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A BETTER HR MAKING YOUR TEAM STRONGER & ADDING STRATEGIC VALUE MICHAEL WALTERS EVP, HUMAN RESOURCES GENOA HEALTHCARE

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Page 1: A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp, human resources genoa healthcare

A BETTER HRMAKING YOUR TEAM STRONGER & ADDING STRATEGIC VALUE

MICHAEL WALTERSEVP, HUMAN RESOURCESGENOA HEALTHCARE

Page 2: A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp, human resources genoa healthcare

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Page 3: A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp, human resources genoa healthcare

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Page 4: A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp, human resources genoa healthcare

DISCUSSION TOPICS

Onboarding

HR Function

The Business People Data

Your Team

HR Strategy

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Page 5: A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp, human resources genoa healthcare

1. HOW TO ONBOARD

Page 6: A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp, human resources genoa healthcare

ONBOARDING FOCUS AREAS

1) Learn the business

2) Build relationships

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Page 7: A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp, human resources genoa healthcare

2. EVALUATING HR

Page 8: A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp, human resources genoa healthcare

HUMAN RESOURCES FRAMEWORK

Business Partners

Organizational Development

Recruitment

Payroll Benefits Comp Systems Metrics Compliance

Business Strategy

Fou

nd

atio

n

• Employee Relations• Coaching• Field Interface

• Training Programs• New Hire Orientation• Employee Development• Management & Leadership Excellence• Talent Management

• Workforce Planning• Sourcing/Hiring/Offers• University Outreach• Intern Programs• Onboarding Process• Employment Branding

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Page 9: A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp, human resources genoa healthcare

HR HIERARCHY OF NEEDS

Secondary Primary

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Page 10: A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp, human resources genoa healthcare

3. EVALUATING THE BUSINESS

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Page 12: A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp, human resources genoa healthcare

HOW DOES YOUR COMPANY MAKE ITS MONEY?

How does this impact your people strategy?

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Page 13: A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp, human resources genoa healthcare

P&L MECHANICS

Revenue

- COGS

GROSS PROFIT

- Operating Expenses

OPERATING INCOME

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Grow through volume or price increase

Drive down costs

Also impact through product mix

Maximize

Decide: Invest or Optimize

Page 14: A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp, human resources genoa healthcare

WHAT IS THE BIGGEST OPPORTUNITY/ CHALLENGES THIS YEAR?

How does this impact your people strategy?

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Page 15: A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp, human resources genoa healthcare

Business Model

Opportunity/

Threat

HR Strategy

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Page 16: A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp, human resources genoa healthcare

4. EVALUATING DATA

Page 17: A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp, human resources genoa healthcare

TURNOVER

Rate of turnover

Be specific.

Which populations are most important to your business?

• Is it improving?

• Compared to competitors?

• What type of turnover?

• Why are they leaving?

• Who is leaving?

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Page 18: A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp, human resources genoa healthcare

5. EVALUATING & LEADINGYOUR TEAM

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HIRING

1) How strong is their business sense?

2) How well can they develop relationships?

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Intellectual Curiosity Self Awareness

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OHIO STATE STUDIES

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Page 21: A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp, human resources genoa healthcare

ALIGNMENT

• Publish

• Three Rocks

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Page 22: A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp, human resources genoa healthcare

6. CONTINUOUS IMPROVEMENT

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IMPORTANCE OF STAYING CONNECTED

• Quarterly Report Outs • Annual Business Review

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Page 24: A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp, human resources genoa healthcare

TIPS FOR MANAGING EXECUTIVES

• Phones

• Matter of Convenience

• Morning time

• Travel days

• Get Decisions in Person

• No Surprises

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Page 25: A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp, human resources genoa healthcare

COMPETENCY BASED MODEL

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Page 26: A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp, human resources genoa healthcare

FINAL THOUGHTS

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Page 29: A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp, human resources genoa healthcare

FINAL STRATEGIC THOUGHT

What does your business need?

Go do that.

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