7030computer maint&repair.pdf

AASD TECHNOLOGY EDUCATION CURRICULUM Computer Maintenance and Repair 7030

Board Approved October 2008 Page 1

Computer Maintenance and Repair (#7030)

Description FVTC Transcripted Credit Freshman/Sophomore/Junior/Senior Formally known as A+ Computer Certification, this course will provide you with a strong foundation of how a computer works. Topics covered include hardware, software, networking, and troubleshooting. This course will prepare students to be knowledgeable consumers and technological innovators. This course is designed for anyone who uses a computer and will help prepare the student for the A+ National Computer Servicing Certification Program.

Credits 1

Prerequisites None

Textbooks/Resources A+ Guide to Managing, and Maintaining Your PC, Sixth Edition, 2008, Jean Andrews Cengage Learning Publisher; ISBN-13: 978-0-619-21758-7

Required Assessments District-wide standards-based assessment has been developed for this course.

Board Approved July 2003

Revised October 2008

AASD Technology Education Goals for K-12 Students Appreciate the evolution of industry and technology. Establish values on the impact of industry and technology on our environment. Develop human potential for responsible work, leisure, and citizenship roles in a technical society. Develop desirable attitudes toward work and quality of performance. Be able to adapt to technological change through continued learning. Develop knowledge and ability to properly use tools, techniques, and resources of industry and technological systems. Develop creative solutions to technological problems.



Develop job entry skills.

AASD Technology Education Standards for Computer Maintenance and Repair #7030 I. Nature of

Technology

A. Show the relationship of the increasing complexities of technology with its ease of use. B. Understand that humans are faced with moral and ethical issues because technology is enabling very significant

modifications to the natural world. C. Explain why decisions regarding the use of technology are dependent on the situation, application, or perception of the

group using it. D. Evaluate the way in which human adaptive technological systems interact with ideological and sociological systems. E. Portray how a society may not be able to exercise full control over their technological systems. F. Use accepted methods of forecasting and projecting to develop scenarios of future technology needs and uses. G. Explain how scientific and technological research can contribute to improved quality of life and a better standard of

living.

II. Systems A. Assess and explain the ways technological systems have evolved and will continue to evolve to satisfy human needs and desires.

B. Demonstrate how systems are planned, organized, designed, built, and controlled. C. Explain how enterprises apply technological systems for generating wealth by providing goods and services. D. Illustrate how resources are essential to technological activity. E. Determine how the availability and quality of resources vary extensively throughout the world. F. Assess the impact new and improved products and services have had on the quality of life. Explain how the

development of new tools, materials, and processes are necessary to maintain and improve high productivity and quality.

G. Show how new knowledge either by design or otherwise is an outcome of technological activity that contributes to the exponential growth of technological knowledge.

H. Explain how new and higher quality products require new and higher quality materials and processing techniques. I. Select and apply appropriate processes to transform information into its most useful format.



AASD Technology Education Standards for Computer Maintenance and Repair #7030 (continued)

III. Human Ingenuity A. Develop and evaluate strategies to improve or solve technological problems of existing products. B. Measure, collect, and analyze data in order to solve a technological problem. C. Defend solutions to technological problems and opportunities. D. Select materials and other resources for a technological design and develop practical solutions. E. Identify constraints present in a given technological process. F. Design and/or create solutions that are functional, aesthetically pleasing, demonstrate quality, have value greater than

the investment, and meet a societal want or need. G. Develop a presentation of a design solution that accounts for production of a device; how the device would be

operated, maintained, replaced, and disposed of; and, who will sell and manage it. H. Know that design solutions may have effects that were not predicted. I. Apply basic engineering concepts in the design and creation of solutions to various problems or opportunities. J. Evaluate a technological solution and make necessary improvement if needed. K. Select and apply appropriate processes to alter the characteristics of a resource to make it useful in different situations. L. Assess the impact new and improved products and services have had on the quality of life.

IV. Impacts of Technology

A. Evaluate technologies using multiple resources. B. Illustrate how a technology can become controversial. C. Analyze how a given technology can influence values and beliefs by evaluating technological risks and benefits. D. Evaluate by comparing risks and benefits, the relative appropriateness of a given technology. E. Describe the current challenges and project the future challenges of governing a technology once it has become an

integral part of the way people live, work, and play. F. Show how the effects of a given technology may be acceptable or unacceptable depending on the of circumstances. G. Assess the impact of new and improved products and services on the quality of life.

H. Explain how the development of new tools, materials, and processes are necessary to maintain and improve high productivity and quality.

V. Careers in Technology

A. Explore future career directions. B. Identify educational programs that prepare for a technological career. C. Job shadow a technological career. D. Use people skills (soft skills) effectively (See SCANS) E. Utilize the Internet to identify future trends in technology. F. Predict future career directions. G. Identify sources that can be used to reduce stress in everyday life life management skills.



Essential Learning Objectives Performance Indicators Classroom Assessments

1. Identify the operating system

structure.

Performance will be satisfactory when the student: a. identifies system modules. b. identifies system board architecture. c. explains how each module should work during normal

operation.

Unit assessment

Objectives are linked to the following AASD Technology Education standards: II. Systems; III. Human Ingenuity; IV. Impacts of Technology

2. Explain CPU evolution.

Performance will be satisfactory when the student: a. distinguishes characteristics of popular CPU chips.

Unit assessment


3. Explain the basic system boot

sequences.

Performance will be satisfactory when the student: a. explains CMOS control.

Unit assessment


4. Interpret the meaning of

common error codes.

Performance will be satisfactory when the student: a. identifies common symptom codes. b. troubleshoots computer systems. c. practices problem isolation procedures.

Unit assessment

Performance assessment





5. Explain procedures for installing

DOS and Windows operating system software.

Performance will be satisfactory when the student: a. accesses basic computer directories. b. installs identified system software.



6. Differentiate between types of

memory.

Performance will be satisfactory when the student: a. explains memory types. b. selects proper memory modules.



7. Add and remove field replaceable

modules.

Performance will be satisfactory when the student: a. identifies basic procedures for adding and removing field

replaceable modules.

Unit assessment



8. Configure device settings.

Performance will be satisfactory when the student: a. identifies basic procedures for adding and removing field

replaceable modules. b. establishes proper printer operation.

Unit assessment






9. Identify good troubleshooting

methods.

Performance will be satisfactory when the student: a. explains proper maintenance procedures.



10. Identify customer satisfaction

characteristics.

Performance will be satisfactory when the student: a. completes servicing to customer satisfaction. b. differentiates effective from ineffective behavior.

Customer survey review


Objectives are linked to the following AASD Technology Education standards: II. Systems; III. Human Ingenuity; IV. Impacts of Technology; V. Careers in Technology

11. Identify safety procedures.

Performance will be satisfactory when the student: a. practices proper safety maintenance. b. performs preventative maintenance. c. identifies environmental hazards.

Customer survey review



12. Troubleshoot computer systems.

Performance will be satisfactory when the student: a. services computer printers. b. identifies service techniques of primary printer types. c. identifies printer connections. d. identifies printer configurations.

Unit assessment



Resources and learning activities that address course objectives:

7030computer maint&repair.pdf

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