8- managing human resource
TRANSCRIPT
MANAGING HUMAN RESOURCE
LECTURE 8 Lecturer: Sara Aslam
Fall 2011
Kinnaird College for Women
HUMAN RESOURCE MANAGEMENT (HRM)
“The set of organizational activities directed
at attracting, developing, and maintaining an
effective work force.
Principles of Management
Instructor: Sara Aslam
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ATTRACTING HUMAN RESOURCES
Job Analysis
“A systematic analysis of jobs within an organization”
Job Analysis includes:
Job Description - a listing of the job’s duties; its working
conditions; and the tools, materials, and equipment used to
perform the job.
Job Specification - a listing of the skills, abilities, and other
credentials the incumbent job holder will need to do a job.
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Instructor: Sara Aslam
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RECRUITING HUMAN RESOURCES
Recruiting
The process of attracting qualified persons to apply for
jobs that are open.
There are two types of recruiting
Internal Recruiting
Considering present employees as candidates for openings.
Advantages:
Gives existing employees greater opportunity to advance their careers
in the business.
May help to retain staff who might otherwise leave.
Disadvantages:
External candidates might be better suited / qualified for the job
Principles of Management
Instructor: Sara Aslam
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TYPES OF RECRUITING
External Recruiting
Attracting persons from outside the organization.
Advertising in newspapers
School/college recruiting
Employment agencies and search firms
Hiring “walk-ins” and “gate hires”
Employee referencing
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Instructor: Sara Aslam
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FOUR COMMON STEPS IN SELECTION PROCESS
Screening
• Applicants
• Résumé
Interview
• Short listed candidates are invited for the interview
• The candidates may be required to under-go skill tests or other forms of assessments where applicable.
Checking references
• References
• Background
Offer
• Successful candidates will be offered the position subject to fulfilment of the employment conditions
Principles of Management
Instructor: Sara Aslam
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DEVELOPING HUMAN RESOURCES
Training and Development
Training
Teaching operational or technical employees how to do
the job for which they were hired.
Development
Teaching managers and
professionals the skills needed
for both present and future
jobs.
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Instructor: Sara Aslam
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HUMAN RESOURCE DEVELOPMENT
Training and Development
Assessing Training Needs
Determining training needs is
the first step in developing a
training plan.
Common Training Methods
Lectures—work well for factual material.
Role play and case studies—good for improving interpersonal
relations skills or group decision-making.
On-the-job training—facilitates learning physical skills through
practice and actual use of tools.
Principles of Management
Instructor: Sara Aslam
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PERFORMANCE APPRAISAL
“Performance Appraisal (PA) refers to all those
procedures that are used to evaluate the
performance of employees of an organisation”
Principles of Management
Instructor: Sara Aslam
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BENEFITS OF PERFORMANCE APPRAISAL
Appraisal offers employees:
Direction
Feedback
Motivation
Appraisal offers the company:
Documentation
Feedback
Motivation System
Principles of Management
Instructor: Sara Aslam
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REWARD MANAGEMENT
“Reward refers to all of the monetary and non-
monetary payments that an organization
provides for its employees in exchange for the
work they perform”
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Instructor: Sara Aslam
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TYPES OF REWARDS
An organization can provide two types of reward:
Extrinsic
satisfy basic needs: survival, security, Pay, conditions,
treatment etc. (reference Maslow’s theory)
Intrinsic
satisfy higher needs: Esteem, development needs etc
(Maslow’s Hierarchy of needs theory)
Principles of Management
Instructor: Sara Aslam
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Thank You
Principles of Management
Instructor: Sara Aslam
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