9 Golden Rules for Measurement

1. Define success in advance

Avoid the Texas sharpshooter fallacy: painting the target once the shots have been fired

2. Use a level playing field

Treat every channel alike

3. Know your fundamentals across all media channels

Cost per thousand impressions, cost per TVR, viewability, advertising context

9 Golden Rules for Measurement

All simple. Always followed?

Inputs Outputs Outcomes

SpendViewable impressions

GRPs

ClicksTelephone calls

SalesWeb visits

Brand metricsMarket share

4. Right methodology, right job

Don’t use partial methods, like digital attribution, for holistic challenges

5. Triangulate

Seek consensus from multiple sources :econometrics, attribution, brand metrics

6. Timely results

Be honest and realistic about what can be delivered

Offline Online Planning Decisions

Budget setting

Channel allocation

Targeting

In-channel allocation

Messaging

Format detail

MMM and Brand Health Modelling

TV spot-matching

Match-back

reporting (e.g. DM)

Digital attribution

Last touch analysis

Granular decisions

High level decisions

High cadence

Low cadence

HOLY GRAIL

WHOLLY UNNECESSARY

Complete

Partial

Takes timeImmediate

Input metrics

Digital attribution / TV spot-matching

Brand metrics

Econometrics

Long term modelling

7. Be choosey about metrics

Don’t succumb to death by data

8. Allocate budget towards testing

Don’t optimise into a corner Be prepared to fail and learn

9. Context is important

Context changes So what worked in the past, might not work today

Apply human judgement to assess when this is true…

and what to do next

70%Consistent use of known successful channels

20%Testing new strategies

within existing mix

10%Testing new

channels