6 visitors behaviors to personalize user experience

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6 Visitor’s Behaviors To Personalize User Experience

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Page 1: 6 Visitors Behaviors to Personalize User Experience

6 Visitor’s Behaviors To Personalize User

Experience

Page 2: 6 Visitors Behaviors to Personalize User Experience

Web PersonalizationWhy$?$What$?$How$?$

What$behavioral$data$can$you$use$to$segment$?

Page 3: 6 Visitors Behaviors to Personalize User Experience

Why Create a Personalized Experience ?• First&impression&:&«&OK,&that’s&exactly&what&i&need&»&• Relevant&content&• Desire&

& &&&&More Conversions !

Page 4: 6 Visitors Behaviors to Personalize User Experience

Why Create a Personalized Experience ?

“People$tell$you$who$they$are,$but$we$ignore$it$because$we$want$them$to$be$who$we$want$them$to$be.”$Don$Draper$

Page 5: 6 Visitors Behaviors to Personalize User Experience

How to Personalize ?

• A/B&testing&tools like&Beampulse…&• Hubspot…&• Cookies

Page 6: 6 Visitors Behaviors to Personalize User Experience

What to Personalize ? • Copy&!fivesecondtest.com$

• Images&• Menus&• Modules&• Forms&

Page 7: 6 Visitors Behaviors to Personalize User Experience

What to Personalize ?

• Copy&$• Images

• Menus&• Modules&• Forms&

Page 8: 6 Visitors Behaviors to Personalize User Experience

So what do you know about visitors ?

We&want&to&know&:&

• Who&they&are&• What&they&look&for&&

⇒To&create&relevant&segments&

Page 9: 6 Visitors Behaviors to Personalize User Experience

1) Landing page tell you things

&

Side&note&about&Landing&Pages&:&

• Target&a&specific&set&of&Keywords

• Rank&for&Known&Keywords

Page 10: 6 Visitors Behaviors to Personalize User Experience

1) Landing page tell you things

&

B2B B2C

Page 11: 6 Visitors Behaviors to Personalize User Experience

2) Keyword used to find you tell you things

&

Page 12: 6 Visitors Behaviors to Personalize User Experience

3) Utm parameters tell you things

No&keyword&available&?&

Use&existing&utm&params&To&personalize&Landing&Pages,&and$more.

www.example.com/landingpage&?utm_campaign=newyear&&utm_medium=facebook&

&utm_source=cpc&&utm_content=message3

⇒ Google&URL&Builder&

Page 13: 6 Visitors Behaviors to Personalize User Experience

3) Utm parameters tell you thingswww.example.com/landingpage&?utm_campaign=health16t1&&utm_medium=facebook&

&utm_source=cpc&&utm_content=asthma

• testr

Page 14: 6 Visitors Behaviors to Personalize User Experience

4) Visitor’s source tell you things

• When&Facebook&is&1&tab&away…

• Partners&sending&traffic

⇒ Beampulse&

Page 15: 6 Visitors Behaviors to Personalize User Experience

5) Geolocation tell you thingsMake&marketing&messages&more&local\friendly&

&

Page 16: 6 Visitors Behaviors to Personalize User Experience

6) Forms tell you thingsUse&existing&forms&or…&

Ask visitors !&

• Store&values&with&Cookies github.com/js\cookie/js\cookie&

Page 17: 6 Visitors Behaviors to Personalize User Experience

David&Hahn,&LinkedIn

Page 18: 6 Visitors Behaviors to Personalize User Experience

“Thanks !”

Adrien&Lafond&Pixelmarketing.net&