a career in web operations
TRANSCRIPT
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a careerhow and why
@postwaitTuesday, November 8, 2011
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Hi, I’m TheoI’ve made a career in
“this stuff”
@Tuesday, November 8, 2011
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Careerwhat’s that?
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A career isa pursuit;
a willingness to mature;patience to become
exceptionalTuesday, November 8, 2011
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Expert: JavaWANTED:
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Java Expert:I learned that in school
had one classI graduated last yearapplying for: expert
APPLICANT:
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Java Expert:I learned that in school
had one classI graduated last yearapplying for: expert
APPLICANT:
Bullshit
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truly excellentone must treat it as a craft.
one must become a craftsman.through experience learn discipline.
andthrough practice achieve excellence.
To be
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step #1educate yourself.
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step #2be disciplined
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step #3learn from & share with
your peers
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step #4be patient.
experience takes time(and mistakes)
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A Career in...this stuff
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This stuff is:Web Operations
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But, I do:Web Development...UI Development...
Usability...Systems Engineering...
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Bullshit
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The Webchanged everything
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The Cloudonly made us realize it
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SpecificallySaaS
(your website is SaaS)Tuesday, November 8, 2011
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Your Productusers
systemsfeatures
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Your Product
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One Copy
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One Copymust evolve
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One Copymust evolve
must compete
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One Copymust evolve
must competemust perform
Tuesday, November 8, 2011
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One Copymust evolve
must competemust performmust deliver
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Must Operate
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Whatdoes it take?
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DevOps
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DevOpsis bullshit
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That’s not fair(just like life)
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DevOpsis not wrong...
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DevOpsis incomplete,
is interpreted wrong,and is too isolated
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We need
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*Ops
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.*Ops
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^(?<dept>.+)Ops$
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Everyonein your organization
needs
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OperationalMentality
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is to build systemsthat operate
Your Job
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Your Job
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Your Job
Javascript
CSS
HTML
Databases
MySQL
Java
C/C++
Erlang
PHP
Perl
Browsers
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Ops’ JobYour Job
Javascript
CSS
HTML
Databases
MySQL
Java
C/C++
Erlang
PHP
Perl
Browsers
Tuesday, November 8, 2011
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Ops’ JobYour Job
Javascript
CSS
HTML
Databases
MySQL
Java
C/C++
Erlang
PHP
Perl
Browsers
Deployment
Provisioning
OncallRoot Cause Analysis
Packaging
Resource Planning
Production Troubleshooting
Monitoring
Tuesday, November 8, 2011
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Magicoperations pixie dust
doesn’t exist
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Provisioningvirtual systems has been
fast, cheap and easyever since systems
became virtualTuesday, November 8, 2011
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Managingrisk and liabilities is
simple, fast and painless...
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if you skip it
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analogy time: security :
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securityis not a feature
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securityis not a deliverable
in a project plan
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securityis not “phase 2”
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securityis a state of mind
it is a state of beingit is a mentality
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operationsis no different
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Nowback to your job
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Ops’ JobYour Job
Javascript
CSS
HTML
Databases
MySQL
Java
C/C++
Erlang
PHP
Perl
Browsers
Deployment
Provisioning
OncallRoot Cause Analysis
Packaging
Resource Planning
Production Troubleshooting
Monitoring
Tuesday, November 8, 2011
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Ops’ JobYour Job
Javascript
CSS
HTML
Databases
MySQL
Java
C/C++
Erlang
PHP
Perl
Browsers
Deployment
Provisioning
OncallRoot Cause Analysis
Packaging
Resource Planning
Production Troubleshooting
Monitoring
Tuesday, November 8, 2011
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Ops’ JobYour Job
Javascript
CSS
HTML
Databases
MySQL
Java
C/C++
Erlang
PHP
Perl
Browsers
Deployment
Provisioning
OncallRoot Cause Analysis
Packaging
Resource Planning
Production Troubleshooting
MonitoringGeneralist
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rule #1what you build
will break
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you can
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buildoperational software
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you must
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thinkoperationally
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startby turning the tables
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DevOpshas been about putting
more dev into ops
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DevOpsneeds balance
put more ops into dev
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Backto your organization
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CIO/CTOis responsible for
operations in aSaaS company
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Titlesdon’t matter
COO/CIO/CTO/CMIFRO
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Someonehas to make things run
make them run better
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That Someoneis...
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You
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this mentalityis the beginning of your
career inweb operations
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this mentalityis the beginning of your
career inweb operations
anythingTuesday, November 8, 2011