7 email marketing trends: 1. segmentation

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Page 1: 7 Email Marketing Trends: 1. Segmentation

Email is the key to engagement

Page 2: 7 Email Marketing Trends: 1. Segmentation

Social media was going to

defeat email

Page 3: 7 Email Marketing Trends: 1. Segmentation

Today, are therefewer email

accounts?

Page 4: 7 Email Marketing Trends: 1. Segmentation

OR MORE?

Page 5: 7 Email Marketing Trends: 1. Segmentation

Source: The Radicati Group “Email Statistics Report, 2010”

Guess…

Page 6: 7 Email Marketing Trends: 1. Segmentation

What isengagement?

Page 7: 7 Email Marketing Trends: 1. Segmentation

The measurement ofuser activities across

multiple channels

Source: Econsultancy “Customer Engagement Report 2011”

Page 8: 7 Email Marketing Trends: 1. Segmentation

This means more data

and more reports

Page 9: 7 Email Marketing Trends: 1. Segmentation

It's kinda overwhelming

Page 10: 7 Email Marketing Trends: 1. Segmentation

But data helps the bottom line

“Untargeted email programs increase costs by as much as 3.6 times the cost of targeted programs. “

- Relevancy Group ”Realizing the Value of Email Marketing“

Page 11: 7 Email Marketing Trends: 1. Segmentation

Your customers expect more

Page 12: 7 Email Marketing Trends: 1. Segmentation

Know who they

are

“Key areas of email marketing focus for 2011 are:segmentation: 32%; relevance: 29%; list quality:26%; and measurement: 25%.”

- Econsultancy “Email Marketing Census 2011“

Page 13: 7 Email Marketing Trends: 1. Segmentation

And give them control

Page 14: 7 Email Marketing Trends: 1. Segmentation

Relationships areyour lifeline

Page 15: 7 Email Marketing Trends: 1. Segmentation

Attract readerswith social

media

Page 16: 7 Email Marketing Trends: 1. Segmentation

And keep them with email

"Trigger emails sent after relevant on-site searches got 200% higher open rates and 50% higher CTR than standard newsletters.“

- Email Marketing Reports

Page 17: 7 Email Marketing Trends: 1. Segmentation

Be creative, thoughtfuland

relevant

Page 18: 7 Email Marketing Trends: 1. Segmentation

Forget "One Size

Fits All"

Page 19: 7 Email Marketing Trends: 1. Segmentation

Find the ones who matter most

Page 20: 7 Email Marketing Trends: 1. Segmentation

When you speak to

everybody,

Page 21: 7 Email Marketing Trends: 1. Segmentation

You reach nobody

“Removal of non participating subscribers has had the most influence on improving deliverability and emailperformance rates.”

- MarketingSherpa “Email Marketing Benchmark Guide 2011”

Page 22: 7 Email Marketing Trends: 1. Segmentation

Use your data

Page 23: 7 Email Marketing Trends: 1. Segmentation

To createthe perfect

message

Page 24: 7 Email Marketing Trends: 1. Segmentation

What motivates people?

Page 25: 7 Email Marketing Trends: 1. Segmentation

It's morethan just promotion

Page 26: 7 Email Marketing Trends: 1. Segmentation

It's about relationships

“Over 60% of respondents said that at least fifty percent of the email programs they participate in are of value to them.”

- Econsultancy “How We Shop in 2010: Habits and Motivations of Consumers”

Page 27: 7 Email Marketing Trends: 1. Segmentation

Start withthe biggest

group

Page 28: 7 Email Marketing Trends: 1. Segmentation

And work your way down

Page 29: 7 Email Marketing Trends: 1. Segmentation

You can segment by region

Page 30: 7 Email Marketing Trends: 1. Segmentation

by activity

Page 31: 7 Email Marketing Trends: 1. Segmentation

by interest

Page 32: 7 Email Marketing Trends: 1. Segmentation

by influence

Page 33: 7 Email Marketing Trends: 1. Segmentation

There are no limits

Page 34: 7 Email Marketing Trends: 1. Segmentation

Segmented campaignsimprove

response

“48% of email marketers use demographic data, 45% use geographic data, and just 38% use email click behavior to segment messaging.”

- Revelancy Group “Realizing the Value of Email Marketing”

Page 35: 7 Email Marketing Trends: 1. Segmentation

Email helpsyour business

Page 36: 7 Email Marketing Trends: 1. Segmentation

So besmart

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Be social

Page 38: 7 Email Marketing Trends: 1. Segmentation

Be relevant

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And keepengaging!