70th annual western propane trade show & …...mary bowling, of ignitor digital has been...

70th Annual Western Propane Trade Show & Convention

May 15–17, 2019

Silver Legac y Resort Reno Events Center Reno, Nevada

SHOW DAYS…

WEDNESDAY – FRIDAY

TUESDAY, MAY 14, 20198 a.m. – Noon Exhibitor Truck move-inNoon – 5 p.m. Registration desk open1 – 5 p.m. Exhibitor Booth set-up1 – 2:30 p.m. Membership Meeting – Silver Baron A2:30 – 4:30 p.m. Board of Directors Meeting – Silver Baron C, D, & E4:30 – 5:30 p.m. PACIFIC PROPANE GAS ASSOCIATION Membership Meeting – Silver Baron A

WEDNESDAY, MAY 15, 20196:30 a.m. – 1 p.m. Golf Tournament – Wolf Run Golf Course7:30 a.m. – 1 p.m. Sporting Clay Tournament – Capitol City Gun Club8:45 a.m. – 2 p.m. Wines of Reno Tour8 a.m. – 3 p.m. Exhibitor Booth set-up9 a.m. – 7:30 p.m. Registration desk open2:30 – 4 p.m. Seminar: PERC Update: Meeting Opportunities in the West:

Propane Can Do That4 – 7:30 p.m. Trade Show Opening/Exhibitor Reception7 p.m. Raffleprizedrawing

TRADE SHOW HOURS Wednesday 4 – 7:30 p.m.

Thursday 9 a.m. – 1:30 p.m.

Friday 8 – 11 a.m.

n Seminars held in Reno Ballroom

n Training Sessions held on the Trade Show Floor

Schedule of Events

THURSDAY, MAY 16, 20197:45 – 9 a.m. Membership Meeting – Silver Baron C, D, & E8 a.m. – 1:30 p.m. Registration desk open8:30 a.m. Continental breakfast for exhibitors9 – 10:30 a.m. Continental breakfast for attendees9:15 – 10 a.m. Training Session: ELDs: Do You Need Them?10:15 – 11 a.m. Training Session: DOT-Recordable Accidents at a Glance11:15 – Noon Training Session: Is Your Cargo Tank Compliant?11:30 a.m. RaffleprizedrawingNoon – 1:15 p.m. Buffetlunchforattendees/exhibitors12:30 & 1:30 p.m. Raffleprizedrawings1:30 – 3 p.m. Seminar: HowtoSelltheSocksOffYourCompetition Seminar: Google My Business3 – 4:30 p.m. Seminar:Decarbonization:TheGood,TheBad,andthe

Ugly Opportunity Seminar: Safety in Dollars and Sense4:45 – 5:45 p.m. ARIZONA

PROPANE GAS ASSOCIATION Membership Meeting – Silver Baron C, D, & E

FRIDAY, MAY 17, 20198 – 10 a.m. Continental breakfast for attendees/exhibitors8 – 11 a.m. Registration desk open8:15 – 9 a.m. Training Session: The Fire Safety Analysis Manual9 & 10 a.m. Raffleprizedrawings9:15 – 10 a.m. Training Session: Home Standby Generators11 a.m. Grandprizeraffledrawing

We invite you to join us as we celebrate the 70th Annual Western Propane Trade Show & Convention, May 15-17, 2019 in Reno, NV!

The 2019 Western Propane Trade Show & Convention will host more than 200 exhibiting companies giving you the opportunity to explore the most up-to-date propane products, vehicles, and services for our industry. You and your colleagues from around the world will hear from seminar and session presenters as they discuss new technologies, how to provide safety for you and your customers, and how to maintain a strong business in a challenging economy. We look forward to seeing you soon!

Welcome

ARIZONAPROPANE GAS ASSOCIATION

PACIFIC PROPANE GAS ASSOCIATION

Co-sponsoring associations of Western Convention:

REGISTER TODAY!

The last day for advance attendee registration is May 3, 2019!

Registration forms with full payment must be received by May 6. After that date, you

will need to register on-site in Reno.

Late registration fees will apply!

Hotel InformationNEW THIS YEAR: In addition to the Silver Legacy Resort, you can now make reservations at Circus Circus and Eldorado Resort Casino. Please see below for reservation details.

THE SPA at Silver Legacy is Northern Nevada’s newest luxury spa experience can be found at The Spa at Silvery Legacy. Guests are invited to relax the body and renew the sol in the region’s largest spa treatment facility, including premier serves at The Salon, The Boutique and the Fitness Center. For Reservations, visit www.SilverLegacy.com/spa, or call 800/687-8733.

Two lucky convention attendees will receive a gift card to use towards treatments at The Spa at Silver Legacy!!!

Room Reservations Contact the Silver Legacy Resort at (800) 687-8733 before April 11, 2019 to receive the group rate of $69 per night plus tax & resort fee ($129 per night plus tax & resort fee on Friday and Saturday nights). Mention group code WPGA19 for these special rates.

Contact Circus Circus at (800) 648-5010 before April 11, 2019 to receive the group rate of $59 per night plus tax & resort fee ($119 per night plus tax & resort fee on Friday and Saturday nights). Mention group code WPGA19 for these special rates.

THE SPA at Silver Legacy

Contact the Eldorado Resort Casino at (800) 687-8733 before April 11, 2019 to receive the group rate of $69 per night plus tax & resort fee ($129 per night plus tax & resort fee on Friday and Saturday nights). Mention group code WPGA19 for these special rates.

PLEASE NOTE: Reservations should ONLY be made by calling the number above. NO OTHER FIRMS (such as Trade Show Housing, etc.) are authorized to act on behalf of the WPGA or ANY OTHER STATE ASSOCIATION to make reservations for this show.

Thank you to our Sponsors

PERC Update Meeting Opportunities in the West:

Propane Can Do ThatJoined by guest speakers, Tucker Perkins and his team will share the latest data and resources to grow your business and expand your customer base. Western marketers face unique challenges, and opportunities, with environmental-minded policies and low carbon/GHG regulations. Propane can do that. PERC is committed to helping all propane marketers increase gallons, train employees, and keep consumers safe.

Have a question for PERC or a topic that you would like to see addressed during the keynote? Give us a call at 202-452-8975 or email [email protected].

Wednesday, May 15 Reno Ballroom 1

2:30 – 4 p.m.

Seminars

Tucker Perkins is the President and CEO of the Propane Education & Research Council (PERC), a nonprofit funded and operated by the U.S. propane industry. PERC promotes the safe, efficient use of propane through safety, training, research and development, and consumer education programs. Perkins joined PERC five years ago as Chief Business Development Officer and was promoted to Chief Operating Officer before the Council named him President and CEO.

Perkins has worked in the propane industry for nearly thirty years in a variety of roles for both large national companies and small regional propane marketers. He is active with many organizations aligned with PERC, including National Propane Gas Association, the Industrial Truck Association, the Outdoor Power Institute, and the World LP Gas Association.

A Virginia Tech graduate with a bachelor’s degree in civil engineering, Perkins earned his MBA from the University of Richmond.

Seminars

How To Sell The Socks Off Your CompetitionPresented by Laurie Irish-Jones Irish Propane, Jennifer Jackson, Thompson Gas, and Milissa Lord, A.R.M. Solutions. This session is sponsored by the Women in Propane Business Council.

The 2019 Women in Propane seminar features the country’s most effective sales training methods using enhanced human behavioral skills learned through the DISC® SALES MODEL.

Learning the art of selling is for anyone who is customer-facing…CUSTOMER SERVICE REPS, MANAGERS, DRIVERS, TECHNICIANS, EQUIPMENT INSTALLERS, BUSINESS OWNERS, and, of course, SALES PERSONNEL. If you talk to customers as part of your job, you can outperform, increase revenue, and increase your own value by learning from this direct, easy-to-follow training method related to human behavior styles.

Laurie Irish-Jones | Laurie Irish-Jones is CEO of Irish Propane and Irish Carbonic in Buffalo, New York. She holds both Bachelor of Science and Juris Doctorate degrees. Irish-Jones enjoys charity work and is the past president of the New York Propane Gas Association. She is passionate about workforce development and is the chair of the NPGA Women in Propane Council.

Jennifer Jackson | Jennifer Jackson is Regional Vice President of Thompson Gas’ Mid-Atlantic Region, having previously learned the propane business at Ferrellgas. Active in several NPGA committees, she is a member of the leadership team for Women in Propane as Project Manager for the nationwide Knowledge Exchange mentoring program. Developing people in her company and across our industry is a high priority.

Milissa Lord | Milissa Lord is Vice President of A.R.M. Solutions, a national 1st and 3rd party accounts receivable management and collection agency. She currently serves on the Executive Board as Treasurer for NPGA’s Women In Propane Council. Milissa utilizes her 27 years of sales, finance, management, credit and collections experience to serve as an industry adviser and is dedicated to providing education and awareness.

Thursday, May 16 Reno Ballroom 1

1:30 – 3 p.m.

Google My Business

Google’s algorithms have changed drastically in the past 3 years, especially in Local Search. Google is now trying to keep searchers at Google instead of sending them on to your business website. During the same time, Google has also provided numerous opportunities to gain search visibility for your company and more leads from the internet. You’ll gain a new understanding of what has changed and why. More importantly, you’ll learn how to best take advantage of the new features in Google My Business to make your company shine online.

Mary Bowling, of Ignitor Digital has been involved in all aspects of SEO since 2003 and has always been intrigued by Local Search. With a background as a serial entrepreneur, she always tries to approach Local Search and Internet Marketing in a practical way and from a small business owner’s perspective. As an expert in Local SEO services as well as a long time practitioner and consultant, Mary frequently speaks about Local Search at industry conferences –Advanced LocalU, SMX, Pubcon, Searchfest, OMS and SES. She’s conducted intensive trainings on Local Search for Search Engine Strategies, Planet Ocean, Search

Engine Workshops, the Denver Chamber of Commerce, and for her own clients and the clients of other agencies.


1:30 – 3 p.m.

Seminar Snack Break Sponsored by:

Decarbonization: The Good, The Bad And The Ugly Opportunity

Many states in the U.S. and even some countries around the world are setting their sights on reducing carbon emissions. Governing officials have set emissions targets and have introduced carbon-based market mechanisms, such as cap-and-trade to achieve these goals. This session will help attendees sort through the decarbonization movement, including programs such as zero net energy, zero and near zero emission regulations, and the low carbon fuel standard. Attendees will learn what role propane can play in helping governing entities to meet clean air quality goals and how propane companies can assist their customers with sustainability initiatives.

Michael Sloan has more than 30 years of experience in the energy field. He provides a wide variety of market trend analysis and demand forecasting services to the propane industry, including U.S. propane supply outlook; propane demand assessments at the national, state, and county levels; and market trend analyses on issues related to use per customer, new construction market share, and propane competition with alternative fuels in different end-uses and regions. Mr. Sloan has testified on a variety of issues related to propane market economics and pricing

practices, natural gas storage market power, pipeline facility expansion economics, natural gas storage economics and landowner issues, and natural gas market liquidity.

Matthew Solak is the Vice President of Kindsvatter, Dalling & Associates (KDA). He joined the firm in 2013 after years of service as a staff member in the Michigan Legislature and working for a leading trade association in Washington, D.C. At KDA, Mr. Solak manages a diverse portfolio of association management and lobbying clients. Mr. Solak serves in the Executive Director capacity for five state associations—including the Pacific Propane Gas Association and Indiana Propane Gas Association. Additionally, Mr. Solak maintains an extensive lobbying clientele

working on the issues important to them with decision makers in Lansing. Mr. Solak earned his B.A. in political science and history from Valparaiso University.

Peter Ward is the Principal at Alternative Fuels Advocates, LLC. The company works with companies, businesses, agencies and individuals to increase the use of clean, low-carbon alternative fuels and advanced vehicle technologies. Prior to his current role, Peter Ward served as Program Manager for the Alternative and Renewable Fuel and Vehicle Technology Program, overseeing the state’s annual $100 million incentive program and the development of its annual Investment Plan. The Plan allocates the financial resources to be invested in the most

promising alternative fuel and advanced vehicle technology project areas, with a focus on accelerating commercialization and deployment of the fuels and vehicles in California.


3 – 4:30 p.m.


3 – 4:30 p.m.

Safety In Dollars And SensePropane companies place a high priority on safety in daily operations for the safety of our communities and our employees. This session demonstrates the true value of safety, including the hidden benefits. Safety translates to more than the well-being of employees; best practices leads to lower insurance rates and increased efficiencies. Attendees will learn new key safety management concepts to increasing sales and profits. See how the data supports a reduction in claims and an increase in key financial indicators. Participants will also receive safety materials to take back to your place of work and implement right away!

Stuart Flatow joined the Propane Education & Research Council (PERC) in 2000. As Vice President for Safety & Training, Stuart serves the propane industry by managing the development, distribution, and evaluation of programs used to train and educate the propane workforce, propane consumers, and first responders on the safe use and handling of propane safety. This includes managing a team of industry volunteers, contractors and collaboration with code making bodies and the National Propane Gas Association’s workforce/employee training certification. Prior to working for PERC, Stuart served as Director for

Occupational Safety & Training for the American Trucking Association. Stuart possesses a bachelor’s degree in Environmental Health Science and a master’s degree in management.

If you have a seminar suggestion

for future consideration, please email the WPGA office at

[email protected]

DOT-Recordable Accidents at a Glance

The federal Department of Transportation (DOT), which oversees the FMCSA, requires motor carriers to follow certain procedures for keeping track of serious accidents involving commercial motor vehicles (CMVs). An accident that meets the DOT’s criteria for getting recorded is known as a “DOT-recordable” accident. Join us for a better understanding of what constitutes a DOT-recordable accident and avoid facing sanctions and extra scrutiny.

Presenter: Don Tomlinson

Sponsored by:

Thursday, May 16 10:15 – 11 a.m.

Electronic Logging Devices (ELD): Do You Need Them?

One of the most important questions for any organization is: “Are our vehicles and/or drivers required to comply with the ELD mandate?” Most drivers already follow the HOS regulations if they drive a commercial motor vehicle (CMV) and will therefore be subject to the ELD mandate. There is often confusion on what classifies as a CMV. This session will clear up any misunderstandings that you and your employees may have.

Presenter: Don Tomlinson

Sponsored by:

Thursday, May 16 9:15 – 10 a.m.

Training Sessions

Is Your Cargo Tank Compliant?Driver training and inspections are important components of a good cargo tank management program. And, a good cargo tank management program is more important than ever with the Compliance, Safety, Accountability (CSA) safety enforcement program in full force. This session will provide much needed information to ensure that your cargo tanks are compliant.

Presenter: Paul Horgan

Sponsored by:

Thursday, May 16 11:15 a.m. – Noon

TRAINING SESSION

AREA

The Fire Safety Analysis (FSA) Manual

“Completing FSA for new installations with more than 4,000 gallons of LP-Gas storage has been a part of NFPA for 25 years; the 2001 edition of NFPA 58 expands this requirement by mandating a FSA for both new as well as existing LP-Gas installations over 4,000 gallons wc. The new manual offers a detailed but streamlined approach to inventorying the product control systems within the facility, while at the same time providing a simple, credible means for communicating with local fire officials. The session will assist in better understand the new FSA manual.

Presenter: Rob Scott

Friday, May 17 8:15 – 9 a.m.

Home Standby Generators

Generators are the latest product to be included in PERC’s Propane Heat & Power Incentive Program, which encourages construction professionals, homeowners, and businesses to adopt new propane-fueled products for residential and commercial uses. Join us to learn more about generators and how the incentive program can benefit you.

Presenter: Greg Gilbert

Friday, May 17 9:15 – 10 a.m.

Tournaments and Special Events

Buses board at 6:30 a.m. in the Silver Legacy’s Valet Parking Entrance. We have a shotgun start at 8 a.m. at the Wolf Run Golf Club. A box lunch and two complimentary beverages will be provided.

All proceeds from the golf tournament will go to the WPERC Scholarship Program.

We respectfully request that all groups extend the courtesy of NOT scheduling any other golf events during our convention dates.

$125 fee and convention registration are required to participate in this event.

Wednesday, May 15 6:30 a.m. – 1 p.m.

Golf Tournament

Sporting Clay Tournament

Buses board at 7:30 a.m. in the Silver Legacy’s Valet Parking Entrance. Following a 30-minute safety orientation, the tournament will begin at 9 a.m. and conclude at noon. Coffee, donuts, and a tri-tip lunch will be provided at the Capitol City Gun Club.

A limited number of rental guns are available. Participants are encouraged to bring their own. Ammunition will be available for purchase.

We respectfully request that all groups extend the courtesy of NOT scheduling any other sporting clay events during our convention dates.



Wines in Reno Tour

Come and enjoy this unique and informative expedition into the process of harvesting and making of wine in the Reno area. Guests will view the production area and learn of the wine making process, as well as the story, of the new Nevada Sunset Winery. Following a tasting of the wines offered at the Nevada Sunset Winery, guests will enjoy lunch in midtown. After lunch, guests will hear narrative on wine preparations and enjoy a tasting at the Whispering Vines Wine Shop; Reno’s leading source for fine wine.

Buses board at 8:45 a.m. in the Silver Legacy’s Valet Parking Entrance.

You must be 21 or over to attend this tour!



Silent Auction

Attendees will have the opportunity to view and bid on a variety of auction items during the opening reception of the trade show and again the following day. Auction winners will be announced Thursday on the trade show floor shortly after bidding concludes.

All proceeds from the silent auction will be donated to the WPERC Scholarship Fund.

If you would like to donate an item to the auction, please complete the enclosed form or contact the WPGA office at (916) 447-9742.

Bidding Times

Wednesday, May 15 4 p.m. – 7:30 pm p.m.

Thursday, May 16 9 a.m. – noon

TRADE SHOW

The trade show will once again be held in the Reno Events Center, located just one block from the Silver Legacy Resort. This first-class facility features a 55,000 square foot exhibit hall that is the perfect location for our fast-filling, usually sold-out trade show. As in past years, we anticipate that several new companies will join our repeat supporters, adding to the variety of products and services showcased under one roof. This continues to be the largest propane trade show in the west and an excellent venue for companies to receive product information and comparison shop.

is our general service contractor.

Once the exhibit spaces are assigned in February, exhibitors will receive a confirmation letter from WPGA with contact information and ordering instructions for Blaine Event Services.

Trade Show, Transportation, Raffle

TRANSPORTATION INFORMATION Airport: The Reno Tahoe International Airport (RNO) is a mere 4 miles from the resort and takes only 12-15 minutes to arrive.

Shuttle: The Silver Legacy offers shuttle service daily from 5 a.m. to 12 midnight running every 30 minutes. The shuttle leaves the hotel valet at the hour and half hour and picks up at the airport at 15 and 45 minutes past the hour.

Parking: Both a 10-story self-parking garage, and valet parking are available.

Driving: The Silver Legacy is a landmark in downtown Reno and the hotel tower can be seen upon approach from any direction. The Silver Legacy is easily accessible from both the 395 and 80 freeways.

Car Rental: The Silver Legacy Resort Casino has arranged for special car rental rates for attendees with Enterprise. For your convenience, there is a complete Emterprise rental desk located in the Resort’s lobby. Cars can be rented and returned at the airport or the hotel. For Enterprise reservations, please call (775) 322-4755, and present your group discount code of L54H176.

RAFFLE PRIZE DRAWINGS

Wednesday, May 15

7 p.m. $500 Cabela’s Gift Card Sponsored by:

Thursday, May 16

11:30 a.m. $100 Amazon Gift Card Sponsored by:

12:30 p.m. $100 Best Buy Gift Card Sponsored by:

1:30 p.m. $500 Costco Gift Card Sponsored by:

Friday, May 17

9 a.m. $500 Home Depot Gift Card Sponsored by:

10 a.m. $500 REI Gift Card Sponsorship available

11 a.m. $1,500 Visa Gift Card Sponsored by:

The lucky winners must be present to win!

Trade Show, Transportation, Raffle

Exhibit Floor Plan*

*Subject to change

70th annual western propane trade show & …...mary bowling, of ignitor digital has been...

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