8b cisco sap

8/8/2019 8b Cisco Sap

1/26 Calton Pu, Georgia Tech, College of Computing Page 1

Introduction to Enterprise Computing

1

CS4803/8803 ENC

(soon CS4365/6365)

Intro. Enterprise Computing

8B: Cisco Case Study and

SAP

Instructor: Calton Pu(unofficial) TA: Lenin Singaravelu

2

Cisco Case Study

One of the best known ERP case studies

Success story used by vendors and B-schools

Leading network router company

Founded in 1984

1990: IPO

1993: Capitalization at 0.5B

1998: Capitalization at 100B

2000: Capitalization at 531B




3

Background

Peter Solvik joins Cisco (Jan 1993)

Reorganization of the IT structure

IT worked/paid for client line organizations

Two-day failure in Jan 1994

Core application database corrupted

Urgent and important to change

4

ERP Product Selection

Management team

Formed from IT and business units

Integration partner

KPMG (consulting, auditing)

Small number of choices

The vendor should be large enough

Oracle chosen in 75 days




5

Board Approval

How much would it cost?

$15M budget for implementation

Largest single item approved by company

The legacy system crashed on the day of board

meeting

How long would it take?

Nine months to completion (stable by Q4)

6

Larger Context

New IT infrastructure worldwide

Two year, $100M effort, ERP at core

Replaced all mainframes, minis, legacy systems

New standard platforms Servers all Unix, LAN all Windows NT, clients

all PCs (Toshiba and HP), Oracle database,

TCP/IP networking

Same OSs and applications worldwide




7

ERP Project Timeline

June 2, 1994: project kickoff

July 31, 1994: process and designs complete

Sept 30, 1994: functional process approval

Dec 1, 1994: critical interfaces complete

Dec 22, 1994: pilot done, go/no-go decision

Jan 3, 1995: end user training begins

Jan 27, 1995: data conversion complete Jan 30, 1995: go live

8

ERP Project Costs

Breakdown of implementation costs

$15M over 7 months

Software 16%

Hardware 32%

System integration 38%

Core team headcount 14%




9

Customer Relationship

Web-enabled sales and customer service

Investment of $100M over 3 years to

implement Cisco.com

Jan 2001: 600K registered users

Answer questions, diagnose network problems,

provide solutions, expert advice

Direct sales: from 0% (July 1996) to $1.5B perquarter in 1998, to 92% of total (Jan 2001)

10

Supply Chain

Single enterprise: integrating Cisco andsuppliers for real-time response

New Product: automated product data

information, simulating manufacturability Autotest: integrated testing by suppliers

Direct shipping: from supplier to customer

Dynamic replenishment: real-time supplychain management




11

Cisco Market Position (1999)

High-end routers (backbone, edge)

$2B revenue, 88% market share

Mid-range routers (enterprise)

$1.4B revenue, 80% market share

Low-end routers

$1.8B revenue, 72% market share

12

Oracle9i: Application Server

A single product supporting

E-business portals

Transactional applications

Web services




13[Slide extracted from Tutorial: Application Servers and Associated Technologiesby C. Mohan, SIGMOD02]

14

FinanceGeneral Ledger

Payables

Receivables

Cash Management

Assets

iPayment

Internet Expenses

iReceivables

Balanced Scorecard

Activity Based ManagementFinancial & Sales Analyzers

Credit Management

Property Manager

Advanced Collections

Treasury

Lease Management

Customers Online

Data Librarian

Customer Data Model

Financials Intelligence

Enterprise Planning & Budgeting

iAssets

Internal Controls Manager

Human ResourcesHuman Resources

Payroll

Self-Service HR

Training Administration

Advanced Benefits

Time & Labor

iLearning

iRecruitment

HR Intelligence

ProjectsProject Costing

Project Billing

Project Management

Project Collaboration

Project Resource Mgmt

Project Contracts

Project Intelligence

Marketing & SalesMarketing

Incentive Compensation

iStore

Trade Management

Partner Manager

Proposals

TeleSales

Advanced Pricing

Field Sales

Sales OfflineQuoting

Contracts for Sales

Interaction CenterAdvanced Inbound

Advanced Outbound

Scripting

eMail Center

Survey

Oracle ERP Functionality

New in R11i versus R11




15

ProcurementPurchasing

PayablesiProcurement

Sourcing

iSupplier Portal

Procurement Contracts

ManufacturingDiscrete Manufacturing

- Project Manufacturing

- Flow Manufacturing

- Project Contracts

- Shop Floor Management

Process Manufacturing

LogisticsInventory Management

Mobile Supply Chain Apps

Warehouse Management

Transportation Execution

ServiceTeleService

Depot RepairField Service

- Spares Management

- Advanced Scheduler

- Mobile Field Service

iSupport

Service Contracts

Maintenance MgmtEnterprise Asset Mgmt

Property Manager

Product Lifecycle MgmtAdvanced Product Catalog

CADView-3D

Project Mgmt / Collab. Suite

Supply Chain IntelligenceSupply Chain Intelligence

Order ManagementOrder Management

ConfiguratoriStore

TeleSales

Receivables

Advanced Pricing

Quoting & Proposals

Trade Management

Release Management

Sales Contracts

Supply Chain PlanningMRP/Supply Chain Planning

Manufacturing Scheduling

Demand Planning

Advanced Supply Planning

Constraint OptimizationGlobal Order Promising

Inventory Optimization

Collaborative Planning

Transportation Planning

New in R11i versus R11

Oracle Other Products

16

Discussion Topics

IT as commodities

Hardware certainly are commodities

Software being commoditized (e.g., ERP)

Impact of enterprise computingNew business models (e.g., Amazon, eBay)

Enterprise transformation (e.g., Cisco, Dell)

Virtual enterprises, outsourcing




Slide Credits:

Rutgers Business School

Newark and New Brunswick

By Martin OReilly

18

Agenda

What is an ERP?

What is SAP?

What is IDES?

SAP Basics & Navigation

SAP Exercises With IDES




19

What Are The Benefits?

Cross-functional teaching tool

Access advanced software technology

Enhance marketability

Pursue research opportunities

Broaden outreach

20

What is SAP R/3?

SAP is an ERP (Enterprise Resource

Planning) system




21

What is an ERP?

Enterprise-wide system which integrates thebusiness functions and processes of anorganization

Integration of business functions into oneseamless application

Usually runs on a RDBMS

Replaces Countless Departmental andWorkgroup Information Systems

22

What is an ERP?

Links business processes

Maintains audit trail

Utilizes a common informationsystem

Implementation normally involvesBPR: Business ProcessReengineering

Difficult to Implement Correctly RailroadTracks




23

Evolution of ERP

1960s: Inventory Control Systems

1970s: MRP: Material RequirementPlanning

1980s: MRPII: MRP & Distribution

1990s: MRPII ERP with introductionof other business functionsCRMs

Today: Web Enabled ERP ConnectingERP Externally

24

What is the State of the ERPMarket?

Weak Economy = Fewer Implementations

ERP Systems firmly entrenched in infrastructure

Implementing CRM, KM, SCM ERP

Applications

Linking ERPs to Web Web Services ASPs = possible new market segments

Enterprise Application Integration (EAI) Tools




25

What is the State of the ERP

Market? Portals

Public Sector Growth laggards

Better ImplementationsExperience

Upgrades: of SAPs customers need toupgrade by 12/03

Roll Up Projects

Great PlainsMS Factor?

Current Buzz: ERP IINext: Web Services Integration

26

What is SAP R/3?

SAP = Systems, Applications and Products inData Processing (R = real time, 3 = 3 tier)

German Based Company

3rd Largest Independent Software Vendor in the

World SAP: ERP Market Leader

80% Fortune 500 Companies Use SAP

Over 18,500 Customers in 120+ Countries

Over 12 million users




27

What is SAP R/3?

Client/Server Technology

Highly Customizable

Based on Industry Specific BestPractices

Multi-lingual: International

Based on Open Standards

Integrated Applications System:Modular in design

28

New Dimension Product

Business

Information

Warehouse

Strategic

Enterprise

Management

Supply

Chain

Optimizer




29

SAP AG 1999

SAP

EnterpriseEnterprise

WarehousesWarehouses

DepartmentDepartment DivisionDivisionBusiness

Area

Business

Area

Client

CompanyCode

Plant

StorageLocations

SalesOrganization

Division

CompanyCompany SubsidiarySubsidiary

Sales

Organization

Sales

Organization

FactoryFactory

Enterprise Structure Terminology

30

SAP AG 1999

Client

Plant 1000 Plant 1100 Plant 1200

Storage

Location

0002

. . .. . .

Company Code

3000

Company Code

3000Company Code

1000

Company Code

1000

Controlling Area2000

Controlling Area2000

Storage

Location

0001

Storage

Location

0003

Organizational Structures - Levels




31

What is MySap.com or the

MySAP Business Suite?

Hosted E-Business Platform Solution

Hosted is + & -

Link Organization to Supply Chain

Link Organization to Consumers

Exchange

32

The mySAP.com E-Business

Platform

SAPMarkets*

mySAP Workplace

mySAP

CRMIndustrySolutions

mySAP

Financials

mySAP

HR

mySAP

E-ProcurementmySAP

BI

mySAP

SCM

mySAP

PLM




33

mySAP.com Solutions

mySAP Insurance

mySAP Media

mySAP Mill Products

mySAP Mining

mySAP Oil & Gas

mySAP Pharmaceuticals

mySAP Public Sector

mySAP Retail

mySAP Service Providers

mySAP Telecommunications

mySAP Utilities

Industry Solutions mySAP Aerospace & Defense

mySAP Automotive

mySAP Banking

mySAP Chemicals

mySAP Consumer Products

mySAP Engineering &

Construction

mySAP Financial Service Provider

mySAP Healthcare

mySAP High Tech

mySAP Higher Education &

Research

Cross-Industry Solutions mySAP Workplace

mySAP CRM

mySAP SCM

mySAP Marketplace*

mySAP E-Procurement

mySAP BI

mySAP PLM

mySAP HR

mySAP Financials

mySAP Mobile Business

mySAP Hosted Solutions mySAP Services

Infrastructure and Services mySAP Technology

*mySAP Marketplace is delivered through MarketSet,

a joint solution from SAPMarkets & Commerce One.

34

mySAP.com E-Business

Solutions




35

Whats Next?

Co Chairman Hasso Plattner in his own

words.

http://www.sap.com/community/events/2003_0

2_05/index.asp

36

What is IDES?

IDES = International Demonstrationand Evaluation System

IDES Basics Fictitious company using R/3

Customizing, master data, transaction data

Integrated, well-documented system environment

Simulation of business processes

IDES is a Standard R/3 System System R/3 (standard)

IDES data (customizing, master data,transaction data)




37

IDES Guidelines

To reflect increasingly complex requirements ofmodern business

To design all organizational structures in apractical manner

To make each element of the core functionality ofthe R/3 System available in its most up-to-dateversion

To allow users with very little or no previous R/3knowledge to easily run core scenarios in the R/3System

38

IDES-Asia

Tokyo / Japan

IDES Latin America

Mexico/ Mexico-C.

IDES Corporation

Manufacturing

IDES Europe

Frankfurt / Germany

Lisbon / Portugal

Paris / France

Barcelona / Spain

London / UK

New York / US

IDES North America

Toronto / Canada

IDES - The Business Group




39

Complexity

Sturdiness

Industry

AssemblymanufacturingJIT

Make-to-orderproduction

SAP Automotive

Manufacturers / Suppliers processes

Massproduction

SAP Consumer Products

Selling food and non-food products

Processmanu-facturing

SAP Chemicals

Paints, coating and solvents production

SAP Pharmaceuticals

Production of tablets

Repetitivemanu-facturing

SAP High Tech & Electronics

PC assembly and customer services

SAP Engineering / Construction Elevator and Turbine production

Productionby lot size

Engineer-to-order

SAP Aerospace / Defense

Production / Maintenance of an aircraft

engine

IDES LOGISTICS

40

IDES EuropeIDES North America

IDES Corporation

IDES Asia

National and international

charts of accounts (parallel)

Cost of sales accounting

Lisbon / Portugal

Paris / France

Barcelona / Spain

London / UK

Frankfurt / Germany

Consolidation

IDES - Financial Accounting




41

Controlling Area

IDES North America

IDES Corporation

Controlling Area

IDES Mexico

Controlling Area

IDES Europe

Marginal costing

Activity-based costing

Lisbon / Portugal

Paris / France

Barcelona / Spain

London / UK

Frankfurt / Germany

Cost accounting for all

companies

IDES - Cost Accounting

42

IDES Corporation

Retail

IDES North America

Los Angeles / US

Denver

Boulder

Colorado Springs

Tuscon

San Diego

San Francisco

Oakland

IDES Europe

Giessen / Germany

Mainz

Frankfurt

Darmstadt





43

Productionby lot size

AssemblymanufacturingJIT

Make-to-orderproduction

Processmanu-facturing

Repetitivemanu-facturing

Massproduction

Engineer-to-order

Complexity

Sturdiness

Production Retail

Textiles

Food

IDES - Logistics

44

IDES North America

New York / US

IDES Europe

Frankfurt / Germany

Dublin / Irland

IDES Corporation

Banking





45


IDES Corporation

Service Provider

Philadelphia / US

IDES North America

46

Process-oriented online help

Step-by-step documentationwith all relevant information

Functions in Detail brochure

IDES - Documentation




47

Complete R/3 model

company

Complete integration

Internet scenarios

Process-oriented online

help

Basis for all R/3 training

IDES Summary

48

SAP Access

Complete Application Form

Confirmation via email with platin.ini file

Access in RU Labs Newark and RBSCS

Levin Lab in NB




49

University Alliance Home

Page

www.sap.rutgers.edu Student Resources:

SAP Library

SAP Functions in Detail

SAP ASAP

Introduction to SAP ppt

Introduction to SAP PDF Exercises

User Application Form

Lab Locations SAPGui

Additional Access

50

Additional Access

Access via SAPGui for Java:

Install Java Plug-in or JRE

Install SAPGUI for Java

Copy platin.ini (sent with account confirmation

email) to specified directory


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Links

http://www.cio.com/forums/erp/ http://www.intelligententerprise.com/

http://www.sap.com/

http://www.oracle.com/

http://www.peoplesoft.com/

http://www.jdedwards.com/

http://www.baan.com/

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