80% of learning is social, health staffing impacts

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“Supporting Health Learning Leaders…”

Insights from Kelly Palmer, CLO for Degreed and fmr CLO for LinkedIn and Yahoo

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• Welcome by Alfred Health/CHI

• Take a little trip

• 5+! ®evolutions of Health Care

• Kelly Palmer…….

• Q&A

Format

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@niemesm

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Chris McLoughlin,

Executive Director People and Culture

Alfred Health

Welcome

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@niemesm

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“Measure what you can measure but if you can’t transfer the knowledge what is the point”…. Prof. Steven Boyages, fmr CEO Western Sydney & Sydney West, Founding Chairman HealthXN


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We Believe…

“The solutions to most healthcare issues reside in the expertise of the people already within it….We just help get it out…….”


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A Little story…..

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1. Interoperability, Like a Bank

2. Workflow Guide/Streamline Logistics, like Hong Kong Harbour

3. Health Knowledge Transfer & Aggregation,

4. Engagement, Personalised Healthcare & Biometrics

5. Predictive Health, don’t shoot the messenger

6. Leadership & Mentorship

5+1 Necessary Health (R)evolutions

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@niemesm

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Learning challenges

A study by ASTD and the Masie Center found that:

30% of potential learners don’t even begin compulsory training

20% experience technical difficulty

10% 50% are interrupted at work while trying to train at desks/worksites

20% hit a roadblock in the material and give up when not supported

20% 45%drop out as material is irrelevant or redundant

30% of potential learning is lost as people don’t know how to learn

50% of what learning remains atrophies before it is applied

What is left? 70% x 80% x 90% x 80% x 80% x 80% x 70% x 50% = 9% < 1/10th of learning is actually meaningful (ASTD & Masie Centre 2001)

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So what is the new paradigm…Kelly Palmer


Delivered live at HealthXN.com

Learning Leaders Session

Melbourne 2016

HELLO

Kelly PalmerChief Learning Officer

Delivered live at HealthXN.com Learning Leaders Session

Melbourne 2016

Finding meaning and purpose

The learning journeyDelivered live at HealthXN.com


Melbourne 2016

Future talent



Melbourne 2016

Future talent

The war forthe best people

87%of organizations are revamping,

restructuring, or considering a redesign

of their talent acquisition function

Source: Bersin by Deloitte

Predictions for 2014: Building a Strong Talent Pipeline for the Global Economic Recovery



Melbourne 2016

Engagement



Melbourne 2016

Build strong

company culture

Invest in career

transformation

Provide learning

and opportunities

to be successful

The recipe for engaged employees



Melbourne 2016

Key ingredientto engagement

Build strong

company culture

Invest in career

transformation

Provide learning

and opportunities

to be successful

The recipe for engaged employees

Biggest competitive advantage

Learning



Melbourne 2016

vsTraining Learning

Business Centric

Transactional

LMS

Conformity

Control

Learner Centric

Experiential

Curated Content

Individuality

Freedom



Melbourne 2016

Training is transactional



Melbourne 2016

Learning is transformational



Melbourne 2016

Learning at the

time of need



Melbourne 2016

And, traditional training doesn’t work

$160BSpent by US businesses

annually on employee learning and training

80%Is said to be forgotten

within 30 days

<15%Successfully apply

what they learn

Source: Grovo, 2015



Melbourne 2016

70%Of the workforce

will be made up of millennials in 2020



Melbourne 2016

Source: Degreed, How the Workforce Learns in 2016, 1/2016;

Question: Where do you go for guidance and/or recommendations when you need to learn something new?

21%

23%

28%

43%

47%

55%

69%

L&D or HR department

External network

Employer's LMS

Browse specific resources

Search the Internet

Peers at work

Boss or mentor

Most people search first and ask people second

How do you learn?Delivered live at HealthXN.com

Learning Leaders Session Melbourne 2016

Learningwhat you need,

when you need it

Collaborative cohorts

Building skills & solving

real problems

20% In-person

Independent &

Collaborative,

on-demand

80%

Self-directed learning

Self-directed & In-PersonDelivered live at HealthXN.com


Melbourne 2016

Source: Degreed, Bring Your Own Learning, 2/2015; Degreed, The Importance of Informal Learning,

7/2015; Degreed, How the Workforce Learns in 2016, 1/2016

5X 61% $339.00

Workers spend 3.3

hours learning on their

own each week, 37

min. from employer

training.

61% would put in

even more time on

their own if they got

professional credit for

it.

75% invested their

own money (average

of $339 each) on

career related

learning last year.

Self-directed LearningDelivered live at HealthXN.com


vsInspire Control



Melbourne 2016

Employer BrandWith social media and technology,

employees control brand



Melbourne 2016

The Digital CLOWhy you need a digital learning strategy



Melbourne 2016

Technology and analytics are making new things possible



Melbourne 2016

Learning doesn’t happen someplace. It happens all over the place.

Internal learning Systems

+External Training

Content+

Informal Learning Ecosystem


Melbourne 2016

The Evolution of Learning Technology

Wikis, blogs, reducing the number of LMSs,

interactive e-learning, creating all our own content

Put a layer on top of LMS to make it easier to use for

Learner. Learning libraries of content – not integrated

Started using video

Integrated learning libraries, peer to peer discussions

though LinkedIn Groups, LMS in background with

Learner centric layer on top



Melbourne 2016

D

1. Personalized experience

2. Curated Content

3. Learning Pathways to build skills

4. Social collaboration

5. Insights and Analytics

A lifelong learning platform that connects content,

people, and experiences

What is Degreed?Delivered live at HealthXN.com


Melbourne 2016

Personalized Experience

My Degreed Learning ProfileDelivered live at HealthXN.com


Content Strategy:Build, Buy &Curate Content

Curated ContentDelivered live at HealthXN.com


Follow structured pathways to build skills

Learning Pathways to Build Skills

Figure out your career goals

Get credit for the skills you develop


Melbourne 2016

Connect people to experts

Peer-to-Peer Learning

Recommend what you are learning to others

Social CollaborationDelivered live at HealthXN.com


Measure skills

Understand what your learners are doing

Insights & AnalyticsDelivered live at HealthXN.com


Top 20 Leaderboard

Building a Learning Culture

Flex Ed -- $100/month to learn what you want

Quarterly Culture pulse


Melbourne 2016

Build a strong

learning cultureInvest in career

transformation

Provide learning

and opportunities

to be successful



Melbourne 2016

Your purpose in life is to find your purpose and give your whole heart and soul to it.

Gautama Buddha



Melbourne 2016

QUESTIONS

VISITget.degreed.com/business

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SHARE@degreed@kellylpalmer


Melbourne 2016

80% of learning is social, health staffing impacts

Education