8 ways to wow your customers to get more repeat business

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Page 1: 8 ways to wow your customers to get more repeat business

Photo by vsz - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/55502991@N00 Created with Haiku Deck

Page 2: 8 ways to wow your customers to get more repeat business

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Page 3: 8 ways to wow your customers to get more repeat business

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www.naturallyloyal.com

Defined Customer Service Values

Creating a Great First Impression

Staying on their Radar

Showing your Appreciation

Establishing Trust

Building your Reputation

Exceeding Expectations

1. How do you rate in each area?

2. Where do you excel?

3. What is it you do that’s so good?

4. Where could you do more?

5. What could you do?

6. What will you do?

7. With what objective?

8. When?

8 Ways to Wow Your Customers to keep them coming back for more

Leaving a Lasting Impression

Page 20: 8 ways to wow your customers to get more repeat business

Ways to wow • Values

• Reputation

• Trust

• 1st impressions

• Exceed expectations

• Last impressions

• Appreciation

• Stay on their radar

Page 21: 8 ways to wow your customers to get more repeat business

Photo by vsz - Creative Commons Attribution-NonCommercial-ShareAlike License https://www.flickr.com/photos/55502991@N00 Created with Haiku Deck

Page 22: 8 ways to wow your customers to get more repeat business
Page 23: 8 ways to wow your customers to get more repeat business

For more information

[email protected] www. naturallyloyal.com www.21ways2wow.com