7-21-16 resiliency 101 for mncmn

All rights reserved. Loshek Consulting, Inc. 2016

Resiliency 101

Joan LoshekLoshek Consulting, Inc.(612) [email protected]/in/joanloshek


Sometimes we feel more like this . . .

. . . than like this. . . . Than like this.

Some Days We Feel More Like This . . .


Introductions

• Why are you here?

• What, if anything, does personal resilience have to do with successful organizational change initiatives?

• Insert image of handshake or people talking with each other.


Session Goals1. RECOGNIZE the 5 life-

enhancing beliefs and behaviors of resilient people.

2. DETERMINE whether your current beliefs are creating more stress or encouraging more resiliency in your life.

3. APPLY one resiliency-enhancing technique to your life.


Resiliency Defined

The ability to survive and thrive when faced with challenges, setbacks, adversity, and rapidly shifting priorities.


Resiliency ModelI

Internal Locus

of Control

PPurpos

e

AAttitude

SSupport

SSelf-care


Internal Locus of Control

Resilient people believe they choose, regardless of life’s events, what they think and what they do.

IInternal Locus of Control


Purpose

Resilient people have an identified purpose.


Attitude

Resilient people see the glass as half-full rather than half-empty.


SupportResilient people know when and how to seek help and encouragement to confront adverse circumstances. They also support others.


Support

“No person can achieve self-

mastery on his or her own.”

--David Brooks


Self-CareResilient people recognize that if they’re going to fulfill their purpose on this earth, they have to take care of themselves. In fact, they make self-care a priority.


Resiliency Model: BeliefsI

Internal Locus

of Control

PPurpos

e

AAttitude

SSupport

SSelf-care


Mental Habits

“There is nothing either good or bad, but thinking makes it so.”

--William ShakespeareHamlet


Thomas/Tymon Stress Resiliency Profile

Resiliency-

InducingStress-

Inducing


What Does It All Mean?1. Assesses 3 mental

habits at a certain point in time. These can be changed

2. 3 mental habits are:• Deficiency Focusing• Necessitating• Low Skill Recognition

3. These are in priority order


Mental Habit #1: Deficiency Focusing• Focuses on the negatives at the expense of the positives.

• Creates an exaggerated sense of how much is wrong and how much is likely to go wrong.

• Results in an unnecessary degree of distress or discouragement.


Mental Habit #2: Necessitating• Thinking it’s necessary or imperative to do something.• Leaves people with a feeling of emptiness because they don’t feel true ownership of their actions.


Mental Habit #3: Low Skill Recognition• Refers to people’s tendency not to recognize the role of their own abilities in producing their successes.• Results in people underestimating their own competence and contributes to their feeling that their successes depend upon things outside of themselves.


Debriefing Questions•Which mental habit requires your attention according to the survey?• Based on your experience, does this ring true for you? •What types of things do you say to yourself that demonstrates this?


Tips to Reduce Deficiency Focusing

Actual Question Stress-Inducing Interpretation

Resiliency-Inducing

InterpretationHow are things going? What is wrong? What is going well?What caused these setbacks?

What is wrong with me? • What obstacles did I encounter?

• What can I learn from this setback?

What may happen? What can go wrong? What opportunities are present?How likely is this to happen?

Your boss asks you this neutral question: How would you rate your performance this year?

My performance was 20% wrong this year, and I want to stop those mistakes.

My performance is 80% correct, and I want to make it even better.


Tips to Reduce NecessitatingStress-Inducing

QuestionResiliency-Inducing

QuestionWhat do I need to do avoid calamity?

What would realistically happen if I didn’t do this?

What do I need to do to keep my commitments?

What do I want to do?

What do I need to do to meet others’ demands?

What room for negotiation is there?


More Tips to Reduce Necessitating

Actual Question

Stress-Inducing Response

Resiliency-Inducing Response

Your boss asks you this neutral question: I have a high-visibility project that needs to be done. Are you interested?

• I NEED to do this.

• I MUST do this.

• I SHOULD do this.

• I HAVE to do this.

I WANT to do this.


Tips to Address Low Skill Recognition

Stress-Inducing Question

Resiliency-Inducing Question

• Whose help did I need?

• How lucky was I?

How have I contributed to my success?

How easy was that task?

What abilities did I show?


Debriefing Questions•What do you say to yourself that demonstrates the mental habit requiring attention?•How might you reframe what you say to yourself?


Some Parting Thoughts

“Everything can be taken from a man but one thing: the last of

the human freedoms—to choose one’s attitude in

any given set of circumstances, to

choose one’s own way.”

--Viktor FranklMan’s Search for

Meaning


Final Parting Thought

“Have patience with all things, but first of all with yourself.”

--St. Francis of Sales (ca. 1600)Patron Saint of Writers and Journalists


Resiliency 101

Joan LoshekLoshek Consulting, Inc.(612) [email protected]/in/joanloshek

7-21-16 resiliency 101 for mncmn

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