“7 core skills of innovators” by aditya bhalla (innovation practice head, qai global &...

7-Core Skills of Innovators based on TRIZ*

*TRIZ – Theory of Inventive Problem Solving

3rd Continual Improvement and Innovation Symposium, Dubai, November 2011

© QAI Global. All rights reserved.

Aditya [email protected] Innovation Practice Head, QAI Global Services

Agenda

1. About QAI

2. Challenges before Management on Innovation

3. TRIZ – Theory of Inventive Problem Solving

• Systematic Innovation 5-dimensions

4. 7-core skills of innovators

5. Q&A

© QAI Global. All rights reserved.Pg 2

A. About QAI


McKinsey, Bain, Deloitte, Accenture

QAI

Management Consulting

About QAI GlobalQAI Global Fact Sheet

� Founded in 1980 in Orlando Florida, USA

� 50+ Ministries, Departments and Governments overseas have engaged QAI to build industry capabilities

� 180+ people team� 300+ clients spread across 33

countries


Oracle, IBM

Operations Consulting

Technology Consulting

Pg 4

� 1,40,000+ professionals Trained / 38,000 + Certified

� Experience with small and large clients in various industry domains.

� 2000+ Lean Six Sigma Projects mentored

� 150+ CMM / CMMI® Appraisals by QAI LA’s / 85 High Maturity Appraisals

� 60+ COPC® Implementations for BPO’s

B. Challenges before Management on Innovation


Challenges before Management on Innovation

1. Clients and customers expect companies to maintain a steady stream of new value creating ideas.

2. Companies want to find ways to differentiate themselves in a commoditized marketplace3. Employees suffer from SALY syndrome (Same As Last Year) syndrome4. Management wants staff to take end-to-end ownership of customers – from inquiry to

cash5. HR wants to embed the culture of innovation in the organization – make work a fun place


5. HR wants to embed the culture of innovation in the organization – make work a fun place 6. Employees view corporate life as a bed of thorns – attacking symptoms and not root-causes7. Interdepartmental conflicts based on win-lose mindset is distracting organizations from

achieving sustainable results. 8. Management wants innovative ideas to stretch the dollar by maximizing resource utilization

and minimizing waste9. Idea management schemes are not yielding the desired output. Both quality and quantity

are an issue.

Pg 6

C. TRIZ – Theory of Inventive Problem Solving



Teoriya Resheniya Izobretatyelskikh Zadach

Theory Solving Inventive Problem

Pg 8

TRIZ, Theory of Inventive Problem Solving• TRIZ is a Russian acronym for the

Theory of Inventive Problem Solving originated in 1946 by Genrich Altshuller

• It represents a systematic, structured way of thinking


• It is based on the science of technological evolution

• Result of analysis of over 3 million worldwide patents within all engineering disciplines Genrich Saulovich Altshuller

10/15/26 to 9/24/98

Pg 9

How does Theory Differ from Method


Organizations that have adopted TRIZ• Johnson & Johnson • Boston Scientific • Pepsico International• Coca Cola • Dow Chemical • Kodak • Kraft

• General Electric • Cognizant • Intel • Samsung • Motorola • Alian • Ford


• Kraft • Caterpillar • Corning • General Mills • Hyundai Motors • …and many more

• Ford• Boeing • Siemens • Airbus • Proctor & Gamble • Sara Lee

Where is TRIZ applied?

Value Proposition

• Business Model Innovation

Creation of Value

• Production or Manufacturing Process Innovation

Delivery of Value

• Supply Chain Management Process Innovation

What we sell? How it is Created? How it is Delivered?


• Product / Service Innovation

Innovation Innovation

Technology as an Enabler

Pg 12

Five Dimensions of Systematic Innovation


D. Seven (7) Core Skills of Innovators


Seven (7) Core Skills of Innovative Thinking


Thank YouQ&A


Aditya [email protected]

QAI is a leading global consulting and workforce development organization, addressing the space of“Operational Excellence”.

QAI Global Services, the consulting division of QAI,addresses the space of Operational Excellence, whichincludes the areas of Process Management, Quality Management, Innovation Management, ProjectManagement, IT Service Management and others.

QAI Global Institute, the workforce development division of QAI, focuses on creating internationaleducation and training products and services to address the competence development, assessments andcertifications to cater to the large pool of manpower requiring skills for increased employability. e-Learning, VSAT based delivery and blended learning approaches have been taken.

QAI's regional bases across the globe in the US, Singapore, China, Malaysia, UK, Canada and India helpsto innovatively distribute and manage engagements across multiple locations. QAI clients include IBM,

INDIA USA

CHINA MALAYSIA

SINGAPORE

ABOUT QAI


Accenture, Wipro, Prudential, Genpact, American Express, Sony, Tata Motors and 200 others across 30countries.

© QAIAll rights reserved. No part of this document may be reproduced or distributed in any form or byany means, or stored in a database or retrieval system, without prior written permission of QAI

QAI India:1010 - 1012, Ansal Towers, 38 Nehru Place New Delhi - 110019, India Phone: +91- 11- 26219792, [email protected]

QAI USA:Windsor at Metro Center, 2101 Park Center Dr., Suite 200, Orlando, FL 32835-7614Phone: [email protected]

QAI Malaysia:Level 36, Menara Citibank, 165, Jalan Ampang, 50450 Kuala Lumpur, MalaysiaPhone: +603 2169 [email protected]

QAI Singapore: 391B Orchard Road #23-01, Ngee Ann City Tower B, Singapore - 238874Phone:+65-6225-8139 [email protected]

QAI China:Rm. 1211, No. 498 Guoshoujing Rd. Shanghai Zhangjiang Hi-Tech Park, Pudong New Area, Shanghai, China Zip: 201203Phone : [email protected]

CONTACT US

www.qaiglobal.com

“7 core skills of innovators” by aditya bhalla (innovation practice head, qai global &...

Education