7 email marketing trends: 1. segmentation
TRANSCRIPT
Email is the key to engagement
Social media was going to
defeat email
Today, are therefewer email
accounts?
OR MORE?
Source: The Radicati Group “Email Statistics Report, 2010”
Guess…
What isengagement?
The measurement ofuser activities across
multiple channels
Source: Econsultancy “Customer Engagement Report 2011”
This means more data
and more reports
It's kinda overwhelming
But data helps the bottom line
“Untargeted email programs increase costs by as much as 3.6 times the cost of targeted programs. “
- Relevancy Group ”Realizing the Value of Email Marketing“
Your customers expect more
Know who they
are
“Key areas of email marketing focus for 2011 are:segmentation: 32%; relevance: 29%; list quality:26%; and measurement: 25%.”
- Econsultancy “Email Marketing Census 2011“
And give them control
Relationships areyour lifeline
Attract readerswith social
media
And keep them with email
"Trigger emails sent after relevant on-site searches got 200% higher open rates and 50% higher CTR than standard newsletters.“
- Email Marketing Reports
Be creative, thoughtfuland
relevant
Forget "One Size
Fits All"
Find the ones who matter most
When you speak to
everybody,
You reach nobody
“Removal of non participating subscribers has had the most influence on improving deliverability and emailperformance rates.”
- MarketingSherpa “Email Marketing Benchmark Guide 2011”
Use your data
To createthe perfect
message
What motivates people?
It's morethan just promotion
It's about relationships
“Over 60% of respondents said that at least fifty percent of the email programs they participate in are of value to them.”
- Econsultancy “How We Shop in 2010: Habits and Motivations of Consumers”
Start withthe biggest
group
And work your way down
You can segment by region
by activity
by interest
by influence
There are no limits
Segmented campaignsimprove
response
“48% of email marketers use demographic data, 45% use geographic data, and just 38% use email click behavior to segment messaging.”
- Revelancy Group “Realizing the Value of Email Marketing”
Email helpsyour business
So besmart
Be social
Be relevant
And keepengaging!
Thank You! Check Us Out At:
Net Atlantic, Inc.978-219-1900
www.netatlantic.com