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8 Steps to Transformaon Change Linea Insights

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Page 1: 8 Steps to Transformation Change - lineagroup.net · 8 Steps to Transformation Change Linea Insights. 1. Establish a sense of urgency Examine the market and competitive situation

8 Steps to

Transformation Change

Linea Insights

Page 2: 8 Steps to Transformation Change - lineagroup.net · 8 Steps to Transformation Change Linea Insights. 1. Establish a sense of urgency Examine the market and competitive situation

1. Establish a sense of urgency

Examine the market and competitive situation.

Identify crises, potential crises & opportunities.

2. Establish a respected steering group

Assemble a team with sufficient experience, authority and respect to lead the

change programme.

Encourage the group to work together as a team, engaging with the organisation

and its employees to understand and see issues first hand.

3. Create the vision

Develop the vision which will direct the change effort and align the strategies for

achieving it.

Focus on customers, shifting any predefined cultural norms which don’t truly

support the customer experience.

4. Communicate the vision

Use a wide range of media to communicate the new vision and strategies to all

stakeholders, internal and external.

Ensure the steering group leads by example,

introducing new behaviours and embedding the desired culture.

Linea Insights Page | 2

Page 3: 8 Steps to Transformation Change - lineagroup.net · 8 Steps to Transformation Change Linea Insights. 1. Establish a sense of urgency Examine the market and competitive situation

5. Empower others to act on the vision

Remove change obstacles, develop change facilitators and supporters, carefully

manage influential change saboteurs.

Change systems or structures that seriously undermine the vision.

Encourage risk taking and non-traditional ideas, activities and actions.

6. Deliver quick wins

Plan for quick and visible performance improvements.

Implement those improvements, sustainably.

Recognise and reward employees involved in the development, implementation

and sustainment of those improvements.

7. Consolidate improvements, continually develop and deliver more change

Capitalise on increased credibility to change systems, structures and policies that

don’t fit the vision.

Employ, engage, promote and/or develop people who can implement and sustain

the vision.

Reinvigorate the process with new projects, themes and change agents.

8. Institutionalise new approaches

Articulate the connections between the new behaviours and corporate success.

Develop the means to ensure leadership development and succession.

Page | 3 Linea Insights

Page 4: 8 Steps to Transformation Change - lineagroup.net · 8 Steps to Transformation Change Linea Insights. 1. Establish a sense of urgency Examine the market and competitive situation

This document has been prepared by Linea. The contents of this document do

not constitute any form of commitment or recommendation on part of Linea and

speak as at the date of its preparation.

© 2018 Linea Group Limited. All rights reserved.

No part of this document may be reproduced, stored in a retrieval system, or

transmitted in any form or by any means, electronic, mechanical, photocopy or

otherwise without the written permission of Linea Group.

Access to and use of this information is made under and shall be governed by

the laws of England and the English courts shall have exclusive jurisdiction over

any matter arising in connection with it.

t: +44 (0) 124 442 1095 e: [email protected] w: lineagroup.net