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4/18/2017 1 60 Tips in 60 Minutes Jonathan Accardi Don Widdicombe Bernadette Heckman AVI Risk Services

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4/18/2017

1

60 Tips in 60 MinutesJonathan AccardiDon Widdicombe

Bernadette HeckmanAVI Risk Services

4/18/2017

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1. Panels PostedUpdated

2. Rights and Duties Document3. Written Job Description4. Dedicated Workers’

Compensation Team5. Keeping Informed of Law

Updates

6. Where and How to Report an Injury – Who’s Responsible?

7. Develop a Return To Work Program

8. Create a Job Offer Template9. Form a Safety Committee10. Perform Job Safety

Analysis

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11. Perform Hazard Inspections

12. Train and Educate Employees

13. Encourage and Foster Open Communication with Employees

14. Educate Clients and Family Members

15. Eliminate Hazards16. Utilize

Substitution

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17. Consider Administrative Controls

18. Prioritize Client Hazards

19. Ask about Pets BEFORE First Visit

20. Ensure Proper Footwear

21. Consider Duration and Frequency of Tasks (especially lifting)

22. Avoid Awkward Positions

23. Walk Away From High Risk Clients

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24. Utilize Safety Personnel Available (TPA, Carrier, Broker, State, etc.)

25. Management Fosters Culture of Safety

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26. Ensure proper medical attention27. Prompt Notification28. Pharmacy Card 29. Accident Investigation 30. Emergency Response Protocols31. Prepare Salary (AWW) Info

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32. Collect 3rd Party Info33. Identify any Red Flags34. Pre-existing Conditions?35. Secondary Employment?

36. Customize RTW Position according to the Injured Workers capabilities

37. Provide Contact Info (next of kin, witnesses, etc.)

38. Consider OSHA reporting requirements

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39. Complete a thorough accident investigation (different from WC investigation)

40. Unusual circumstances?41. Ask why

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42. Open line of communication with employee

43. Open line of communication with adjuster

44. Forward all claim related mail to adjuster as soon as possible

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45. Employer witness testimony may be required

46. Document everything47. Request claim reviews

48. Injury Data Analysis49. Provide any useful info to adjuster

for surveillance or litigation50. Consider current workforce morale

towards injured worker51. Be prepared for permanent

restrictions/modified duty

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52. Consider settlement a win53. Resignation of employee54. Prepare to do list from accident

investigation findings55. Implement corrective actions

56. Follow up with corrective actions

57. Re-train58. Re-evaluate hazards59. Safety Committee Review

of Accident Investigation60. Safety Awareness

Incentive Rewards

4/18/2017

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Jon [email protected]

Don [email protected]

Bernadette [email protected]