72nd Annual MeetingSeptember 27 - 29, 2017

Embassy Suites Albuquerque | 1000 Woodward Place NE Albuquerque, NM 87102 | (505) 245-7100

Charisse Coulombe on national updates & best

practices in quality leadership

Featuring:

Priya Bathijaon preserving

access to rural care

David DeLongon solving critical skill

shortages across generations

Tomás León on workforce diversity

Greetings from Albuquerque!Input from you, our members and colleagues, has shaped the New Mexico Hospital Association’s 72nd Annual Meeting. The result is a can’t-miss agenda of opportunities for interaction, timely content and best practice presentations on the key strategic issues of quality, workforce and rural care.

Wednesday, September 27, 2017• Clinical Documentation & Revenue – Terrance Govender, ClinIntell• National News Updates & Best Leadership Practices in Quality & Patient Safety – Charisse Coulombe, HRET, AHA• Supporting a Quality & Safety Culture – John Harris, CEO, Memorial Medical Center• Quality Awards• Preserving Access to Rural Care – Priya Bathija, Senior Director of Rural Health Policy, AHA

Thursday, September 28, 2017• New Mexico Rural Hospital Breakfast• NMONL Annual Meeting Breakfast• Multigenerational Workforce: Myths & Realities – David DeLong• Understanding the Nursing Workforce – Joseph Sanchez, School of Nursing, UNM• Understanding the Physician Workforce – Betty Chang, School of Medicine, UNM• Workforce Diversity – Tomás León, Senior Vice President, Equality Health LLC• Nurse Leadership: NM Board of Nursing Update – Demetrius Chapman, NM Board of Nursing• Human Resources: Update on Labor Laws

2017 will continue to bring surprises from all directions. The Annual Meeting is our opportunity to consider our collective progress and discuss our next steps. See you in September!

Jeff Dye, President & CEO

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www.regonline.com/nmha2017

Meeting At-A Glance NMHA 72nd Annual Meeting

Celebrating 72 Years!

Continuing Nursing education credit will be awarded for selected sessions.

The New Mexico Hospital Association Approved Provider Unit is an approved provider of continuing nursing education by NM Nurses

Association Accredited Approver Unit, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.There

is no commercial endorsement implied by NMHA, NMNA, or ANCC.

www.nmhanet.org | 3

www.regonline.com/nmha2017Early Bird (by September 1, 2017) Regular (after September 1, 2017)

Members $75 Non-Members $100 Members $100 Non-Members $125

Wednesday, September 27 7:00 am Registration

7:00 – 9:00 am NM Rural Hospital Network Breakfast & Board Meeting (NMRHN Members Only)

9:00 – 9:20 am Clinical Documentation & Revenue - Terrance Govender - ClinIntell

9:20 – 10:30 am Plenary: National News Update & Best Leadership Practices in Quality & Patient Safety Charisse Coulombe, Health Research Education Trust - American Hospital Association

10:30 – 10:45 am Sponsor Showcase Break

10:45 – 11:00 am Quality Awards

11:00 – 11:30 am Supporting a Culture Focused on Quality & Safety | Advancing a Quality TaskforceJohn Harris - Memorial Medical Center

11:30 – 3:15 pm

3:15 – 3:30 pm Sponsor Showcase Break

3:30 – 6:00 pm NMHA Assembly & Board of Directors Meeting (ALL voting member CEOs welcome)

6:00 – 6:30 pm Member Appreciation Reception

6:30 – 8:00 pm Member Appreciation Dinner

Thursday, September 287:00 am Registration

7:45 – 8:40 am NM Rural Hospitals Breakfast

Behavioral Health Task Force Breakfast

NMONL Breakfast & Annual Meeting

All Attendee Breakfast in Ballroom Join the Newcomers Table or Create

Table Topics

8:45 – 9:45 am Opening Plenary: Multigenerational Workforce: Myths & Realities - David DeLong

9:45 – 10:00 am Sponsor Showcase Break10:00 – 12:00 pm Continuing Plenary: Multigenerational Workforce: Myths & Realities

Betty Chang, Vice Chair, Residency Training Program - UNM Joseph Sanchez, Program Operations Director, College of Nursing - UNM

12:00 – 12:15 pm Sponsor Showcase Break12:15 – 1:45 pm Luncheon Keynote: Diversity & Inclusion: A Formula For Workforce Success

Tomás León, Senior Vice President, Marketing & Strategy - Equality Health LLC1:45 – 2:15 pm Sponsor Showcase Break

2:15 – 3:15 pm

3:15 – 4:30 pm

Finance: HSD Waiver Renewal Panel & Discussion

Nurse Leadership: NM Board of Nursing Update (Compact Licensure, NCLEX Update, Regulatory Update, Lacta-

tion Licensure, Safe Harbor) Demetrius Chapman, Executive Director,

NM Board of Nursing

Human Resources: Update on Labor

LawsFinance: New Mexico Tax Issue Roundtable

6:00 – 8:30 pm NMHA Auxiliary Awards/Recognition Dinner To register and for more information, contact Andrea Lohse at alohse@nmhsc.com

Meeting At-A Glance NMHA 72nd Annual Meeting

Friday, September 29 7:30 – 11:30 am ACHE Regents Breakfast & Program - Ed Lamb, Immediate Past Chairman - ACHE

To register and for more information, contact Stephen Stoddard at stephen.stoddard@nlgh.org

Preserving Access to Rural Care (PARC) (Box lunches provided)Priya Bathija, Sr. Director of Rural Health Policy - American Hospital Association

Kate Slatt, Sr. Policy Director - Hospital & Healthsystem Association of Pennsylvania

Quality & Regulatory Update

(Box lunches provided)

Session Information NMHA 72nd Annual Meeting

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WEDNESDAY, SEPTEMBER 27, 2017• Clinical Documentation & RevenueTerrance Govender, MD, is Vice President of Medical Affairs at ClinIntell, Inc., a CDI data analytics and physician training software firm. Dr. Govender has more than 15 years of healthcare management experience and clinical experience in the subspecialties of internal medicine and post-graduate training in surgery. He has practiced in the U.S., United Kingdom and South Africa. Areas of expertise include clinical documentation improvement and physician education, physician workflow analysis, hospital physician alignment and clinical operations effectiveness.

• Plenary: National News Update & Best Leadership Practices in Quality & Patient Safety Charisse Coulombe, MS, MBA, CPH, is Vice President, Clinical Quality at the AHA Health Educational Trust (HRET). She serves as the co-project lead for HIIN. She provides oversight of data collection and analysis, serves as key liaison for state partners, develops content, works with individual partner hospitals and oversees all other project operations. Ms. Coulombe co-led the original AHA/HRET HEN project, which included 1,500 hospitals across 32 states.

• Supporting a Culture Focused on Quality & Safety | Advancing a Quality TaskforceJohn Harris, MHA, CEO of Memorial Medical Center, brings more than 40 years of healthcare administration experience to MMC and the Las Cruces community. His leadership focus is on developing and executing business strategies, growing service lines and enhancing physician relationships. Previously, he worked with Tenet Healthcare Corp. as President of the Sierra Providence Health Network in El Paso and as group VP for five hospitals in California. Mr. Harris has served as hospital CEO in Texas, Arizona, Washington and Utah.

• Preserving Access to Rural Care (PARC) Priya Bathija, JD, is Sr. Director of Health Policy for the American Hospital Association. She is the point person for inpatient payment and rural hospital issues. She also serves as the AHA liaison to MedPAC. Prior to joining AHA, Ms. Bathija practiced health care law and served as Hospital Counsel for MedStar Georgetown University Hospital in Washington, DC and Associate General Counsel at ProMedica Health System in Toledo, Ohio. THURSDAY, SEPTEMBER 28, 2017• Opening Plenary - The Myths & Realities of a Multigenerational Workforce: A Framework for Action David DeLong, PhD, specializes in solving problems created by a changing workforce and helps health care organizations reduce the risks of professional and leadership skill shortages. He’s the author of The Executive Guide to High-Impact Talent Management (McGraw-Hill) and Lost Knowledge: Confronting the Threat of an Aging Workforce (Oxford University Press). His latest book is Graduate to a Great Job: Make Your College Degree Pay Off in Today’s Market. He is a Research Fellow at MIT’s AgeLab.

Betty Chang, MDCM, PhD, is triple-boarded in internal medicine, pulmonary and critical care medicine with a PhD in Clinical Study Design. She has been with the University of NM since 2002 and is a Full Professor in the Department of Internal Medicine. Dr. Chang served as the Associate Program Director for Internal Medicine, overseeing 11 fellowship programs as Program Director for the Internal Medicine residency program for four years and Associate Dean for Graduate Medical Education for five years.

Joseph Sanchez, PhD, is Program Operations Director at the College of Nursing, UNM and Executive Director for the New Mexico Center for Nursing Excellence. He has over 12 years of work experience in K-12 public education in New Mexico. Dr. Sánchez has been an entrepreneur and served six years as a United States Navy Officer. His personal work philosophy comes from John Quincy Adams, “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.”

• Luncheon Keynote - Diversity and Inclusion: A Formula For Workforce SuccessTomás León, MBA, is Sr. Vice President, Marketing & Strategy for Equality Health LLC. With two decades of experience in community mobilization, business development, health equity, policy advocacy, philanthropy and marketing communications, Mr. León brings an innovative, purpose-driven approach to advancing equity, diversity and inclusion in health care. In his recent role as the president and CEO of the Institute for Diversity in Health Management, an affiliate of the AHA, he launched the Equity of Care Campaign to eliminate healthcare disparities.

• CEOs & Finance: HSD Waiver Renewal Panel & NM Tax Issue Roundtable• Nurse Leadership: New Mexico Board of Nursing UpdateDemetrius Chapman, MPH, MSN, RN, is Executive Director for the NM Board of Nursing. He has also been a pediatric critical care nurse, public health nurse, and clinical nurse specialist. Before coming to the Board in 2013, he was Director of Nursing Services for the Dept. of Health. Mr. Chapman served as an officer for the U.S. Public Health Service Commission Corps, achieving the rank of Lt. Commander. He is a Robert Wood Johnson Nursing & Health Policy Fellow, and has been honored with the 2016 NM Center for Nursing Excellence, Nurse Executive Leadership award and in 2005 for the Navajo Area Nurse of the Year award.

• Human Resources: Update on Labor Laws