911 network survivability….and fcc telecommunications service priority summit 2/17/05

911 NETWORK SURVIVABILITY….and

FCC Telecommunications Service Priority Summit2/17/05

FCC Telecommunications Service Priority FCC Telecommunications Service Priority SummitSummit

Minimize Minimize vulnerability/Increase vulnerability/Increase SurvivabilitySurvivability

Public confidencePublic confidence Disaster managementDisaster management Mitigate service disruptionMitigate service disruption Business continuation Business continuation

planningplanning


Components of Network Components of Network Contingency PlanningContingency Planning

•Evaluate networkEvaluate network•Assess network risk factorsAssess network risk factors•Mitigate failureMitigate failure•Build contingency into network designBuild contingency into network design•Back up systemsBack up systems

911 NETWORK

911 NETWORK

E911

Primary

Selective Router

E911

Primary

Selective Router

E911

Secondary

Selective Router

E911

Secondary

Selective Router

Central Office

PSAP

Intertandem Trunks

911 ALINode 1

911 ALI

Node 2

Emergency ALI

Survivability – Network DesignSurvivability – Network Design

Dual Tandem NetworkDual Tandem Network Circuit DiversityCircuit Diversity Routing DiversityRouting Diversity Balanced trunk quantitiesBalanced trunk quantities Standards/Methods for Evaluating & Standards/Methods for Evaluating &

MonitoringMonitoring TSPTSP


Why did we decide to enroll?Why did we decide to enroll? September 11September 11 Homeland Security ConsiderationHomeland Security Consideration Reliability of 911 Network is essentialReliability of 911 Network is essential Part of Business Continuation Part of Business Continuation

PlanningPlanning

FCC Telecommunications Service Priority SummitFCC Telecommunications Service Priority Summit

Why did we decide to enroll?Why did we decide to enroll?

Minimize vulnerability/Increase Minimize vulnerability/Increase SurvivabilitySurvivability

Public confidencePublic confidence Disaster managementDisaster management Mitigate service disruptionsMitigate service disruptions Business continuation planningBusiness continuation planning


CATEGORY 1- National Security Leadership CATEGORY 1- National Security Leadership Services essential to national survival associated withServices essential to national survival associated with nuclear attack and critical orderwire or controlnuclear attack and critical orderwire or control servicesservices

CATEGORY 2- National Security Posture and CATEGORY 2- National Security Posture and U.S. Population Attack WarningU.S. Population Attack Warning Minimum additional services essential to maintainingMinimum additional services essential to maintaining an optimum defense, diplomatic, or continuity ofan optimum defense, diplomatic, or continuity of government posturegovernment posture


CATEGORY 3- Public Health, Safety, and CATEGORY 3- Public Health, Safety, and Maintenance of Law and OrderMaintenance of Law and Order Minimum number of services necessary for givingMinimum number of services necessary for giving civil alert, maintaining law and order and the healthcivil alert, maintaining law and order and the health and safety of the U.S. populationand safety of the U.S. population

CATEGORY 4- Public Welfare and Maintenance CATEGORY 4- Public Welfare and Maintenance of the National Economic Postureof the National Economic Posture Minimum number of services necessary forMinimum number of services necessary for maintaining the public welfare and national economicmaintaining the public welfare and national economic posture during any national or regional emergencyposture during any national or regional emergency


Consider for TSP…Consider for TSP… Message Circuits (EM)—CO to Message Circuits (EM)—CO to

TdmTdm Emergency Service Circuits (ES)—Emergency Service Circuits (ES)—

Tandem to PSAPTandem to PSAP ALI Data LinksALI Data Links Intertandem (if applicable)Intertandem (if applicable) Radio CircuitsRadio Circuits


Consider for TSP…Consider for TSP…

Administrative Lines Administrative Lines Wireless and WirelineWireless and Wireline EOC FacilitiesEOC Facilities Special Circuits—NCIC, BCASpecial Circuits—NCIC, BCA Other LinksOther Links

Central Office

Central Office Switch

Sender Unit Without monitoring

(Remotes) with monitoring

(End Offices)

Cellular Transceiver &

Interface

Cable Cut

Dedicated 911 ES Circuits

911 Call

With ANI

911 Call

Cell Site

911 Call With ANI

Cellular Switching

Office

10 Digit Telephone Number

C.O. Responder and Shelf

SR Trunk Termination

Central Office Switch

911 Call Routing (Cellular to TN @ Tandem)

When All ES Circuits From a Central Office To The Tandem Are

Out Of Service.

PSAP

Dedicated 911 EM Circuits

911 Calls With ANI

911 Tandem Office 911 Call

With ANI

FCC Telecommunications Service Priority Summit


……a question of policya question of policy

Philosophy of network managementPhilosophy of network management Dedication to reliability and Dedication to reliability and

mitigationmitigation Policy frameworkPolicy framework Core function of governmentCore function of government Natural outgrowth of planningNatural outgrowth of planning


Reasons for lack of implementation…Reasons for lack of implementation… TSP CostsTSP Costs

No cost for sponsorshipNo cost for sponsorship Service Provider Tariff CostsService Provider Tariff Costs

Belief that not necessaryBelief that not necessary Reliance on community relationsReliance on community relations Reliance on service provider relationshipsReliance on service provider relationships Belief that PS can just order it doneBelief that PS can just order it done

FCC Telecommunications Service Priority SummitFCC Telecommunications Service Priority Summit2/17/052/17/05

Nancy PollockNancy PollockExecutive DirectorExecutive DirectorMetropolitan 911 BoardMetropolitan 911 BoardMinneapolis/St. Paul Metropolitan AreaMinneapolis/St. Paul Metropolitan Area2099 University Avenue West2099 University Avenue WestSt. Paul, MN 55104-3431St. Paul, MN [email protected]@mn-metro911.org651-603-0106651-603-0106www.metro911board-mn.orgwww.metro911board-mn.org

911 network survivability….and fcc telecommunications service priority summit 2/17/05

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