8 steps to an efficient sms updated 2013

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Positioning for SMS

8 Steps to an efficient SMS

Bob Trevelyan– Sextant Readings Solutions Inc.

April 30, 2013

Including an updated

Copyright © Sextant Readings Solutions Inc. 2013. All rights reserved.


Safety Management in Aviation Introduction

Fact: You are operating safely today You are compliant with regulations You are conformant to safety principles – generally But you must meet standards to operate under SMS

But what about the other market participants that affect your safe operations

Airports FBO’s MRO’s Schools



Safety Management in Aviation Safety Management Background

Today’s Safety Management is a direct descendant of System Safety Principles in place since the 1990’s and earlier

Todays regulations are the result of putting standards in place to resolve past issues.

However The Focus has been on the operator Safety principles are applied across segments and regions

following ICAO guidance as in the FAA 14 CFR Part 5 SMS rule In the US, coming standards will be applied across Business

Aviation, and Repair Stations to bring them up to the large carrier levels



Safety Management in Aviation Challenges with Safety Management and Compliance

Today we have Safety Management challenges that affect our businesses:

Airports – information sharing FBO’s – outsourcing MRO’s – outsourcing Certificated carriers – own internal processes Compliance to regulations – an ongoing issue



Safety Management in Aviation Getting started and getting ahead! Implementing Safety Management is a challenge

but we are going towards global SMS standards The task seems huge but it is doable You don’t have the people, time or money – but

Safety saves money Lots of people jumping in the market because

they see the opportunity but few deliver comprehensive solutions

We are finally seeing conferences and conventions enabling discussion and presenting practical approaches to Safety Management



Safety in Aviation

8 Steps to support efficient Safety Management

Managing the information that supports your safety culture

Minimizing cost, minimizing extra workload, optimizing your business

Updated



Expectations of an “SMS”

Safety Management Focus• Safety Risk Management• Safety Assurance

Safety Risk Management must be conducted any time that the design of a process, procedure, product, or service is designed, modified, or revised or if new or inadequately controlled hazards are discovered during normal operations or safety assurance activities. It is also recommended that SRM be conducted whenever repeated problems are encountered with any process or procedure.

Safety Assurance processes concentrate on proving, through collection and analysis of objective evidence (i.e., documents, records, etc.), that the processes or system expectations continue to be met.



Safety Management Principles apply

• Comprehensive• Factual• Auditable• Consistent• Easy to use as part

of the job• Accessible to all• Secure• System-based

tracking and follow-up

• Bridge to information sharing



Top Management Commitment Without the commitment you cannot embody

SMS in the business

The safety culture is unique to your business and is tempered by top management

Everybody must operate and manage within a safety culture

Promoting a Safety Culture

Facilitating reports

Providing analytics

Centralizing safety information

Tracking the cost of safety

Increasing profits!

So how do you enable management to adopt SMS?

An electronic SMS solution can provide a framework for adoption by:



How do you bring all the information related to safety together?

Implementing Safety Management Across Your Organization

How do you capture it when anybody can (should) report events related to safety?

How do you relate training to safety? How do you enable controlled document

management? How do you cross departmental boundaries? How can you view the risk profile at any

time? How do you tie costs to incidents? How do you build proper signature

authorities? How do you follow up on everybody?

You need to enable an information environment



One interconnected environment to house all information related to safety

Implementing Safety Management Across Your Organization

You need to enable an information environment



Ensure processes are supported by clear and concise documentation

Providing a common, accessible current library

Controlling updates and revisions Providing an organization-wide

distribution system Tracking approval feedback

How do you ensure documentation compliance?

An electronic SMS solution can help document management by:



An electronic SMS solution can enable a reporting culture by:

How do you enable a reporting culture?

Providing access to all employees

Capturing all safety events Analyzing safety trends Providing logical workflow and

task tracking

Under SMS, employees are encouraged to report without reprisal



An electronic SMS solution can organize data collection and analysis by:

Centralizing all safety related information Highlighting problem areas Improving visibility of results and initiating

corrective/preventative actions Supporting mobile workforce Sharing with other participants

How do you capture and analyze all safety related information?



How do you evaluate risk and related costs?

An electronic SMS solution can track risks and related costs by: Bringing all components together Understanding the true costs of

action/inaction Evaluating processes Designing approaches that

maximize safe operations Guiding operational decisions

SMS Must do’s: Identify a risk profile for all incidents Prioritize based on risk and by cost Understand the true costs of

action/inaction

6



Create and implement corrective and preventative actions

Audit – Making Sure You Do What You Say You Will Do

EventsData

PeopleData

CorrectiveActionData

ResultData

Create Audits

Perform Audits

Follow up

Initiate Action

Analyze Results

Data Driven Analysis

Organization’s MUST document audit procedures, perform audits, document findings, audit suppliers identify roles & responsibilities, and initiate corrective/preventative actions



Report and Share Information With Employees, Management and Regulators

How do you do it all? Where do you find the time? And where do you find the

money?An electronic SMS solution can effectively manage your information across the business by:

Repetitive reporting Transparency of data across throughout the

organization Sharing and distributing in a centrally

controlled location Having the ability to capture proof for audit

purposes



In Summary

Safety Management Principles apply

• Comprehensive• Factual• Auditable• Consistent• Easy to use as part of

the job• Accessible to all• Secure• System-based

tracking and follow-up

• Bridge to information sharing

The solutions you select to support Safety Management in your organization must be an enabler, be comprehensive and support all aspects of your quality, risk and safety in your business



Contact us to discuss your challenges and issues

We can support you in all aspects of Safety Management

Sextant Readings Solutions Inc.3020 Kerner Blvd Suite ESan Rafael, CA 94901415 457 1905

[email protected]


http://www.sextantreadings.com/

mailto:[email protected]

mailto:[email protected]


END OF PRESENTATION

Thank you for your Attention


8 steps to an efficient sms updated 2013

Business

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safety management principles

safety assuranceprocesses

operator safety principles

management commitment

safety cultureminimizing

comprehensive solutions

global sms standards