a brief talk on high-performing organisations
TRANSCRIPT
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A Brief Talk On High-Performing Organisations
Phil Calçado - http://philcalcado.com
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The Employee Lifecycle
Hiring Nurturing Exiting
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Hiring
Sourcing Screening Interviewing Hiring Sync Offer
Candidate Experience
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Sourcing is the hardest part of hiring.
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Screening needs to be as automated as possible, but not generic.
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Hiring Sync needs to be a conversation between members of the committee.
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Offer is hard in the beginning, but it becomes easier with more data points.
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A good Candidate Experience is mostly about short lead times and frequent updates.
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Nurturing
Drive&
Alignment
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Some people are driven by building products, others by solving hardcore engineering problems, others by teamwork.
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What makes the person tick must be aligned with the best interest of the organisation.
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Exit
Misalignment, Performance,
and outgrowing.
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When the person’s motivation isn’t aligned with what the organisation needs, an assisted exit can help everybody.
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Give feedback on performance always and often, and do not move under performers to a corner hoping they’ll eventually quit.
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The organisation doesn’t need a Senior Vice President of Photocopy. Acknowledge when people outgrow the current organisation’s size and consider an assisted exit.
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Shaping Teams
Horizontal Vertical Mixed
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Horizontal teams increase lead time and can cause misalignment.
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Vertical teams often don’t leverage economies of scope.
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Mixed teams require a servant leadership culture.
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Measuring Productivity
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Vertical teams should be guided by a business business metric.
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Horizontal teams should be guided by feedback from teams they serve.
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All teams should use lead time as their continuous improvement metric.