7 s frame work and decision making

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    TOPICS

    7S FRAMEWORK (BY

    MCKINSEY'S).

    DECISION MAKING.

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    7S FRAMEWORK (BY MCKINSEY'S)

    HISTORY-

    It was first mentioned in "The Art Of Japanese

    Management" by Richard Pascale & Anthony Athos in

    1981.

    At around the same time, Tom Peters & Robert

    Waterman were exploring what made a company excellent.

    The 7 S model was born at a meeting of these four authors

    in 1978.

    It was taken up as a basic tool by the global

    management consultancy company McKinsey.

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    WHAT IS THE 7S FRAMEWORK?

    It is a management model that describes 7factors to organize a company in an holisticand effective way.

    Together these factors determine the way inwhich a corporation operates. Managersshould take into account all seven of these factors,to be sure of successful implementation of a

    strategy. Large or small.

    They're all interdependent, so if you fail to payproper attention to one of them, this may effect allothers as well. On top of that, the relativeimportance of each factor may vary over time.

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    MCKINSEY 7S MODEL

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    THE SEVEN ELEMENTS

    Hard Elements

    Strategy

    Structure

    Systems

    Soft Elements

    Shared Values Skills

    Style

    Staff

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    ELEMENTS DESCRIPTION

    STRATEGY-Strategy is the plan of action an

    organisation prepares in response to, or

    anticipation of, changes in its external

    environment.

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    TO BE CONT

    STRUCTURE: The framework in which the

    activities of the organization's members are

    coordinated. The four basic structural forms

    are the functional form, divisional structure,

    matrix structure, and network structure.

    SYSTEM: Organization has some systems orinternal processes to support and implement the

    strategy and run day-to-day affairs.

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    TO BE CONT..

    STYLE: The way the managers behave.The culture of organization.

    STAFF :The people who makes the real

    difference to the success of organization.

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    TO BE CONT.

    SHARED VALUE : All members of the organisationshare some common fundamental ideas or

    guiding concepts around which the business isbuilt.

    SKILL: The actual skills & competencies of theemployees working for the company.

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    BENEFITS OF THE MODEL

    Improves the performance of a company.

    Examines the likely effects of future changes

    within a company.

    Align departments & processes during a

    merger or acquisition.

    Determines how best to implement a

    proposed strategy.

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    DRAWBACKS

    The external environment is not mentioned inthe McKinsey 7S Framework, although theother variables do exist & that only the most

    crucial variables are depicted in the model.

    The notion of performance or effectiveness is

    not made explicit in the model.

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    NEXT TOPIC IS

    DECISION MAKING

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    DECISION MAKING

    DEFINITION- Management decision making involvesan entire process of making goal, designing task,searching for alternating and developing plans in

    order to find the best solution to the decisionproblem.

    THE ELEMENTS OF A DECISION MAKING PROCESS-

    The decision maker.

    The decision problem. The environment in which the decision is to taken.

    Objectives of the decision maker.

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    THE ELEMENTS OF A DECISION

    MAKING PROCESS-

    The available alternative course of action.

    The outcome expected from variousalternative.

    The final choice of the alternative taken.

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    CHARACTERISTICS OF DECISION

    MAKING-

    It is a process of selecting the best alternative.

    It is always related to oriented process.

    It is always related to environment. It involves all action like defining the problem.

    Decision is the end product.

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    DECISION MAKING PROCESS-

    Defining the problem.

    Indentify evaluation criteria.

    Model building. Evaluation results.

    Taking final decision.

    feedback or following up decision.

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    TECHNIQUES OF DECISION MAKING-

    Scientific management techniques.

    Human relation techniques.

    Empirical techniques. Financial model techniques.

    Mathematical model techniques.

    Decision theory techniques.

    Decision support system.

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    CLASSIFICATION OF DECISION

    Organization and personal.

    Routine and strategic.

    Programmed and non- programmed. Policy and operative

    Individual and group.

    Major and minor.

    Long- term departmental and non- economic.

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    EVALUATING THE ALTERNATIVE:

    Both the tangible and intangible factors must

    be weighted while deciding upon a course of

    action.

    PRINCIPLE OF LIMITED FACTOR:

    Primary attention must be given to those

    factor that are limiting or strategic to the

    decision involved.

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    BASES FOR SELECTION FROM

    ALTERNATIVE

    Experience

    Experimentation.

    Research.

    DIFFICULTIES IN DECISION MAKING

    Incomplete information. Unsporting environment.

    Incorrect timing.

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