900-lc p. van poppel – field support specialist october 2009
TRANSCRIPT
![Page 1: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/1.jpg)
900-LC
P. van Poppel – Field Support Specialist October 2009
![Page 2: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/2.jpg)
The 900 series LC
Analytical 920 LC Semi-Prep 940 LC
![Page 3: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/3.jpg)
What will be covered
•Modules/ Options
•Parts Replacement Strategy
•Installation
•IMS diagnostics/ Troubleshooting
![Page 4: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/4.jpg)
Modules
•Autosampler
•Fluorescence Detector
•Quaternary Pump
•Column Heater/ Manual Injector
•Fraction Collector (external)
•Scale Up module
•MIB
---------------------------------------------------------------------------------------------------
•UV-vis Detector
•PDA Detector
•RI Detector (internal and external)
•ELSD (external)
•Isocratic Pump
•Sample Loading Pump
![Page 5: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/5.jpg)
Modules
•Autosampler
•Fluorescence Detector
•Quaternary Pump
•Column Heater/ Manual Injector
•Scale Up module
•MIB
•And the IMS
![Page 6: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/6.jpg)
Parts Replacement Strategy
•Ease of serviceability and a minimal number of parts will help field service representatives repair the instrument in an efficient and cost effective manner.
•We expect to service all modules to an assembly level, not to a sub assembly level. Component level repair of the circuit boards is not recommended.
•Warranty replacement of DOA modules within the system must be handled in accordance with the Instrument Escalation Procedure.Melbourne Field Support will not authorize the replacement of defective instruments unless there is an escalation.
![Page 7: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/7.jpg)
Installation
•Hardware
•Network
•Software
![Page 8: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/8.jpg)
Hardware Installation
•Plug & Play
•Pre-Plumbed
•Pre-Wired
![Page 9: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/9.jpg)
Hardware Installation
Autosampler Detector
Sample vial tray screw
Syringe movement lock down bracket
![Page 10: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/10.jpg)
Hardware Installation
Shipping Screw
Shipping Screw
Shipping Screw
Fluorescence Detector(bottom view)
![Page 11: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/11.jpg)
Hardware Installation
![Page 12: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/12.jpg)
Hardware Installation
![Page 13: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/13.jpg)
Network Setup
![Page 14: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/14.jpg)
Network Setup
![Page 15: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/15.jpg)
Network Setup
![Page 16: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/16.jpg)
Network Setup
![Page 17: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/17.jpg)
Software Installation
![Page 18: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/18.jpg)
Software Installation
![Page 19: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/19.jpg)
Software Installation
![Page 20: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/20.jpg)
Software Installation
![Page 21: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/21.jpg)
Software Installation
![Page 22: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/22.jpg)
Software Installation
![Page 23: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/23.jpg)
Software Installation
![Page 24: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/24.jpg)
Software Installation
![Page 25: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/25.jpg)
Software Installation
![Page 26: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/26.jpg)
Software Installation
![Page 27: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/27.jpg)
Software Installation
![Page 28: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/28.jpg)
IMS
![Page 29: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/29.jpg)
IMS Actions
![Page 30: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/30.jpg)
IMS Counters
![Page 31: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/31.jpg)
IMS Service Tests
![Page 32: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/32.jpg)
IMS Additional Tests
![Page 33: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/33.jpg)
IMS Log Book
![Page 34: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/34.jpg)
IMS Log Book
![Page 35: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/35.jpg)
IMS Help
![Page 36: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/36.jpg)
IMS Help
![Page 37: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/37.jpg)
Modules
•Autosampler
•Fluorescence Detector
•Quaternary Pump
•Column Heater/ Manual Injector
•Scale Up module
•MIB
![Page 38: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/38.jpg)
Auto Sampler
•Poor Reliability
• Injection Valve System• Injection Port System• LC System
•Contamination
• Injection Valve System• Injection Port System• Sample• LC System
•Electronics
![Page 39: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/39.jpg)
Autosampler Electronics
•Electronics
• Not Initialising
• Error X, Y, Z
• S-Valve
• I-Valve
• System Busy/ Communications Error
![Page 40: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/40.jpg)
IMS Autosampler Tests
•Autosampler Complete Test
•Autosampler Temperature Accuracy Test
![Page 41: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/41.jpg)
IMS Autosampler Actions
•Injection port seal replaced
•Injection valve rotor replaced
•Syringe replaced
•Purge syringe
•Syringe valve rotor replaced
•Injection valve stator replaced
•Syringe valve stator replaced
•Needle replaced
•Wash needle
•Move to injection port
•Syringe needle adjustment
![Page 42: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/42.jpg)
Fluorescence Detector
General Issues
• Noise
• Drift
• Poor Signal to Noise
• Leak Errors
• Power Problems
Electronics
• Lamp Errors
• Board Errors
• Data Errors
![Page 43: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/43.jpg)
IMS Fluorescence Detector Actions
•150W xenon lamp replaced
•Long life xenon lamp replaced
•Mercury lamp replaced
•Flowcell cleaned/replaced
•Wavelength Accuracy
![Page 44: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/44.jpg)
IMS Fluorescence Detector Tests
•Signal to Noise by Raman Light Scattering
•Detector Noise Test
![Page 45: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/45.jpg)
Quaternary Pump Problems
General Issues
• Reproducibility
• Carryover
• No Peak Observed
• Mixing Ratio Accuracy
• Pressure Fluctuations
• Split Peaks
• Liquid does not Flow
• No Power
• Pump Motor does not Rotate
![Page 46: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/46.jpg)
Quaternary Pump Problems
Degasser Issues
• Bubbles Generated at Outlet
• Bubbles Generated when Pump sucks
• Liquid does not flow
• Vacuum Pump does not work
• Vacuum Pump does not stop
![Page 47: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/47.jpg)
Quaternary Pump Electronics
Electronics
• Motor Error
• Leaks
• Data & Board Errors
• Limit Errors
![Page 48: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/48.jpg)
Quaternary Pump Electronics
Error generating condition
Initialization
Pump operation
Error generating condition
YES
YES
NO
NO
Power On
ROM ERROR RAM ERROR EPROM ERROR MOTOR INITIALIZATION ERROR ELINE ERROR
PRESSURE MAX LIMIT ERROR PRESSURE MIN LIMIT ERROR EXTERNAL STOP
![Page 49: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/49.jpg)
IMS Quaternary Pump Actions
•Inlet check valve replaced
•Outlet check valve replaced
•Piston seal replaced
•Drain valve seal replaced
•Drain valve filter replaced
•Solenoid valve replaced
•Mixer filter replaced
•Solvent filter replaced
•Gradient four way joint replaced
•(Cam Position Adjustment)
![Page 50: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/50.jpg)
IMS Quaternary Pump Tests
•Flow rate accuracy - Test meter method
•Flow rate accuracy test - Time volume method
•Flow Compositional accuracy test
•Flow Leak test
•Flow precision test
•Flow pulsation test
•Flow compositional Ripple Test
•Flow gradient linearity test
•Flow compositional precision test
![Page 51: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/51.jpg)
Column Heater/ Manual Injector Problems
General Issues
• Heating Problems
• Leaks
• Pressure
![Page 52: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/52.jpg)
Scale Up Module Problems
General Issues
• Leaks
• Pressure
![Page 53: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/53.jpg)
MIB Problems
General Issues
• Communications
• Power
![Page 54: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/54.jpg)
IMS Column Heater/ Manual Injector Actions & Tests
•Injector valve stator replaced
•Injector valve rotor replaced
•Column valve stator replaced
•Column valve rotor replaced
•Column heater temperature accuracy and stability
![Page 55: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/55.jpg)
IMS Scale Up Module Actions & Tests
•Injector valve stator replaced (Manual)
•Injector valve rotor replaced (Manual)
•Injector valve stator replaced (SUM)
•Injector valve rotor replaced (SUM)
•Column valve stator replaced (SUM)
•Column valve rotor replaced (SUM)
![Page 56: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/56.jpg)
IMS MIB Actions & Tests
•Backup the system configuration to a local folder
•Restore the system configuration from a previous backup
•Full System Test
![Page 57: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/57.jpg)
Autosampler Practical
Person 1:
• X, Y, Z movement adjustment
Person 2:
• Vial Detection & Injection Valve Sensor adjustment
Person 3:
• X & Y movement adjustment Mechanism Rails
…Injection Port Position, Syringe Valve and Syringe Sensor adjustments…
![Page 58: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/58.jpg)
Fluorescence Detector Practical
Person 1:
• Replacement of the Xenon Lamp and
• Positional Adjustment of the Xenon Lamp
Person 2:
• Replacement of the Mercury Lamp
• Perform a linearity test
Person 3:
• Clean the Flow Cell
• Perform a wavelength accuracy test
![Page 59: 900-LC P. van Poppel – Field Support Specialist October 2009](https://reader030.vdocument.in/reader030/viewer/2022032709/56649ead5503460f94bb40d5/html5/thumbnails/59.jpg)
Pump Practical
Person 1:
• Replacement of the Pump Seal & Drain Valve Seal and Solvent Filter Wash
Person 2:
• Replacement & Cleaning the Inlet and Outlet check valves and Pressure Test Mode in IMS
Person 3:
• Remove the pump and Pump Board