a brief history of the dqi september 1999: development starts on the performance indicators for...
TRANSCRIPT
A brief history of the DQI• September 1999: development starts on
the performance indicators for design
• March 2001: version one of the Design Quality Indicator tool completed for testing
• 8 July 2002: DQI Trailblazing Scheme launched
• 1 October 2003: DQI Online launched
• Now and future: continuous development driven by users of the DQI and feed into the debate on delivering excellent quality
UK Construction Industry
• Annual turnover £60Bn: 2M employed
• 50% new buildings
• Schools Programme £3Bn pa
• Hospital/Health Programme £2.9Bn pa
• Arts programme £350M pa
• Housing programme £27.5Bn pa
But will our children arrive every morning at a place like this….
Recently completed school (school ‘A’)main entrance
Or this….?
Another recent school (school ‘B’)main entrance
Into a lobby like this…..
School A - school street
Or this…..?
School D - entrance hall and school street
Gather in a hall like this…..
School A - main hall
Or this…..?
School C- Main Hall
Hospital ‘A’ Ward corridor
Will you go to a ward in a corridor like this?
Ward Corridor in general hospital Nortaljie , Sweden
Or like this…?
Ward Corridor, Intermediate Care Centre, London
Or this?
ProcessKeyPerformanceIndicators
Sustainabilityof Process and Product
ProductDesignQualityIndicators
The DQI tool aims to help:
• The client team to establish their aspirations
• The design team to identify diverging views
• A better understanding of what design is
• Clients and designers to develop a shared language for the project
And then
• Measure the project’s success against those aspirations
Efficiency
Effectiveness
Performance
Sustainability
Cost in use
Location
Engineering Systems
Functionality
Aesthetics
Kerb Appeal
Comfort
Flexibility
Safety
Access Space Standards Daylight
Visual Form
Innovation
Fitness for Purpose
Context
Air Quality Acoustics
Order
Attention to detail
Finishes
Robustness
Net to Gross
Meaning
CommodityUtilitas
FirmnessFirmitas
DelightVenustas
Vitruvius & Wootton
FUN
CTIO
NA
LITY
IMPA
CT
BUILD QUALITY
> Form & materials
> Internal environment
> Urban & social integration
> Character & innovation
> Performance
> Engineering systems
> Construction
> Use
> Access
> Space
FUN
CTIO
NA
LITY
IMPA
CT
BUILD QUALITY
Functionality
Build Quality
Impact
FUNDAMENTAL
ADDED VALUE
EXCELLENCE
Overlapping quality fields
6 Pilot Studies86 Trailblazers
1200 users (and growing)
• Post occupancy evaluation of RIBA Award-winning Pool
• DQI highlighted strengths and weaknesses
Darlaston Leisure Centre
“… We've got the best baths in the area and people are coming from miles to use it.” (local user)BUT“..the gym overheats and the reception desk is very difficult to use.” (facilities manager)
The DQI aims to1. focus on comparison to help communication and
encourage involvement within the project team
2. improve briefing
3. monitor and review design aspirations through the process
4. manage expectations by aspiring for quality
and in the longer term
5. through benchmarking and cross comparison to correlate quality with factors in the procurement process to influence decisions for delivering excellent quality
Wide Endorsement
• DCMS• HM Treasury• DTI• OPDM• OGC• Strategic Forum for
Construction
• Prominent industry figures
• RIBA• British Property
Federation• NHS Estates• Major Contractors
Group• The Audit Commission• BE• Constructing
Excellence Board
Quotes
• Paul Finch, Deputy Chairman, CABE“The DQI helps the assessment of design in a constructive way, acknowledging that there are qualitative aspects capable of objective evaluation.”
• Peter Gershon, Chief Executive, OGC“We have supported the DQI from the very beginning, because central government is committed to creating better public buildings”
• Stuart Henderson, Deputy Chairman, CIC“Good design can optimise the resources deployed in any construction project adding value to buildings. CIC has drawn upon a wealth of experience in developing the DQI tool, all of this knowledge has been assimilated to form this excellent practical tool, DQI Online.”
• Peter Rogers, Chairman, SFfC‘‘The Strategic Forum for Construction fully supports the tool. In fact one of the key headline targets for the Forum is for 500 projects to have used the DQI by the end of 2004. By 2007 we are optimistic that usage will have expanded to 60% of all publicly funded projects.”
Quotes
Using the DQI Toolkitwww.dqi.org.uk
Some tips
1. This should be fun and the conversation between you is an important part of the process
2. Don’t score ‘Strongly agree’ on every line, imagine you only have €500 to spend…
3. If statement is irrelevant to you or your project then answer ‘Not applicable’
4. If you don’t know about the statement then answer ‘Don’t know’
5. You can ‘take a break’ and revisit it later
6. Use the ( ) information tips
Weightings
• weightings pages will appear at the end of each of the main sections and for the overall DQI
• distribute the total number of points available between the aspects depending upon how important each aspect is to you
• in the example on the next slide the respondent felt that for their building Functionality and Impact were more important than Build Quality
WEIGHTING ALGORITHM
DQI = F+I+BQx
DATA COLLECTION
TOOLVISUALISATION
www.dqi.org.uk
In-usePeckham Pulse Healthy Living Centre
Mid-design stageDoha Embassy
Design briefing stageParliament Hill School
Strategic briefing stageThe British Library Centre for Conservation
w: www.dqi.org.uke: [email protected]: 020 7399 7424