RESILIENCE CONFERENCE AND WORKSHOP

14–15 OCTOBER 2015, LONDON

Building Resilience to Boost Organisational Productivity

BENEFIT FROM ESSENTIAL UPDATES ON:

• delivering effective resilience initiatives to enhance your business performance

• developing line manager capability in supporting their teams during pressure

• implementing an engaging organisational culture during constant change

• supporting new ways of working to increase organisational resilience

• using metrics to prove the value of increased resilience

• increasing your capability to deliver low-cost, high-impact culture change.

HEAR THE LATEST INSIGHTS FROM

Book your place today at cipd.co.uk/resilience-A5

C-J Green, HR Director, Servest

Evan Davidge, Head of Reward, UK-MEA, Arup

Alexandra Kent, Senior Director, Man Bites Dog

Professor Ivan Robertson, Director, Robertson Cooper

Building Resilience During Constant Change to Sustain Organisational Performance

In a constantly changing environment, it is essential for organisations to be adaptable to challenges. Organisations need to prepare for unforeseen disruptions by developing resilient individuals. HR professionals are responsible for managing a culture of continuous change within their organisations, while preparing strategies to respond to business disruptions.

This practical workshop will help you to understand how you can best prepare your people for the changing context of work. You will explore how HR can respond to times of uncertainty in an organisation through practical examples. You will be able to take away a scenario-based action plan on how to increase resilience and respond proactively to times of rapid change to sustain your business performance.

This workshop will explore how to:

• build resilience in individuals and line managers to adapt to constant change

• identify and prepare for business risks which could impact your organisation

• create action plans for tackling challenges to ensure that business outcomes are maintained through change.

Facilitator: Lynne Donaldson, Partner, HR and Crisis Consultant, Corpress LLP

Questions? Contact our Customer Services Team on 020 8612 6248

CIPD Resilience Conference and Workshop 14–15 October 2015, London

Event venue: Millennium Gloucester Hotel London Kensington 4–18 Harrington Gardens London SW7 4LH

CIPD Enterprises Limited151 The Broadway London SW19 1JQ United Kingdom Issued by CIPD Enterprises Limited, which is wholly owned by the Chartered Institute of Personnel and Development

Registered office as stated Registered in England and Wales (2921009) Issued: August 2015 Reference: 7046 © CIPD Enterprises Limited 2015

Resilience Workshop Thursday 15 October 2015 09:30–15:30

Conference 14 October 2015Building Resilience to Boost Organisational Productivity

Resilience is promoted by business leaders as an essential tool to thrive in the constant pace of change. HR has a vital role here, being ideally placed to create a resilient workforce, workplace and ways of working which ensure sustainable levels of productivity through continual change. Achieve a lasting impact on your business outputs by increasing employee resilience.

To book your place online visit cipd.co.uk/resilience-A5

This conference is aimed at:

• HR professionals responsible for increasing workforce productivity

• HR Business Partners aiming to embed resilience into the business strategy

• business leaders and senior managers with people management responsibilities

• consultants or advisors specialising in people development.

Questions? Contact our Customer Services Team on 020 8612 6248 To book your place online visit cipd.co.uk/resilience-A5

09:30 Chair’s Opening Remarks Conference Chair: Jill Miller, Research Advisor, CIPD

09:40 Creating the Business Case for Resilience to Increase Organisational Productivity

• understanding resilience at work and its importance in the workplace • assessing the added value and ROI of resilience programmes to organisational performance.

Speaker: Professor Ivan Robertson, Director, Robertson Cooper

10:30 Proving the Commercial Value of Resilience on Your Business Performance • creating a proactive HR strategy to measure and increase workforce resilience

• moving beyond the absence statistics to tackle the hidden costs of unreported absence and presenteeism.

Speaker: Evan Davidge, Head of Reward, UK-MEA, Arup

11:00 Coffee and networking

11:20 Engaging with Change: creating a culture of resilience • how to empower your employees to thrive in a volatile business environment • using concepts from neuroscience to help employees to manage the constant pace of change.

Speaker: Thomas Spiers, Employee Assistance Programme Leader EMEA and APac, DuPont

11:50 Developing Resilience in Line Managers to Thrive Under Pressure • creating high-performing line managers capable of handling challenging workloads • case study example on creating purposeful line managers leading high performing teams.

Speakers: Christoph Williams, Strategic Content Senior Manager, Human Resources Europe, Sony Europe Limited

Tom Westerling, Learning and Development Strategic Content Specialist, Sony Europe Limited

12:30 Networking lunch

13:30 Using Culture as the Key to Business Growth and Success • an SME example of creating a positive organisational culture during rapid business growth • ideas for low-cost, high-impact initiatives that create an ambitious and supportive culture.

Speaker: Alexandra Kent, Senior Director, Man Bites Dog (Best Place to Work Winner, 2009–2014)

14:10 Panel Discussion: Facilitating Dialogue on Mental Health in the Workplace • how HR can create organisational structures and processes to facilitate conversations about

mental health at work • guiding employees to understand their personal response to pressure and how to manage

their mental health.

Speakers: Emma Mamo, Head of Workplace Wellbeing, Mind Jon Millidge, Group HR Director, Royal Mail Group

14:50 Coffee and networking

15:10 Applying Psychology to Prove the Business Impact of Resilience • how to use statistics to translate psychological concepts into the terminology of the business • practical tips on introducing mindfulness into a high pressure working culture.

Speaker: Sarah Twite, Diversity and Inclusion Manager, Clifford Chance LLP

15:40 How Can HR Create New Ways of Working to Increase • how to effectively manage five generations within the workforce • encouraging knowledge transfer across your organisation to build collaboration.

Speaker: C–J Green, HR Director, Servest

16:20 Chair’s Closing Remarks

Hear case study examples and take away:

• insights from Professor Ivan Robertson on how to develop resilience in your employees to enhance your business performance

• strategies used by Sony Europe to develop line manager capability and shift mindsets using concepts from psychology

• how Servest have used technology to create innovative ways of working

• strategies to create a culture which engages your high performers, with insights from Man Bites Dog

• tips from Clifford Chance LLP on introducing mindfulness programmes into the workplace and how they started to evaluate the impact on their culture

• interactive workshop on how to prepare individuals for constant change, and increase your organisation’s resilience to future challenges.