8 cloud software as a service examples

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SaaS is a model where an application is hosted on a remote data center and provided as a service to customers across the internet.

Salesforce is a common and popular example of a CRM SaaS application.


In this model the provider takes care of all software development, maintenance and upgrades.

• The provider also provides support and maintains the data center. • The SaaS category of cloud computing and Salesforce was instrumental in taking SaaS maintstream. • Customers use the software application using a browser.


SaaS is becoming a accepted delivery model for many application, including accounting, collaboration, (CRM), field services, ERP, HRM, etc.

The success and mainstream adoption of SaaS based applications like Salesforce, Basecamp, QuickBook, etc clearly depict that the “Software as a Service” model is hear to stay and growing. With advances in cloud technology more and more systems are moving towards the cloud.


The following factors have been a catalyst for the mainstream adoption of SaaS based applications• “Pay-per-use” model eliminates the need for IT support costs. The SaaS provider manages both the hardware and software.• The time it takes from sign-up to use is dramatically lower than traditional applications. So a user could signup and start uding Salesforce in 10-30 minutes. This has really helped the SaaS category of cloud computing become very popular. Customers use the software application using a browser.• The absence of lengthy and long-term contracts has helped users take risks, try our cloud based software and eventually adopt.• Smartphone’s have become powerful and everyone has them. Users love the fact that they can do their work from anywhere/anytime.

We have picked a few common and widely used Cloud SaaS applications to help you learn and understand SaaS characteristics.

Most of us have used GoToMeeting for conference calls. GoToMeeting is a cloud based “meeting and collaboration” SaaS service by Citrix. Users can quickly sign up, start using and pay on demand.


Concur Technologies, Inc. is a global provider of on-demand Employee Spend Management solutions. The Company’s software solutions enable organizations to control costs by automating the processes used to manage employee spending. Its solutions unite online travel procurement with automated expense reporting and optimize the process of collecting, submitting, tracking and paying supplier invoices and check requests.


Taleo’s Talent Management Cloud helps organizations attract, develop, motivate and retain human capital to improve performance and drive growth.


Salesforce is a leader is SaaS computing – and is best known for its on-demand Customer Relationship Management (CRM) solutions.


Is a leading provider of cloud-based customer service applications. RightNow’s Customer Service Cloud helps organizations deliver exceptional customer experiences across call centers, the web and social networks.


Is a leader in Cloud-Based Marketing and Automation solutions.


NetSuite is the world’s leading provider of cloud-based business management software. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP/financials, CRM, ecommerce, inventory and more.


Workday is a leading SaaS provider of human capital management applications, which includes things like payroll and employee expenses management, time tracking and procurement.



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8 cloud software as a service examples

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