicklyandappliesindividual initiativetoget thejobdone.

__Verydetail orientedwithexcellent analytical andproject trackingskills.__Recognizedfor abilitytojugglemultipletasksandmeet deadlines.

__Strongproblemsolver whoisresourceful andabletoworkindependently.

__Deal effectivelywithadiverseclientelewhilesolvingproblems.

__Abletopromotepublicrelationswhiledealingwithirateor difficult customers.

__Dynamic, outgoingindividual abletodevelopstrongrapport withcustomers.

__Customerserviceskillshaveresultedinincreasedsalesandreferrals.

When and How To Use Transferable Skill Statements

Whenyouusetransferableskill statementsmakesuretheyarespecific, not general. For example, readthebeforestatement below. It couldhavebeenwrittenabout anyjobor anyperson, soit haslittlemeaningor impact onemployers. Don't put general statementslikethisat the

topof your resumeor insummaryof qualificationstatements. Manypeopleput statementslikethebeforestatement intheir resumes. Yet,theynever providedocumentationthat provestheyhavesuchskills. If youstateyouhaveaparticular skill thenprovideenoughspecificstoconvinceemployersthatyoudoindeedhavethatskill. For example, whichof thesestatementsismoreconvincing?____________________________________________________________________________________________

Before: Backgrounddemonstratesprovenorganizational andcommunicationskills.

After: Installingandtroubleshootinganetworksystemfor10departmentswithover 200usersrequiredstrongorganizational andcommunicationskills.

____________________________________________________________________________________________

If youusethestatementslistedbelow, beef themupwithnumbersandspecificdescriptionssothat employersareconvincedyouhavetheskillsdescribed.




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Pasteseveral want adsor jobpostingsbelowfor thetypeof positions youwant. Next toeachador jobposting, list theskills requested. Seepage14for example.

Step 3 - Analyze Want Adsor J ob Postings

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