9 riikka olli, orkun saitoglu paypal sebc
DESCRIPTION
Riikka Olli & Orkun Saitoglu från Paypal, Torsdag 26:e maj 2011 SEBCTRANSCRIPT
Confidential and Proprietary
Title Speakers
Welcome to Payments Innovation Riikka Olli
Mobile and Devices: Monetize the next frontier
Orkun Saitoglu
PayPal for Digital Goods Orkun Saitoglu
Q&A All
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WHO IS PAYPAL?
Network effects• 224M accounts worldwide• 94M active accounts• Millions of merchants
Global footprint• 190 markets• 24 currencies• 20 local language sites
Universal payment system “adapter”
• 27 financial networks• 15k+ bank partners globally
Online fraud capabilities
• 10 years of fraud expertise• Fraud sciences technology
Closed-loop system• Dynamic relationships with
consumers and merchants at checkout
#2
#1
#3
#2
#1
Strong stated preference across online shoppers
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CONSUMERS & MERCHANTS OF ALL SIZES ADOPTING PAYPAL
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1012
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PAYPAL REPRESENTS 18 % OF GLOBAL E-COMMERCE
Created in 1998, part of since 2002 $92B in total payment volume ‘10 (+28%)$3B in stored value (PayPal balance) spent every 2 weeksBank License in Europe
2010 Key figures
224 millions accounts worldwide
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HOW PAYPAL WORKS
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Enabling global mobile commerce...
Monetizing applications for 3rd party developers...
Giving charities an effective payment tool to collect donations...
Helping consumers and merchants with expansive global partnerships...
Providing customers the best way to pay online globally
Making B2B payments more efficient with PayPal...
Facilitating payments for professional services...
You
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Enabling Financial Institutions to offer P2P solutions
YET, STILL NEEDS FOR DIFFERENT PAYMENTS SOLUTIONS
MONETIZATION ON DEVICES
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Download Movie
Pay
Site: Kino.deAmount: 9.00 EUR
PIN: ••••
Payment Successful!
Mobile Connected TV Tablets
POS
Invoicing
Device In-app Payments
Digital GoodsFinancial Innovations
A YEAR IN…WE’RE AMAZED BY THE INNOVATION
THOUSANDS OF APPLICATIONS
RE-INVENTING OLD INDUSTRIES
DISRUPTING EXISTING BUSINESS MODELS
CREATING NEW INDUSTRIES MarketplacesCrowd-
sourcing/ Fundraising
70,000+ DEVELOPERS FROM STARTUPS TO MAJOR COMPANIES
Mobile
Deals/Shoppin
g 3.0
Real-time/
Location
SocialOnline 2Offlin
e
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FACEBOOK AS A MARKETPLACE FOR YOUR PRODUCTS: BOOSKET
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Embeddding Paymentsinto the platform’s experience
CONNECTED TV: SAMSUNG MOVIES
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Confidential and Proprietary
Title Speakers
Welcome to Payments Innovation Riikka Olli
Mobile and Devices: Monetize the next frontier
Orkun Saitoglu
PayPal for Digital Goods Orkun Saitoglu
Q&A All
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PAYPAL VISION FOR MOBILE
Use your mobile wallet …
… with any technology
… anywhere
Stores, POS, kiosks
On mobile apps/websites
Events
SEVERAL BARRIERS
CONSUMER EXPERIENCE
CONSUMER TRUST
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WHAT IS PAYPAL DOING?
Consumer Wallet– Access all payment methods
anywhere– Send/Invoice Money– In-Person payments– Receipts, coupons– Value Added services
Merchant Checkout– In-app, rich authentication– 1-click payment, sign-up and sign-in– Single integration– Guest checkout– Auto-detect mobile web
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PAYPAL MOBILE SOLUTIONS
Simplicity
Consistent integration flow & features from online to mobile
Integrated and rich experience
Mobile Payment Library, ‘plug&play’ and ready to download, for iPhone, iPad and Android, finalist of
Mobile Express Checkout, one-stop solution for both web and mobile, ready for iPhone and Android
APIs based integration
Need Solution
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Review
LOGIN REVIEW
PAYPAL MOBILE WEB USER EXPERIENCE
Expands to change shipping address
Expands to change funding source
Login
Expands to list purchase details
Log In using email and password or phone and pin
• Optimized for all iPhone, iPod touch, Android browsers (2.0 and above)
• Support all mobile devices in Q3 2011
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BABYSHOP MOBILE SITE
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BABYSHOP MOBILE SITE
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BABYSHOP MOBILE SITE
MOBILE WILL DO MUCH MORE THAN M-COMMERCE
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Scanning + price comparison2D barcode
Proximity paymentAugmented reality
Confidential and Proprietary
Title Speakers
Welcome to Payments Innovation Riikka Olli
Mobile and Devices: Monetize the next frontier
Orkun Saitoglu
PayPal for Digital Goods Orkun Saitoglu
Q&A All
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QUESTION?
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MICRO PAYMENTS ON THE RISE
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USER CONTROLS THE EXPERIENCE
Remember Me• User can choose to be remembered to eliminate log-in for
future transactions
Optional Confirmation• User can even choose to eliminate the confirmation page
Funding Option• Choose from available instant funding options such as PayPal
balance, credit card, debit card, bank
Customization increases user control, convenience, satisfaction and ultimately conversion and retention…
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CHECKOUT FLOW – MINI BROWSER
• To avoid pop-up blockers, the below light box will appear after clicking the payment button if the buyer has not previously selected to have their login remembered. This will direct the user to login, sign up, or pay without signing up
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Confidential and Proprietary
CHECKOUT WITH REMEMBERED LOGIN
If a user has selected to have the checkout remember their login the payment button will display their name. After clicking the payment button the customer is taken directly to the ‘review your payment’ lightbox
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Confidential and Proprietary
HAYMARKET AUTOSPORT.COM 2-CLICK POST-PAID
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Confidential and Proprietary 28
BUYER EXPERIENCE AND USE CASES
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Confidential and Proprietary
QUESTIONS ?
OLLI [email protected]
ORKUN SAITOGLU [email protected]
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Thank you!