7/23/12 obj. 6 strategy & survey 1 deep dive

Phase 7 Master Planning & Programming: Objective 6 & Steering Committee Meeting 07.23.12

Golden Gate University

MKTHINKGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

proprietary and confidential

Agenda: Objective 6 Strategy and Survey 1 Deep Dive

35

• Objective 6 Strategy Discussion 9 - 10 am• Review Guiding Principles• Discuss Scenarios• Review Benchmarks

• Survey 1 Deep Dive 10 - 11 am

• Administrative updates• Field Trips to the Hub and MKThink projects are being scheduled• Dean’s meeting to discuss C.O.M. on August 10• Next Objective 4 meeting on August 1• One-Stop-Shop meeting is being scheduled

MKTHINKGolden Gate University SF Remodel Project - Phase 7: Master Planning & Programming


Objective 6: Lawyering Skills Programdraft GUIDING PRINCIPLES - Objective 6

35

• Feature the Lawyering Skills Program as a distinguishing asset of the Law School• Create physical spaces that facilitate the pedagogical focus on advocacy and courtroom training, as well as

provide naming opportunities• Establish the program as a source of pride that hosts competitions and events with other law schools• Leverage the physical space in support of the law school’s goal to become nationally renowned for its

litigation and advocacy training

• Design spaces to support interactive programs where law students receive hands-on learning• Support the concept of experiential versus lecture-based learning, and align with the law school’s

pedagogical stance as a ‘practice-ready’ graduate program• House state-of-the-art technology that is being used in real courtrooms• Plan for varying uses and flexible work spaces, in particular for teams of 4-8, and groups of 16 and 25-30• Create a realistic, simulated courtroom experience

• Be able to hold mock trials and competitions in a space that accurately reflects an actual courtroom• Provide a space for informal learning, gathering, and research

• Create spaces for informal research and study for smaller groups (4-8)

MKTHINK


Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming

Strategy

4

Lawyering Ski l ls Conceptual Programming

MKTHINK



Scenario 1: 2011 Ratcliff Plan for Litigation Skills Center - Moot Court

5

Strategy

Scenario 2 : Shared Facilities throughout GGU

Scenario 3 : Shared Facilities within the Law School

Scenario 1 : 2011 Ratcliff Plan for Litigation Skills Center

Law SchoolGGULitigationSkillsCenter

MKTHINK



Scenario 1: 2011 Ratcliff Plan for Litigation Skills Center - Moot Court

6

Strategy

• Accommodate Lawyering Skills Program needs using specific, dedicated facilities; develop a parallel online presence for the center

• Grand, iconic place• Ample space for programmatic needs

Pros

• Dedicated space necessitates expanding GGU facilities

• Costly• Challenging to meet desired levels of utilization

ConsLitigationSkillsCenter

MKTHINK



Scenario 2: Shared Facilities throughout GGU

7

Strategy

• Accommodate Lawyering Skills Program needs (e.g. Moot Court, practice rooms) throughout Golden Gate University using shared facilities; develop an online presence for the center

• Easy to achieve high utilization of facilities• Easy to remain true to boundary of staying

within the existing envelope of space • More affordable• Could influence other GGU schools to

incorporate this way of teaching• Ample space for program needs

Pros

• Weak sense of place / identity• Less access• Not embedded in the Law School

Cons

GGU

MKTHINK



Scenario 3: Shared Facilities within the Law School

8

Strategy

• Accommodate Lawyering Skills Program needs in co-located, shared, primarily Law School facilities; develop a parallel online presence for the center

• Use of prime Law School space retains strong identity

• Method of teaching can influence other Law School pedagogy

• Ample space for program needs

Pros

• Would need more rooms (than in Ratcliff) outfitted to support lawyering skills because they would be shared with other Law School classes rather than dedicated spaces

Cons

Law School

MKTHINK



Scenarios - Space Allocation Comparison

9

Strategy

• Increase dedicated Lawyering Skills Program Space (amount to be determined) from current amount

• Increase co-located space and rooms for Lawyering Skills Program• courtrooms as classrooms, not

just classrooms as courtrooms

11,400 SF

Current Ratcliff Proposed

487 SF

4,648 SF

Scenar io 1

Scenar io 2

Scenar io 3

Shared

Dedicated

MKTHINK



Strategy

10

Strategy

MKTHINK



Assessment

11

Benchmarking

MKTHINK



Benchmarking Study

12

Law School Lawyering and Litigation Skills Benchmarks

1. Stetson

2. Quinnipiac

3. South Texas

4. Baylor

MKTHINK



Stetson Law School

13

• Eleazer Courtroom• 8,900 SF• Cost: $719,325• First courtroom in the nation designed to

address the needs of the elderly or disabled

• Florin Roebig Courtroom• AV, tiered seating, jury room, judge’s chambers

Benchmarking Study

MKTHINK



Quinnipiac Law School

14

• School of Law Center • 130,000 SF• Law library (50,000 SF), informal gathering

places, Grand Courtroom, Silver, Golub & Teitell Trial Practice Room

• Grand Courtroom• 225 seat mock courtroom• state-of-the-art technology

• Trial Practice Room• Furnished like a trial courtroom• Areas for judge and jury

Benchmarking Study

MKTHINK



South Texas Law School

15

• Treece Courtroom• 8,000 SF• Completed: November 2003• Nine-seat judges bench, witness stand, court clerk’s table, court

reporter’s table, attorney’s tables, spectator area, two jury boxes• Limestone and marble entryway lobby space• James Baldwin Brown Jury Room

• Jury room when facility is being used for actual trials• Robing room for appellate judges

Benchmarking Study

MKTHINK



Baylor Law School

16

• Sheila and Walter Umphrey Law Center• 128,000 SF• Cost: $33 million• Completed: August 2001• Includes classrooms, courtrooms, law library, computer labs, seminar and meeting rooms, faculty

and administrative offices, common areas• Rex Houston Practice Courtroom

Benchmarking Study

MKTHINK



Law School Benchmarking Statistics

17

School GGU Stetson Quinnipiac South Texas Baylor

Median GPA 3.10 3.36 3.33 3.06-3.55 3.75

Median LSAT 153 NA 156 152-158 163

Number of Students 732 1,081 467 1,305 476

Full-time 616 867 340 1,009 466

Part-time 116 214 127 296 10

Percent Female 54.4% 51.9% 48% 46.7% 50.2%

Percent Minority 28.7% 20.7% 11.6% 29% 21%

Full-time Faculty 42 59 32 44 27

Student/Faculty Ratio 17:1 18:1 14:1 22:1 17:1

Tuition $38,375 $35,146 $42,740 $26,340 $40,904

Benchmarking Study

ABA-LSAC Official Guide 2012 Edition

MKTHINK



Moot Courtrooms Arrangements

18

Cumberland (similar to current GGU facilities)

Stetson (Traditional Moot Court Arrangement)

Quinnipiac (Large Lecture Hall Arrangement)

Benchmarking Study

MKTHINK



Typical Law Skills Centers

19

• Moot Courtroom• Main entrance/circulation leads into gallery seating• Judge’s desk, jury box, and counsel tables at the opposite end• Smaller study, research, and seminar rooms often adjacent to courtroom, typically accessed from

the judge, jury, and counsel end• Size ranges from large, tiered lecture hall style to flat, more condensed classroom style

• Conference Rooms• Smaller rooms for study, research, and seminars adjacent to the Moot Courtroom• Rooms often equipped with high-end AV technology

• Formal Entrance• Decorated entryway designed to attract and highlight skill center• Lobby space adjacent to courtroom for congregation and informal learning

Benchmarking Study

MKTHINK



Typical Moot Courtroom Features

20

• Physical Assets• Judge’s Bench (elevated off of the ground)• Jury Box• Integrated Podium• Counsel Tables• Gallery Seating (approx. 25 to several hundred)• Wood-paneled walls and furniture (partially or completely)

• Technology• TV’s• DVD players• Video Cameras (Mounted and Freestanding)• Document Projection Video Cameras (Freestanding or integrated into desk)• Microphones• Audio/Visual Inputs• Interactive Whiteboards• Accessible Outlets• Variable Control Lighting

Eleazer Courtroom, Stetson Law

Benchmarking Study

MKTHINK


Golden Gate University SF Remodel Project - Phase 7: Master Planning & Programming 21

Assessment

• An identity and brand for the Law School

• A simulated courtroom experience with appropriate furniture and technology

Benchmarked Litigation Center

• A centralized organization of space

What is the essence of a Lawyering/Litigation Skills Center?

Golden Gate University

DateQualitative Investigation: GGU Summer Survey Findings

MKTHINK



GGU Student Survey ResponsesDemographics Overview

23

Undergraduate Programs4%

School of Taxation11%

School of Law33%

School of Accounting16%

School of Business36%

Domestic Student78%

International Student22%

Undergraduate10%

Graduate90%

Combination of online and in person program27%

In Person66%

Online7%

Full-time66%

Part-time34%

School/Department Affiliation International/Domestic In Person/Online Program

Undergraduate/GraduateFull-time/Part-time

N = 213

GGU Summer Survey (6/4/12-6/15/12)

MKTHINK



GGU Faculty/Staff Survey ResponsesDemographics Overview

24

Part-Time Staff9%

Full-Time Staff61%

Adjunct Faculty11%

Full-Time Faculty19%

10 years or more30%

8 – 10 years9%

6 – 8 years8% 4 – 6 years

16%

2 – 4 years13%

1 – 2 years11%

Less than 1 year14%

School/Department Affiliation Length of AffiliationPrimary Affiliation

*Response rates from other departments had an equal distribution of 0.5%-6.6%

Other*47%

School of Law25%

Ageno School of Business19%

School of Accounting3%

School of Taxation2%

Undergraduate Programs4%

N = 196


Arrivals & Departures

MKTHINK



GGU Student Survey ResponsesWhat is your primary mode of transportation to and from campus?

26

Public transit within San Francisco (BART / Muni)

Public Transit within the region (e.g., CalTrain, AC Transit, BART, ferry)

Car

Motorcycle/Scooter

Walk

Bike

0% 15% 30% 45% 60% 75%

2%

13%

1%

14%

15%

56%

N = 213


MKTHINK



GGU Faculty/Staff Survey ResponsesWhat is your primary mode of transportation to and from campus?

27

Public transit within San Francisco (BART / Muni)

Public Transit within the region (e.g., CalTrain, AC Transit, BART, ferry)

Car

Motorcycle/Scooter

Walk

Bike

0% 15% 30% 45% 60% 75%

0%

5%

1%

12%

29%

53%

N = 196


MKTHINK



GGU Student Survey ResponsesWhat time did you typically arrive at GGU?

28

N = 213

• Staggered arrival times GGU Summer Survey (6/4/12-6/15/12)

MKTHINK



GGU Student Survey ResponsesWhat time did you typically leave GGU?

29

N = 213


• Uniform departure times

MKTHINK



GGU Faculty/Staff Survey ResponsesWhat time did you typically arrive at GGU?

30

N = 196


• Uniform arrival times

MKTHINK



GGU Faculty/Staff Survey ResponsesWhat time did you typically leave GGU?

31

N = 196


• Uniform departure times

Navigating GGU:To Walk or Ride?

Elevator

Stairs

0% 15% 30% 45% 60% 75%

50%

50%

MKTHINK



GGU Student Survey ResponsesWhen moving between floors, what path do you take most often?

33

N = 213


Elevator

Stairs

0% 15% 30% 45% 60% 75%

58%

42%

MKTHINK



GGU Faculty/Staff Survey ResponsesWhen moving between floors, what path do you take most often?

34

N = 196


Perceived efficiency

Exercise

Perceived efficiency & exercise

Other

0% 15% 30% 45% 60% 75%

12%

17%

15%

56%

Inconvenient access

Stairwell environment

Heavy load

Exercise avoidance


Other

0% 15% 30% 45% 60% 75%

4%

25%

18%

15%

10%

27%

MKTHINK



GGU Student Survey Responses

35

N = 213

Movement between floors

• conservation, fresh air

Explain why you do not take the stairs

Explain why you do take the stairs

• physical limitations



Exercise

Perceived efficiency & exercise

Other

0% 15% 30% 45% 60% 75%

11%

29%

31%

27%

MKTHINK



GGU Faculty/Staff Survey ResponsesMovement between floors

36

N = 196

• congestion in elevators, convenient access

Heavy load

Physical limitations


Exercise avoidance

Inconvenient access

Other

0% 15% 30% 45% 60% 75%

2%

8%

22%

33%

24%

11%

Explain why you do not take the stairs

Explain why you do take the stairs

• social interactions, stairwell environment


Personal Storage

No59%

Yes41%

MKTHINK



GGU Student Survey ResponsesTo which extent do the lockers serve your needs (e.g. size, location, access)?

38

N = 213

Do you use a locker at GGU?

Not at all

Minimally

For the most part

Completely

0% 15% 30% 45% 60% 75%

22%

41%

25%

12%


MKTHINK



GGU Student Survey ResponsesIf the lockers do not meet your needs, please describe why

39

N = 213

N/A

Size

Inconvenient access

0% 15% 30% 45% 60% 75%

9%

23%

69%


Productivity &Morale Drivers

University Library

Classrooms

Student lounges

Law Library

Café

Lobbies

N/A

Computer lab

Bookstore

Plaza

<3*

0% 19% 38% 56% 75%

18%

1%

2%

2%

2%

7%

6%

9%

12%

12%

28%

MKTHINK



GGU Student Survey ResponsesWhat are your top 3 most frequented places at GGU?

41

*less than 3 respondents for other choicesN = 213


MKTHINK



GGU Faculty/Staff Survey ResponsesWhat are your top 3 most frequented places at GGU?

42

Office

Café

Classrooms

University Library

Law Library

Plaza

Lobbies

ASOB Offices

N/A

Computer lab

<3*

0% 19% 38% 56% 75%

36%

2%

2%

2%

2%

3%

3%

5%

4%

6%

37%

*less than 3 respondents for other choicesN = 196


MKTHINK



GGU Student Survey ResponsesIn what type of space do you work most effectively?

43

N = 196

Totally quiet in a private space (e.g., carrels)

Totally quiet in a community-oriented space (e.g., reading room, library)

Some ambient noise in a private space (e.g., cubicle, playing music in your private space)

Some ambient noise in a small group space (e.g., elevator lobbies, tables in hallways)

Buzzing noise and action in a community-oriented space (e.g., Café)

Other

0% 19% 38% 56% 75%

5%

4%

12%

19%

33%

27%


MKTHINK



GGU Faculty/Staff Survey ResponsesIn what type of space do you work most effectively?

44

N = 213

Totally quiet in a private space (e.g., office)

Totally quiet in a community-oriented space (e.g., conference room, library)

Some ambient noise in a private space (e.g., cubicle, playing music in your private space)

Some ambient noise in a small group space (e.g., elevator lobbies, tables in hallways)

Buzzing noise and action in a community-oriented space (e.g., Café)

Other

0% 19% 38% 56% 75%

5%

1%

2%

28%

8%

61%


Law Library

University Library

Student lounges

Lobbies

Classroom

Other

0% 7% 14% 21% 28% 35%

16%

7%

10%

12%

20%

2%

5%

1%

2%

6%

0%

19%

MKTHINK



GGU Student Survey ResponsesWhat is the most important space to you at GGU?

45

N = 213

Law

Ageno School of Business, School of Tax & Accounting,

Undergraduate

• computer lab, cafe, plaza


Office

University Library

N/A

Classrooms

Plaza

Student Lounges

Café

Law Library

Lobbies

Other

0% 15% 30% 45% 60% 75%

15%

2%

1%

5%

3%

3%

6%

6%

7%

30%

5%

2%

3%

1%

0%

1%

1%

1%

1%

11%

MKTHINK



GGU Faculty/Staff Survey ResponsesWhat is the most important space to you at GGU?

46

N = 196

• conference rooms, computer lab

Law


Undergraduate


MKTHINK



GGU Student Survey ResponsesWhat space on campus allows you to be the most productive while working?

47

N = 213

University Library

Law Library

Classroom

N/A

Student lounges

Lobbies

Other

0% 7% 14% 21% 28% 35%

4%

5%

5%

8%

10%

2%

33%

2%

2%

2%

2%

2%

22%

0%

Law


Undergraduate

• computer lab, cafe


Office

N/A

University Library

Conference Room

Law Library

Other

0% 15% 30% 45% 60% 75%

8%

1%

4%

7%

7%

49%

1%

3%

0%

0%

1%

21%

MKTHINK



GGU Faculty/Staff Survey ResponsesWhat space on campus allows you to be the most productive while working?

48

N = 196

• computer lab

Law


Undergraduate


None

Lounge

Natural light

Soundproofing

Conference rooms

Privacy

Other

0% 15% 30% 45% 60% 75%

25%

6%

6%

8%

6%

5%

21%

5%

1%

1%

1%

4%

6%

6%

MKTHINK



GGU Faculty/Staff Survey ResponsesWhat additions and/or changes to existing spaces on campus would allow

you to improve your productivity and overall effectiveness?

49

N = 196

• ventilation, outdoor space, storage, gym

LawAgeno School of Business,

School of Tax & Accounting, Undergraduate


MKTHINK



GGU Faculty/Staff Survey ResponsesHow frequently do you use a conference room?

50

Daily

Several times per week

One time per week

Monthly

Almost never

0% 10% 20% 30% 40%

17%

21%

18%

35%

9%

N = 196


Formally scheduled meetings

Impromptu meetings

Conference calls

Social events

Confidential meetings (e.g., interviews, reviews, students meetings)

Other

0% 23% 45% 68% 90%

13%

44%

30%

31%

55%

87%

MKTHINK



GGU Faculty/Staff Survey ResponsesFor what purposes do you use a conference room?

51

• Large work surface; production area for work projects

N = 196


1 – 2

3 – 5

6 – 9

10 – 15

15 or more

0% 10% 20% 30% 40%

4%

9%

36%

35%

15%

MKTHINK



GGU Faculty/Staff Survey ResponsesWhat is the total number of people you typically meet with in a conference

room?

52

N = 196


Connection withthe Outdoors

Almost every day

About once per week

About once per month

On the one day a year it’s warm in SF

Never

0% 15% 30% 45% 60% 75%

46%

24%

9%

13%

9%

MKTHINK



GGU Student Survey ResponsesOutdoor plaza

54

N = 213

Top 3 Outdoor Spaces

How often do you frequent the outdoor plaza patio?

Chase Building Plaza

536 Mission entrance

Yerba Buena Gardens

7% 24% 41% 58% 75%

9%

9%

14%


MKTHINK



GGU Faculty/Staff Survey ResponsesOutdoor plaza

55

N = 196

Almost every day

About once per week

About once per month

On the one day a year it’s warm in SF

Never

0% 15% 30% 45% 60% 75%

57%

22%

11%

6%

4%

Top 3 Outdoor Spaces

How often do you frequent the outdoor plaza patio?

555 Mission rooftop garden

Yerba Buena Gardens


9% 26% 42% 59% 75%

10%

14%

17%


Next Steps

MKTHINK



Qualitative AssessmentNext Steps

57

GGU Community Engagement• Week of 9/10: Vet GGU Fall Survey (Survey #2) questions with Steering Committee and

develop communication plan• Week of 9/17-9/21: Launch GGU Fall Surveys

• Faculty/Staff – office space & utilization, classroom pedagogy• Students – repeat select questions from GGU Summer Survey (Survey #1),

additional questions as indicated by integration with all objectives• 9/17: Launch communication plan to frame the context for the Master Planning project

to support GGU Fall Survey• Continued integration of surveys with all objectives• 9/29: Faculty retreat (?)

Focus Group Reframing: Topic-Driven Engagement• Conversations with pointed groups & individuals as deemed appropriate

• Conceptual Org. Models – August 10 with Deans• One-stop shop

MKTHINK



GGU Student Survey ResponsesWhat do you typically do when you are on campus?

58

Attend classes

Use various aspects of Student Services

Work with my study groups

Study

Meet with Faculty

Engage in extra curricular activities

Eat

0% 25% 50% 75% 100%

36%

14%

20%

73%

33%

23%

92%

N = 213


MKTHINK



GGU Student Survey ResponsesHow frequently do you study in the GGU Libraries?

59

N = 213


MKTHINK



GGU Student Survey ResponsesTop 3 Restaurants, Businesses, & Outdoor Spaces

60

No36%

Yes64%

Do you frequent any restaurants, businesses, or outdoor spaces within close proximity to GGU?

Portico Restaurant

Neetos

Chipotle

0% 3% 5% 8% 10%

7%

7%

10%

Walgreens

7 Eleven

Chase Bank

0% 10% 20% 30% 40%

6%

6%

32%


536 Mission entrance

Yerba Buena Gardens

0% 4% 8% 11% 15%

9%

9%

14%

Rest

aura

nts

Busi

ness

esO

utdo

or S

pace

s

N = 213


Chipotle

Starbucks

Peet's Coffee

0% 3% 7% 10% 13%

7%

10%

13%No

21%

Yes79%

MKTHINK



GGU Faculty/Staff Survey ResponsesTop 3 Restaurants, Businesses, & Outdoor Spaces

61

Do you frequent any restaurants, businesses, or outdoor spaces within close proximity to GGU?

Walgreens

Patrick & Co.

Alexander Book Co.

0% 10% 20% 30% 40%

4%

6%

32%

555 Mission rooftop garden

Yerba Buena Gardens


0% 5% 9% 14% 18%

10%

14%

17%

Rest

aura

nts

Busi

ness

esO

utdo

or S

pace

s

N = 196


MKTHINK



GGU Student Survey ResponsesWhat work space amenities are most important to you?

62

N = 213


MKTHINK



GGU Faculty/Staff Survey ResponsesWhat work space amenities are most important to you?

63

• Restrooms• Air circulation• Soundproofing• Security

Qualitative additions

N = 196


MKTHINK



GGU Student Survey ResponsesWhen you are on campus, where do you source your food?

64

The Café

Bring food from home

Student Lounge vending machines

Walk to a restaurant near campus

Other

0% 13% 25% 38% 50%

7%

40%

10%

28%

14%

N = 213


MKTHINK



GGU Faculty/Staff Survey ResponsesWhen you are on campus, where do you source your food?

65

The Café

Bring food from home

Student Lounge vending machines

Walk to a restaurant near campus

Other

0% 13% 25% 38% 50%

9%

45%

1%

38%

7%

N = 196


MKTHINK



GGU Faculty/Staff Survey ResponsesWhere do you typically eat while on campus?

66

At my desk

The Café

Local restaurant

Staff/Faculty lounge

Outside

Student lounge (6th floor)

Other

0% 18% 35% 53% 70%

10%

2%

6%

8%

11%

3%

60%

N = 196


7/23/12 obj. 6 strategy & survey 1 deep dive

Education