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    Literature Review

    By Tanmay Mandal, Sec D, Roll 237

    1. THE BACKGROUND:

    Insurance, in law and economics, is a form of risk

    management primarily used to hedge against the risk of

    a contingent, uncertain loss. Insurance is defined as

    the equitable transfer of the risk of a loss, from one

    entity to another, in exchange for payment. An insurer

    is the company selling insurance

    an insured or policyholder is the person or entity

    buying the insurance policy. The insurance rate is a

    factor used to determine the amount to be charged for a

    certain amount of insurance coverage, called

    the premium.

    In some sense we can say that insurance appears

    simultaneously with the appearance of human society.

    We can see insurance in the form of people helping each

    other. For example, if a house burns down, the members

    of the community help build a new one. Should the same

    thing happen to one's neighbor, the other neighbors

    must help. Otherwise, neighbors will not receive helpin the future. This type of insurance has survived to

    the present day in some countries where modern money

    economy with its financial instruments is not

    widespread.

    Achaemenian monarchs of Ancient Persia were the first

    to insure their people and made it official by

    registering the insuring process in governmental notary

    offices. When a gift was worth more than 10,000 Derrik(Achaemenian gold coin) the issue was registered in a

    special office. The purpose of registering was that

    whenever the person who presented the gift registered

    by the court was in trouble, the monarch and the court

    would help him. The Greeks and Romans introduced the

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    origins of health and life insurance c. 600 AD when

    they organized guilds called "benevolent societies"

    which cared for the families and paid funeral expenses

    of members upon death.

    Separate insurance contracts (i.e., insurance policies

    not bundled with loans or other kinds of contracts)

    were invented in Genoa in the 14th century, as were

    insurance pools backed by pledges of landed estates.

    These new insurance contracts allowed insurance to be

    separated from investment, a separation of roles that

    first proved useful in marine insurance. Insurance

    became far more sophisticated in post-

    Renaissance Europe, and specialized varieties

    developed.

    Some forms of insurance had developed in London by the

    early decades of the seventeenth century. Insurance as

    we know it today can be traced to the Great Fire of

    London, which in 1666 devoured more than 13,000 houses.

    The devastating effects of the fire converted the

    development of insurance "from a matter of convenience

    into one of urgency, a change of opinion reflected in

    Sir Christopher Wren's inclusion of a site for 'the

    Insurance Office' in his new plan for London in 1667."

    A number of attempted fire insurance schemes came to

    nothing, but in 1681 Nicholas Barbon, and eleven

    associates, established England's first fire insurance

    company, the 'Insurance Office for Houses', at the back

    of the Royal Exchange. Initially, 5,000 homes were

    insured by Barbon's Insurance Office.

    The first insurance company in the United

    States underwrote fire insurance and was formed in

    Charles Town (modern-day Charleston), South Carolina,

    in 1732. Benjamin Franklin helped to popularize and

    make standard the practice of insurance, particularly

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    against fire in the form of perpetual insurance. In

    1752, he founded the Philadelphia Contribution ship for

    the Insurance of Houses from Loss by Fire. Franklin's

    company was the first to make contributions toward fire

    prevention. Not only did his company warn against

    certain fire hazards, it refused to insure certain

    buildings where the risk of fire was too great, such as

    all wooden houses.

    ICICI Prudential Life Insurance Company came in

    existence in December 2000 after receiving approval

    from Insurance Regulatory Development Authority (IRDA).

    Its a joint venture of ICICI Bank and Prudential plc.

    Since the liberalization of Indian Insurance sect or,

    ICICI Prudential Life Insurance has been one of the

    earliest private players. Since the time, ICICI Pru

    Life has been the leader in terms of market share as

    indicated by the IRDA (Insurance Regulatory and

    Development Authority, the regulator for Indian

    Insurance Industry) at its website. Arguably the most

    innovative Indian Life insurer in terms of customer

    services and products, ICICI Prudential has one of the

    largest distribution and servicing network with over

    2,000 proprietary offices & customer touch points

    across India.

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    2. THE PROMOTERS:

    2.1 ICICI BANK:

    ICICI Bank Limited (NYSE:IBN) is Indias largest

    private sector bank and the second largest bank in the

    country with consolidated total assets of over US$ 100

    billion as of March 31, 2010. ICICI Banks

    subsidiaries include Indias leading private sector

    insurance companies and among its largest securities

    brokerage firms, mutual funds and private equity firms.

    ICICI Banks presence currently spans 19 c ountries.

    2.2 PRUDENTIAL PLC:

    Prudential plc established in London in 1848,

    Prudential plc is an international retail financial

    services group with significant operations in Asia, the

    US and UK serving around 25 million customers, policy

    holder and unit holders worldwide. The company has

    290 billion of assets under management and it is one

    of the best capitalized insurers in the word with an

    Insurance Groups Directive (IGD) capital surplus

    74%

    26%

    Stake Hold by the two Company

    ICICI BANK

    PRUDENTIAL PLC

    Fig 2.1 Stake hold by the two companies

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    estimated at 3.5 billion (at 31 December 2009).

    Prudential is a leading life insurer in Asia with a

    presence in 12 markets and have the top three position

    in seven key locations of Hong Kong, India, Indonesia,

    Malaysia, Singapore, Philippines and Vietnam.

    2.3 BOARD OF DIRECTORS:

    The ICICI Prudential Life Insurance Company Limited

    Board comprises reputed people from the finance

    industry both from India and abroad.

    Ms. Chanda D. Kochhar,Chairperson.

    Mr. N. S. Kannan,Director.

    Mr. K. Ramkumar,Director.

    Mr. Barry Stowe,Director.

    Mr. Adrian OConnor,Director.

    Mr. Keki Dadiseth,Independent Director.

    Prof. Marti G. Subrahmanyam,Independent Director.

    Ms. Rama Bijapurkar,Independent Director.

    Mr. Vinod Kumar Dhall,Independent Direct.

    Mr. V. Vaidyanathan,Managing Director & CEO.

    2.4 MANAGEMENT TEAM:

    The ICICI Prudential Life Insurance Company Limited

    Management team comprises reputed people from the

    finance industry both from India and abroad.

    Mr. V.Vaidyanathan, Managing Director & CEO.

    Dr. Avijit Chatterjee, Appointed Actuary.

    Mr. Puneet Nanda, Executive Vice Preside.

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    3. THE COMPANY AND ITS PRODUCTS:

    3.1 THE COMPANY:

    3.1.1 BACKGROUND:

    ICICI Prudential Life Insurance Company is a joint

    venture between ICICI Bank, one of Indias foremost

    financial services companies and Prudential plc, a

    leading international financial services group head

    quartered in United Kingdom. Total capital infusi on

    stands at Rs. 47.80 billion, with ICICI Bank holding a

    stake of 74% and Prudential plc holding 26%.

    ICICI Prudential Life Insurance Company began their

    operation in December 2000 after receiving approval

    from Insurance Regulatory Development Authority (IRDA).

    Today, companys nationwide reach includes over 1900

    branches, inclusive of 1074 micro offices, over 210000

    advisor; and 7 bank assurance partners.

    For three year in a row, ICICI Prudential has been

    voted as Indias Most Trusted Private Life Insurer, by

    the Economic Times AC Nielsen ORG Marg survey of

    Most Trusted Brands. As company grow their

    distribution, product range and customer base, company

    continues to tirelessly uphold their commitment to

    deliver world class financial solutions to customers

    all over India.

    3.1.2 VISION:

    The vision of the company is to be dominant Life,

    Health and Pension player built on trust by world-class

    people and services.

    This they hope to achieve by:

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    y Understanding the need of customers and offeringthem superior products and services.

    y Leveraging technology to service customers quicklyand efficiently.

    y Developing and implementing superior risk managementand investment management strategies to offer

    sustainable and stable return.

    y Building transparency in all their dealings.The company believes that they are in the threshold of

    an exciting new opportunity where they can play a

    significant role in redefining and reshaping the

    sector. Given the quality of their parentage and the

    commitment of their team, there is no limit to their

    growth.

    3.1.3 VALUES:

    Every member of the ICICI prudential team is committed

    to 5core values: Integrity, Customer First, Boundary

    less, Ownership and Passion. These values shine forth

    in all they do, and have become the keystones of their

    success.

    3.2 THE PRODUCTS:

    ICICI Prudential Life Insurance Company understands the

    need of their customers may have. It changes at

    various stages in customers life, from their childs

    education to saving up for their comfortable life post

    retirement. It is companys constant endeavor to

    innovate products that best suits any requirements they

    may have.

    Following are the different product range according to

    the need of the customer.

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    3.2.1 EDUCATION INSURANCE PLANS:

    One of the most important responsibilities as a parent

    is to ensure that child gets the best possible

    education that can be provided.

    ICICI Prudential offers a wide portfolio of education

    insurance plans that are designed to provide peace of

    mind to customer, as a parent, that their child's

    education will be secure. These plans ensure that money

    is made available at the crucial junctures in a child's

    education - Class X, Class XII, graduation and post-

    graduation - to fund crucial commitments for the

    child's future.Importantly, education insurance plans ensure that in

    the unfortunate event of the death of a parent, the

    child's education continues unhampered.

    Under the education insurance plans platform, ICICI

    Prudential brings the following products.

    1.ICICI Pru Smartkid Assure2.ICICI Pru Smartkid Maxima3.

    ICICI Pru Smartkid Regular Premium

    3.2.2 PENSION PLANS:

    The primary objective of a pension plan is to help

    customer provide for their financial needs in their

    post retirement years. They will find a Pension

    Planning Calculator on the site, meant to make their

    pension plan review as simple as possible. The

    calculator is the first step in their Pension Plan

    scheme.

    1.ICICI Pru LifeTime Pension Maxima2.ICICI Pru LifeStage Pension Advantage3.ICICI Pru Elite Pension II4.ICICI Pru Assure Pension

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    3.2.5 HEALTH INSURANCE PLANS:

    ICICI Prudential not only assists their customers to

    generate money but also help them when they are in

    major health problems by offering a range of health

    plans. Health plans covers customer against

    hospitalization expenses and creates a health fund to

    cover any other health expenses. There are plans to

    hassle free stay and treatment in hospitals. There are

    comprehensive health care policy that covers 35

    critical illness, death and disability.

    ICICI Prudential offers health insurance plans under

    the following major need categories.1. Comprehensive health coverage:

    1.1 Health Saver2. Hospitalization coverage:

    2.1 MediAssure3. Critical illness coverage:

    3.1 Crisis Cover4. FEATURES OF THE PRODUCTS:

    The company has a wide number of products keeping the

    different need of the customer in mind. But as a

    trainee we were given certain limited number of product

    that are commonly purchased by the customer. Those

    products are as follows:

    4.1 Education plan4.1.1 ICICI Pru SmartKid assure4.1.2 ICICI Pru SmartKid Maxima

    4.2 Pension plan4.2.1 ICICI Pru Life Time Pension Maxima

    4.3 Wealth creation plan4.3.1 ICICI Pru Assure Wealth

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    4.1 EDUCATION PLANS

    ICICI Prudential offers a wide portfolio of education

    insurance plans that are designed to provide peace of

    mind to customer, as a parent.

    4.1.1 ICICI PRU SMARTKID ASSURE

    BACK GROUND:

    As a loving and caring parent, customer would like to

    ensure that their children get the best of

    opportunities to realize their dream. However,

    providing these opportunities to their children comes

    at a cost and they have to save wisely so that theses

    cost are met, even in their absence.

    Presenting ICICI Pru Smartkid assure, an ideal

    insurance cum saving product which allocate customersassets based on their chosen portfolio strategy and

    whose benefit they are not around to take care of their

    child.

    KEY BENIFITS:

    y Complete protection: Lump sum payment of sumassured plus payment of future premiums by the

    company in the unfortunate event of death of parent.

    y Guaranteed addition: 120% to 170% of one annualpremium allocated their fund value at the end of the

    15th.

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    y Life cycle based portfolio strategy: A unique andpersonalized strategy to create an ideal balance

    between equity and debt.

    y Additional allocation of unit: More than 100%allocation to funds on premium payment from the 6 th

    policy year.

    y Partial withdrawals: Facility to provide money atkey educational milestone for the children.

    y Tax benefit: As per the prevailing tax law customerwill get the reduction on the amount of tax paid.

    y Top ups: A customer can decide to increase thepremium value during the term of the contact. The

    minimum amount of top up is Rs.2000.

    y Increase and decrease in sum assured: A customerwill get option to increase or decrease the amount

    of sum assured.

    y Cover continue option: this option ensures thatcustomers policy and all its benefits continue in

    case he is unable to pay the premiums, any time

    after payment of first 5 years premium.

    HOW DOES THE POLICY WORKS:

    Education tension! Dont worry ICICI PRU is just a call

    ahead its too simple to apply for the Smartkid Assure.

    y A customer need to choose the premium amount, Sumassured, Policy term and policy strategy.

    y A guaranteed addition varying from 120% to 170% ofone annual premium would be added to the fund value

    at the end of the 15th policy year.

    y Fund value would be payable at the time of maturity.Alternatively settlement option can be chosen.

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    y In the unfortunate event of death during the term ofthe policy, customers nominee would receive the sum

    assured. Future premium of the policy would be paid

    by the company till the maturity under companys

    payer waiver benefit.

    ASSET ALLOCATION DETAILS:

    ILLUSTRATION:

    Amount of premium: Rs. 20,000

    Age of entry 30 years

    Mode of premium: Yearly

    Portfolio Strategy: Fixed

    Sum assured: Rs. 1,00,000

    Term = 15 years Term = 25 years

    Fund

    value at

    maturity

    Return @

    6% p.a.

    Return @

    10% p.a.

    Return @

    10% p.a.

    Return @

    10% p.a.

    Rs.

    4,19,495

    Rs.

    5,60,503

    Rs.

    8,89,217

    Rs.

    15.51,310

    Table 2.1 Asset allocation details

    Table 2.2 Illustration

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    CHARGES UNDER THE POLICY:

    y Premium allocation charge: The first premium paidby the policy holder. For the top up premium 1% will

    be deducted.

    y Fund management charge: for Opportunity Fund, Multicap Growth Fund, Blue chip Fund, Dynamic P/E Fund,

    Multi cap Balanced Fund, Income Fund the charge is

    1.35% p.a. and for Money Market Fund the charge is

    .75% p.a.

    y Mortality charges: the charger to sum assured isdeducted on a monthly basis as follows:

    Age(yrs.) 20 30 40 50 60

    Male(Rs.) 1.33 1.46 2.48 5.91 14.21

    Female(Rs.) 1.26 1.46 2.12 4.85 11.86

    y Payer Waiver benefits charge: It would be chargedon a monthly basis which would depend upon age,

    gender and outstanding term of the policy.

    y Switching charge: four free switches are allowedevery year. Subsequent switches would be charge at

    the rate of Rs.100 per switch.

    y Miscellaneous charges: If there is any 4 policyalteration during the policy term they will subject

    to a miscellaneous charge of Rs.250 per alteration.

    Table 2.3 Mortality charge

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    ICICI PRU SMARTKID ASSURE AT A GLANCE

    .

    4.1.2 ICICI PRU SMARTKID MAXIMA:

    BACK GROUND:

    As parents, a customer wants to provide the best that

    they can offer for their children and this includes

    planning for the best possible education. With the

    rising cost of education, a customer needs a savings

    plan that is designed to provide adequate money at key

    educational milestones and take care of your loved oneseven if when they are not around. With this objective

    in mind, ICICI Prudential Life Insurance presents ICICI

    Pru SmartKid Maxima. With this product, customer can

    safeguard their child's education and ensure that their

    loved ones stay financially secure in their absence.

    Table 2.4 SmartKid Assure at a Glance

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    Additionally this product also offers the valuable

    customer a unique strategy that allows them to protect

    gains made through their funds invested in the equity

    market from any future equity market volatility.

    KEY BENIFITS:

    y Complete protection: Lump sum payment of SumAssured plus payment of future premiums by the

    Company in the unfortunate event of death of the

    parent (Life Assured).

    y Trigger Portfolio Strategy: A unique portfoliostrategy to protect gains made in equity marketsfrom any future equity market volatility.

    y Guaranteed Additions: Additions of 60% of annualpremium accrue to your Fund Value every five years,

    starting from the end of 10th Policy year, on payment

    of all due premiums.

    y To ups: There is a chance to increase the premium,minimum top up value is Rs.2000. There will be an

    increase of Sum Assured when you make a top up and

    you will get an option of choosing an increase of

    either 125% or 500% of the top up premium amount.

    y Partial withdrawals: Facility to provide money atkey educational milestones of your child.

    y Tax Benefits: On premiums paid and benefitsreceived, as per prevailing tax laws under 80C and

    10(10D).

    HOW DOES THE POLICY WORKS:

    Education tension! Dont worry ICICI PRU is just a call

    ahead its too simple to apply for the Smartkid Maxima.

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    y Customer needs to choose the premium, Policy term,Sum Assured and portfolio strategy for your Policy.

    y After deducting the premium allocation charges, thebalance amount would be invested as per the

    portfolio strategy of customers choice .

    y Fund Value would be payable at maturity.Alternatively, settlement options can be chosen.

    y In the unfortunate event of death during the term ofthe Policy, Customers nominee would receive the Sum

    Assured. Future premiums of his Policy would be

    paid by the Company till maturity under companys

    Payer Wavier benefit.

    ILLUSTRATION:

    Amount of premium: Rs. 20,000

    Age of entry 30 years

    Mode of premium: Yearly

    Portfolio Strategy: Fixed

    Sum assured: Rs. 1,00,000

    Term = 10 years Term = 15 years

    Return @

    6% p.a.

    Return @

    10% p.a.

    Return @

    10% p.a.

    Return @

    10% p.a.

    Fund

    value at

    maturity

    Rs.

    2,37,244

    Rs.

    2,91,654

    Rs.

    4,11,701

    Rs.

    5,65,365

    .

    CHARGES UNDER THE POLICY:

    y Premium allocation charge: The charges will bededucted from the premium amount at the time of

    Table 2.5 Illustration

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    payment and units will be allocated thereafter. All

    top up premiums are subject to a premium allocation

    charge of 1%.

    Year 1 Year 2 Year 3 Year 4-5 Year 6

    onwards

    15% 10% 8% 6% 4%

    y Fund management charge: The following fundmanagement charges will be adjusted from the NAV on

    a daily basis.

    Fund Opportunities

    fund, Multi cap

    growth fund,

    Bluechip fund,

    Balanced fund,

    Income fund

    Return

    guarantee

    fund

    Money market

    fund

    FMC 1.35% p.a. 1.25% p.a. 0.75% p.a.

    .

    y Mortality charges: The charger to sum assured isdeducted on a monthly basis as follows:

    Age(yrs.) 20 30 40 50 60

    Male(Rs.) 1.33 1.46 2.48 5.91 14.21

    Female(Rs.) 1.26 1.46 2.12 4.85 11.86

    .

    Table 2.6 Premium allocation charge

    Table 2.7 Fund management charge

    Table 2.8 Mortality charge

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    y Payer Waiver benefits charge: It would be chargedon a monthly basis which would depend upon age,

    gender and outstanding term of the policy.

    y Switching charge: four free switches are allowedevery year. Subsequent switches would be charge at

    the rate of Rs.100 per switch.

    y Miscellaneous charges: If there is any policyalteration during the policy term they will subject

    to a miscellaneous charge of Rs.250 per alteration.

    y Policy administration charges: There would be afixed policy administration charge of Rs.80 per

    month, charged from the first to the fifth policy

    year, thereafter no charges will be deducted.

    ICICI PRU SMARTKID MAXIMA AT A GLANCE:

    .

    Table 2.9 ICICI Pru Smartkid Maxima

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    4.2 WEALTH CREATION PLANS:

    4.2.1 ICICI PRU ASSURE WEALTH

    BACK GROUND:

    A customer wants his investments to work as hard as he

    does in order to help him achieve his goals. He also

    wants to be rewarded with lifelong benefits so that he

    has the peace of mind he always desired. To give the

    benefits as the customer wants ICICI Prudential brought

    the ICICI Pru Assure Wealth Super and ICICI Pru Assure

    Wealth Plus, a whole life insurance and saving product,

    that rewards him with a guaranteed addition and also

    provides him an insurance cover so that his loved ones

    are taken care of in his absence.

    KEY BENIFITS:

    y Top up premium: This is the option where thecustomer can increase his premium by top up. The

    minimum top up value is Rs.2000.

    y Guaranteed Addition (GA): A Guaranteed additionvarying from 120% to 180% of one annual premium is

    added to your Fund Value at the end of the 15 th

    Policy year.

    y Whole Life: Enjoy the benefits of staying investedthroughout your life.

    y LifeCycle based Portfolio Strategy: A unique andpersonalized strategy to create an ideal balance

    between equity and debt, based on your age.

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    time after payment of: i) first 5 premium for Super

    ii) first 8 premium for Plus.

    HOW DOES THE POLICY WORKS:

    y You need to choose the product variant, premiumamount, Sum Assured and portfolio strategy for your

    Policy.

    y You can enjoy a life cover and stay invested for thewhole of your life.

    y Enjoy the flexibility to access your funds throughpartial withdrawals.

    y In the unfortunate event of death, your nomineewould receive the Sum Assured (reduced by partial

    withdrawals) or the Fund Value, whichever is higher.

    y A Guaranteed Addition as a percentage of one annualpremium would accrue to your Fund Value at the end

    of the 15th Policy year. It is based on the number

    of premiums paid towards the Policy and the variant

    chosen.

    ICICI

    Pru

    Assure

    Wealth

    No of

    annual

    premium

    paid

    5 6 7 8 9 10 11 12 13 14 15

    Super GA at

    15th

    policy

    year

    120% 125% 130% 135% 140% 145% 150% 155% 160% 165% 170%

    Plus 15th

    policy

    year- - 140% 145% 150% 155% 160% 165% 170% 175% 180%

    Table 2.10 Guaranteed additions

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    CHARGES UNDER THE POLICY:

    y Premium allocation charge: This charge will bededucted at time of payment of premium and fund will

    be allocated later. Charge for the top up premiumis 1%. The charges are as follows:

    ICICI Pru

    Assure

    Wealth

    Yr 1 Yr

    2

    Yr 3 Yr 4 Yr 5 Yr 6 Yr 7 Yr

    8+

    Super 100% 4% 4% 4% 4% 0% 0% 0%

    Plus 100% 4% 4% 4% 4% 4% 4% 0%

    y Fund management charge: the following fundmanagement charge will be deducted in daily basis.

    Fund Opportunities

    fund, Multi cap

    growth fund,

    Bluechip fund,

    Balanced fund,

    Income fund

    Money market

    fund

    FMC 1.35% p.a. 0.75% p.a.

    y Policy administration charges: There will be afixed charge of Rs.50 from 2nd to 10th policy year.

    y Mortality charges: The charger to sum assured isdeducted on a monthly basis as follows:

    Table 2.13 Premium allocation charge

    Table 2.14 Fund management charge

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    y Switching charge: four free switches are allowedevery year. Subsequent switches would be charge at

    the rate of Rs.100 per switch.

    y Miscellaneous charges: If there is any policyalteration during the policy term they will subject

    to a miscellaneous charge of Rs.250 per alteration.

    ICICI PRU ASSURE WEALTH AT A GLANCE:

    .

    Age(yrs.) 20 30 40 50 60

    Male(Rs.) 1.33 1.46 2.48 5.91 14.21

    Female(Rs.) 1.26 1.46 2.12 4.85 11.86

    Table 2.16 ICICI Pru assure wealth at a glance

    Table 2.15 Mortality charge

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    4.3 PENSION PLANS:

    4.3.1 ICICI PRU LIFETIME PENSION MAXIMA:

    BACK GROUND:

    In the prime of ones life and at the peak of his

    career, one enjoys all the comforts of life. A happy

    family, own home and car, frequent dining out, holidays

    in India and abroad... these are pleasures one is used

    to do today. Wouldn't he wish to continue enjoying them

    even after he stop working? He can, if he plans for it

    now. All he needs is a good retirement plan. At ICICI

    Prudential Life Insurance, company understands his

    needs and helps him plan for a better future. ICICI

    Pru brings to you ICICI Pru LifeTime Pension Maxima, a

    regular premium, and unit-linked pension product. This

    product offers customers the flexibility to invest in

    unit-linked funds that generate potentially higher

    returns over the long term. This product also offers

    him a unique strategy that allows him to protect gains

    made through his funds invested in the equity markets

    from any future equity market volatility.

    KEY BENIFITS:

    y Trigger Portfolio Strategy: A unique portfoliostrategy to protect gains made in equity markets

    from any future equity market volatility while

    maintaining a pre-defined asset allocation.

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    y Additional allocation of units: More than 100%allocation to funds on premium payment from the

    sixth policy year onwards.

    y Loyalty Addition: At the end of every five policyyears, starting from the 10th policy year, paid

    irrespective of the premium payment status.

    y Tax benefits: Avail tax benefits on premiums paidand receive tax free commutation up to one-third of

    the accumulated value on vesting (retirement) date,

    as per the prevailing Income Tax laws.

    y Death benefit: In the unfortunate event of death ofthe Life Assured during the term of the policy, the

    nominee shall receive Sum Assured (reduced by

    partial withdrawals) or Fund Value, whichever is

    higher. Where the spouse is the nominee, this may be

    taken as a lump sum or may be used to purchase an

    annuity from the Company.

    y Cover Continue option: This option ensures thatyour policy and all its benefits continue in case

    you are unable to pay your premiums. This option is

    available only after payment of the first three

    years' premium.

    y Switching: A customer can avail four free switchesin a policy year.

    y Change in portfolio strategy: A customer can changehis chosen portfolio strategy once during every

    policy year, which includes the period after

    postponement of vesting. This facility is providedfree of cost.

    y Top up: A customer can decide to increase hisinvestment by investing surplus money over and above

    his premiums, at his convenience. The minimum

    amount of top up is Rs. 2,000

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    y Increase or decrease sum assured: A customer canchose to increase or decrease the sum assured.

    y Chose from 5 different options: A customer canchoose from a) Life Annuity, b) Life Annuity with

    Return of Purchase Price, c) Life Annuity Guaranteed

    for 5/10/15 years & life thereafter, d) Joint Life,

    Last Survivor without Return of Purchase Price, e)

    Joint Life, Last Survivor with Return of Purchase

    Price.

    y Choose your pension provider: At the time ofvesting, this option enables you to buy a pension

    from any other life insurer of your choice. You have

    the freedom to take the best offer available in the

    market.

    y Commutation or pension fund: You have the option toreceive a lump sum amount up to 1/3rd of the Fund

    Value, tax-free, on the vesting date.

    HOW DOES THE POLICY WORKS:

    y A customer needs to choose the premium amount, SumAssured, term and portfolio strategy for your

    policy.

    y After deducting the premium allocation charges, thebalance amount will be invested as per the portfolio

    strategy of his choice.

    y At vesting of your policy on his chosen retirementdate, customer can choose from the available pension

    options to receive your pension.

    y In the unfortunate event of death during the term ofthe policy (before vesting), customers nominee will

    receive Sum Assured (reduced by partial withdrawals)

    or Fund Value, whichever is higher.

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    ILLUSTRATION:

    Amount of premium: Rs. 50,000

    Age of entry 30 years

    Mode of premium: Yearly

    Portfolio Strategy: Fixed

    Sum assured: Rs.0

    Term of illustration: 20 years

    Annuity option: Life time

    Return @ 6% p.a. Return @ 10% p.a.

    Accumulated

    Savings

    Expected

    Yearly

    Annuity

    Accumulated

    Savings

    Expected

    Yearly

    Annuity

    Rs.

    16,30,148

    Rs. 1,14,773 Rs.

    25,65,130

    Rs. 1,84,902

    .

    CHARGES UNDER THE POLICY:

    y Premium allocation charge: This will be deductedfrom the premium amount at the time of premium

    payment and units will be allocated thereafter.

    Premium Rs. Yr1 Yr 2-3 Yr4+

    =50,000 14% 6% NILL

    Table 2.17 Illustration

    Table 2.18 Premium allocation charge

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    y Policy Administration Charge: This charge is apercentage of the annual premium and will be charged

    regardless of the premium payment status. This

    charge will be levied only for the first five policy

    years, post which no policy administration charge

    would be levied. The policy administration charges

    are set out below:

    Policy

    year

    Annual premium

    Rs

    Charge %age of

    annual premium

    1 to 5

    =50,000 0.3%

    y Fund management charge: the following fundmanagement charge will be deducted in daily basis.

    Fund

    Opportunities fund, Multi

    cap growth fund, Bluechip

    fund, Balanced fund, Income

    fund

    Money

    market fund

    FMC 1.35% p.a. 0.75% p.a.

    .

    y Switching charge: four free switches are allowedevery year. Subsequent switches would be charge at

    the rate of Rs.100 per switch.

    Table 2.20 Fund management charge

    Table 2.19 Policy administration charge

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    y Miscellaneous charges: If there is any policyalteration during the policy term they will subject

    to a miscellaneous charge of Rs.250 per alteration.

    ICICI PRU LIFETIME PENSION MAXIMAAT A GLANCE:

    Table 2.21 ICICI Pru lifetime pension at a glance

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    5. MARKETING STRATEGIES:

    ICICI Prudential Life Insurance Company began their

    operation in December 2000 after receiving approval

    from Insurance Regulatory Development Authority (IRDA).

    ICICI Prudential now enjoys a brand recall of 92 per

    cent next to LIC's 97 per cent, according to AC

    Nielsen's Brandtrack 7 study out last year. The

    strategies behind this success are well known.

    Insurance agents demanded that the companies support

    them by advertising. People they are selling to should

    at the very least know that the brand they are selling

    really exists. Initially, all advertising by ICICI Pru

    ended up reinforcing the LIC brand image as the PSU was

    still synonymous with life insurance. Historically,

    print was the traditional choice for the medium of

    advertising. The break with tradition came when ICICI

    Prudential arguably became the first private insurance

    company to recognize and harness the power of TV

    advertising, with its Sindoor campaign in 2001. Then

    it brought its retirement solutions campaign with the

    tagline Retire from work, not life.

    The second campaign saw ICICI Prudential getting into

    product-specific advertising. With the Assure Wealth

    Plan they came with the new jingle Jeete Raho. The

    Jeete Raho jingle and the Sindoor Campaign help ICICI

    Pru to reach to its top.

    Now, most private players of the insurance industry

    have 50-70 per cent of their ad spend skewed in favor

    of television. Marketing budgets have been soaring for

    the past three years. Reportedly, on a budget of Rs

    5.8 crore for February 2005 alone, ICICI Prudentials

    Retirement solutions campaign was the highest

    spending brand, piping several HLL brands to the post.

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    The fact that insurance selling activity reaches a peak

    around March also needs to be taken into account.

    Not only the advertising through the television, ICICI

    Pru does different type of other activities also. This

    includes Tele Marketing, Street Campaign, advertising

    over News Paper etc. ICICI Pru also organizes Talent

    Hunt Program to recruit the Advisors. They are the

    base of the company. According to the fulfillment

    target they got promotion and help IPRU to grow

    farther.

    ICICI Prudential Life has one of the largest

    distribution networks amongst private life insurers in

    India. It has a strong presence across India with over

    1,900 branches (including 1,074 micro-offices) and an

    advisor base of over 210,000 (as on March 31, 2010).

    ICICI Prudential Life has one of the largest

    distribution networks amongst private life insurers in

    Fig 2.2 Advertisement of IPRU

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    India. To reach to the heart of the people and make

    their good image they are having a strong presence

    across India with over 1,900 branches. Out of that

    1,074 micro-offices and an advisor base of over

    2,10,000 (as on March 31, 2010), and & bank assurance.

    6. THE COMPETITORS:

    The first and foremost competitor of the insurance

    field for ICICI Prudential is Life Insurance

    Corporation of India. The largest life insurancecompany in India, Life Insurance Corporation is fully

    owned by the government of India. It provides

    individual life insurance, group insurance and pension

    plans. Its subsidiaries include Life Insurance

    Corporation of India International, LIC Nepal, LIC

    Lanka, LIC Housing Finance and LICHFL Care Homes. The

    company having their net worth of over Rs. 1,800 crore

    and employs over 7,500 employees in its various

    businesses. With a presence in 82cities in India and

    it services a customer base of over 20,00,000. It has

    over 12 million policy holders and over 9 lakh agents.

    It has underwritten more than 120 million policies.

    Fig 2.3 Advertisement of IPRU through SMS

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    ICICI Prudential is the second highest insurer in terms

    of worth just after LICI.

    The other competitors are some new and old private

    insurer. Who has entered in the business after getting

    certification from the IRDA after 2000. The other

    private players in the same field are as follows

    y Bajaj Allianz Life Insurance Company Limitedy Birla Sun Life Insurance Co. Ltdy HDFC Standard life Insurance Co. Ltdy ING Vysya Life Insurance Company Ltd.y Max New York Life Insurance Co. Ltdy Met Life India Insurance Company Ltd.y Kotak Mahindra Old Mutual Life Insurance Limitedy SBI Life Insurance Co. Ltdy Tata AIG Life Insurance Company Limitedy Reliance Life Insurance Company Limited.y Aviva Life Insurance Co. India Pvt. Ltd.y Religare Life Insurancey ICICI Lombard General Insurancey Tata AIG General Insurance

    Fig 2.4 Share Market position of the competitors

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    7. GOVERNMENT POLICIES:

    At the dawn of the twentieth century, insurance

    companies started mushrooming up. In the year 1912, the

    Life Insurance Companies Act, and the Provident Fund

    Act were passed to regulate the insurance business.

    The Life Insurance Companies Act, 1912 made it

    necessary that the premium rate tables and periodical

    valuations of companies should be certified by an

    actuary. However, disparage still existed as

    discrimination between Indian and foreign companies.

    The oldest existing insurance company in India is

    National Insurance Company Ltd, which was founded in

    1906 and is doing business even today. Insurance

    industry earlier comprised of only two state insurers

    Life Insurers i.e. Life Insurance Corporation of India

    (LIC) and General Insurers i.e. General Insurance

    Corporation of India (GIC).

    Everything changed with time so did the insurance

    industry, the insurance scenario changed from

    The Insurance Act, 1938: The Insurance Act, 1938 was

    the first legislation governing all forms of insurance

    to provide strict state control over insurance

    business.

    Life Insurance Corporation Act, 1956: Even though the

    first legislation was enacted in 1938, it was only in

    19 January 1956, that life insurance in India was

    completely nationalized, through a Government

    ordinance; the Life Insurance Corporation Act, 1956

    effective from 1.9.1956 was enacted in the same year

    to, inter-alia, form LIFE INSURANCE CORPORATION after

    nationalization of the 245 companies into one entity.

    There were 245 insurance companies of both Indian and

    foreign origin in 1956. Nationalization was

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    accomplished by the govt. acquisition of the management

    of the companies. The Life Insurance Corporation of

    India was created on 1st September, 1956, as a result

    and has grown to be the largest insurance company in

    India as of 2006.

    Insurance Regulatory and Development Authority (IRDA)

    Act, 1999: Till 1999, there were not any private

    insurance companies in Indian insurance sector. The

    Govt. of India then introduced the Insurance Regulatory

    and Development Authority Act in 1999, thereby de-

    regulating the insurance sector and allowing private

    companies into the insurance. Further, foreign

    investment was also allowed and capped at 26% holding

    in the Indian insurance companies. In recent years

    many private players entered in the Insurance sector of

    India. Companies with equal strength are competing in

    the Indian insurance market.

    8. TAXATION ASPECTS:

    Section 88(c) this section of the income tax act

    provides rebate on the total tax liability of the

    individuals. According to this section, investments in

    PPF, PF, NSC, post office, saving mutual funds premium

    paid for the life insurance products, UTI-ULIP provides

    an individual tax rebate.

    Investment can be made in any one of the instruments of

    a mix of the instruments subject maximum limit of

    Rs.100000.Section 80 D allows contribution up to Rs. 10000 by way

    of premium for insurance on the health of the

    individual, his spouse of any other member. Deduction

    is allowed up to Rs. 15000 if the insured is a senior

    citizen. Premium has to be paid by cheque.

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    Section 10( 10 d) of the income tax act, 1961 deals

    with income not to be included to total income with

    respect to the taxability of such receipts from life

    insurance policies. Section 10 (10 d) provides any sum

    received under a life insurance policy including the

    sum allocated by way of bonus on such a policy other

    than:

    a) Any sum received under a Keyman insurance policy:

    or

    b) Any sum received under an insurance policy issued on

    or after the 1st day of April, 2003 in respect of which

    the premium payable for any of the year during the term

    of the policy exceeds 20% of the actual capital sum

    assured.

    9. MAJOR PROBLEMS:

    Before 2000 AD there was a monopoly in the insurance

    field. After 2000, IRDA constructed and permitted the

    private player to come and make business.

    Potential Entrants (threat of new entrants): The most

    attractive segment is one in which the entry barrier is

    high but the exit barrier is low. But in the insurance

    field the entry and the exit barrier both are low so

    any private firm can enter and starts their business,

    and increase the competition.

    Industry competitor (threat of intense segment

    rivalry): The Indian insurance sector is full of

    competitors so this segment is unattractive for thecompany. Though IPRU is the leading insurer in the

    private field then also there is a threat from the LIC,

    old private insurer as well as the new private sector

    insurer.

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    Suppliers (threat of suppliers growing bargaining

    power): As IPRU is a service firm so they are not

    having any suppliers, thus they do not have this type

    of problems.

    Buyers (threat of buyers growing bargaining power):

    Here the buyers are the life assured. Day by day they

    want more benefit and new features. It is really

    difficult to bring new product every day. Further more

    buyer s are getting small amount

    Substitute (threat of substitute product): There are

    so many companies in the same field with almost same

    product so it is really difficult to sustain.

    Potential

    entrants

    (Threat of

    mobility)

    Industry

    competitor

    (Segment

    rivalry)

    Buyers

    (Buyers

    power)

    Substitute

    (Threat of

    substitute)

    Suppliers

    (Suppliers

    power)

    Fig 2.5 The five forces model

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    OTHER PROBLEMS

    ICICI Prudential is a private company and thus dont

    get as much benefits as other public insurer like LIC.

    The major problems for the company are

    y Peoples perception about LIC.y Lack of promotional activities.y Less awareness about the company.y There are many other company with same or sometimes

    better benefit.

    People use to think many times before investing to

    ICICI Prudential, because

    y High risk to get a high return.y High premium.y Low assured money.y At unfortunate death people get sum assured/fund

    value.

    y The fund value at maturity is not tax free.y There are many other players with almost same

    benefits to choose.The major problems can clearly be defined by Porters

    five forces model.

    10. ACHIEVEMENTS:

    10.1 AWARDS:

    y ICICI Prudential Life Insurance Company, the mosttrusted private insurer has got so many awards from

    inception. They are:

    y India's Most Customer Responsive Insurance Company.AGC Networks - Economic Times, Customer

    Responsiveness Awards, 2010.

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    y ICICI Prudential Life Insurance has won the firstrunner up award for the Best Defect Elimination in

    Service & Transaction category at Asian Six Sigma

    Excellence Summit 2009.

    y ICICI Pru Life ranked as the Most Trusted Pvt. LifeInsurance brand in the Brand Equity "Most Trusted

    Brands 2009" survey

    y ICICI Prudential Life Insurance was awarded with thecoveted 'ICAI Award for Excellence in Financial

    Reporting' by the Institute of Chartered Accountants

    of India (ICAI) for the financial year ended March

    31, 2008.

    y ICICI Prudential Life was awarded the Life InsuranceCompany of the Year at the12th Asia Insurance

    Industry Awards 2008.

    y ICICI Prudential Life won the Award for BrandExcellence in the Banking and Financial services

    category at the Asia Brand Congress 2008

    Fig 2.6 IPRU on news

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    y ICICI Prudential Life won the UK Trade & InvestmentIndia Business Awards 2008 in the Business

    Partnership Award-Large Company category

    y ICICI Prudential Life won the ICICI Group MarketingExcellence Award 2008 in three key categories for

    its marketing initiatives

    y ICICI Prudential Life was awarded the INDYs Awardfor Excellence in Mass Communication in the category

    of Most Creative Advertisement-Television

    y India's Most Customer Responsive Insurance Company.Avaya Global Connect - Economic Times. Customer

    Responsiveness Awards, 2007

    And many more..

    10.2 RECOGNITIONS:

    y ICICI Prudential Life was recognized by the mosttrusted brand amongst private life insurers by The

    Economic Times Most Trusted Brand Survey 2008.

    y IMM Award for Excellence by Institute of MarketingManagement.

    y Organization with Innovative HR Practices by IndiraGroup of Institutes.

    y Organization with Innovative HR Practices by AsiaPacific HR Congress Awards for HR Excellence.

    And many more

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    10.3 PICTURES:

    Most Trusted Brand Survey, 2009

    ICAI Award, 2008

    INDYs AwardBest

    ife Insurer 2003

    And more The

    ife Insurance Companyofthe Year, 2008

    Fig 2.7 Awards

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    11. SHARE MARKET POSITION:

    ICICI Prudential Life Insurance has sustained its

    leadership position in the private life insurance

    industry for over eight years.

    The company garnered a total premium (new business plus

    renewal) of Rs 9,918 crore for the nine-month period

    ended December 31, 2008 (9MFY2009) as against Rs 7,758

    crore during the corresponding period last year,

    registering a growth of 28%. The companys renewal

    premium showed a strong growth of 75%, and stood at Rs

    5,427 crore for 9MFY2009.

    ICICI Prudential Lifes market share stood at 11.8%,

    for 10-month ended January 31, 2009, making it the

    leading private life insurance player. As on January

    31, 2009, the companys assets under management (AUM)

    stood at Rs 28,515 crore. Since inception, ICICI

    Prudential Life has sold over 90 lakh policies.

    Punjab continues to remain one of the major

    contributors for ICICI Prudential Lifes growth.

    Currently the state contributes almost 8% to ICICI

    Prudential Lifes overall business, garnering over Rs

    378 crore for the period April 1, 2008, to February 28,

    2009. Since inception, the company has sold over

    6,92,000 policies in the state.

    The company also has a strong presence in Punjab with

    an extensive distribution network of 178 branches

    (including 118 small offices in rural India), and

    20,201 advisors, in addition to local tie-ups, to

    enhance consumer convenience in the state.

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    12. NATIONAL AND INTERNATIONAL IMAGE:

    ICICI Prudential was the first life insurer in India to

    receive a National Insurer Financial Strength rating of

    AAA (Ind) from Fitch ratings. As ICICI grow its

    distribution, product range and customer base, continue

    to tirelessly uphold its commitment to deliver world-

    class financial solutions to customers all over India

    The ICICI Prudential edge comes from its commitment to

    customers, in all that company do - be it product

    development, distribution, the sales process or

    servicing.

    For the past eight years, ICICI Prudential has retained

    its position as the No. 1 private life insurer in the

    country, with a wide range of flexible products that

    meet the needs of the Indian customer at every step in

    life.

    Prudential is a leading life insurer in Asia with a

    presence in 12 markets and have the top three position

    in seven key locations of Hong Kong, India, Indonesia,

    Malaysia, Singapore, the Philippines and Vietnam.

    13. FUTURE PROSPECTS:

    ICICI Pru Life ranked as the Most Trusted Pvt. Life

    Insurance brand in the Brand Equity. Not only but also

    it owned India's Most Customer Responsive Insurance

    Company award. From these it is noted that IPRU has the

    better image of peoples mind rather than other private

    insurer. But the main hurdle of being number one is

    LIC.

    In the current fiscal year, up to February 28, 2010,

    the LIC has increased its market share in terms of

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    first year premium to 65.06 per cent and in terms of

    policies to 70.79 per cent.

    But LIC had been losing its market share since the life

    insurance market was opened up to the private sector in

    2000-01. As on date, there are 22 private insurance

    companies against one public sector life insurer LIC.

    In a growing market, where new private players are

    entering, the market share of the leading player i.e.

    LIC is bound to reduce.

    During the same period, the total premium of private

    life insurers has risen to Rs 64,503 crore from Rs 273

    crore with an accretion of Rs 64,230 crore. This was

    against the total premium of LIC that grew to Rs

    1,57,288 crore from Rs 49,822 crore with a total

    accretion of Rs 1,07,466 crore.

    So its clear that IPRU is competing with only LIC

    where LIC is fighting with other 22 player in the same

    field. Now a days people are changing their views and

    keen to earn high return by taking some risk. As IPRU

    is leading brand against other 21 private insurers so

    their prospect to be the no. 1 over all is very high.

    14. CONCLUSION:

    The innovative products should be offered as a right

    mix of flexibility, risk & return, which will suit the

    requirement of the customers and should target specific

    niches, which are poorly served or not served at all.Number of formalities should reduce, as customer feels

    irritated with lots of formalities.

    ICICI Prudential Life Insurance Company should lay more

    stress on advertisements, both in print as well as in

    other media.

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    Opening up the sector will certainly mean new products,

    better packaging and improved customer service. Both

    new and existing players will have to explore new

    distribution and marketing channels. Potential buyers

    for most of this insurance lie in the middle class. New

    insurers must segment the market carefully to arrive at

    appropriate products and pricing. Recognizing the

    potential, in the past three years, the nationalized

    insurers have already begun to target niches like

    pensions, women or children.