7 performance & competency appraisal

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    PMS IN BRIEFPMS IN BRIEF

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    PMS NECESSITY.PMS NECESSITY.

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    Performance andPerformance and

    CompetenciesCompetencies

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    D b

    l k d i A i lD A

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    Data to be looked into at AppraisalData to e oo e nto at Appra satimetime

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    scuss on w escuss on w eappraiseappraise

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    PERCEPTIONPERCEPTION

    OF APPRAISEOF APPRAISE

    (annexure(annexure

    10.1)10.1).1/3.1/3

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    PERCEPTIONPERCEPTION

    OF APPRAISEOF APPRAISE

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    PERCEPTION OF APPRAISE 3/3PERCEPTION OF APPRAISE 3/3

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    DISCUSSION & OUTCOMEDISCUSSION & OUTCOME

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    DISCUSSION & OUTCOMEDISCUSSION & OUTCOME

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    DiscussionsDiscussions

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    OUTCOME of DISCUSSIONOUTCOME of DISCUSSION

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    r ca nc en sr ca nc en sTechniqueTechnique

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    r ca nc en sr ca nc en sTechniqueTechnique

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    Contd.....

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    Identify the KPAs, their constituents (Activities), measures for each constituent,

    marks and three different performance (target) levels. While filling the form, theguidelines need to be kept in mind.

    PERFORMANCE EVALUATION

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    Hughes EscortsHughes Escorts

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    .ompetency is.ompetency is ( )Albanese 1989 - Competencies are personal characteristics

    .that contribute to effective managerial performance

    ( )Hayes 1979 - ,Competencies are generic knowledge motive

    ,trait social role or a skill of a person linked to

    .superior performance on the job

    UNIDO ( )-2002 A Competency is a ,set of skills related

    knowledge and attributes that allow an individualto

    successfully perform a task or an activity within a

    specific function or job

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    an underlying characteristic of a person/which enables him her to deliver ,superior performance in a given job

    role or a situation.

    are seen mainly as

    .inputs

    consist of

    ,clusters of knowledge attitudes andskillsthat affect an individual s

    .ability to perform

    .ompetency is

    /07 35

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    .ompetency is.ompetency is ompetencies are thenderlying characteristics

    /f individual s that haveausal relationship with/ffective and or superiorerformance in a job. .ituation i e

    Knowledge Skills raits and Motives Attitudes

    /08 35

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    Competency is reflected byCompetency is reflected by

    COMPETENCIESCOMPETENCIES

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    COMPETENCIESCOMPETENCIES -- roadroadCategoriesategoriesGeneric Competencies Competencies which are considered essential for all

    . -employees regardless of their function or level, , .Communication initiative listening etc /Technical Functional

    Specific competencies which are considered essentialto perform any job in the organization within a

    . . .:defined technical or functional area of work E g, ,Finance environmental management etc

    Managerial Competencies Competencies which are considered essential for

    employees with managerial or supervisoryresponsibility in any functional area including.directors and senior posts

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    ( ) :xpert E( ) :xpert E Role model and a thought leaderfor identified competencies and has ability to&develop innovative practices applications

    ( ) :dvanced A( ) :dvanced A -Demonstrates in depth mastery ofidentified competencies and wide level of

    implementation experience

    ( ) :ompetent C( ) :ompetent C Develops and implements advanced level ofidentified competencies with some implementation experience

    Competency LevelsCompetency Levels

    ( )asic B( )asic B :: ;Exhibits appreciation of identified competencies limitedor no implementation experience

    CORE COMPETENCIESCORE COMPETENCIES

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    CORE COMPETENCIESCORE COMPETENCIES COMPETENCIES OF ORGANISATIONChraracteristics

    Cascading to individual level

    .alue TO customer .ard to imitate .ompetitive Advantage .ervasiveness .nnovation

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    competency assessmentcompetency assessment

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    ultiple assessment methods to,licit patterns of behaviorreviously identified as successfuln a given role ultiple methods ultiple Trained assessors ndividual feedback eedback FOR candidate to develop is own

    ction plans

    SSESSMENT CentersSSESSMENT Centers

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    ( - ef Competence at Work Models for Superior PerformanceMETHODOLOGY (ORRELATION r ) . COMPETENCY BASED .65 SSESSMENT CENTRES

    . BEHAVIOURAL EVENT . - .48 0 61 INTERVIEWS . ABILITY TESTS .54 . .MODERN PERSONALITY TESTS 0 39 . .ROBUST REF CHECKS ON .23 COMPETENCIES . NORMAL INTERVIEWS . .05 to 0 19

    orrelation of Various Assessmentorrelation of Various Assessmentethods toethods toob Performanceob Performance

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    INSTRUMEINSTRUME

    NTS:NTS:

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    P R O C E S SR O C E S S

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    OBSERVING BEHAVIOR DURING JOBOBSERVING BEHAVIOR DURING JOBPERFORMANCEPERFORMANCE

    F d h i ti lF d h i ti l

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    Forced choice rating scaleForced choice rating scale

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    39

    e

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    PROCESSPROCESS

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    Contd.....

    DISADVANTAGES

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    PreconditionPrecondition

    to beto be

    successful (pgsuccessful (pg226 227)226 227)

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