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    Communication in hospital

    Ackermann clino systems

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    Ackermann clino communication

    systems in hospitals

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    In keeping with the spirit of the Hippocra-

    tic Oath, the primary objective of a hospi-

    tal today is still to promote the well-being

    of its patients. This responsibility requi-

    res every clinic to safeguard and impro-

    ve its quality, regardless of, or precisely

    because of, increasing cost pressure

    and ever higher demands. In particular

    in the area of communication technology

    it is necessary to provide access to new

    media such as the Internet or Intranet at

    the patients bedside. Patients, nursing

    its good to have

    someone to rely on.

    services and medical services will be

    dependent on the availability of these

    new services in the near future.

    Through new technologies in telecom-

    munications, systems grow into complex

    communication networks. Thus commu-

    nication in the various departments of a

    hospital becomes increasingly extensi-

    ve and has a major influence on the over-

    all quality and economic efficiency of the

    institution.

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    the patient is not possible or desirable.

    The clino phon system with its two-way

    intercom feature, greatly reduces the

    load on the staff. The nurses cannot only

    ask the patient for the reason of the call

    and estimate the urgency, but also direc-

    tly contact other members of staff. A

    prompt response to the call also reassu-

    res the patient.

    With clino com, Ackermann offers world-

    wide an unique, integrated multimedia

    communication system that, in addition

    to the services telephony and TV, provi-

    des the patient with Internet access at

    the patients bedside. It also offers the

    Nursing, medical and technical staff, as

    well as administration and service em-

    ployees, are increasingly being integra-

    ted into a complex process based on the

    division of labour. The necessary quality

    can only be ensured by an extensive

    exchange of information between the

    parties involved. Communication sy-

    stems from Ackermann offer the ideal so-

    lution.

    The clino opt and clino phon call systems

    establish direct contact between the pa-

    tients and the nursing staff. clino opt, the

    call system with visual and acoustic sig-

    nalling, is used where voice contact with

    hospital or clinic the possibility of inte-

    grating these new services into the effi-

    cient accounting system. In addition, the

    connection to the clinics own Intranet

    oppens up new possibilities.

    These call systems are supplemented

    by the coupling with wireless paging or

    DECT- Systems.This provides a decisive

    advantage in that it enables contact to

    be established with a specific person - a

    registered nurse, the senior 0physician,

    or the technical service department. Par-

    ticularly in large institutions which may

    consist of several buildings, it is impera-

    tive that people be reachable throughout

    the entire complex.

    With the wireless DECT system the staff

    are also equipped with mobile telepho-

    nes.

    Systems that connect.

    People in dialogue.

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    Administration

    Technical service

    department

    Patients

    Laboratory

    System responsibility

    is centralised:Holistic communication

    solutions for hospitals.

    Medical service

    Nursing service

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    clino opt:

    Always well informed.

    The nurse call system clino opt provides

    the staff with prompt and clear informati-

    on as to which resident called from

    where, or whether additional assistance

    is required from other members of staff.

    Alphanumerical displays in the resi-

    dents rooms, in the corridor and, of

    course in the duty room, provide instant

    information on the location and identity

    of the person who has called for assi-

    stance. There is an ideal call unit for every

    resident, whatever state of health.

    From the simple push button all the way

    to the handset with integrated radio and

    TV-control - every device has been spe-

    cially designed to meet the needs of the

    elderly.

    Naturally, when designing the systems,

    emphasis was placed on ensuring that

    installation of the call system does not

    effect the homely character of an institu-

    tion. This, however, in no way impairs the

    safety aspect of these systems.

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    clino phon:

    Instant contact.

    The convenient clino phon call system

    enables the nursing staff to talk to resi-

    dents directly. In addition, the option of

    consulting with other members of staff,

    e.g. to request a second nurse, is an ef-

    fective way to facilite daily nursing care.

    The call system can be linked to

    existing computer systems, thus making

    it possible to keep very effective records

    and to supplement calls with essential

    information for the nursing staff.

    A graphic display of the different zones

    gives the nursing staff a quick and infor-

    mative overview. Calls, staff availability

    and, for example, the occupancy of the

    apartments, room, etc can be seen at a

    glance.

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    clino com 21:

    Multimedia in the patient room.

    The clino com 21 as the overall concept

    for communication in hospitals and cli-

    nics, eanables to bring together different

    transmission and communication media

    in one system. This includes, on the one

    hand, nurse call, telephony, intranet and

    internet access, radio, television and

    entertainment and, on the other hand,

    accounting for the available chargeable

    sevices. With this system the whole

    range of hardware, from conception to

    use, is covered, whereby, for example,

    modern transmission technologies and

    software solutions with a guaranteed fu-

    ture offer every institution security as far

    as investment and useful life are concer-

    ned.

    Thanks to the most modern equipment

    and the low installation and maintenan-

    ce costs, clino com 21 ranks as one of

    the most flexible and economic commu-

    nication systems for hospitals and cli-

    nics. The operating devices are charac-

    terised by the easy-to-operate touch-

    screen technology.

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    In addition, it is possible to adapt the

    functions to new requirements at any

    time thanks to loadable software.

    clino com 21 already meets the basic

    requirements for the future: customer

    ties, patient amenities, electronic patient

    files, user-group controlled accounting

    and multimedia at the patients bedside

    are no longer just a vision. Open interfa-

    ces facilitate the connection to modern

    PABX-systems and existing computer in-

    frastructures, which makes clino com 21

    particularly suitable for partially renova-

    ted buildings. Thus, a bit-by-bit integrati-

    on of the new system concept can also

    be realised within the framework of a gra-

    dual modernisation.

    Telephony

    Radio - TV

    Entertainment

    Accounting

    Networking

    Internet

    Nurse call

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    clino call:

    Reachable everywhere.

    The various paging receivers can be

    optimally adapted to internal organisa-

    tional structures and nursing methods -

    e.g. to the application of integral nursing

    concepts where each resident calls

    his/her assigned carer.

    Alphanumerical displays on the recei-

    vers are just as normal today as the inte-

    gration of information transmission on

    mobile telephones according to DECT

    standards.

    The reachability of the entire staff is of

    decisive importance, particularly in to-

    days increasingly extensive care facilities.

    A wireless paging system offers the ideal

    addition to our clino opt and clino phon

    call systems to meet this, and many

    other requirements. In addition, it is a

    great advantage to be able to contact

    the manager or the technical depart-

    ment of the institution at any time.

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    Our comprehensive clino serv service

    package offers more than just technical

    customer service.

    Comprehensive clino serv user training

    seminars ensure optimum utilisation and

    are the first step towards convenient and

    simple communication in retirement

    homes.

    A hotline service for technical support is

    available round the clock, thus offering

    you the reliability expected of todays

    complex communication systems.

    Modern remote maintenance systems

    make rapid diagnosis possible, even at

    great distances.

    The control centre in our Head Office co-

    ordinates the dispatch of service techni-

    cians and quickly arranges contacts

    with competent local representatives.

    By maintaining a continuous dialogue

    with our customers, we are able to iden-

    tify valuable impulses for new and ad-

    vanced developments in our communi-

    cation systems for geriatric care, so that

    we can continue to offer you systems in

    the future which fully satisfy your de-

    mands.

    Communication with our customers.

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    Part-No.

    797925.G

    008/2007Technicalinformationissubjecttochangewithoutnotice

    2

    007HoneywellInternationalInc.

    Novar GmbH a Honeywell Company

    Dieselstrae 2, D-41469 NeussTelefon: +49 (0) 21 37 / 17-0 Administration

    Telefon: +49 (0) 21 37 / 17-600 Customer Service Center

    Telefax: +49 (0) 21 37 / 17-286

    Novar Austria GmbHFernkorngasse 10, A-1100 Wien

    Telefon: +43 (0) 1 / 600-60-30

    Telefax: +43 (0)1 /600-60-30-900

    Internet:www.ackermann-clino.com

    www.novar.at

    E-mail:[email protected]

    [email protected]