a business unit… we will discuss: job applications resumes interviews business letters

44
A Business Unit… A Business Unit… We Will Discuss: We Will Discuss: •Job Applications •Resumes •Interviews •Business Letters

Upload: lydia-griffin

Post on 11-Jan-2016

216 views

Category:

Documents


1 download

TRANSCRIPT

Page 1: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

A Business Unit…A Business Unit…

We Will Discuss:We Will Discuss:

•Job Applications

•Resumes

•Interviews

•Business Letters

Page 2: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Some Things You Should Some Things You Should Know 1Know 1stst for Your Age… for Your Age…

When school is IN session minors 14 & 15 Cannot be employed before 7:00 a.m. or after 7:00 p.m.; work more than 3 hours on any School Day; work more than 18 hours in any School Week; work during school hours, unless employment is incidental to a vocational training program.

When school is NOT in session minors 14 & 15 Cannot be employed before 7:00 a.m. or after 9:00 p.m.; work more than 8 hours per day; work more than 40 hours per week.

Minors 14 & 15Minors 14 & 15

Minor:Minor: Any person less than 18 years of age who has not obtained a high school Any person less than 18 years of age who has not obtained a high school diploma.diploma.

Page 3: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Some Things You Should Some Things You Should Know for Your Age…Know for Your Age…

Minors 16 & 17Minors 16 & 17

Minor:Minor: Any person less than 18 years of age who has not obtained a high school Any person less than 18 years of age who has not obtained a high school diploma.diploma.

When school is IN session minors 16 & 17 Cannot be employed before 7:00 a.m. or 6:00 a.m. if employed after 8:00 p.m. the previous night; or after 11:00 p.m. Sunday through Thursday. There is no limitation in hours per day or week.

When school is NOT in session minors 16 & 17 Have no limitation as to the starting and ending time and no limitation in hours per day or week.

Page 4: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

What is Minimum What is Minimum Wage?Wage?

$7.25 for non-tipped $7.25 for non-tipped employeesemployees

$3.70 for $3.70 for tipped tipped

employeesemployees

Page 5: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Day 1: Job ApplicationsDay 1: Job ApplicationsSome Things You Should Know…Some Things You Should Know…

1.1. If you go to the place of employment If you go to the place of employment to pick up a job application…to pick up a job application…

•What should you What should you wear?wear?

Dress appropriate…khakis and a polo shirt would be good! Conservative!

You don’t have to overdress, but look clean, nice, and put-together!

After all…you never know who might see you! They could offer you an interview that day!

Also, how do you want to be remembered? “Oh yeah that

dirty girl with the messy hair…or that guy that just

rolled out of bed?”

You Write: appropriate, conservative, nice/neat

Page 6: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Another Another thingthing……•If you have the chance to pick up the If you have the chance to pick up the application yourself….pick up 2 (in application yourself….pick up 2 (in case you mess up)case you mess up)

•If they hand it to you, just take 1If they hand it to you, just take 1

Something elseSomething else……•When you speak to the person that When you speak to the person that

gives you a job application…USE gives you a job application…USE YOUR MANNERS! Be extra polite…YOUR MANNERS! Be extra polite…

after all, they might be the person after all, they might be the person who hires you!who hires you!

•You might even ask if he/she knows if You might even ask if he/she knows if there are any positions open.there are any positions open.

““Please”Please”

““Thank-you!”Thank-you!”

You Write:

1. Take an extra? 2. Be extra polite. 3. Ask positions open.

You may print from home computer?

Page 7: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Some Good Ideas!!!It’s good to fill It’s good to fill out the application out the application at the business and at the business and give it to them that give it to them that same day while you same day while you

are there.are there.

So…if you know you’re So…if you know you’re going to pick up an going to pick up an

application, it’s a good application, it’s a good idea to keep a list of idea to keep a list of references and their references and their addresses with you!addresses with you!

Also addresses of old Also addresses of old employers or schools!employers or schools!

Its also a good idea to Its also a good idea to ask if you could ask if you could

personally hand your personally hand your application to the application to the

manager or the person manager or the person doing the hiring.doing the hiring.

Go alone!Go alone!

Page 8: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

You Write:

1. Turn in app while there same day.

2. Keep list of address & phone #’s with you.

3. Ask to hand app to manager!

4. Go alone!

Page 9: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

How to Fill Out a Job How to Fill Out a Job ApplicationApplication•Use blue or black pen

•Be VERY neat

•Print information

•If you mess up, don’t scratch it out!

•Be honest, accurate, & thorough!!!

•Don’t leave any blank!

•Make sure you write on the correct lines

•Make sure you write your 1st and last name in the right spot!

Page 10: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Information You Might Have to ProvideInformation You Might Have to Provide •Personal InfoPersonal Info: name, address, phone, social sec. #, DOB

•School InfoSchool Info: School name, location, dates you attended these schools, extra curricular activities

•Work ExperienceWork Experience: Place of employment, address of employer, dates you worked there,

•Job Skills - ExJob Skills - Ex: Computer skills -typing, baking, mechanical skills, organization, speaking abilities,

•Personal SkillsPersonal Skills: ability to get along with people, ability to deal with conflict, are you creative? your type of personality, are you a leader?

•3 References3 References: people that know you that would speak well of you….NOT relatives, friends, neighbors, etc.

•Principals,

•Employers,

•Coaches

Page 11: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Let’s Try Let’s Try One!One!

Page 12: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

INFO FOR SAMPLE JOB INFO FOR SAMPLE JOB APPLICATIONAPPLICATION

Social Security Number: 123-456-7899

Position applied for: Any

Salary Desired: Negotiable

Days/Hours Available: Fri, Sat, Sun

Hours You Can Work: 18

When Available: Now

Name of School: St. Clairsville Middle School

104 Woodrow Ave St. Clairsville, Oh 43950

Page 13: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

INFO FOR SAMPLE JOB INFO FOR SAMPLE JOB APPLICATION…ContinuedAPPLICATION…Continued

# of School Years Completed: 4

Major/Degree: NA

Transportation: Parents

References: Rachel Duncan

8th Grade English Teacher

Telephone: 740-695-2200

Other Reference Ideas: Coach? Principal? Legenia? Mr. Berk?

Page 14: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

What is a Resume?What is a Resume?1 Page Summary of Your 1 Page Summary of Your

Skills & ExperienceSkills & Experience

How Long do How Long do Employers Look at a Employers Look at a

Resume?Resume?Less than Less than

30 30 Seconds!!!Seconds!!!

This Means…This Means… Make every detail Make every detail important!!!important!!!

Page 15: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

What Should Be on a ResumeWhat Should Be on a Resume??????

HeadingHeading: Personal Information…(Formal Name), Big and Bold!

****ObjectiveObjective: 1 Sentence of the type of job you want…MIP (most important part of resume!)EducationEducation: As students, this should be your next section of info. List your latest schooling & any other related classes you’ve taken or are taking.

ExperienceExperience: Previous employers, locations, & dates you’ve worked there.ActivitiesActivities: School or community activities. Prom committee, student council, sports, music, etc.Summary of SkillsSummary of Skills: Special talents relevant to employer….type 60 WPM, Fluent in another language, etc.

ReferencesReferences: People who have observed your work.

Page 16: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

How Do I Create a How Do I Create a ResumeResume??????

The words that we just went over on the

last slide are good headings

to use!

It is not like an essay format; It is not like an essay format; it’s more like an outline!it’s more like an outline!

You want to You want to use headings use headings

no no paragraphs!paragraphs!

Think of it as a way Think of it as a way to sum up your to sum up your

abilities and SELL abilities and SELL yourself!yourself!

Headings should Headings should be bolded and be bolded and

stand out!stand out!

Page 17: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

In What Order Do the In What Order Do the Headings Go?Headings Go?

Young People Young People (YOU(YOU):):

Chronological

What Does That What Does That Mean?Mean? Follows your

work history backwards from your current job/experiences

Education or Education or Work Experience Work Experience

11stst??If you have experience that relates directly to

the job, put that first…if not, put your

education 1st.

Page 18: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Should I Use Complete Should I Use Complete Sentences???Sentences???

NO!!NO!!!!Use Action Phrases!Use Action Phrases!

Leave Unnecessary Leave Unnecessary Words Out Words Out

Action Phrase ExamplesAction Phrase Examples::

““Works well with others”Works well with others”

““Demonstrates punctuality”Demonstrates punctuality”

““Portrays responsibility”Portrays responsibility”

““Communicates clearly”Communicates clearly”

““Leads others”Leads others”

Page 19: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Hmm…Does it Matter Hmm…Does it Matter What the Resume Looks What the Resume Looks Like?Like?

““AbsoluteAbsolutely!”ly!”•Use white or off-white Use white or off-white

paper…no colored paper!paper…no colored paper!

•Use black inkUse black ink

•No fancy borders or pictures No fancy borders or pictures (unless applying for graphic design, advertising, (unless applying for graphic design, advertising,

etc.)etc.)

•Should be typed!Should be typed!

Page 20: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

““Let’s Let’s Try Try

One!”One!”

Page 21: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Keys to an Effective Keys to an Effective InterviewInterview•What to do,What to do,

•how to dress, &how to dress, &

•How to answer How to answer questions!questions!

It all comes It all comes down to this down to this

moment!moment!

Page 22: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Keys to an Effective Keys to an Effective InterviewInterviewKEY 1KEY 1::Dress Like You Mean Dress Like You Mean

BusinessBusiness

A suit is good depending on the job applied for. A suit is good depending on the job applied for. You need to dress more like you’re ready to go to You need to dress more like you’re ready to go to work than to go to a concert. work than to go to a concert.

No jeans, no bare midriffs, no ripped shirts or wild No jeans, no bare midriffs, no ripped shirts or wild hair. This is the time to “blend in”. hair. This is the time to “blend in”.

Guys could wear a dress shirt and tie, or a good Guys could wear a dress shirt and tie, or a good pair of khakis and a dress shirt, depending on job pair of khakis and a dress shirt, depending on job applied for. applied for.

Girls skip the multiple layers of bracelets, go easy Girls skip the multiple layers of bracelets, go easy on makeup and scents, and keep the outfit simple.on makeup and scents, and keep the outfit simple.

Make sure to iron outfit!!!Make sure to iron outfit!!!

Page 23: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Keys to an Effective Keys to an Effective InterviewInterviewKEY 2KEY 2::It’s Showtime – Be Early!It’s Showtime – Be Early!

•If potential employers have a pet peeve, If potential employers have a pet peeve, it’s the applicant who arrives late for the job it’s the applicant who arrives late for the job interview.  interview. 

•Allow an extra fifteen to twenty minutes to Allow an extra fifteen to twenty minutes to get to any interview, especially if your get to any interview, especially if your interview is in a location with heavy traffic interview is in a location with heavy traffic or in an area you don’t know well. or in an area you don’t know well.

•Arriving about 10 minutes prior to the Arriving about 10 minutes prior to the interview lets the employer know you want interview lets the employer know you want the job!the job!

Page 24: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Keys to an Effective Keys to an Effective InterviewInterview

KEY 3KEY 3::Come Ready to Ask QuestionsCome Ready to Ask Questions •It’s not only the employer who gets to ask It’s not only the employer who gets to ask questions during the interview, you can ask questions during the interview, you can ask questions of your own. questions of your own.

•Why is this a good idea? It shows you’re Why is this a good idea? It shows you’re interested & serious about the job.interested & serious about the job.

Page 25: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Keys to an Effective Keys to an Effective InterviewInterviewKEY 3KEY 3::Come Ready to Ask Come Ready to Ask

Questions…ContinuedQuestions…Continued

What kinds of questions might be What kinds of questions might be appropriate?  Here are some suggestionsappropriate?  Here are some suggestions::

•What do you think is the most important thing I need What do you think is the most important thing I need to know about this job?to know about this job?

•What kinds of opportunities might there be for me to What kinds of opportunities might there be for me to learn new skills here?learn new skills here?

•Is there anything else you need to know about me?Is there anything else you need to know about me?

•Will I be trained on the job by you or someone else?Will I be trained on the job by you or someone else?

Page 26: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Keys to an Keys to an Effective Effective InterviewInterviewKEY 4KEY 4: : Say “Thank-You” TwiceSay “Thank-You” Twice!!

•When you first step in the door, you can When you first step in the door, you can say, “Thank you for taking the time to say, “Thank you for taking the time to meet with me. I’m very interested in meet with me. I’m very interested in learning about this job.”  learning about this job.” 

•When you leave, you can add another When you leave, you can add another bit of thanks by saying something such bit of thanks by saying something such as : “Thank you for the chance to learn as : “Thank you for the chance to learn more about the job. I hope to hear from more about the job. I hope to hear from you soon.”you soon.”

Page 27: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Keys to an Effective Keys to an Effective InterviewInterviewKEY 5KEY 5: : Write a Thank You Note After Write a Thank You Note After

the Interviewthe Interview!!•Believe it or not, a thank you letter might get you the job. Believe it or not, a thank you letter might get you the job. There are lots of applicants who have the same or better skills There are lots of applicants who have the same or better skills than you, but how many of those will sit down and send a thank than you, but how many of those will sit down and send a thank you note?  Most likely only one or two!  you note?  Most likely only one or two! 

  

•What do you say in a post-interview thank you note?  You only What do you say in a post-interview thank you note?  You only need express three main ideas:need express three main ideas:

•Thank you for meeting with me.Thank you for meeting with me.

•I am interested in working with your company.I am interested in working with your company.

•I look forward to hearing from you.I look forward to hearing from you.

Thank note notes are best if handwritten, but even an email Thank note notes are best if handwritten, but even an email note will help you keep your name in front of an employer.note will help you keep your name in front of an employer.

Page 28: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

TYPICAL INTERVIEW TYPICAL INTERVIEW QUESTIONS & GOOD QUESTIONS & GOOD

ANSWERS!ANSWERS!

*Be calm!*Be calm!

*Be confident!*Be confident!

*Respond positively!*Respond positively!

Page 29: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Question #1Question #1:: “What “What have you learned from have you learned from your mistakes?”your mistakes?”

SOME OPTIONS:SOME OPTIONS:                I think that one of the most important I think that one of the most important things I’ve learned is persistence. Not to give up things I’ve learned is persistence. Not to give up too soon.too soon.

                I have learned to give every person a I have learned to give every person a second chance because 1second chance because 1stst impressions can be impressions can be misleading.misleading.

                I’ve learned that there are more than 1 I’ve learned that there are more than 1 solution to a problem.solution to a problem.

Page 30: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Question #2Question #2:: “Why “Why did you leave your last job did you leave your last job

(assuming you were NOT fired)?”(assuming you were NOT fired)?”

SOME OPTIONS:SOME OPTIONS:                I'm relocating to this area due to family I'm relocating to this area due to family circumstances.circumstances.

                I am interested in a new challenge and an I am interested in a new challenge and an opportunity to use my skills.opportunity to use my skills.

                I recently received my degree and I want to I recently received my degree and I want to utilize my educational background in my next utilize my educational background in my next position.position.

                I left my last position in order to spend I left my last position in order to spend more time with my family. Circumstances have more time with my family. Circumstances have changed and I'm more than ready for full-time changed and I'm more than ready for full-time employment again. employment again.

Page 31: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Question #3Question #3:: “Why “Why did you leave your last job did you leave your last job (assuming you (assuming you WEREWERE fired)?” fired)?”

SOME OPTIONS:SOME OPTIONS:·        **Although circumstances caused me to leave my first job, I was very successful in school and got along well with both students and faculty.

·        **Perhaps I didn't fully understand my boss's expectations or why he released me so quickly before I had a chance to prove myself.

·        **Certain personal problems, which I now have solved, unfortunately upset my work life. These problems no longer exist and I'm up and running strong to exceed expectations in my new job.

**After thinking about why I left, I realize I should have done some things differently. That job was a learning experience and I think I'm wiser now. I'd like the chance to prove that to you.

Page 32: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Question #4Question #4:: “What “What is your greatest weakness?”is your greatest weakness?”

SOME OPTIONS:SOME OPTIONS:        ~When I'm working on a project, I don't want just to meet deadlines. Rather, I prefer to complete the project well ahead of schedule.

        ~I like to make sure that my work is perfect, so I tend to spend a little too much time checking it. However, I've come to a good balance by setting up a system to ensure everything is done correctly the first time.

        ~Being organized wasn't my strongest point, but I implemented a time management system that really helped my organization skills.

Page 33: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Question #5Question #5:: “What “What is your greatest strength?”is your greatest strength?”

SOME OPTIONS:SOME OPTIONS:   My time management skills are excellent and I'm organized, efficient, and take pride in excelling at my work.

  ~I pride myself on my customer service skills and my ability to resolve what could be difficult situations.

~When I'm working on a project, I don't want just to meet deadlines. Rather, I prefer to complete the project well ahead of schedule.

Page 34: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Question #6Question #6:: “How “How would you describe the pace at would you describe the pace at

which you normally work?”which you normally work?”

A Good OPTION:A Good OPTION:

I work at a steady pace, but usually complete work before

the deadline.

Page 35: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Question #7Question #7:: “How “How would you describe would you describe

yourself?”yourself?”

SOME OPTIONS:SOME OPTIONS:         ~I'm a people person. I really enjoy meeting and working with a lot of different people.

·        ~  ~I'm a perfectionist. I pay attention to all the I'm a perfectionist. I pay attention to all the details, and like to be sure that everything is just right.details, and like to be sure that everything is just right.

·        ~I'm a creative thinker. I like to explore alternative solutions to problems and have an open mind about what will work best.

·        ~   ~I'm efficient and highly organized. This enables I'm efficient and highly organized. This enables me to be as productive as possible on the job.me to be as productive as possible on the job.

~I enjoy solving problems, troubleshooting issues, and coming up with solutions in a timely manner.

Page 36: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Question #8Question #8:: ““Do you take work home with Do you take work home with

you?”you?”

A good option:A good option:

        When I need to, no problem. I realize the importance of meeting deadlines and

getting work done on time.

Page 37: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Question #9Question #9:: “How do “How do you handle stress and you handle stress and

pressure?”pressure?”

SOME OPTIONS:SOME OPTIONS:         *The appropriate way to deal with stress is to make sure I have the correct balance between good stress and bad stress.

        *I react to situations, rather than to stress. That way, the situation is handled and doesn't become stressful.

        *I actually work better under pressure and I've found that I enjoy working in a challenging environment.

        *I'm the kind of person who stays calm under pressure, and handles stress fairly easily.

Page 38: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Question #10Question #10:: “What “What motivates you?”motivates you?”

SOME OPTIONS:SOME OPTIONS:  ~  I've always been motivated by the desire to do a good job at whatever position I'm in. I want to excel and to be successful in

my job, both for my own personal satisfaction and for my

employer.

~I am motivated both by the challenge of finishing

projects ahead of schedule and by managing a teams to

achieve our goals.

Page 39: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Question #11Question #11:: “What “What are your salary expectations?”are your salary expectations?”

SOME OPTIONS:SOME OPTIONS:         $ I’d like to know more about the responsibilities and the challenges of the job prior to discussing salary.

        $ They are open based upon the position.

        $ Give the employer a salary range based upon the salary research you've done up front.

Page 40: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Question #12Question #12:: “Why “Why should you be hired?”should you be hired?”

A good option:A good option:            Because I have the skills outlined in the job Because I have the skills outlined in the job

description and I bring (X) years of expertise to this description and I bring (X) years of expertise to this position. Words to describe me are: hard working, position. Words to describe me are: hard working,

professional, trusted and a team player. professional, trusted and a team player.

Page 41: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Question #13Question #13:: “What “What interests you about this job?”interests you about this job?”

some options:some options:      ****This is not only a fine opportunity, but this company is a place This is not only a fine opportunity, but this company is a place

where my qualifications can make a differencewhere my qualifications can make a difference

****I want this job because it seems tailored to my I want this job because it seems tailored to my abilities. Additionally, the team I would work with looks terrific.abilities. Additionally, the team I would work with looks terrific.

Page 42: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Question #14Question #14:: “Why “Why are you the best person for this are you the best person for this

job?”job?”

Some opti0ns:Some opti0ns:             I am self motived, hard working, and dedicated. Also a great multitasker who I am self motived, hard working, and dedicated. Also a great multitasker who has proven time over time, to meet tight deadlines and have the passion to help has proven time over time, to meet tight deadlines and have the passion to help others in a timely manner. Therefore I know I would be a great addition to your others in a timely manner. Therefore I know I would be a great addition to your team. team.

·· If my qualifications and capabilities are not enough to make this job, I am If my qualifications and capabilities are not enough to make this job, I am much open to training and open for new ideas needed. If you will give me chance I much open to training and open for new ideas needed. If you will give me chance I am capable of learning.am capable of learning.

Page 43: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Question #15Question #15:: “What “What type of environment do you type of environment do you

prefer?”prefer?”

A good opti0n:A good opti0n:I can be flexible when it comes to my work environment. What I can be flexible when it comes to my work environment. What

is the environment in this department like? (Once they've is the environment in this department like? (Once they've described the work environment, include key phrases they've described the work environment, include key phrases they've used when you describe your preferred work environment). used when you describe your preferred work environment).

Page 44: A Business Unit… We Will Discuss: Job Applications Resumes Interviews Business Letters

Congratulations!!!

Now You’re Ready to Work!!!