7 steps to online engagement success
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7 easy steps to online engagement successTRANSCRIPT
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7 steps to online
engagement
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Planning
Consider online engagement when you start your Engagement Plan
What are you hoping to achieve? What questions will you ask? How do you want people to be involved?
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How much decision making power will the community have?
This will help shape your engagement strategy and which tools to use.
Choose the right feedback tools
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3
Ask engaging questions
Be clear about what you want to achieve… in as few words as possible.
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Create engaging content
Think video, images, infographics!
Make it easy for the community to get information about your project
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Promotion is keyUse online and offline activities to
drive traffic to your site and maximise participation.
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Check your page DAILY
Respond to comments and questionsProvide updates to keep content fresh Entice visitors to return
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Close the loop
Thank the communityShare your resultsTell them how their feedback is being used.