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    The Design and Implementationof Treasury Systems

    Ali Hashim

    Europe and Central Asia Region

    World BankMay 3,2005

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    Part I : Basic Concepts

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    IFMIS: Integrated Financial ManagementInformation Systems

    Not a very specific term

    May mean different things to differentpeople.

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    What are the main systems forGovernment Fiscal Management ?

    Macro economic forecastingBudget preparationBudget execution, accounting and fiscal

    reportingCash managementDebt management

    Revenue administration (Customs and Tax)Civil service managementAuditing

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    TREASURY SYSTEM

    Functional

    ProcessCentral

    BankDebt

    ManagementBudget

    ManagementCash

    Management

    Govt.

    SpendingAgencies

    Revenue Collection

    Agencies

    Paying/

    ReceivingBanksTaxes Customs

    BUDGET PREPARATION

    BUDGET MANAGEMENT

    & FISCAL REPORTING

    Ac.Receiv. Ac. Payable

    Treasury General Ledger

    AGENCY

    BUDGETEXECUTION

    DEBT MANAGEMENT

    POSITIONMANAGEMENT

    PAYROLL &PENSIONS

    PERSONNELMANAGEMENT

    TAXATION

    AGENCY

    BUDGETPREPARATION

    CUSTOMS

    Domestic Foreign

    Invest ment Current

    CASH

    MANAGEMENT

    AUDITINGSample Transactions from Government Systems to Auditing

    Budget

    Guidelines

    Cash Forecasts; Allocations

    C

    O

    MM

    ER

    C

    IA

    L

    B

    AN

    KS

    MacroEconomic

    Forecasting

    BudgetPreparation

    BudgetManagementAccounting

    &Fiscal Reporting

    CashManagement

    DebtManagement

    Revenue

    Administration

    Civil Service

    Management

    Auditing

    Estimate

    ofBorrowing

    andPublicDebt

    Interest

    Macro Economic Framework

    Budget Proposals;

    old & new programs

    Audit

    Organ.

    Revenue Estimates

    Approved Agency Budget

    CENTRAL

    BANK(TSA)

    Payment Instructions

    to Central Bank

    Report on Payments& Receipts to TSA

    Reports

    onRevenue

    Receipts

    Information Systems Architecture for Government Fiscal Management

    CentralOffice

    RegionalUnits

    EconomicPolicy

    Treasury

    Ministry of Finance

    Government

    Banking Arrangements

    Feedback

    fromAudit

    Vendors

    TaxPayers

    Previousyears data

    MACRO ECONOMIC FORECASTING

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    The World Bank has financed a number ofTreasury Systems Projects world wide.

    In some countries these projects haveinvolved building on and repairing existingfinancial management arrangements and

    systems

    In transition economies, they have required

    setting up institutional structuresand accompanying systems, ab-initio, asthese countries move from centrally plannedto market economies

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    It has been easier to implement Treasurysystems, ab-initio, at green field sites such as

    countries of the Former Soviet Union

    In other countries, e.g. Turkey, Pakistan,

    where the reform required that old systems berepaired and modernized, greater difficultieshave been experienced due to resistance to

    changes in the organizational and legalframework, functional processes andprocedures.

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    Why Treasury Systems ?

    Ensure that expenditures are in accordance withbudget appropriations, commitments and cash

    allocations, thereby enabling better control overexpenditures, fiscal deficits, and arrears

    Enable better cash management and reduction of

    idle balances by bringing all government accountsunder the control of Treasury and consolidation in aTreasury Single Account (TSA)

    Provide more accurate and timely information fordecision making and accountability by integratingtransaction processing, enforcement of controls,

    accounting and comprehensive reporting.

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    Why Automated Treasury Systems ?

    Effective economic management requires the

    availability of timely and accurate dataon all government expenditures andrevenues and balances in government accounts.

    Without some degree automation this data maysimply not be available with the requireddegree of timeliness and accuracy since thisrequires compilation and consolidation of transaction

    data from across a country wide network of offices

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    Why Automated Treasury Systems ?

    In addition automated systems enable:

    Integration of transaction classification andposting with transaction processing thereby

    increasing data integrity

    Automation of many controls and

    procedures

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    What do Treasury Systems do?

    Record initial budgets, revisions, spending unitexpenditure plansDistribute budget appropriations, spending limitsand warrant allocations

    Record commitmentsRecord receipt of goods and servicesAuthorize payments after checking for controlsGive payment instructions to Bank

    Record revenues and other receiptsEnable posting of all transactions, enforcement ofcontrols, accounting and comprehensive reporting

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    What legal and inst it ut ional reformsare needed prior t o work on systems

    design? Budget management law that provides a framework

    for management of public funds

    GFS compliant Budget classification system/Chart ofAccounts

    Banking arrangements for consolidation of funds in aTreasury Single Account at the Central Bank

    Re- engineered functional processes and institutionalarrangements for TSA based for payment and receiptsprocessing

    Cash management unit within treasury

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    What needs t o be done so that various syst ems

    modules can w ork t oget her as an int egratedsystem?

    The systems modules should:

    Be able to exchange information without difficulty

    Be organized alongfunctional and not organizational lines

    Share commonly used data

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    How to achieve systems integration?

    Develop an information systems architecture

    that provides an over view of the GFMsystems network in terms of its:

    Components- scope, scale and type

    Connections- information flows Agencies responsible

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    Development of an information systems architecture

    requires an analysis of:

    Functional processes Responsibilities of agencies Information flows in processes

    and between organizations

    Nature, volume and frequency of flows Data characteristics

    T S t C F ti l P d I f ti Fl

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    Commitment and verificationtransactions

    Payment orders

    Accounting reports

    Regional Systems

    Budget Appropriations

    Central System Government BankingArrangements

    Consolidated FiscalReports

    TREASU

    RY

    LEDGER

    SYST

    EM

    TLS

    Ministry ofFinance

    Budget appropriations

    Treasury System: Core Functional Processes and Information FlowsCase1: Treasury is directly responsible for making payments;

    Central Bank responsible for banking operations

    LineMinistries

    &

    CentralSpending

    Units

    RegionalSpending

    Units

    CentralBank(TSA)

    RegionalCentralBank

    Branches

    BankBranches

    CentralTreasury

    andTreasuryOffices at

    Center

    RegionalTreasury

    Units

    Cash forecasts

    Commitment Limits

    Fund allocations

    Commitment and verificationtransactions

    Payment orders

    Accounting reports

    Payment transactions against TSA

    Daily file of payments and receipts

    Credit to suppliers Acs

    Summary of receipts

    Payment transactions against TSACredit to suppliers Acs

    Receipts deposit to TSADaily file of payments and receipts

    Commercial

    Banks

    TaxPayers Suppliers

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    TREASURY

    LEDGER

    SY

    STEM

    Treasury System: Core Functional Processes and Information Flows

    Tax and Customs Receipts and Refunds

    TaxAdministration

    CentralBank(TSA)

    Treasury

    Offices

    RefundCredit

    toImporters Acs

    Tax Refund paymentorder drawn on TSA

    Tax ReceiptsDeposited

    in TSA

    and Tax PayerDocuments

    toCentral Bank

    Daily file of

    Tax Paymentsand Documents

    to Treasury

    Commercial

    Banks

    TaxPayers

    Importers

    CustomsAdministration

    Customs Duties

    Electronic fileand documents

    toTax

    Administration

    Request for Tax Refund

    RefundPayment

    Order

    Refund

    Deposit toTax payerAccount

    Customs DutiesDeposited

    in TSA

    Duties Refund payment

    order drawn on TSA

    File ofCustom Duty Payments

    Duty Paymentadvice

    to Customs

    DutyRefund

    PaymentOrder

    Duty Refund Request

    CustomsWarehouse

    Imported GoodsConfirmation of Receipt of Custom Duty

    Confirmation ofExport for VAT Refunds

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    MOF

    Spending

    Ministries

    and SUs

    Treasury(Central &

    Regional

    Offices)

    Treasury

    Ledger

    System

    TSA held

    at Central

    Bank

    Commercial

    Banks

    MOF

    SpendingMinistries

    and SUs

    Ministry

    LevelLedger

    Systems

    Treasury

    Central

    Office

    Central

    TreasuryLedgerSystem

    TSA heldat Central

    Bank

    CommercialBanks

    Budget appropriationsBudget appropriations

    Budget appropriations

    Budget appropriations

    Fiscal Reports

    Fiscal reports

    Payment requests from Ministries and SUs to Treasury; Financial

    reports from Treasury

    Expenditure transactions from Treasury to TSA Bank;Reports to Treasury on payments and receipts

    Payments to Suppliers Accounts; Government Receipts

    Expenditure transactions from Ministries to TSA Bank; Reports to Ministries on payments and receipts

    Payments to Suppliers Accounts; Government ReceiptsReports to Treasury on Paymentsand Receipts

    Reports from ministry systems

    Alternative Arrangements for Payment Processing

    Case 1: Treasury is Responsible for Payment Processing;

    Central Bank responsible for banking operations

    Case 2: Ministries and SUs are directly responsible for Payment

    Processing; Central Bank responsible for banking operations

    Alt ti B ki A t

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    MOF

    Spending

    Ministries

    and SUs

    Treasury

    (Central &

    Regional

    Offices)

    Treasury

    Ledger

    System

    Fiscal

    Agent

    Commercial

    Banks

    MOF

    Spending

    Ministries

    and SUs

    MinistryLevel

    Ledger

    Systems

    TreasuryCentral

    Office

    Central

    TreasuryLedger

    System

    Fiscal

    Agent

    Commercial

    Banks

    Budget appropriationsBudget appropriations

    Budget appropriations

    Budget appropriations

    Fiscal Reports from System

    Fiscal reports from system

    Payment requests from Ministries and SUs to Treasury and Financial

    reports from TreasuryExpenditure transactions from Treasury to TSA Bank;

    Reports to Treasury on payments and receipts

    Payments to Suppliers Accounts; Government Receipts

    Expenditure transactions from Ministries to TSA Bank; Reports to Ministries on payments and receipts

    Payments to SuppliersAccounts; Government

    ReceiptsReports to Treasury on Payments

    and ReceiptsReports from ministry systems

    Alternative Banking Arrangements

    (Banking Operations carried out by a Commercial Bank acting as a Fiscal Agent of the

    Central Bank)

    Case 2: Ministries and SUs are

    directly responsible for

    Payment Processing

    Case 1: Treasury responsible

    for payment processing;

    CentralBank

    (TSA)

    CentralBank

    (TSA)

    I t t C t El t f T P j t

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    Investment Cost Elements for a Treasury Project(Base Costs + Taxes and Duties+ Contingencies)

    Policy and Design Consultancies

    Legal Framework (Budget Law, CoA, Budget Classification Strc.)Functional Requirements (Information flows, documents, proceduresTechnical Design and Architecture (S/W, H/W, Comm Specs)Project Management

    Equipment and SoftwareServers/Work stations ( incl. systems software and office software)Printers and office equipmentLAN Networking/WAN Networking/Information SecurityMisc- Site Preparation & InstallationApplication Software (Licenses, Parametrization, etc.)

    DBMS and Application Development tools

    TrainingEnd User TrainingTechnical Training for IT staff in the use of Specific Tools used

    Financial Management Training for Managers

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    Recurrent Cost Items

    Hardware Maintenance / ReplacementApplication Software and DBMS/ Tools

    License fees ( 15% of installed software)

    Telecommunications Costs

    Stationary, Utilities, Office Premises

    Staff Costs

    On Going Training

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    Act ivit ies and tasks involved in t he

    implementat ion of a Treasury syst em

    Develop Legal and Institutionalframework

    Develop functional design, manualsand proceduresDevelop technology design andarchitecture

    Procure Application SoftwareParameterize/Customize S/WTest Application S/W for functionality

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    Act ivit ies and tasks - cont inued

    Implement system at Pilot sites

    Procure and Install hardware at pilot sitesInstitute change managementprocedures

    Train end user and technical staffImplement systems

    Replicate systems across all sites

    I di ti I l t ti S h d l

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    Legal and Institutional Framework

    Functional Design, Budget Classification, CoA, Procedures and Manuals

    Technical Design

    Systems Procurement

    Gap Analysis, S/W Parameterization

    /Customization/, Testing

    Pilot Systems Implementation

    Systems Replication

    Change Management & End User Training

    12-18 months 12-18 months 24-36 months

    Indicative Implementation Schedule

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    Part II: Implementation Experience

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    Some Treasury Systems Proj ect s-

    Financed by t he Wor ld Bank

    Kazakhstan Treasury Modernization Project

    Ukraine Treasury Systems ProjectRussia Treasury Development Project

    Hungary Public Finance Management Project

    Turkey Public Finance Management Project

    Pakistan Improvement in Financial Reportingand Accounting-PIFRA-project

    Indonesia- GFMRAP

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    Institution Building / TechnicalAssistance Projects with Treasury

    Components

    Azerbaijan- IBTA II

    Turkmenistan

    AlbaniaArmenia

    Uzbekistan-under preparationSlovakia

    Moldova under preparation

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    Kazakhstan Treasury Modernization Project

    Project approved: July 1966

    Loan amount: $15.8 millionGovernment Financing: $5-10 million

    Project Status: Treasury Organization / Legal Framework in

    place Treasury Offices in Oblasts and Rayons Payments and Receipts Centralized

    through Treasury Interim Computer System was first Installed ORACLE- FINANCIALS based full function

    system installed and working

    Ukraine Treasury Systems Project

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    Ukraine Treasury Systems Project

    Approved: March 1988

    World Bank Loan: US $16.4 millionGovernment financing: $10-15 million

    Status:

    Treasury organization / Legal frameworkin place; business processes re- engineered

    Payments and receipts centralized throughTreasury for both central and local

    governmentAutomated Treasury system installed and

    working at HQ, 27 oblasts, and about 650rayons

    Russia Treasury Development Project

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    Russia Treasury Development Project

    Project approved: June 2002

    World Bank Loan: $231 million ( Ist tranche)Estimated Cost: $400 millionStatus:

    Treasury Organization, Legal framework in place,

    business processes re-engineeredPayments and receipts processed through TreasuryTreasury Single Account established at CentralBank of Russia

    Assorted Interim systems in useNew systems to be implemented under this project

    Hungary PFMP Treasury Component

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    Hungary PFMP Treasury Component

    Project Approved: 1998

    Loan Amount: $7.5 millionGovernment Financing: $5-10 millionStatus:

    Treasury Organization, Legal framework

    in place, business processes re-engineeredPayments and receipts processed through

    TreasuryTreasury Single Account established at

    Central Bank of HungaryCustom developed treasury system installed

    and in useCovers Central Government transactions

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    Critical success factors

    Government commitment andmanagement support

    Good project management Interagency cooperation Orientation and training Technical skills Management of change

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    Commitment and Support of the MOF -1

    A Government wide payment andaccounting system, has implications formultiple agencies and possibly for multiple

    levels of government. Implementation ofsuch systems therefore requires the fulland active support of the MOF.

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    Commitment and Support of the MOF -2

    I t is difficult to get senior policy makers in theMOF actively involved if reform measures areframed in terms of resolution of an accounting

    problem, e.g. non-conformity w ithinternational accounting standards, use of anarchaic chart of accounts, lack of timelyreporting etc.

    Such a strategy w il l focus primarily on the

    reform of the organization and processesrelated to the accounting function.

    Commitment and Support of the MOF 3

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    Commitment and Support of the MOF -3

    Such projects should be framed as initiatives designedfor reform of the expenditure management systemsrather than merely accounting systems reform.

    This raises the importance of the problem to a levelwhere senior level policy makers in the country and

    their counterparts in donor organizations can relate toit.

    Linkages can then be established between the

    Treasury development program and requirementsunder policy based lending from both the Bank andIMF. The MOF then starts taking an active interest inensuring that project milestones are met.

    Project Management and Interagency

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    Project Management and InteragencyCoordination

    The project needs to be headed by acompetent public sector manager from the

    functional side who enjoys the respect of his

    colleagues and superiors in the Governmentservice system and should have adequatefinancial and administrative authority.

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    Core group of professionals need to be set up from

    the core functions, who are trained and can act as

    change agents as the system is rolled out.

    Representatives of participating agencies need to be

    represented on the team to manage the interface withtheir agencies.

    Project secretariat should have specialist staff with

    experience in the installation of large scale ITsystems and IT procurement

    Orientation and Training 1

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    Orientation and Training -1

    A large number of stake holders in various

    agencies need to become familiar with projectscope, advantages (what it will do for them)and timeline.

    A very large number of staff need to be trainedin the actual use of the system.

    This number and the training task couldappear overwhelming if a training plan is notprepared in a structured manner.

    Orientation and Training 2

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    Orientation and Training 2

    Training effort needs to be coordinated closely

    with implementation plans and focused to specificrequirements of a given site implementation

    Training should be imparted just before

    implementation

    Most staff need to know only specific features of the

    system

    Help Desk; Hand holding clinics.

    Technical Skills and Capacity:

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    Technical Skills and Capacity:

    Lack of career prospects for technical IT staff

    within Government has been a major area ofconcern for sustainability of such projects

    This could be remedied within the context ofan overall civil service reform effort - this ishowever, a long term measureOther solutions:

    Hire specialist IT staff on contract atprivate sector salariesOutsource the technical operations and

    maintenance of the system

    Management of Change

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    Management of Change

    Need to overcome opposition from vested

    interests who perceive the new systemsas a threat

    advantages of new system need to be recognizedby MOF management and opposition resisted

    perception of the system being a threat has to beremoved

    Lack of incentives for change in a civil service

    Setting

    Bureaucracies are normally risk averseGive examples where this has been done

    successfully

    Show case results internationally

    Extending the central system to sub-national

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    Extending the central system to sub-nationallevels

    This has posed problems in many countries. Sub-national levels of Government normally like to be ableto control payments without reference to afunctionary of the center.

    The solution to this problem has to be found in thecontext of the local political economy and therelationships between the central and sub-nationalgovernments.

    If the central government is the sponsor of the

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    If the central government is the sponsor of theproject then the scope should be restricted to centralgovernment payments and receipts.

    If the central government wants to extend its controlto provincial level payments then it should have somefinancial leverage and control over provincial

    finances; e.g. it should be funding a major portion ofthe LG budget.

    Two types of solutions

    Use of same system across multiple levelsof governmentUse of common standards, CoA anddata exchange protocols

    Russia: The Provincial treasuries are

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    Russia: The Provincial treasuries arerequired to use the central system if it is adeficit province. Surplus provinces can

    develop their own treasury systems basedon agreed standards and provide data atspecified time periods to the Federal

    Government.

    Ukraine and Kazakhstan: Central and Local

    Governments use the central treasury system.Moneys are banked in the Central Bank.

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    Pakistan: Central and Provincial governments

    are required to use the same system. Moneys

    banked at the Central bank/ National bank inSeparate accounts.

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    Use of the Central System and CentralGovernment Treasury offices for payment

    processing can alleviate capacity constraintsat local Government level.

    However, care should be taken to ensurethat this system use is provided as a servicerather than an attempt to control localgovernment budget execution by the center.

    Local government moneys should not be co-mingledwith central government.

    Realistic time frames for reform program

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    Realistic time frames for reform program

    The functional reforms have taken several years to

    be implemented. Sustaining management supportover long periods has been a problem. Linkage toIMF program and/ or SAL operations has often beenused to reinforce commitment

    Some times interim technical solutions have beenimplemented to support these reforms followed byfull function systems. This has proved useful.

    The whole process has can easily take 8-10 years

    Procurement delays using Bank procedures

    ECA- Technical Infrastructure and Capacity

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    ECA Technical Infrastructure and Capacity

    Technical capacity has not been a major constraint

    in ECA

    Relatively good quality telecommunications

    Expertise in the technical areas is relatively easilyavailable from the local private sector.

    However, there is a dearth of expertise in the

    functional areas.

    Pay and remuneration in Government is a key

    constraint.

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    Some closing words

    Institutional and political economy issuesare more difficult to resolve and take moretime for resolution than technical issues

    Reform of underlying fiscal management

    processes should be the basis for systemsdesign

    MOF/ Loads Budget

    Treasury SystemModules

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    Treasury makes apportionments

    for line ministries and lineministries make allotments for

    subordinate spending units

    MOF/ Loads BudgetAppropriations

    ( Initial, revised andsuppplementary)

    LineMinistries

    MOF/Treasury

    Budgetappropriations

    Treasury makes Warrantallocations to ministries and

    ministries make sub warrantallocations for subordinate units

    Warrant allocations

    Spending Units registercommitments/ enter purchase

    order and contracts data after

    checking for budget availability

    System passes commitments datato Accounts payable module and

    Treasury authorizes paymentsfrom TSA after checking funds

    availability/ prior commitment

    CentralBank

    TSA

    Paymentorders

    Vendors/Govt.

    CreditorsBanks

    TaxPayers

    Bank

    Payments

    Receipts

    System records receipts

    information provided by the Banks

    Apportionments

    SpendingUnits

    Line Ministries enter consolidatedcash requirements for year for all

    subordinate spending units.

    Debt Management Department

    enters debt commitments, debtservicing expenditure and loan/ aid

    receipt transactions

    Debt

    ManagementDepartment

    Develop revenue and expenditureforecasts/ monitor cash balances/

    determine warrant amounts/

    borrowing requirements

    FiscalReports

    to MOF

    Fiscalreports

    Management of

    Budget Authority

    Commitment

    Management

    Payments

    Management

    Receipts

    Management

    Cash

    Management

    Debt

    Management

    Cashforecasts

    RevenueCollection

    Agencies

    Revenue forecasts

    Borrowing requirements

    Donors/

    Aid

    Givingagencies

    Loan/ AidReceipts to

    TSA