a collection of winter experiences - carrier · luxury ski & snow experience nature at its most...

CARRIER, NO.1 LAKESIDE, CHEADLE, CHESHIRE, SK8 3GW TEL: 0161 491 7600 EMAIL: [email protected] Carrier Limited registered in England No. 2671002 ATOL 2968 ABTA V0391

Additional brochures in our portfolio:

www.carrier.co.uk

AfricaBotswana, Kenya, Malawi, Mozambique, Namibia, Rwanda, South Africa, Tanzania, Zambia and Zanzibar.

Call 0161 491 7610

Caribbean, Bermuda & MexicoAnguilla, Antigua, Barbados, Bermuda, British Virgin Islands, Cruising, Grenada, Jamaica, Mexico, Nevis, St Barths, St Lucia, The Bahamas, The Grenadines, Tobago, Turks & Caicos and Villas.

Call 0161 491 7620

Indian Subcontinent, Far East & AustralasiaAustralia, Bhutan, Borneo, Burma, Cambodia, China, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Laos, Malaysia, New Zealand, Singapore, Sri Lanka, Thailand and Vietnam.

Call 0161 491 7630

USA, Canada & MexicoArizona, California, Canada, Cruising, Florida, Hawaii, Las Vegas, Mexico, Montana, New England, New York, Utah and Wyoming.

Call 0161 491 7640

Europe & North AfricaCroatia, Cruising, Cyprus, Egypt, France, Greece, Ireland, Italy, Madeira, Monaco, Montenegro, Morocco, Portugal, Prague, Spain and Turkey.

Call 0161 491 7650

Indian Ocean & ArabiaAbu Dhabi, Dubai, Jordan, Maldives, Mauritius, Oman, Qatar, Ras Al Khaimah, Seychelles and Sri Lanka.

Call 0161 491 7660

Luxury Ski & SnowAntarctica, Austria, Canada, France, Italy, Sweden, Switzerland and USA.

Call 0161 491 7670

Luxury Ski & Snow 12/13A Collection of Winter Experiences

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Luxury Ski & Snow

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Luxury Ski & Snow

At Your ServiceAwArd-winning sErviCE And ExpErtisE

Travel is our PassionWe know that to travel is to make aspirations come true. Every holiday that we create is undertaken with the utmost care and attention. Every step of your journey is planned perfectly. With over thirty years’ experience we have the depth of knowledge and wealth of experience to ensure that no detail is overlooked. With the help of our well-informed specialists and the Carrier Concierge service, we offer a truly personal and bespoke experience.

Simply the BestWe take pride in seeking out the world’s best hotels, resorts, lodges and chalets. Our Product Managers and Sales Consultants are constantly travelling the globe to visit new hotels, discover hidden gems and ensure that all of the properties in our extensive portfolio meet our exacting standards and criteria. Four Seasons, Fairmont, Relais & Châteaux and independent, privately-owned luxury hotels – our list of partners represents the crème de la crème of luxury travel.

Peace of MindWhen you book with Carrier you may rest assured that your holiday is fully protected. We are ABTA and AITO bonded and are ATOL protected by the Civil Aviation Authority. We work closely with our specialist travel agents to ensure that all aspects of your booking are secure. Should any problems occur whilst you are away, which are not resolved to your satisfaction in situ by the hotel, our team in the UK will do our very best to help you.

The Carrier Concierge Wherever you travel you will almost certainly require a lift pass, maybe even equipment hire or ski school. Perhaps you are seeking to pre-book a heli-skiing or husky sledding experience – or even a table at a restaurant – just let our highly trained team know and we will do our utmost to ensure that we make your holiday a truly special experience.

A Family Affair Relax and enjoy your holiday in the knowledge that your children are in very safe hands. We feature a wide range of family-friendly hotels and chalets with dedicated facilities for youngsters such as children’s clubs and ski schools, together with fully-supervised programmes of entertainment. Many also offer babysitting or nanny services.

Private Jet Charters In addition to the option of upgrading your flight seats (on one or both legs of your journey), we are also able to arrange private jet travel to many destinations. Select the most convenient airport, often accessible only by private aircraft and enjoy the services of dedicated staff who will look after every detail. Cabins are spacious, seating is ultra-comfortable and the cuisine is gourmet standard. Limousine transfers to and from the airport are available on request.

Gourmet Escapes A key part of any luxury holiday is the quality of the dining experience. Many of our hotels and resorts carry their culinary reputations before them, many having Michelin stars above the door or Michelin-starred head chefs in the kitchen. Special dietary requirements can be catered for, and many properties offer romantic options such as private in-chalet dining or a secluded table for two.

World Class SpasEnter a world of unfettered luxury and privacy – and watch life’s daily tensions and stresses slip seamlessly away. Our selection of world class spa hotels and resorts is simply unsurpassed, allowing you to indulge in a wide range of treatments and customised health and fitness programmes – personally designed for you.

Weddings & HoneymoonsIf your dream is to tie the knot in a romantic winter wonderland, the tranquil forests and pristine Arctic wilderness make the Icehotel in Swedish Lapland one of the most romantic and unforgettable settings. With its location high above the Arctic Circle your wedding day may even be blessed by a display of the magnificent Northern Lights.

Our PricingOur pricing aims to give an indication of the prices in low and high season. Low season is generally from the start of the ski season to mid-December and towards the end of the ski season in April, high season tends to be mid-January to mid-Febuary and mid-March to early April. Peak season is over the Festive period and at February half term. Prices are based on two sharing (unless otherwise stated) and include return economy flights from London. Regional departures, transfers and single supplements are available on request. Date restrictions, terms and conditions apply to our special offers, please call for details.

TransfersWe understand that you may want to arrange your own transfer to your chosen resort whether by private car, hire car or train, however we are able to organise this on your behalf. Simply call one of our Sales Consultants for more information.

Luxury Ski & SnowExpEriEnCE nAturE At its MOst MAgnifiCEnt frOM EurOpE’s AlpinE AllurE tO thE ExpAnsivE wildErnEss Of thE usA And CAnAdA. EACh dEstinAtiOn ExudEs its Own ChArM.

France Drawn by the authentic bonhomie of Alpine villages, high-end hotels, excellent cuisine, heart-stopping scenery and snow-sure resorts, France has long been a favourite with British skiers of all levels. Explore the world’s largest interlinked ski terrain at Les Trois Vallées, and enjoy the unique ‘joie de vivre’ of the vibrant après-ski scene.

Switzerland Chocolate box-pretty Switzerland is a visual delight of panoramic peaks and charming wooden villages. Enjoy skiing at its most stylish, the long, high runs complemented by wooded cross-country trails. Take a break from your exertions in traditional mountain huts serving heart-warming rösti, raclette and steaming mugs of hot chocolate.

ItalyNo other country oozes chic quite like Italy – even the well-groomed slopes exude glamour. This is where to enjoy some of the best skiing in Europe, the lift systems and snowmaking facilities are excellent. As you might expect, the Italians create a passionate and lively ski atmosphere, perfect for people watching and long lunches.

Austria The home of modern skiing, Austria lives and breathes winter sports. Characterised by fairytale vistas of charming Alpine villages dotted around glorious summits, it promises acclaimed skiing for all abilities from tentative beginner to intrepid expert. Slopes are extremely well linked and as well as après-ski partying, floodlit toboggan runs are popular.

CanadaCanada’s spacious wintry wilderness offers skiing for all abilities and ages. Endless glaciers and vast fields of high altitude virgin snow merge with snow-clad forests criss-crossed with delightful long ski runs. Exhilarating mountain terrain provides challenges for skiers and boarders alike, access remote glaciers and secluded slopes for a thrilling ski adventure.

USA Majestic pinnacles, expansive wilderness vistas and near-deserted slopes set stateside skiing apart. Pristine slopes boast well-groomed runs for all levels of competence; Champagne powder beckons in high bowls for unparalleled off-piste adventures. Ski through snow-dusted trees, snowboard the wide, sunny slopes or give snow tubing a spin with the family.

Luxury Lodges & ChaletsCarrier also features a selection of luxury lodges and chalets in Europe’s most glamorous resorts. Choose from warmly traditional timber chalets, hamlets of lodges or designer chic, all sumptuous abodes offering the ultimate in comfort. Discreet staff attend to every detail from arranging après-ski and equipment to preparing gourmet meals.

Winter Experiences From the Arctic Circle to Antarctica, unforgettable winter experiences abound. Explore Manitoba province to view polar bears in their natural habitat, or Yellowstone for spectacular adventure. Stay in Sweden’s famed Icehotel, try husky sledding or snowmobiling and prepare to glimpse the Northern Lights. In Antarctica visit an Emperor penguin colony.

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Contents

WINTER EXPERIENCESIcehotel, Sweden 08White Desert, Antarctica 10Tauck Tours 12

FRANCE The Three Valleys 14Val d’Isère & Tignes 28Megève & Chamonix 34Montgenèvre 40

SWITZERLAND St Moritz 42Davos & Klosters 46Villars 48Crans-Montana 50Zermatt 52

ITALY San Cassiano & Cervinia 54

AUSTRIAKitzbühel 58Zürs 60St Anton & St Christoph 62

CANADA 64

USA 67

ESSENTIAL INFORMATION 70AIRLINES 72BOOKING CONDITIONS 73

Icehotel Jukkasjärvi, sweden

As unique as it is transient, the Icehotel promises an unforgettable stay. Standing 200 kilometres north of the Arctic Circle it is created afresh each year by international artists – entirely hewn from ice and snow with no two Icehotels ever the same. From mid December to mid April, guests can spend one night in the Icehotel – the temperature remaining between -5 and -8 degrees – with further nights in the cosily contemporary Kaamos rooms or chalets. Glistening ice sculptures line pillared hallways hung with ice chandeliers, whilst individually themed Art Suites feature ice furnishings and ice beds topped with thermal sleeping bags laid on reindeer skins. Dine from bowls of crystal-clear ice in the restaurant, or feast in more historical surroundings at the Old Homestead restaurant overlooking the Torne River. Don’t miss the colourful cocktails at the “Icebar by Icehotel”.

Hotel Information

30 minutes from Kiruna Airport.

Guide Price

Prices from £690pp in low season£765pp in high season

including flights, 3 nights accommodation* with breakfast.

(*Includes 1 night Ice room and 2 nights Kaamos room)

Room UpgradesNorthern Light Suit from £22pppn

Art Suit from £35pppn

Northern Lights ~ Prices from £195pp*September to March is the prime time for viewing the Northern Lights, with the Lapland hinterland one of the best places from which to see them due to the lack of artificial light. Although a sighting cannot be guaranteed, from your vantage point 200 kilometres above the Arctic Circle you could witness these billowing curtains of colour pulsating across the night sky, a moving kaleidoscope of blues, greens and pinks. Choices of transport include a snowmobile tour, husky sled or Icelandic horses.

*Based on a 4 hour excursion, including a 3 course dinner.

Ice Driving ~ Prices from £465pp*With hardly any roads in this part of the world, mastering the skills of driving on ice is a must. Under the guidance of skilled instructors you will be shown how to improve your manoeuvring techniques before being taken out onto a specially-built track to test your driving skills at adrenalin-pumping speeds of up to 100 kilometres per hour. You will also gain valuable insights into the capabilities of modern vehicles and have the chance to push their stabilisation systems to the limit. Coffee and cake is served in a Sami-style tent.

*Based on a 4 hour excursion.

Husky Sledding ~ Prices from £170pp*Take an exhilarating journey through the remote Arctic landscape. A magnificent pack of Alaskan huskies pulls your sled to a wilderness camp deep in northern Lapland, where a traditional Lap lunch is served. Experience a mushers challenging lifestyle as you travel through ancient forests, with experienced guides on hand to point out local wildlife. Tours around the Jukkasjärvi region range from taster sessions to trips involving an overnight stay, with the option to command your own team of huskies for a supplementary fee. Dog sled transfers to and from the airport can also be arranged.

*Based on a 1 hour 30 minute excursion.

Snowmobile Tours ~ Prices from £90pp*After a short lesson in snowmobile driving techniques, head out into the snow-bound forest around Jukkasjärvi for a guided local tour. Ideal for those who have never driven a snowmobile before, the introductory tour takes in miles of magnificent scenery where reindeer roam, stopping for a traditional lunch in one of the wilderness camps. Overnight tours are also available, along with a tour by snowmobile to seek out a sighting of the spectacular Northern Lights. Snowmobile transfers to and from the airport can also be arranged.

*Based on a 2 hour excursion.

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Winter Experiences08 /

Winter Experiences

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Winter Experiences

Visit your specialist Travel Agent or call 0161 491 7670 for further information

White Desert Antarctica

A flight across the Southern Ocean takes you into the interior of one of the last great wildernesses on earth, where an ecological camp with all home comforts will be the base for your chosen activities. Travelling in a small group with experienced polar guides, two breathtaking and unique experiences await.

Emperors & Mountains 9 nights from £34,285 per person

Spend two nights in Cape Town before flying to Antarctica where you will spend eight days on the ice, with the main highlight being a visit to the colony of Emperor penguins at Ekstroem Shelf Ice about a two hour flight from the camp. Waddling in long lines among the ice cliffs and icebergs that provide a little shelter, they make a memorable sight. The safari also includes adventures into the surrounding mountains and other points of interest by four-wheel all-terrain vehicles.

Departures 27 November & 04 December 2013

Emperors & South Pole 9 nights from £51,990 per person

After two nights spent discovering cosmopolitan Cape Town, begin an eight day adventure which captures the glory of Antarctica in all its savage beauty. The tour combines a visit to the Emperor colony with a two day trip to the South Pole. A seven hour flight takes you from the coast to 90 degrees south and the Geographic South Pole in what has to be the last word in Antarctic ice safaris.

Departure 11 December 2013

Itineraries are subject to change. No specific level of fitness is required to partake in the tour, which comprises a maximum of 12 people. Price is per person and includes return flights to Cape Town, airport transfers, 2 nights accommodation at Cape Grace, Cape Town, safety briefing and cocktail party in Cape Town, return flights to Antarctica, all accommodation, food and drink whilst in Antarctica, guide fees, use of certain items of polar clothing and all transport within Antarctica. Extend your stay pre or post tour – our experienced sales consultants will be happy to put together alternative, bespoke itineraries.

DAY 4 / Board a tundra vehicle for a full day excursion to the heart of bear country. An exhilarating experience where you can watch the antics of these majestic animals in their natural habitat, accompanied by an expert guide. (BLD).

DAY 5 / Experience another day on the subarctic plains in the company of a naturalist. In addition to polar bears there will be opportunities to spot snowy owls, arctic foxes and falcons. (BLD).

DAY 6 / A chance to go dog sledding and to visit the Eskimo Museum showcasing the lives of Manitoba’s Inuit residents. Take a private charter flight back to Winnipeg for an overnight stay and farewell dinner at the Inn at the Forks. (BLD).

DAY 7 / Return to Winnipeg Airport for the overnight flight back to the UK. (B).

Departures 28 October & 03 November 2012, 24, 30 October & 05, 11 November 2013

Itineraries are subject to change. Price is based on 2 people sharing a room and includes accommodation and meals as specified, transfers to Winnipeg, private charter flights between Churchill and Winnipeg, dog sledding demonstrations and a dog sled ride, services of a full-time Tauck Director. Meal basis: RO Room only, D Dinner, BLD Breakfast, lunch and dinner. Other suggested activities are not included. International flights are not included. Extend your stay pre or post tour – our experienced sales consultants will be happy to put together alternative, bespoke itineraries.

Polar Bear Adventure Tauck6 nights from £4430 per person An opportunity for a once-in-a-lifetime up close encounter with the endangered polar bears of Churchill. Discover the scenic beauty of Manitoba province, with tour attractions ranging from excursions into polar bear country and dog sledding to a private evening with the Hudson’s Bay Company of Adventurers at the Manitoba Museum.

DAY 1 / Arrive Winnipeg Airport and transfer to the Fairmont Winnipeg. Located in the vibrant downtown area, spend your evening exploring the shopping and dining options of the Exchange District, or experience Winnipeg’s culture at the opera or ballet. (RO).

DAY 2 / Transfer from the Fairmont Winnipeg to the Inn at the Forks in Manitoba. A sightseeing tour of Manitoba – known as the Gateway to the West – is followed by a welcome cocktail reception and dinner at Manitoba Museum. Here, examine artifacts from the Hudson Bay Company including Nonsuch, a replica of one of the company’s 17th century ships. (D).

DAY 3 / Take a private charter flight to Churchill, ‘polar bear capital of the world’. Set on Hudson Bay, it is famous for the annual autumn migration of polar bears from inland to the ocean. Enjoy a guided cultural heritage tour of the town before settling in at the Lazy Bear Lodge for your 3 night stay. (BLD).

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Luxury Winter Tours

DAY 9 / Return to Jackson Hole Airport for the overnight flight back to the UK. (B).

At Mammoth Springs and Old Faithful Snow Lodge, National Park historians are on hand, with presentations by renowned wildlife photographer Bob Lands.

Departures 05, 08, 14, 17, 23 January & 01, 04, 10, 13, 19, 28 February 2013

Itineraries are subject to change. Price is based on 2 people sharing a room and includes transfers, accommodation and meals as specified and admission fees, services of a full-time Tauck Director. Other suggested activities are not included. Meal basis: D Dinner, BD Breakfast and dinner, BLD Breakfast, lunch and dinner, BL Breakfast and lunch. International flights are not included. Extend your stay pre or post tour – our experienced sales consultants will be happy to put together alternative, bespoke itineraries.

Winter In Yellowstone Tauck8 nights from £2665 per person The world’s first National Park remains one of the world’s most spectacular destinations – abundant in wildlife and boasting breathtaking scenery. A fantastic addition to a ski break in Aspen or Vail, our eight night winter tour ranges far and wide to encompass the iconic sights of Yellowstone at its most magically spectacular and least crowded time.

DAY 1 / Arrive Bozeman Airport to begin our luxury coach journey. Stay at the Chico Hot Springs Lodge, Montana, nestled in the foothills of the Absaroka mountain range. (D).

DAYS 2-3 / After a swim in the hot springs, continue south along the Yellowstone River to Mammoth. Yellowstone has the highest number of active geysers in the world, as well as other geothermal features such as hot springs and mud pots. Visit ice-covered Yellowstone Lake, the largest body of water in the Park, or Hayden Valley for wildlife viewing. Stay overnight at the stylish Mammoth Hot Springs Lodge. (Day 2 BLD, day 3 BD).

DAYS 4-6 / Enjoy an over-the-snow scenic vehicle ride to the Old Faithful Snow Lodge for a day at leisure. During your 3 night stay at the lodge you can take guided walks, enjoy cross-country skiing, snow shoeing or snow mobile outings. (Days 4 & 6 BLD, day 5 BD).

DAYS 7-8 / Continue to Jackson National Park in Wyoming, where activities include dog sledding in Jackson Hole. For a special treat take a sleigh ride to the National Elk Refuge, a sanctuary for the largest elk herd on earth. Stay at The Wort Hotel and enjoy a farewell dinner at the National Museum of Wildlife Art. (Day 7 BL, day 8 BLD).

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Luxury Winter Tours

GENEVA

CHAMBÉRY

Val d’ IsèreTignes

Courchevel

Les Menuires

MegèveMontBlanc

Chamonix

Montgenèvre

Turin

MéribelSt Martin-de-Belleville

The Three ValleysthrEE vAllEys, OnE inCOMpArAblE skiing ExpEriEnCE; thE AllurE And ExhilArAtiOn Of thE wOrld’s lArgEst intErlinkEd ski nEtwOrk AwAits.

Courchevel Offering outstanding skiing, Courchevel 1650 is the second highest of the swish Courchevel villages. The resort is quieter and more typically French, as well as being a little less expensive in the way of dining out and shopping. Set slightly apart from the rest of the Three Valleys ski area it has two lifts to take skiers to 1850 and the vast expanse of snow-laden slopes and over 600 kilometres of piste, while a complimentary bus service links all four Courchevel resorts. Courchevel 1850 is the epitome of ski chic, exuding style and sophistication; its streets are peppered with designer boutiques and top-class restaurants. Its jet set crowd return each year for the unrivalled combination of glamorous lifestyle, glittering nightlife and thrilling skiing. The wide, perfectly groomed pistes are ideal for beginners, while intermediates and advanced skiers will find endless challenges.

Méribel With its upmarket ambience and pleasant low-rise chalet architecture, Méribel is an enduring British favourite. Known for its impressive lift system and lively après-ski, it is amply endowed with restaurants and bars. Méribel Village itself has developed into a quiet family resort. Located further up the valley, the satellite resort of Mottaret offers quick access to Val Thorens and guaranteed high altitude snow.

St Martin-de-BellevilleAn unspoilt traditional Savoyard village, characterised by cobbled streets and wooden houses, complemented by a fine selection of delightful restaurants, including a Michelin starred and listed. Quick access to the slopes of Les Menuires and Méribel by gondola, offers intermediates and experts a choice of challenges, whilst beginners will enjoy the wide, gentle slopes.

Les MenuiresLocated above the old Savoyard village of St Martin-de-Belleville, skiing radiates out from the town in all directions, with lift links to the ski areas around Méribel and Val Thorens. Beginners can take advantage of two dedicated nursery slopes; intermediates will enjoy the choice of long blue and red runs, whilst the black runs of La Masse and off-piste trails cater for more advanced skiers. Lifts, pistes and lodgings are all thoroughly integrated making Les Menuires an extremely convenient destination.

Best ExperiencesDog sledding, snowshoeing, snowmobiling, hot-air ballooning, heli-skiing, tobogganing, and skating.

SnowThe largest lift-linked ski area in the world enjoys a good snow record, with excellent snow making facilities and piste grooming.

Après-skiCourchevel has a good selection of bars and restaurants. Méribel offers a wide choice of après-ski with a reasonable selection of restaurants and lively bars. Les Menuires and St Martin-de-Belleville offer a more relaxed après-ski experience.

GMT + 1 hour

Flying TimeLondon to Geneva: 1 hour 40 minutes

Ski Facts: Three Valleys Height of resort: 1400m – 1850m

Highest skiing point: 3230m

Total pistes length: 600km

Number of lifts: 173

Green runs: 16%

Blue runs: 40%

Red runs: 34%

Black runs: 10%

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France

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France

Hotel Le K2Courchevel 1850

Close to the centre of Courchevel 1850 and La Croisette, the designers of Hotel Le Kilimandjaro have created a dramatic hotel and chalet concept replete with chandeliers and blazing log fires. Perched on the Cospillot slope, the hotel comprises generously sized and luxuriously appointed rooms, all featuring iPad, iPod docking station and PlayStation 3. Families will appreciate the five sumptuous chalets connected by underground corridors. Chalets feature five to six bedrooms, lounge with home cinema, swimming pool, hammam and hot tub; service comes courtesy of a personal cook, butler and maid. At Kintessence the cuisine is overseen by Michelin-starred chef Nicolas Sale, while Black Pyramid is the place for breakfasts and creative brunches. For fine spirits and cigars, retire to the Winston Klub.

Face and body treatments by Sisley are a speciality at the serene Goji spa where the herbal tea room offers refreshing valley views, and the Shu Uemura hairdressing salon features Chromatherapy. The Kbaret night club also converts into a cinema; a children’s club and teen playroom will keep youngsters royally entertained.

Hotel Information

29 rooms and 5 chalets. 2 hours 30 minutes from Geneva Airport.

Official rating: 5 Stars.

Guide Price

Prices from£4590pp in low season

£5940pp in high season including flights, 7 nights

accommodation with half board.

Room UpgradesDeluxe Room from £418pppn

Prestige Room from £650pppn


Prestige Bedroom

Bar Le 8611

Hotel Le KilimandjaroCourchevel 1850

At the foot of the Pralong ski runs, in Courchevel’s most prestigious quarter, this exceptionally elegant ski-in, ski-out hotel comprises eleven chalets arranged around a main lodge. Each chalet houses three to six rooms; sensational views abound over the pistes, forests and Vanoise Mountains. Reserve one or more rooms or an entire chalet – you will find the level of comfort and quality of amenities is exceptional throughout. At La Table du Kilimandjaro there is an opportunity to savour Michelin-starred cuisine created by Nicolas Sale, whilst fine vintages from the greatest terroirs abound in the wine cellar. For cocktails and rare ‘eaux de vie’ by a roaring fire, settle back in Stanley’s Bar, one of Courchevel’s most celebrated meeting places.

In addition to fine dining, discerning guests return to Hotel Le Kilimandjaro for the unparalleled indulgence of the Swiss cellular skincare treatments and massages at the Art of Beauty Centre. An indoor swimming pool and whirlpool are complemented by a well equipped gym.

Hotel Information

35 rooms and suites.2 hours 30 minutes from Geneva Airport.Official rating: 5 Stars.

Guide Price

Prices from£2385pp in low season £4040pp in high season including flights, 7 nights accommodation with half board.

Room UpgradesSuite from £162pppnFamily Junior Suite from £284pppn

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Hotel Exterior Spa Pool

La Sivolière Courchevel 1850

Courchevel 1850 aficionados will adore this luxury boutique hideaway in the heart of the pine forest. On the Dou du Midi slope with direct access to the Trois Vallées lifts, it provides spacious contemporary accommodation with every comfort for couples and families alike. An air of luxury pervades the attractive rooms and suites, the latter featuring a sitting area, fireplace and terrace or balcony. Everything is at hand for your entertainment, including WiFi and DVD players. Gourmet dining in the elegantly wood-panelled 1850 restaurant celebrates creative and traditional Savoyard cuisine, whilst the tearoom is the place for afternoon crêpes, pastries and hot chocolate drinks. Hot mulled wine and colourful cocktails are a speciality of the cosy bar.

The Ski Space shop prepares you for effortless access to the slopes with equipment and rental to hand, whilst the resident ski co-ordinator will assist with every arrangement. Relax in the sauna, hammam or indoor swimming pool.

Hotel Information

36 rooms, suites and apartments. 2 hours 30 minutes from Geneva Airport.


Guide Price


£3220pp in high season including flights, 7 nights accommodation

with breakfast.

Room UpgradesAuthentic Room from £115pppn

Deluxe Suite from £336pppn

Special OffersFree Nights, Honeymoon - contact

reservations for details.

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France

Bar Authentic Room

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France

Le Mélézin Courchevel 1850

The epitome of Courchevel refinement, Le Mélézin combines the bespoke luxury and charm of a French château with the classic Trois Vallées ski experience. Set on the famous Bellecôte piste it allows ski-in, ski-out access to the resort, while the full-wall windows in the lounges, bedrooms and bathrooms of many rooms afford spectacular views across the forested slopes to the Alps. All have a large separate dressing area and twin-basin bathrooms finished in rose tinted granite, complete with deep-soak tub. Feast on epicurean French cuisine in an elegant manor house setting, mingling later in the oak-panelled and beamed bar.

Relax on the sun terrace or in the spa, where the pool is lit by a glass pyramid skylight and the Capri stone walled hammam offers the chance to steam away the exertions of the day. The hotel can arrange ski instruction, mountain guides and passes, and for guests’ convenience, bellboys lay out the skis on the snow every morning.

Hotel Information

31 rooms and suites. 2 hours 30 minutes from Geneva Airport. Official rating: 5 Stars.

Guide Price

Prices from£3125pp including flights, 7 nights accommodation room only.

Room UpgradesChambre Nord from £49pppnChambre Montagne from £187pppn


Le Mélézin Suite Swimming Pool

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France

Le ChabichouCourchevel 1850

Of equal appeal to skiers and gourmets, the hotel is located a short walk from the centre of Courchevel 1850. Savoyard in style, with ski-in ski-out convenience, its classic rooms blend refined luxury with every amenity. In Le Chabichou restaurant, Michel Rochedy and Stéphane Buron – two Michelin stars – create a gastronomic journey served in a variety of venues from the sunny terrace to the elegant dining room and table d’hôte in the kitchen. Sommelier Bruno Cahu selects accompanying wines with immense flair and care. Guests can learn the secrets of Le Chabichou’s kitchen by booking cooking lessons. Further indulgence is to be found in the So Quartz Spa with its multi-sensory indoor pool, sauna, ice bath, saline cave and soothing massages.

Hotel Information


Guide Price

Prices from £1670pp in low season, £2865pp in high season including flights and 7 nights accommodation with breakfast.

Hotel CarlinaCourchevel 1850

Commanding an enviable piste-side location on the Bellecôte slope, Hotel Carlina combines grand Alpine style with all-comforts modernity. Entered via a grand staircase, the property offers ski-in, ski-out convenience close to La Croisette and the resort centre. Accommodation comprises spacious wood-panelled rooms and a number of expansive suites that are ideal for families. In the swish restaurant, meticulously prepared cuisine is created under the guidance of Thierry Mathiault, with lunch served either indoors or on the sun-drenched terrace facing the piste. A strenuous day’s skiing can be followed by a massage or beauty treatment in the Carlina Spa with its indoor swimming pool, Jacuzzi and fitness rooms. Evenings in the cosy piano bar are a popular attraction.

Hotel Information


Guide Price


South Facing Suite Hotel Exterior

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France

Les Suites de la Potinière Hotel & Spa ~ Courchevel 1850

An ambience of privileged elegance pervades this intimate and welcoming hotel. Set in the centre of Courchevel 1850, the ski lifts and access to the incomparable Three Valleys ski terrain are a mere two minute stroll away. Comprising just fifteen individually designed contemporary suites complete with large artworks and deluxe bathrooms with Jacuzzi and rainforest shower, the hotel also features an exclusive penthouse apartment that is ideal for large families and groups. Boasting four en suite bedrooms, it has a panoramic terrace and a large lounge with a freestanding fireplace. Menus at La Suite are deliciously inventive, putting new twists on international and French dishes, while après-ski champagne and cocktails can be taken in the mellow bar with its mood lighting and music.

In the spa by Omnisens, guests have use of a heated swimming pool, sauna and steam room, together with two treatment rooms where the Precious Caviar & Diamond treatment is just one of the many revivifying rituals.

Hotel Information

15 suites. 2 hours 30 minutes from Geneva Airport.


Guide Price



accommodation room only.

Room UpgradesSecond floor Elegance Suite from £44pppn

First floor Paradis Suite from £350pppn


Paradis Suite

Spa Pool

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France

Hotel ManaliCourchevel 1650

With its fusion of Alpine chic and Eastern influences, the Manali sets a new standard for luxury at Courchevel 1650. Intimate and individual, it features a choice of rooms for couples and families as well as suites decorated with fine dark oaks and Rajasthani marbles – oriental adornments adding an exotic air. Attention to detail is shown in thoughtful touches such as the audio sound system which extends through to the en suite bathrooms. Exciting Trois Vallées skiing is matched by adventurous gourmet dining in the restaurant, whilst the slope-side terrace provides the perfect place to lunch in the afternoon sun. Relax in the bar with its Indian-inspired décor, or for cigars and vintage wines, head for the atmospheric Kullu Mountain Club après-ski venue.

Ski from the door onto the slopes or take the complimentary shuttle up to Courchevel 1850 with the opportunity to unwind later with a swim or treatments in the Mahyana Spa. There is also a children’s centre and a ski rental service in the hotel.

Hotel Information

36 rooms and suites.2 hours 30 minutes from Geneva Airport.


Guide Price




Room UpgradesClassic Room Belvedere from £46pppn

Classic Room Rosiere from £125pppn

Hotel Exterior

Suite Suisse

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Le Portetta Hotel and LoftsCourchevel 1650

Commanding an unsurpassed location at the foot of the slopes in elegant Courchevel 1650, the hotel offers an enhanced level of relaxed Savoyard luxury. Contemporary rooms in rich woods and earthy tones provide a snug haven, some having interconnecting facilities and all overlooking the piste or mountain. Families and groups of friends will appreciate the six stylish penthouse lofts which combine privacy with all of Le Portetta’s facilities. Stylish and well equipped, they offer an added element of luxury with the option to dine and mingle in the main hotel should you choose. Feast on seasonal classic and modern French cuisine in the restaurant – a showcase for locally grown ingredients. The Brasserie and Terrace is the perfect spot for alfresco après-ski drinks.

After a day of fun on the huge Trois Vallées ski terrain, unwind to the touch of exclusive Darphin treatments in the spa. Ease aching muscles in the hammam and sauna before switching off in the candle-lit relaxation lounge.

Hotel Information

38 rooms and 6 lofts.2 hours 30 minutes from Geneva Airport.Official rating: 4 Stars.

Guide Price


Room UpgradesFamily Valley Room from £22pppnDouble Room Balcony Piste from £35pppn


Piste Facing Double Room Loft Lounge

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Petite MarmotteIt would be hard to imagine a more romantic lodge than this…a small, cosy and perfectly formed hideaway for two, discreetly located in the sophisticated environs of Belvedere. Perched in a ski-in, ski-out position on the edge of the Vanoise National Park, Petit Marmotte is a former hay store that has been transformed into a haven of comfort with a traditional log burning stove, kitchen, cosy seating and separate sleeping area. For larger groups or families seeking extra space, it can be combined with any of the other three lodges in the Le Portetta collection.

1 en suite bedroom * Ski room with boot warmers * Car parking on heated drive * Resort manager

Guide Price

Prices based on 2 sharing from £1155pp in low season, £2120pp in high season including flights and 7 nights accommodation with half board.

Chalet MarmotteThe breathtaking Vanoise National Park provides the setting for this sumptuous Swiss-style chalet where no comfort has been overlooked. Nestled in the trees above Courchevel 1650 it mixes ski-in, ski-out convenience with tranquil seclusion, yet lies within reach of an array of local amenities. Snug and inviting, with a large south facing terrace, it boasts open-plan interiors adorned with rich textiles and comfortable furnishings – meals being prepared by a private chef, and a chalet host on hand to ensure all wishes are met.

4 en suite bedrooms * Outdoor hot tub * Sauna * Ski room with boot warmers * Garage parking with heated drive * PlayStation 2 and a selection of games * Chef and housekeeper * Shuttle driving service * Concierge service

Guide Price



Chalet Blanchot Exterior

Chalet Marmotte Living Area

Chalet Chamois Bedroom

Petite Marmotte Sitting Area

Chalet ChamoisNamed after the mountain goat, Chamois is the epitome of tasteful rustic chic. Light and airy with spectacular views of the French Alps it is a wonderful lodge for entertaining or escaping to your own generous space. Warmed by a large log fire surrounded by sink-into sofas it features old wooden beams and large floor-to-ceiling windows facing directly up the slope – some rooms having a balcony or terrace to maximise the vistas. The chalet accommodates up to fourteen guests who enjoy the services of a chalet host, private chef and chauffeur shuttle service to all levels of Courchevel.

7 en suite bedrooms * Outdoor hot tub * Sauna * Ski room with boot warmers * 2 Garages with heated drive * PlayStation 2 and a selection of games * Bose sound system * Chef and housekeeper * Shuttle driving service * Concierge service

Guide Price


Chalet BlanchotThis sumptuous Swiss-style chalet blends luxury with a wealth of away from home touches of comfort making Blanchot a popular choice with groups of friends and families wishing to take advantage of the superb ski-in ski-out location. Traditional wooden floors, plaid throws and warm woollen cashmere fabrics sit side by side with the most up to the minute appliances by Siemens, Gaggengau and Bose. Classic and modern French cuisine, prepared by your private chef, features the freshest locally sourced ingredients and is accompanied by carefully selected wines.

5 en suite bedrooms * Outdoor hot tub * Hammam * Ski room with boot warmers * Garage parking with heated drive * PlayStation 2 and a selection of games * Chef and housekeeper * Shuttle driving service * Concierge service

Guide Price


Le Portetta Mountain Lodgesbelvedere, CourchevelNestling between Courchevel 1650 and 1850 in the exclusive enclave of Belvedere, these impressive mountain lodges combine luxurious living with genuine Alpine charm, together with ski-in, ski-out access to the slopes of one of the world’s largest ski areas.

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Chalet Hotel Kayales Menuires

With its ski-in, ski-out location just a stone’s throw from the centre of the charming Reberty Village in the scenic Belleville Valley, the hotel combines contemporary flair with sophisticated use of natural materials. Bedrooms and suites have south facing valley views – the comfortable Kaya Suite and the two bedroom Prestige suite being ideal for families. Hearty lunches are served on the sunny terrace at Le K, where sun loungers give a chance to relax before heading back to the slopes. In the evenings, chef David Archinard creates gourmet fare of the highest standard to round off an exhilarating day’s activities. At the spa, which has a hammam and heated swimming pool, guests can enjoy an array of organic beauty and massage treatments.

Hotel Information

50 rooms and suites.2 hours from Geneva Airport.Official rating: 4 Stars.

Guide Price

Prices from £930pp in low season, £1085pp in high season including flights and 7 nights accommodation room only.

Hotel Le YetiMeribel

This charming family-run hotel exudes warmth and rustic style. Set directly on the piste in a prime location, the Rond-Point-des-Pistes where the ski schools and kindergarten gather is just moments away. Clad in light wood, with large bay windows which open out onto south or west facing balconies, the rooms and apartments, some with mezzanine, are light and spacious. Dine in the wood-panelled restaurant or enjoy lunch on the south-side terrace, and swap ski stories in the convivial Yeti bar. Indulge in a signature massage using warm volcanic stones in the spa, where amenities encompass a sauna, steam room, jet showers, fitness area and relaxation area with stunning mountain vistas.

Hotel Information

31 rooms and apartments.2 hours 15 minutes from Geneva Airport.Official rating: 4 Stars.

Guide Price

Prices from £1490pp in low season, £1790pp in high season including flights and 7 nights accommodation with half board.

Hotel Exterior Hotel Exterior

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Abodest Martin-de-belleville

Chalet Abode is a hundred year old Savoyard farmhouse blending ancient and modern in pristine harmony. Lying in the peaceful hamlet of Villarabout, a four minute chauffeured drive from the timeless village of St Martin-de-Belleville. Original beams and stone walls have been retained, while wall-to-wall windows provide unparalleled mountain views. Bathrooms are designer chic; an open plan rooftop living area has an open log fire and balcony. Guests enjoy the professional services of a chef and feast on six course dinners being accompanied by a pair of carefully selected house wines.

4 en suite bedrooms (with underfloor heating) and a bunk bedroom. Sleeps 8 -10 guests * Professional chef and host, chalet manager and driver * TV and children’s playroom with DVD and english freeview satellite channels * Ski room with heated boot warmers * 4 x 4 chauffer service to St Martin-de-Belleville (until 10pm) * Complimentary WiFi in all rooms

Guide Price

Prices from £1075pp in low season, £1370pp in high season

including flights and 7 nights accommodation with full board.


Living Room

Bedroom

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Chalets Pearlval d’isère

Utterly stylish and palatially spacious, the Black Pearl and White Pearl chalets provide excellent access to the superb L’Espace Killy ski terrain, just two minutes’ drive to the ski lifts. Designed by Philippe and Suzanne Capezzone, owner of Hotel Le Kilimandjaro and the new Hotel Le K2 in Courchevel 1850, the chalets mix contemporary flair with traditional Savoyard stone and wood panelling, each having a living room with oversized armchairs, open fireplace and up-to-the-minute technology including Bose sound systems. Large picture windows lead onto a sun terrace, while an open plan dining area provides the perfect space to host impromptu get togethers. Offering the ultimate in comfort and service, the properties have their own host to oversee meals and arrangements.

5 en suite bedrooms in each chalet * Swimming pool with jet stream and hammam * Home cinema projector screen with DVD and PlayStation 3 * Ski room with boot warmers * In house ski/boot fitting service * Chalet manager, butler, housekeeper and chef * Chauffeured minivan * Garage parking * 3 hours from Geneva Airport

Guide Price

Prices based on 10 sharing from £1825pp in low season, £3100pp in high season including flights and 7 nights accommodation with full board.


White Pearl Living Area Black Pearl Living Area

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Val d’Isère & TignesThree miles from the border with Italy, high altitude Val d’Isère offers glorious skiingfrom late November to late April. The slopes and glaciers of the popular L’Espace Killy encompass over 300 kilometres of prime ski terrain, abounding with wide crystal boulevards, moguls and challenging couloirs. Perfect for experts and intermediates, it is regarded as one of the best resorts for off-piste skiing.

For the ski purist, Tignes is hard to beat. One of the highest and most snow-sureresorts in the Alps, it has an enviable snow record and a dedicated clientele who returnyear after year to its varied L’Espace Killy terrain. With swift access to neighbouring Val d’Isère, the area offers pristine powder fields, on-piste cruising for all levelsand several snow parks. Glacier skiing is also popular – the Grande Mottefunicular railway taking seven minutes to reach its 3000 metre-high terminus.

Best ExperiencesIce driving, skating, dog sledding, ice climbing, parasailing, tobogganing, cross country skiing, heli-skiing and snowmobiling.

SnowHigh altitude Val d’Isère and Tignes boast excellent snow records, offering early and late season skiing.

Après-skiEnergetic, lively après-ski, a wide selection of bars and restaurants to choose from.

GMT + 1 hour


Ski Facts L’Espace Killy Area Height of resort: Val d’Isère: 1850m Tignes: 2100m



Number of lifts: 88

Green runs: 15%

Blue runs: 42%

Red runs: 26%

Black runs: 17%

GENEVA

CHAMBÉRY


MontBlanc

CourchevelLes Menuires

Megève

Chamonix

Montgenèvre

Turin

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Chalet La BergerieRedolent of the 17th century shepherd’s hut which stood on this site, Chalet La Bergerie blends old and new to offer rooms of individual style and character – the vaulted ceiling of the sitting/dining room providing an impressive setting for post-ski relaxation. Unwind in the private massage room where trained physiotherapists work their magic or retire to the cinema room complete with Nintendo Wii.

5 en suite bedrooms and 1 single room * Outdoor hot tub * Ski room with boot warmers * Host/hostess, chalet manager, private chef and resort chauffeur * Concierge service

Guide Price


Chalet Le KilimanjaroAn exquisite base from which to explore L’Espace Killy, this winter retreat features Traventino marble steps, deep sofas and a roaring fire. Bedrooms are en suite with panoramic picture windows offering spectacular views down the valley. The private terrace and hot tub being accessed via the main hall and all three bedrooms on this floor, while the second floor is dominated by an open-plan living area of considerable grandeur.

4 en suite bedrooms * Outdoor hot tub * Ski room with boot warmers * Host/hostess, chalet manager, private chef and resort chauffeur * Concierge service

Guide Price


Chalet LafiteniaTraditional Savoyard features grace this sumptuous six bedroom chalet in a private enclave above Val d’Isère. A haven for families, its large south-facing windows give rooms an airy feel – most having a private balcony or terrace. Enjoy the thrills of L’Espace Killy before skiing back or being picked up by your private chauffeur, ready for hot tub cocktails and gourmet cuisine.

6 en suite bedrooms * 2 outdoor hot tubs *Ski room with boot warmers * Concierge service * Host/hostess, chalet manager, private chef, resort chauffeur

Guide Price



Chalet Le Chardon Exterior

Chalet Le Kilimanjaro Exterior

Chalet La Bergerie Sitting Room

Chalet Lafitenia Bedroom

Chalet Mistral Bedroom

Chalet MistralExuding comfort and charm, Chalet Mistral features beams and high ceilings, with a large open log fire forming the centrepiece of the relaxing living room. Views from the floor-to-ceiling windows to the Manchet Valley and beyond are spectacular, each of the seven bedrooms having either a sunny south facing terrace, entrancing mountain views or a balcony – the deluxe bedrooms being rich in Savoyard wood and Italian marble. For children there are games and acres of space for outside play. Complete your day with a glass of Champagne in the bubbling hot tub, an indulgent massage and superb five-course meal.

7 en suite bedrooms * 2 outdoor hot tubs * Ski room with boot warmers * Massage room * Host/hostess, chalet manager, private chef, resort chauffeur * Concierge service

Guide Price


Chalet Le ChardonAlpine bonhomie greets skiers of all abilities in this most exclusive of chalets, perched on the side of the Solaise Mountain. Each of its ten en suite bedrooms has floor-to-ceiling windows offering uninterrupted views of the Manchet Valley and Vanoise National Park – exhilarating when viewed from the private terrace with a drink served from a hand-crafted snow bar when conditions permit. Two separate living rooms and a large television room ensure ample living space, while two hot tubs, a swim spa and private massages provide deep relaxation. Chef-prepared epicurean five course dinners are served in the dining room.

10 en suite bedrooms * 2 outdoor hot tubs and swim spa * Ski room with boot warmers * 2 massage rooms * 2 hosts/hostesses, chalet manager, private chef, resort chauffeur * Concierge service

Guide Price


Le Chardon Mountain Lodgesval d’isèreLying in the exclusive enclave of Legettaz, close to Val d’Isère’s chic centre, this boutique collection of five luxury lodges boasts enviable slope-side access. Offering a fully catered bespoke service, a private chef, chauffeur, concierge and experienced chalet hosts on hand to arrange everything from delivering your lift pass to you with your first breakfast and arranging lunch reservations at the best mountain restaurants, to ski hire and lessons.

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Les Barmes de l’Oursval d’isère

At the foot of the famous Bellevarde Olympic ski run, this charming chalet-style hotel characterises the epitome of luxury in Val d’Isère, combining a superb ski-in, ski-out location, lavish dining options and an outstanding spa. Each of the hotel’s four levels offers a contrasting style of accommodation – Alpine Chalet, Contemporary, American Lodge and Scandinavian. Dining choices include La Rôtisserie for slope side lunches on the terrace, raclette and fondue at Le Coin Savoyard and Michelin-starred gastronomy at La Table del’Ours. Relax in the Comfort Zone, one of the Alps’ largest spas with eleven treatment rooms, heated indoor pool, Jacuzzi, hammam and fitness gym.

Hotel Information

76 rooms and suites.3 hours from Geneva Airport.Official rating: 5 Stars.

Guide Price


Avenue Lodge val d’isère

Located on the most beautiful avenue in Val d’Isère, this elegant Savoyard-style hotel melds state-of-the-art comfort with the exceptional attractions of the L’Espace Killy ski area. Rooms, designed by Jean Philippe Nuel, offer chic comfort in a soft, subdued atmosphere which continues through to the spa with an array of Carita health and beauty treatments. A covered swimming pool, sauna, hammam and Jacuzzi promise further indulgence. The Bar Restaurant serves classic French cuisine; the intimate lounge bar is the perfect place to linger over afternoon tea, or meet up later to relive the day’s skiing adventures over cocktails and fine wines.

Hotel Information

54 rooms and suites. 3 hours from Geneva Airport. Official rating: 4 Stars.

Guide Price


Spa Pool Contemporary Room

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Hotel Les Suites du Nevadatignes

Exuding Savoyard ambience, this immaculate hotel comprises just twenty five spacious suites. Rich fabrics and contemporary touches abound, expansive bathrooms feature rain showers and whirlpool baths. Clad in local stone and pine, the chalet-style hotel sits in the heart of the Tignes Val Claret, with close access to the slopes, Grand Motte glacier and the L’Espace Killy ski area, linked with Val d’Isère. Gourmet local cuisine is served at La Table en Montagne, overseen by Michelin-starred chef Jean Michel Bouvier – a keen advocate of the use of fresh local produce. Afterwards, slip away to the Withney Bar for a cocktail around the striking sculpted fireplace, designed by René Broissand.

After a day on the slopes, be soothed in the spa, where a sauna and Jacuzzi are complemented by a steam bath. Aside from skiing there is nearby snow shoeing and dog sledding, whilst youngsters will be entertained in the nearby ski school children’s club.

Hotel Information

25 suites.2 hours 30 minutes from Geneva Airport.

Official rating: 4 Stars Luxury.

Guide Price



accommodation with breakfast.

Room UpgradesSuite 2 Tradition from £94pppn

Suite 4 Classic from £104pppn

Special OffersFree Nights, Family, Early Booking - contact

reservations for details.


Suite du Nevada

Suite du Nevada

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Hameau Albert 1erChamonix

Owned and run for five generations by the Carrier-Maillet family, the Hameau Albert 1er is a historic hotel housing a choice of contemporary rooms, together with separate building La Ferme and two independent chalets. Rooms in the hotel are adorned with antique furnishings and evocative mountain prints, while the twelve rooms at La Ferme bring the original farm conversions to life with contemporary style and unexpected colour schemes. With a spacious double bedroom and bunk room, the chic Chalet Grépon is perfect for a family, its private terrace proffering panoramic mountain views, while the Chalet Soli houses up to six guests in the style of an authentic mountain refuge.

The two Michelin-starred Albert 1er serves fine French cuisine created by head chef Pierre Maillet, while the traditional, Savoyard restaurant ‘La Maison Carrier’ serves authentic cuisine proposing a fusion between the past and present. Savour the vintage wines and homemade tartines in the Quartz Bar; unwind in the steam room or by the swimming pool.

Hotel Information

33 rooms and 2 chalets. 1 hour 15 minutes from Geneva Airport.


Guide Price




Room UpgradesLuxury Room without Fireplace from £73pppn

Luxury Room with Fireplace from £108pppn


Prestige Room

Swimming Pool

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Megève & ChamonixLong a fashionable choice of the beau monde, Megève exudes old town charm. There is a relaxed feel to the skiing, which encompasses the areas of Mont d’Arbois, Rochbrune and Le Jaillet – a total of over 300 kilometres of piste including some enchanting woodland runs. Views up to Mont Blanc are simply breathtaking, as is the off-piste skiing for advanced skiers.

Nestled beneath Mont Blanc in the Haute-Savoie, Chamonix has long been popularwith accomplished skiers and snowboarders, its extensive steep terrain offering a wide spectrum of challenges. For less confident intermediates, quieter pistes and enjoyable cruising can be found at the Balme area above Le Tour.

Best ExperiencesDog sledding, skating, cross country skiing, tobogganing, hot-air balloon rides, horse drawn sleigh rides and paragliding.

SnowChamonix has a good snow record with high altitude skiing, whilst extensive snow cannons in Megève ensure good snow cover.

Après-skiChamonix has a lively après-ski with a choice of bars, restaurants and nightclubs, whilst Megève has a more relaxed atmosphere.

GMT + 1 hour


Ski Facts: ChamonixHeight of resort: 1035m



Number of lifts: 44

Green runs: 16%

Blue runs: 36%

Red runs: 32%

Black runs: 16%

Ski Facts: MegèveHeight of resort: 1100m



Number of lifts: 84

Green runs: 17%

Blue runs: 30%

Red runs: 40%

Black runs: 13%

GENEVA

CHAMBÉRY

Megève

Chamonix

MontBlanc



Montgenèvre

Turin

Les Granges d’en Hautles houches – Chamonix valleyWith soul-stirring views across the Mont Blanc massif, this boutique hamlet of exclusive chalets offers privacy and fully indulged luxury, combined with five star hotel service. Inspired by Alpine traditions, each four bedroom chalet features contemporary interiors with pale wood, natural slate and opulent fabrics. To the ground floor is a convivial living space, dining area and kitchen, whilst the bedrooms are located above and below. Breakfast is served in the chalet; a private chef can be arranged to tailor a personal dinner or the lounge serves excellent modern French cuisine.

3 en suite bedrooms and 1 classic bedroom in each of the 14 chalets * Private sauna in each chalet * Fully equipped kitchen * Heated ski storage area * Chalet reception and concierge * Daily house cleaning * Shuttle service to the slopes * 600m2 Vinotherapy Spa by Caudalie * 3 hours from Geneva Airport

Prices based on 8 sharing from £1215pp in low season, £2010pp in high season including flights and 7 nights accommodation with breakfast.

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Chalet Living Area Exterior

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L’Alpaga HotelMegève

Just a few steps from the picture-postcard hamlet of Alpaga and not far from the centre of sophisticated Megève, this member of the Small Luxury Hotels of the World encompasses five magnificent chalet buildings. Vistas abound towards Mont Blanc and the surrounding summits, whilst contemporary interiors are adorned with cashmere rugs and rich faux furs, combined with wood and stone to create a sumptuous yet understated ambience. All rooms come complete with the latest technology and luxurious bathrooms. A mountain-style ‘bistronomic’ restaurant and a cosy lounge bar open out onto a sun-blessed terrace that provides the perfect spot to relax. A boutique spa with dark stone indoor swimming pool, fitness suite and hammam offers beauty treatments and massages.

Take a stroll down the car-free cobbled streets of the town centre which are lined with beautiful old chalet buildings and high-end boutique shops, or indulge in a range of sporting activities including sledding and ice skating.

Hotel Information

22 rooms.1 hour from Geneva Airport.


Guide Price




Room UpgradesDeluxe Room from £17pppn

Prestige Room from £44pppn


Classic Bedroom

Lounge Area

L’Alpaga Lodges & Apartments ~ Megève

Nestled in a private estate just outside the centre of Megève, the hamlet comprises five luxury refuges, offering a ski stay as relaxed as it is elegant. Perfect for families, the chalets are spread over three spacious floors and sleep up to twelve guests, while the stylish apartments accommodate couples and small groups. Both styles offer traditional comfort with alluring use of honey coloured woods, stone floors and sumptuous fabrics. Peaceful living rooms have inviting sofas and a convivial fireplace to gather around; bedrooms boast oversized beds. Relax on the large terraces where there is plenty of room to spread out and enjoy the spectacular views of Mont Blanc and the Val d’Arly.

Lodges feature 4 en suite bedrooms and 2 children’s rooms sleeping up to 12 guests * Apartments feature 1, 2 or 3 bedrooms sleeping up to 6 guests * Fully equipped kitchens * Use of the spa and pool at L’Alpaga Hotel * Each lodge has 2 garages, one of which is heated * Private shuttle operates to the slopes of Megève * Housekeeping * Concierge available 24 hours a day


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Chalet Living Space Chalet Bedroom. Opposite: Bar

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Hotel Le Chalet BlancMontgenèvre

Exceptionally well placed and exuding sophistication, Hotel Le Chalet Blanc is firmly established as a favourite of families and the ski cognoscenti. Set at the foot of the slopes in snow sure Montgenèvre, it is the resort’s first luxury hotel and offers doorstep ski access, close to the nursery slopes and ski school. Blending Alpine architecture with a warm, modern edge, each room and suite is furnished in contemporary style with every amenity; Luxury Suites offer extra space. Each has a balcony for scintillating views towards miles of pistes and spectacular mountain scenery. The views continue in the restaurant – La Table Blanche offers a gourmet fine dining experience incorporating local ingredients accompanied by sommelier-selected fine wines.

Close to the Italian border, Montgenèvre offers excellent skiing linked to the Milky Way; or try snow shoeing, cross country skiing or ice skating at the alfresco rink. After exertions in the snow, relax in the hotel’s spa with hammam, sauna and Jacuzzi or indulge in pampering massages.

Hotel Information

32 rooms and suites.1 hour 15 minutes from Turin Airport.


Guide Price

Prices from £630pp in low season



Room UpgradesDeluxe Room from £15pppnFamily Room from £59pppn

Special Offers Early Booking - contact reservations for details.


Lounge Area Superior Room

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MontgenèvreLying just a few hundred metres from the Italian border, Montgenèvre has theadvantage of being linked to the massive Milky Way ski zone, where hundreds ofkilometres of exciting pistes await skiers of all levels. Good skiing for beginners andintermediates is complemented by ample off piste terrain for experts in search ofadrenaline thrills. Snow conditions and time permitting, it is possible to use the lift system to reach Sestrière and Sauze d’Oulx. After the exhilaration of the slopes, explore the town’s charming old centre with its relaxed mix of French and Italian influences.

Ski FactsAltitude of resort: 1850m Highest skiing point: 2630m Total pistes length: 110km Number of lifts: 32 Green runs: 13%Blue runs: 34%Red runs: 36%Black runs: 17%

Best ExperiencesSkating, snowmobiling, tobogganing, sleigh rides.

SnowMontgenèvre benefits from excellent snow coverage due to its location and altitude. Snow cannons cover a substantial area as well as the majority of the lower slopes.

Après-skiRelaxed après-ski with a selection of bars and restaurants.

GMT + 1 hour

Flying TimeLondon to Turin: 1 hour 45 minutes



Montgenèvre

Geneva

TURIN

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Nira Alpinasurlej, near st Moritz

Nira Alpina boasts ski-in ski-out to some of the finest skiing in the St Moritz region and is connected to the Corvatsch cable car station by a private covered walkway. An appealing Bohemian ambience is accompanied by relaxed, unfussy service, with every comfort to hand. Rooms and suites feature a large terrace or balcony, modern granite bathrooms with a deep bath and waterfall shower, and panoramic windows with stirring views to the Engadin Mountains. Dining too is a treat, with world cuisine served against a panoramic backdrop in top-floor Stars and wholesome Alpine specialities in Stalla Veglia. For après-ski by a blazing open fire to eclectic sounds from the resident DJ, relax in the Rooftop Bar with its Peruvian-to-Japanese menus.

Return from the day’s exertions to soothe tired muscles in the Nira Spa with its mood lighting, steam room, sauna and vast whirlpool complete with underwater relaxation bed. In the treatment rooms, rituals include the Detoxifying Moor Mud and Rejuvenating Alpine Herbs.

Hotel Information

70 rooms and suites.2 hours 30 minutes from Zürich Airport.

Official Rating: 4 Star Deluxe.

Guide Price




Room UpgradesGarden Room from £34pppn

Alpine Junior Suite from £82pppn


Bar Swimming Pool

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St MoritzWith a reputation for elegance and glamour, St Moritz is Switzerland’s definitive winter resort. Nestling at a snow-sure 1770 metres on the western edge of Lake St Moritz, the town is famed for its wonderful mountain panoramas and offers a wide spectrum of exclusive hotels, designer boutiques and gourmet dining opportunities. Twenty of its restaurants are listed in the prestigious Gault Millau guides, with venues ranging fromhistoric dining rooms to spectacular summit eateries. Dorf, built on the hillside, boasts a concentration of high fashion shops and hotels, while Bad, which spreads up the valley from the lake, is both charming and tranquil.

Ski FactsAltitude of resort: 1770m



Number of lifts: 56

Blue runs: 20%

Red runs: 70%

Black runs: 10%

Best ExperiencesWorld famous Cresta run, White Turf horse racing, paragliding, bobsleigh descent, horse drawn sleigh rides, paragliding, skating, ice climbing and ice driving.

SnowHigh altitude resort with good snow, the pistes are excellently groomed.

Après-skiExcellent selection of bars and restaurants to choose from.

GMT + 1 hour

Flying TimeLondon to Zürich: 1 hour 40 minutes

KlostersDavos

Zürich

St Moritz

Kempinski Grand Hotel des Bains ~ st Moritz

Set amidst the majestic Engadine Mountains, the Kempinski Grand Hotel des Bains is steeped in rich tradition and offers the kind of unpretentious luxury appreciated by discerning families and couples alike. Rooms and suites – most with balcony and all with elegant furnishings – blend the traditional with the contemporary to create spacious comfort zones with oversized marble bathrooms and equipped with up-to-the-minute technology. It boasts an unrivalled location, directly opposite the Corviglia cable car for rapid access to one hundred kilometres of pristine piste – and the hotel has its own ski school for extra convenience. Dining includes international cuisine at Les Saisons, gourmet Mediterranean at the Michelin-starred Cà d’Oro and innovative Alpine tapas at the lifestyle Enoteca.

For recreation relax in the outstanding Alpine Kempinski The Spa; an array of treatments and massages are available incorporating Alpine herbs. In the expansive Kempinski Kids’ Club, children are cosseted and entertained with a daily programme of indoor and outdoor activities.

Hotel Information

184 rooms and suites.2 hours 30 minutes from Zürich Airport.Official rating: 5 Stars Superior.

Guide Price

Prices from£1285pp in low season £1995pp in high season including flights, 7 nights accommodation with breakfast.

Room UpgradesSuperior Room from £17pppnGrand Deluxe Room from £34pppn

Special OffersFree Nights, Early Booking - contact reservations for details.

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Lobby Indoor Pool

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Badrutts Palacest Moritz

Oozing old world sophistication, this St Moritz landmark is long renowned as a favourite of royalty and stars alike. Within the palatial exterior, gothic arches and hand-carved wood abounds, whilst luxuriously appointed rooms, each with a distinct character, offer Engadine Mountain and sparkling lake views. The atmosphere of pampered luxury is enhanced by discreet service. Gourmets will delight in the seven restaurants, including Japanese fusion at Nobu @ Badrutt’s Palace and traditional French at Le Restaurant, where breakfast is also served. Chesa Veglia, a rustic farmhouse close to the hotel, is home to several elegant venues including the Polo Bar for après-ski aperitifs or try the legendary King’s Club.

Returning from the expansive slopes, pampering awaits in the Beauty Spa. Swim indoors or out, or try your hand at curling on the natural ice rink. The Palazzino Kids’ Club entertains children with daily activities. For convenience there is an in-house ski school and ski rental service.

Hotel Information

157 room and suites. 2 hours 30 minutes from Zürich Airport.


Guide Price




Room UpgradesSuperior Room from £69pppn

Deluxe Room from £171pppn

Special OffersComplimentary St Moritz Ski Pass

- contact reservations for details.


Swimming Pool

Grand Hall

\ 47

Switzerland

Sheraton Davos Hotel Waldhuus ~ davos

Experience inimitable Swiss hospitality at this welcoming hotel located at the edge of the forest. The spacious rooms and suites with their harmonious furnishings create a special atmosphere, each balcony enjoying beautiful views of Davos and the mountains. Gourmet delights await at the Restaurant Waldhuus, serving delicious Swiss and international dishes accompanied by fine wines. Relax and restore your energy at the wellness area with indoor pool, sauna and steam bath. Families are especially welcome with many amenities for younger guests including childcare service, a playroom and a youth common room. There is easy access to the slopes from the hotel – both the Jakobshorn and Parsenn funiculars are moments away by complimentary shuttle bus.

Hotel Information

94 rooms and suites.2 hours 30 minutes from Zürich Airport.Official rating: 4 Stars Superior.

Guide Price


Hotel Alpinaklosters

The classic chalet-style Alpina simply exudes charm and warm hospitality, its well-equipped rooms offering every modern comfort. Families may prefer the option of staying in one of the fourteen individually furnished apartments complete with spacious living room and kitchen. Ideally located in the centre of Klosters Platz village, the hotel is a perfect base for exploring the extensive Davos - Klosters ski area and enjoying the sophisticated après-ski. For relaxation, enjoy a cocktail or two on the sun terrace before feasting on gourmet meals complemented by a choice of over 300 fine wines from the impressive cellar. A wellness centre boasts an indoor pool, solarium and steam room. Unwind in the scented sauna; enjoy a reviving massage or beauty treatment.

Hotel Information

50 rooms and apartments.1 hour 45 minutes from Zürich Airport.Official rating: 4 Stars.

Guide Price



Hotel Exterior Spa

46 /

Switzerland

Davos & KlostersWith its extensive slopes and glittering country trails through silent larch forests, Davos attracts intermediate and advanced skiers in equal proportion. Sharing the terrain with the neighbouring resort of Klosters it is one of Europe’s highest towns and snowsport centres, the famous long run down into the Klosters valley making for an unforgettable experience.

Klosters has retained its picture-postcard Swiss charm amidst the magnificent Alpine scenery. Famed for its jet set clientele, this is an elegantly understated resort, with Pratz the main focus for après-ski activity and upmarket hotels, while quieter Dorf offers tranquil relaxation. The lift link to Davos and network of trails in between add further pleasures to a world-class winter sports destination.

Best ExperiencesTobogganing, horse sleigh rides, snowshoeing, skating.

SnowReliable snow record with good snowmaking and piste grooming.

Après-skiVaried choice of bars, restaurants and cafés.

GMT + 1 hour

Flying TimeLondon to Zürich: 1 hour 40 minutes

Ski Facts: Altitude of resort: Davos 1550m Klosters 1190m



Number of lifts: 55

Blue runs: 20%

Red runs: 44%

Black runs: 36%

Zürich

Klosters

Davos

St Moritz

\ 49

Switzerland

Chalet RoyAlp Hôtel & Spavillars

This member of The Leading Hotels of the World is the first five star hotel in Villars. Boasting ski-in, ski-out access to the slopes and close proximity to the resort centre, it is graced by sumptuous salons and impeccable service. Modern Alpine style accommodation is accompanied by exceptional views to the spectacular Dents du Midi, the spacious rooms and suites boasting extra large bathrooms, balconies and up-to-the-minute technology. Dining choices range from hearty raclettes and fondues in Le Grizzly to innovative gourmet cuisine in Le Jardin des Alpes, while wine connoisseurs will appreciate the regular degustations in Le Cellier, known for its selection of the region’s best crus. Children have a dedicated corner at Le Rochegrise and Le Grizzly for informal meals.

Skiing is complemented by husky dog mushing for the adventurous; or enjoy the expansive spa with its indoor swimming pool, Jacuzzi, steam room and fitness centre. For children there are two playrooms; the private fifteen seat cinema room will entertain all ages.

Hotel Information

63 rooms and suites.1 hour 30 minutes from Geneva Airport.


Guide Price




Room UpgradesRoyAlp Executive Swiss Alps View from £19pppn

Junior Suite Park View from £38pppn


Restaurant Le Bar Spa Pool

48 /

Switzerland

VillarsPerched on a sunny shelf looking across the Rhône Valley to the Portes duSoleil, Villars is a well-established village resort with numerous attractionsfor skiers and non-skiers alike. Families and beginners will love the wide,uncrowded pistes and gentle nursery slopes, while intermediates can testtheir skills on the delightful long cruise from Meilleret to Les Diablerets –an unspoilt village which sits beneath the imposing Diablerets Glacier. Takethe mountain railway to the scenic runs at the top of Bretaye, returning torelax in one of the resort’s many pizzerias or swish bistros.



Total pistes length : 225km

Number of lifts: 71

Blue runs : 37%

Red runs: 53%

Black runs : 10%

Best ExperiencesParagliding, snowshoeing and ice-skating.

SnowThe linked Villars – Les Diablerets ski area enjoys widespread snowmaking. Excellent snow conditions are guaranteed on the glacier, a short bus ride from Les Diablerets.

Après-skiVaried après-ski with a good standard of tea rooms, bars and restaurants.

GMT + 1 hour


Crans Montana

Zermatt

Villars

GENEVA

\ 51

Switzerland

LeCrans Hotel & SpaCrans-Montana

In the exclusive enclave of Crans-Montana with its views of the Matterhorn, the property recreates the ambience of an aristocratic private home with the emphasis on privacy and discretion. Built on the former site of the Mont-Blanc Hotel, just metres from the slopes, its individually themed suites and rooms are replete with antique pine-panelling and rare travel artefacts, each boasting a private terrace, plasma screen television in the bathroom and Jacuzzi. In addition to a Nespresso coffee machine, there are complimentary soft drinks from the minibar and water from a fountain fed by nearby glaciers. Dine in high style in Le Mont Blanc rotunda restaurant where local produce is showcased in superb avant-garde cuisine, or enjoy an unforgettable gastronomic experience at the La Table d’Hôtes in the heart of the kitchen. Swiss and international vintages can be savoured in the congenial Vinothèque.

For reviving therapies with a view, relax in LeSpa Cinque Mondes where facilities include a hammam, heated pools and infinity Jacuzzi. A courtesy car with chauffeur is also on hand.

Hotel Information

13 rooms and suites. 2 hours from Geneva Airport.


Guide Price



accommodation with breakfast

Room UpgradesSuperior Room from £73pppnDeluxe Room from £109pppn


Hotel Exterior Junior Suite Dolomites

50 /

Switzerland

Crans-MontanaRegarded as one of Switzerland’s best-kept secrets, this century-old town offers inspiring views of the distant Matterhorn and surrounding mountains. Its modern and well designed lift system means that queues are generally short, providing trouble-free access to the large and varied piste area with its excellent gentle nursery slopes. The largely south facing slopes are sun filled and served by an impressive array of snow cannons. Cross country skiers, too, will find the resort to their liking thanks to over forty kilometres of beautifully groomed tracks. Restaurants are plentiful both on and off the slopes; chic boutiques abound in the centre.




Number of lifts: 28

Blue runs: 39%

Red runs: 50%

Black runs: 11%

Best ExperiencesTobogganing, snowshoeing, ice climbing and tubing.

SnowHigh resort with sunny south facing slopes, with a good snow record complemented by impressive snow making facilities.

Après-skiWide choice of restaurants and good quality bars.

GMT + 1 hour


VillarsCrans-Montana

Zermatt

GENEVA

\ 53

Switzerland

Mont Cervin PalaceZermatt

A member of The Leading Hotels of the World, this luxurious retreat is palatial both by name and nature. At the very heart of the traffic-free village of Zermatt, the hotel features newly renovated elegant rooms and suites, some with unrestricted views across to the Matterhorn. Three restaurants offer the opportunity to explore your gourmet desires, including the Dining Room for splendid à la carte selections; the Dine Around option includes the choice of another ten restaurants within Zermatt. In the evenings a sophisticated après-ski ambience prevails in the two bars. Recreations centre around the stylish indoor-outdoor swimming pool and MCP Beauty Spa. Zermatt’s elegant shops are on the doorstep.

Hotel Information

150 rooms and suites.3 hours from Geneva Airport.Official rating: 5 Star Superior.

Guide Price


Grand Hotel ZermatterhofZermatt

This Swiss landmark is the epitome of traditional elegance offering state-of-the-art facilities, its refurbished rooms – most with balconies to capture views of the Matterhorn – employ murals and wood-panelling to create a warm and homely atmosphere. Begin the day with a hearty buffet breakfast, then later dine in grand style in the fine dining Prato Borni Restaurant where classic international specialities top the menu. For relaxation and recreation, the Vita Borni wellness zone features a large indoor swimming pool and spa, with various massages and beauty treatments on hand. In addition to skiing, outdoor sports options include guided glacier tours, climbing lessons and sledging.

Hotel Information

84 rooms and suites.3 hours from Geneva Airport.Official rating: 5 Star Superior.

Guide Price



Chalet Suite Castor Suite

52 /

Switzerland

ZermattA magnet for winter sports connoisseurs, Zermatt nestles at the foot of the majestic Matterhorn. With its reliable snow, magnificent scenery and Alpine charm it offers some of the most attractive skiing in Europe, some of the runs linking across to the Italian resorts of Cervinia and Valtournenche. In car-free Zermatt village, electric buggies hum around streets lined with fabulous designer boutiques, chic restaurants and buzzing après-ski bars. Cruise the easy-going pistes of the Gornegrat or try the challenges of the Sunnegga – this is the height of fashionable skiing, replete with excellent mountain restaurants serving superb food.




Number of lifts: 35

Blue runs: 16%

Red runs: 60%

Black runs: 24%

Best ExperiencesHeli-skiing, snowshoeing, horse drawn sleigh rides, skating, curling, cross country skiing, paragliding and helicopter flights.

SnowWith some of the highest slopes in Europe, Zermatt has a good snowrecord, complemented by plenty of snow making right down to resort level.

Après-skiExcellent selection of bars and restaurants offering a good mix of informaland sophisticated fun.

GMT + 1 hour


VillarsCrans Montana

Zermatt

GENEVA

\ 55

Italy

Hotel & Spa Rosa Alpinasan Cassiano

Deep in the Dolomites, where the Italian ski set gathers to play and promenade, lies this charming Relais & Châteaux hotel in the heart of San Cassiano. Overlooked by pink-hued granite peaks, it is instantly welcoming and effortlessly stylish, a log fire burns in the reception area whilst rooms and lounge areas are tastefully finished in natural woods, marble and antiques. All accommodation is delightfully individual, the Chalet Loft Suites being particularly spacious with fireplace and south-facing balcony. The exhilaration of the slopes is matched by the anticipation of fine dining in the dual Michelin-starred Hubertus restaurant, run with panache by Chef Norbert Niederkofler. For something less formal there are pizzas at the Restaurant Wine Bar & Grill and traditional fondues in the restaurant Limonaia.

A shuttle service chauffeurs guests directly to the nearby lifts for access to the extensive slopes of the Dolomiti Superski network and the famous Sella Ronda. An indoor swimming pool and Daniela Steiner Spa offer relaxation.

Hotel Information

51 rooms and suites. 1 hour 45 minutes from Innsbruck Airport.


Guide Price




Room UpgradesJunior Suite from £17pppn

Suite from £52pppn

Special OffersFree Nights -

contact reservations for details.


Swimming Pool Chalet Loft Suite

54 /

Italy

San Cassiano

INNSBRUCK

VENICE

Cervinia

TURIN

San Cassiano & CerviniaWell-heeled San Cassiano is a quiet and sunny village in the Alta Badia ski area, with links to the popular Sella Ronda circuit. A paradise for beginners and intermediates alike, it combines 3445 metres of vertical descent with forty kilometres of scenic cross country trails and a snow park. Gourmets will love the choice of Michelin-starred restaurants.

Relax into miles of wide, well groomed pistes in the high-altitude resort of Cervinia, where snow-sure conditions extend late into the season. Located on the Italian side of the Matterhorn and linked to Zermatt for extensive skiing opportunities. Beginners will enjoy the village nursery slope which graduates to fine blue runs around Plan Maison, with some good challenges for experts too.

Best ExperiencesCross country skiing, sleigh rides, snowshoeing and sledging, whilst walking trails, ice karting, heli-skiing and snowshoeing can be enjoyed in Cervinia.

SnowThe snow making facilities and piste grooming at San Cassiano are excellent. Cervinia enjoys a good snow record, early and late season skiing possible due to its high altitude.

Après-skiEmphasis is on a more relaxed après-ski with a good selection of restaurants and bars including two Michelin-starred restaurants in San Cassiano.

GMT + 1 hour

Flying TimeLondon to Innsbruck: 1 hour 50 minutesLondon to Turin: 1 hour 30 minutes

Ski Facts: CerviniaHeight of resort: 2050m



Number of lifts: 23

Blue runs: 30%

Red runs: 59%

Black runs: 11%

Ski Facts: San CassianoHeight of resort: 1537m



Number of lifts: 52

Blue runs: 54%

Red runs: 40%

Black runs: 6%

Ciasa Salaressan Cassiano

A traditional style gastronomic experience in the heart of the Dolomites, the Ciasa Salares is located in the sleepy hamlet of Armentarola, just above San Cassiano. Run by the Weiser family for three generations, this recently refurbished retreat stands opposite the slopes and ski lift, giving direct access to the Sella Ronda circuit and the Dolomiti Superski area. A wooden chalet style exterior beholds a welcoming interior; rooms and suites are furnished in a local style, most with balcony or terrace. During the day, La Terazza is a favourite of ski connoisseurs for alfresco lunches; in the evenings choose between the informal Wine Bar Siriola or the Michelin-starred restaurant La Siriola with its 27,000-bottle wine cellar overseen by Chef Fabio Cucchelli.

Ski back for après-ski relaxation in the well-equipped Vives Siriola Spa, complete with a large indoor swimming pool, sauna and whirlpool relaxation zone. A playroom is available for younger guests, whilst adults will appreciate the weekly wine dégustations held by the owner.

Hotel Information

50 rooms and suites. 1 hour 45 minutes from Innsbruck Airport. Official rating: 4 Stars.

Guide Price


Room UpgradesSuperior Double Room from £17pppnJunior Suite from £35pppn

56 /

Italy

Suite Salares Hotel Exterior

\ 57

Italy

Hermitage Hotel & SpaCervinia

From the seventeenth century polished parquet floors to the granite walls and timber beams, the Hermitage defines traditional Alpine sophistication. A Relais & Châteaux property at the very foot of the Matterhorn, it offers access to an expansive ski area which links through to Valtournenche and Zermatt in Switzerland. Choose a Prestige Suite for superior mountain views; all rooms and suites are elegantly appointed with rich furnishings, antiques and some with welcoming open fireplaces. A complimentary shuttle bus takes guests to the nearby lifts and back for après-ski and dinner in the intimate La Chandelle restaurant, serving regional cuisine from the Valle d’Aosta. Wine and cheese tastings are held in the cellar.

If pampering is your desire, be sure to devote a little time to the newly renovated Spa and Wellness Zone complete with Turkish bath, sauna, fitness centre and a heated indoor swimming pool, fed by fresh mountain spring water. Indulge in rejuvenating spa treatments in The Art of Beauty La Prairie Spa.

Hotel Information

38 rooms and suites. 1 hour 30 minutes from Turin Airport.


Guide Price




Room UpgradesSuperior Room from £45pppn

DeluxeRoom from £108pppn

Special OffersFree Nights, Reduced Rates

- contact reservations for details.


Lounge

Prestige Suite

\ 59

Austria

Schwarzer Adlerkitzbühel

Located in Kitzbühel’s cobbled medieval centre, the Schwarzer Adler is Austrian hospitality epitomised. Within its traditional Tyrolean exterior lies a contemporary boutique hotel with elegantly furnished rooms and suites. Junior Suites are traditional in style encompassing a rich palette of colours, some boasting private saunas; studios have freestanding bathtubs from which unforgettable mountain vistas can be absorbed. Gourmet dining abounds; Neuwirt serves award-winning cuisine combining imaginative flavours from the mountain and the sea, whilst the Hotel Restaurant offers traditional dining in its three wood-panelled parlours. To unwind after the day’s exertions, the Black Spa is one of the most celebrated in the Alps offering beauty treatments, massages and indoor pool.

Hotel Information

88 rooms and suites.1 hour 30 minutes from Salzburg Airport.Official rating: 4 Stars Superior.

Guide Price


Hotel Weisses Rösslkitzbühel

Long renowned as a hideaway for artists and politicians, this exclusive hotel dates back to the fifteenth century. Renovated and enlarged over recent years, it enjoys a central location close to the lifts and ski schools. Within the attractive traditional cream exterior lie sixty eight rooms and suites distinctly decorated with decadent use of silk, satin and marble. Savour gourmet international cuisine at Velvet and enjoy wine tastings within the original fifteenth century cellar. For après-ski relaxation, recline by one of the lobby’s roaring log fires. Recreational facilities encompass indoor swimming pool, sauna and spa specialising in Oriental-inspired treatments or exclusively for Harisch Suite guests, a private movie showing in the eleven seat cinema.

Hotel Information

68 rooms and suites.1 hour 30 minutes from Salzburg Airport.Official rating: 5 Stars.

Guide Price



Swimming Pool Rooftop Swimming Pool

58 /

Austria

KitzbühelAlmost completely car free, the atmospheric medieval centre abounds with cobbled streets, cafés and exclusive shops. This is the home of the fearsome Hahnenkamm downhill race held each January and acknowledged as the toughest on the World Cup circuit. The resort is ideally suited to intermediates; however there are plenty of opportunities to explore off piste for more experienced skiers. There are many excellent mountain restaurants and the village boasts a casino, or for something a little different take a late night Hahnenkamm gondola up to the Hochkitzbühel Restaurant to dine by candlelight whilst watching the stars.




Number of lifts: 55

Blue runs: 40%

Red runs: 46%

Black runs: 14%

Best ExperiencesSkating, cross country skiing, paragliding, curling and tobogganing. The Sports Park with ice rink, ice hockey and bowling is worth a visit.

SnowKitzbühel is a low altitude resort with impressive snow making facilities.

Après-skiThe nightlife is one of Kitzbühel’s key selling points; the old town hosts a wide variety of bars, restaurants and nightclubs.

GMT + 1 hour

Flying TimeLondon to Salzburg: 2 hours

SALZBURG

Kitzbühel

\ 61

Austria

Thurnher’s AlpenhofZürs

Described as ‘like stepping into a winter fairytale’, there is certainly something magical about the Thurnhers Alpenhof ski-in, ski-out mountainside setting in Zürs am Arlberg. One of the most exclusive addresses in the Alps and a member of The Leading Hotels of the World, its traditional décor blends family antiques with modern art. Rooms are exceptionally spacious, views are ineffable and the cuisine is outstanding. Served in the wood-panelled restaurant, meals range from regional to international and the maitre d’hôtel excels in his selection of fine wines. The Milchbar, just opposite the ski lifts, offers gourmet lunches and exquisite patisserie. For congenial evenings, settle into a comfy sofa in the piano bar and lounge.

Recreational amenities encompass Finnish sauna, steam bath, massages and indoor heated swimming pool, small cinema and a special children’s entertainment programme. The unique services of an in-house ski instructor are complimentary; organising sleigh rides, torch-lit hikes and guided ski excursions.

Hotel Information

38 rooms and suites.1 hour 30 minutes from Innsbruck Airport.

Official rating: 5 Stars Superior.

Guide Price




Room UpgradesJunior Suite from £60pppn

Suite from £107pppn


Swimming Pool

Spa

60 /

Austria

Zürs Zürs is a quiet, ultra-chic enclave in Austria’s magnificent Voralberg, regarded as one of the most exclusive resorts in the Alps. Known for its excellent snow record it offers over 270 kilometres of fine scenic skiing, with the number of skiers allowed on the slopes at any one time strictly limited. In addition to tremendous terrain for intermediates there are exceptional challenges for expert skiers both on and off piste. The resort also boasts some of the best restaurants and most deluxe hotels in Austria, complemented by an exclusive array of boutiques and swish café bars.

Best ExperiencesSleigh rides, heli-skiing, snowshoeing, skating and paragliding.

SnowHigh altitude Zürs enjoys an excellent snow record, complemented by comprehensive snow making facilities.

Après-skiChic fashionable après-ski with a wide selection of bars and restaurants.

GMT + 1 hour

Flying TimeLondon to Innsbruck: 1 hour 50 minutes

Ski Facts: Arlberg RegionAltitude of resort: 1720m



Number of lifts: 84

Blue runs: 40%

Red runs: 48%

Black runs: 12%

INNSBRUCK

Zürs St Anton

\ 63

Austria

Raffl’s St Antoner Hofst Anton

There is a particular ‘joie de vivre’ about this family-run hotel in the heart of St Anton, with nearby access to the expansive Arlberg ski region. It begins with the distinctive exterior and continues into the swish interior spaces adorned with a contrasting but complementary blend of antiques, objets d’art and contemporary pieces. No two rooms or suites are alike, although each is tastefully furnished in neutral tones, equipped with the latest technology and most have balcony. Sumptuous dinners are served in the traditionally styled Raffl Stübe gourmet restaurant with its extensive wine selection. When tranquillity beckons, you need look no further than the sauna, indoor swimming pool or the Turkish steam bath where muscle-relaxing après-ski massages are a speciality.

Hotel Information

37 rooms and suites.1 hour from Innsbruck Airport.Official rating: 5 Stars.

Guide Price


Arlberg Hospizst Christoph

Lying high in the St Anton am Alberg ski region with superb ski-in, ski-out access to over 260 kilometres of piste, the hotel is run with charm and efficiency by the Werner family. Rooms, suites and family apartments – some with balconies and open fires – are decorated in Alpine style with crisp linens and hand-carved wood panelling. Four acclaimed restaurants offer diverse dining choices and access to an award-winning wine cellar that dates back over 600 years, whilst a half board Dine Around option opens up further delicious options. In the evenings, guests can rendezvous in the Fireplace Lounge with nightly live music and crackling log fires. Relax in the excellent spa with its swimming pool, Finnish sauna, Bio Sauna and treatment rooms, with children well looked after in their own club.

Hotel Information

88 rooms and suites.1 hour 15 minutes from Innsbruck Airport.Official rating: 5 Stars.

Guide Price



Studio Deluxe Albona Grans Suite Maisonette

62 /

Austria

St Anton & St ChristophSince the first skiers ventured onto the slopes of St Anton, it has developed into an international ski resort – its extensive slopes and varied terrain making it a huge draw for competent skiers. Consistently high snowfall and treeless powder bowls make St Anton an off-piste skiers dream. Village life centres around the pedestrianised main street, complemented by a wide choice of bars and restaurants.

The highest ski holiday resort in the Arlberg ski region, St Christoph combines the attractions of a tranquil Alpine hamlet with glorious skiing on long, wide pistes, and fast links to the heart of St Anton’s slopes by quad chairlift. In addition to excellent skiing for intermediates, St Christoph also offers some of the best off piste terrain in the Arlberg.

Ski Facts Arlberg RegionAltitude of resort: St Anton 1305m St Christoph 1800m



Number of lifts: 84

Blue runs: 40%

Red runs: 48%

Black runs: 12%

Best ExperiencesSleigh rides, paragliding, skating, tobogganing, and curling.

SnowThe Arlberg ski region enjoys a good snow record which is complemented by excellent snow making facilities and easy access to the Valluga Peak at over 2,800 metres.

Après-skiExceptional après-ski in St Anton with a wide selection of restaurants and bars that continue into the early hours. Only six kilometres away, St Chrisoph is ideal for a quieter break.

GMT + 1 hour

Flying TimeLondon to Innsbruck: 1 hour 50 minutes

INNSBRUCK

Zürs St AntonSt Christoph

\ 65

Canada

Four Seasons Resort whistler

Canada’s only AAA Five Diamond resort, few mountain residences can boast such a combination of scenic grandeur, welcoming luxury and family-friendly touches. Guests will appreciate easy access to the slopes of Whistler Blackcomb, the exclusive Ski Elite instruction programme along with the services of a dedicated ski concierge. Spacious rooms feature cosy wood interiors and spacious bathrooms with deep soaking tubs, as well as gas-burning fireplaces and superb views. Exertions on the slopes are rewarded by sumptuous dining and deep relaxation. Fifty Two 80 offers all-day bistro dining to the accompaniment of a cosy fireplace and Alpine views; Sidecut is a modern steakhouse. The spa, heated outdoor pool and whirlpools can be enjoyed year-round.

A wonderful base for families, younger guests are welcomed with a plethora of amenities, including welcome cookies, slippers and bathrobes. Parents are invited to sample British Columbia’s finest wines served with canapés at a daily Manager’s wine reception.

Hotel Information

273 rooms, suites & townhouses.2 hours from Vancouver International Airport.

Guide Price




Special OffersEarly Booking Offer

– contact reservations for details.


Hotel Exterior

Superior Room

64 /

Canada

WhistlerWide empty slopes, long runs and snow clad forests; every day in Whistler offers a new adventure. Start with a mountain-sized breakfast at the zenith of Whistler Mountain before claiming first tracks on a sea of untouched powder; 8,000 acres of prime mountain terrain just draped in a fresh new carpet of magical snow, a skier or boarder’s dream. A true winter enthusiast need not be confined solely to the pistes. Experience the thrill of driving a team of dogs over snow covered fields, the romance of a horse-drawn sleigh ride or as night falls, embark on an exhilarating snowmobile drive through forests of cedar and along frozen lakes.

Extend your stay with a Polar Bear Adventure in Manitoba. See page 12.

Ski Facts – Whistler & BlackcombAltitude of resort: 265m


Total pistes: 94

Number of lifts: 13

Beginner runs: 20%

Intermediate runs: 55%

Expert runs: 25%

Best ExperiencesHeli-skiing, dog sledding, snowmobiling and cat skiing.

SnowNorth America’s largest ski area has excellent snow conditions, especially on the high peaks.

Après-skiWhistler Village offers plenty of restaurants, nightclubs and bars.

GMT -8 hours

Flying Time10 hours to Vancouver

VANCOUVER

Whistler

66 /

Canada

The Westin Resort & Spa whistler

Located slope-side on Whistler Mountain, this all-suite resort is just steps away from both Whistler and Blackcomb gondolas and Whistler Village. The convenient location is matched by exceptional service, including a ski valet and well-appointed accommodations. Each of the spacious suites features a kitchen, relaxing soaker tub, inviting fireplace, Westin’s trademark ‘Heavenly Bed’ and stunning mountain views. Dine in style at the Aubergine Grille and afterwards unwind in the intimate Firerock Lounge. The Avello Spa & Health Club offers a range of soothing treatments, indoor and outdoor hot tubs, a eucalyptus steam room, a pool and gym equipment. Visit in summer and a host of outdoor activities, from golf to hiking, are on the doorstep.

Hotel Information

419 suites. 2 hours from Vancouver International Airport.

Guide Price


The Fairmont Chateau Whistler ~ whistler

Nestled in upper Whistler Village, at the base of Blackcomb Mountain, Whistler’s flagship hotel offers an unforgettable winter experience. Guests can take advantage of the ski-in/ ski-out top-ranked terrain and a host of outdoor activities. Guest rooms are tastefully appointed and offer spectacular views, Fairmont Gold Floors featuring the benefits of a dedicated concierge, private lounge and continental breakfast. Relax in the Health Club including an indoor/outdoor pool, sauna and steam rooms or indulge in spa treatments at Vida Spa. Experience fine dining in The Grill Room, followed by cocktails and entertainment in the Mallard Lounge or gather to swap stories around the fire pits. Restaurants, shops and nightclubs are minutes away in Whistler Village.

Hotel Information

550 rooms and suites. 2 hours from Vancouver International Airport.

Guide Price


Hotel Exterior Lobby

Aspen & VailAspen, American glitterati’s ski town of choice, is a glamorous hub, spruced to perfection, where a clear morning run through snow dusted trees may be followed by an afternoon concert. This ex-silver mining town offers some of America’s best après-ski, brimming with jazz clubs, hip bars and nightclubs. Swap Aspen’s cosmopolitan vibe for the stylish village atmosphere of Vail and the unrivalled experience of gliding through the champagne powder of the resort’s superlative theatrical bowls. As well as the vast terrain of Vail, explore the slopes of Beaver Creek and Breckenridge, both prime destinations for off-piste enthusiasts.

Extend your stay with a Winter Tour in Yellowstone. See page 13.

Ski Facts: Vail

Altitude of Village: 675m

Highest Skiing Point: 3527m

Total Pistes: 192

Number of Lifts: 32

Beginner Runs: 18%

Intermediate Runs: 29%

Expert Runs: 53%

Ski Facts: Aspen Area (including Aspen Mountain, Aspen Highlands, Buttermilk and Snowmass)

Altitude of resorts: 2422m


Total pistes: 336

Number of lifts: 61

Beginner runs: 15%

Intermediate runs: 62%

Expert runs: 23%Best ExperiencesDog sledding, snowshoe tours, snowmobiling and hot-air ballooning.

SnowAspen has uncrowded slopes and excellent snow records, with perfectly groomed pistes. Vail offers large areas of ungroomed, wooded slopes on the Back Bowls, whilst the north face of the mountain is well groomed.

Après-skiAspen offers a range of dining from casual diner-style to gourmet elegance. Vail offers world class dining, shopping, nightlife and spas.

GMT -7 hours

Flying Time10 hours to DenverDenver to Aspen or Eagle Airports: approx 45 minutes

\ 67

USA

DENVERVail

Breckenridge

AspenSnowmass

68 /

USA

The Arrabelle At Vail Square ~ vail

The epitome of elegance with a distinct European dash, the Arrabelle stands in exclusive Vail Square in Lionshead Village. Lavish guest rooms and ultra-spacious suites provide every conceivable comfort, with fireplace, TV and DVD player, whilst the lavish bathrooms feature a soaking tub. A ski valet will assist with boots and skis – the Eagle Bahn Gondola is located right next door for ultimate convenience. Dine indoors or alfresco at The Tavern on the Square, a lively spot for delicious food and drink. Indulge body and mind in the state-of-the-art RockResorts Spa with whirlpools, steam rooms, Vichy showers, saunas and fitness centre.

Hotel Information

62 rooms and suites.2 hours from Denver Airport, 30 minutes from Eagle Airport.

Guide Price


St Regis Resort Aspen

At the foot of Aspen Mountain, within walking distance of shops and restaurants, the St Regis Resort, Aspen is one of the highest rated ski resorts in the world. Emerging from a complete renovation programme, the resort has unveiled brand new guest accommodations with flat screen TVs and marble bathrooms. Flavourful fare created from local ingredients is on offer in The Restaurant; relax after dinner by the roaring fire with magnificent Aspen Mountain views in the Shadow Mountain Lounge. Indulge in a relaxing après-ski treatment at the Remède Spa, unwind in the steam caves, utilise the brand new fitness centre or join a class in the yoga and Pilates room.

Hotel Information

179 rooms and suites.10 minutes from Aspen Airport, 1 hour 30 minutes from Eagle Airport.

Guide Price


Deluxe King Guest Room Hotel Exterior

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USA

Four Seasons Resortvail Epitomising the understated chic of Vail, the resort stands at the gateway to the village, just a short stroll from exclusive shops, restaurants and the Vista Bahn chair lift with its dedicated Four Seasons Ski Concierge. Hickory and limestone distinguish the contemporary light-filled interiors, most rooms having mountain and pool views, balcony, fireplace and luxury bathroom with freestanding bathtub. A selection of spacious residences are also available. Classic hearty mountain cuisine is served in the Flame Restaurant, warmed by numerous welcoming fires and offering expansive views from its heated outdoor terraces. At the year-round outdoor pool, guests are greeted with warm robes and seasonal drinks on the heated deck in winter, whilst an inviting spa redolent with oils of pine and juniper offers whirlpools, saunas, steam rooms and treatment rooms.

Vail’s vast skiable terrain offers challenges for all abilities, and other winter adventures include dog sledding with Siberian huskies through the forest and snow shoeing the quiet backcountry trails. Young guests will love the complimentary Kids for All Seasons programme, offering activities indoors and out.

Hotel Information

121 rooms and suites.2 hours from Denver Airport,

30 minutes from Eagle Airport

Guide Price




Special OffersEarly Booking Offer –

contact reservations for details.


Hotel Exterior

Mountain View Room

Space in our brochures is limited so additional information is available online at www.carrier.co.uk and our dedicated specialists are always happy to advise you personally. To help you in choosing a holiday which is tailor-made by us to your requirements, please call our Sales team, or visit your travel agent or our website for further information about services and prices. We will be happy to provide you with a quote.

BROCHURE ACCURACYWe rigorously check the information given in our brochure about accommodation, resorts, itineraries etc., to ensure it is correct to the best of our knowledge at the time of going to press. However, as brochures are prepared well in advance, advertised descriptions and facilities may change before or after you book. Please check the up to date position at the time of booking.

FROM PRICESCarrier offers you the flexibility to create your own holiday from the range of accommodation and services available. Because of the wide choice it is not possible to list every price on every date, so as an indication, we categorise our hotels and other accommodation in low and high price bands. A ‘from’ price is indicative of the lowest price available for the hotel or itinerary featured but this may vary depending on a number of factors such as your date of travel and choice of accommodation. Prices are based on two people sharing a room, unless otherwise stated.

FLYING TIMESThe times given in this brochure are approximate and based on outbound flights. They may vary depending on flight schedules, type of aircraft, weather conditions etc., and are indicative of the hours spent actually flying (excluding time on the ground during stops en route or when changing aircraft).

FLIGHT SEAT REQUESTS AND AIRCRAFTWe strongly recommend that you check in early if you have particular seat requests. Many airlines allow you to do this online, 24 hours prior to departure. Carrier has no control over the allocation of seats by the airline and even if a request has been made with the airline to pre-book seats, no guarantee can be made that they will still be available on departure. The provision of particular seats does not constitute a term of your contract with us. Please note airlines operate both older and more modern aircraft within their fleet. We regret we cannot guarantee the type of aircraft you will travel on as this may be subject to change.

SPECIAL REQUESTS Where special requests for example diet, room location, twin or double bedded room, a particular facility at a hotel, flight seat requests and/or particular meals etc. are an important factor in the choice of holiday, you must advise us when the booking is made. We are happy to pass your request on to the hotel or airline but cannot guarantee that it will be accommodated. We will also pass on any dietary requests to airlines but we recommend that you check directly with the airline once your tickets have been issued. The provision of any special request does not constitute a term of your contract with us.

PASSENGERS WITH REDUCED MOBILITY, OTHER DISABILITIES AND MEDICAL CONDITIONSCarrier complies fully with Regulation (EC) No 1107/2006 concerning the rights of disabled persons and persons with reduced mobility when travelling by air, and can offer assistance to disabled persons or persons with reduced mobility, provided that we are given full information of specific requirements at time of booking.

If you have any medical condition or disability which may affect your holiday or any special requirements as a result of any medical condition or disability (including any which affect the booking process), please tell us before you confirm your booking so that we can assist you in considering the suitability of the arrangements and/or making the booking. In any event, you must give us full details in writing at the time of booking and whenever any change in the condition or disability occurs. You must also promptly advise us if any medical condition or disability which may affect your holiday develops after your booking has been confirmed.

SAFETY & SECURITY ABROAD We take the safety and security of our clients extremely seriously. Sadly crimes against both people and their property are a fact of life the world over, and when in a foreign country it is very important to be extra vigilant and avoid drawing attention to yourself by wearing expensive jewellery, carrying expensive camera equipment etc. Travellers have the same responsibility for their personal safety and that of their possessions, as they do at home.

Carrier operates holidays to many parts of the world. We take appropriate steps to ensure that all hotels comply with the local regulations applicable in their country for health and safety. However, health and safety standards overseas are not the same as they are in the UK and may sometimes be lower. We therefore urge that you undertake reasonable precautions to protect your family and yourself whilst on holiday.

To make the most of your trip abroad, check out the Foreign & Commonwealth Office website at www.fco.gov.uk/knowbeforeyougo before you book and in good time before departure. Foreign Office advice is also displayed on BBC2 (Ceefax) page 470 onwards or contact the Foreign Office Travel Advice Unit on 0845 850 2829.

HEALTH & VACCINATIONSHealth facilities, hygiene and disease risk vary worldwide. You should take health advice about your specific needs as early as possible and ensure that vaccinations or preventative measures are taken early enough (which may be a month or more prior to departure) to be fully effective by the date of travel. Sources of information include the Department of Health free leaflet ‘Health advice for travellers’ (available on request Tel. 0800 555 777), the National Travel Health Network www.nathnac.org, your General Practitioner or a specialist vaccination clinic.

PASSPORTS & VISASBritish citizens require a full 10 year British passport valid for six months after return to the UK. Some destinations also require visas and

we can advise you of these at time of booking. We can only advise of the requirements for British citizens holding a full British passport. If you are not a British citizen with a British passport, requirements should be checked with the relevant embassy.

USA ENTRY REQUIREMENTSThe US Government has strict entry regulations which must be adhered to. Please note if you or your dependants do not have the appropriate personal documentation the US Customs will not allow entry. Please see some guidelines below and for full advice visit the US Embassy website on london.usembassy.gov or phone 0906 8200 290.

• All passports must be valid, machine readable with a digital photograph or an e-passport with an electronic chip. You can check the validity of your passport on the useful link on the US Embassy website. A passport indicating that the bearer is a British Subject, British Dependant Territories Citizen, British Overseas Territories Citizen, British Overseas Citizen, British National (Overseas) or British Protected Person does not qualify for travel without a visa or someone who has indefinite leave to remain in the UK. NB: Some passports issued by British Consular posts abroad may not be machine readable – please check with the UK Passport Service on 0870 521 0410 or visit www.passport.gov.uk for further information.

• Also applicable to passengers in transit in the US. • The US Government requires advance passenger information

detailing your country of residence, as well as postal address of the first hotel where you will be staying in the US, which can be found on the contacts page of your final itinerary. This information will be collected by the airline upon check-in and will also be required on the Visa Waiver form on the aircraft.

• Finger scanning and Facial recognition is a standard security process for all travellers to the US on arrival.

• British Citizens holding a UK passport can enter under visa waiver program and do not require a visa prior to travel providing:

♦ Duration of stay is no more than 90 days and the traveller has a valid onward or return ticket.

♦ Travel is for business, tourism or transit only. ♦ Traveller is not a journalist or seeking employment. ♦ Traveller has never been arrested, refused entry or deported

from the US or previously violated the terms of admission under the visa waiver program.

ESTA — ELECTRONIC TRAVEL AUTHORISATIONIt is compulsory for all British Citizen passport holders to obtain an electronic travel authorisation prior to boarding a carrier to travel by air or sea to the US under the visa waiver program and also includes passengers in transit to/from the US. Applications can be submitted anytime however we recommend no later than 72 hours prior to travel. For further information and to apply online visit https://esta.cbp.dhs.govThis does NOT however include British Subjects, British Dependent Territories Citizens, British Overseas Territories Citizens, British Overseas Citizens, British National (Overseas) and British Protected Persons passport holders who must have full visas if they want to travel to the US and should contact the US embassy for more information.

CANADIAN ENTRY REQUIREMENTSIf you have committed or been convicted of a criminal offence including driving whilst impaired, you may be prohibited from entering Canada. For further information please contact the Canadian High Commission on 020 7258 6600.

PUBLIC HOLIDAYSVirtually all countries have public holidays, religious or otherwise. The festivities may temporarily disrupt your holiday and some religious holidays may result in a reduction of facilities and entertainment. Others are somewhat chaotic but great fun to be a part of. Please take this into consideration when selecting your departure date.

HOLIDAY SEASONSMost destinations featured in this brochure do have quieter ‘off peak’ periods when you can take advantage of un-crowded resorts and more personal attention from hotel staff at excellent prices. At this time it may be necessary for hotels to scale down the size of some of their facilities, such as restaurants, to match demand.

BUILDING AND DEVELOPMENT WORK Many hotels and resorts are continuing to develop, often with little advance warning. Whilst we have no control over such work, it is important to us that you are aware of any significant building/refurbishment work that may be going on during your stay. General refurbishment at hotels is necessary to maintain standards but if we are informed of such work and where this can reasonably be expected to have an effect on your holiday, we will endeavour to notify you of it as soon as possible, however near to your departure this may be.

LOCAL CONDITIONSTour and excursion itineraries may change as a result of local conditions. Circumstances such as these, or weather conditions, time of year etc., may cause some of the amenities we have described to be unavailable or different from those advertised in our brochure. Please bear in mind that snow conditions are variable, so it is possible that due to adverse weather conditions some lifts and pistes may be not be open. When we are told of any significant or long term changes we will always endeavour to advise you prior to your departure.

WEATHERWorld weather is becoming more erratic and unpredictable and we cannot be held responsible for disruption to your holiday due to bad or unusual weather conditions. Our Sales team will endeavour to advise you on weather trends.

Essential Information

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Essential Information70 /

Essential Information

Carrier is a member of the Association of Independent Tour Operators. The Association represents Britain’s leading independent tour operators and encourages high standards of quality and service. Carrier abides by the Association’s Code of Conduct and adheres to the AITO Quality Charter which can be viewed on www.aito.com.

The holidays featured are operated by Carrier Ltd (“Carrier”, “we”, “us” and “our”). We are a member of ABTA, membership number V0391. We also hold an Air Travel Organiser’s Licence (No 2968). The following conditions, together with the information set out in the relevant brochure descriptions and the Essential Holiday Information form the basis of your contract with us. In these booking conditions, “you” and “your” means all persons named on the booking (including anyone who is added or substituted at a later date) or any of them, as the context requires and “lead name” means the person who makes the booking. All contracts with us are made subject to these booking conditions. We reserve the right in our absolute discretion to refuse to accept any booking without necessarily specifying a reason.

MAKING A BOOKING When you or your travel agent wish to confirm a holiday booking you must pay a deposit of either £250 per person or 10% of the total holiday cost, whichever is the greater, or any higher deposit which applies to your holiday. The deposit paid will only be refundable as set out in these booking conditions. If you book 70 days or less prior to departure, full payment is due at the time of booking. When you make a booking you are confirming that you understand and have accepted on behalf of all members of your party our Booking Conditions and our Essential Holiday Information.

We accept various methods of payment, however please note that if you choose to pay by credit card, there will be a charge levied. You can of course choose an alternative method of payment such as a cheque or debit card.

FINANCIAL PROTECTION AND ABTA We hold an Air Travel Organiser’s Licence issued by the Civil Aviation Authority (ATOL number 2968). We, or the suppliers of the services you have bought, will provide you with the services you have bought (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).For further information, visit the ATOL website at www.atol.org.uk.

We are a member of ABTA (ABTA number V0391). If you book a combination of services (for example, accommodation and car hire) for your holiday with us at the same time as part of the same booking which does not include flights, ABTA will financially protect your holiday in the same way except that, if already abroad, you will be returned to the point where your contracted arrangements with us commenced. Please go to www.abta.com for a copy of the guide to ABTA’s scheme of Financial Protection.

ABTA and ABTA members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint contact ABTA at 30 Park Street, London, SE1 9EQ or see www.abta.com

PRICESBefore your booking is confirmed and a contract comes into existence we reserve the right to increase or decrease brochure prices (see Our Price Guarantee) or to change any of the information contained in this brochure. Changes will be made known to you before you book. The prices we advertise are based on specially negotiated airfares to be booked in a specific airline booking class. At the time of

booking, if there is a lack of availability in the specified class on any particular flight, we will endeavour to secure seats for you in an alternative class and you will be told the amount of the applicable flight supplement / higher deposit before you book. A booking is not accepted until we issue an invoice. The date shown on the invoice, which will be sent to you or your travel agent is the date of booking. It is important to check the details on the invoice as soon as you receive it. In the event of any discrepancy please contact us or your travel agent immediately. We regret we cannot accept any liability if we are not notified of any inaccuracies (for which we are responsible) in any document within 10 days of our sending it out (5 days for tickets). We will do our best to rectify any mistake notified to us outside these time limits but you must meet any costs involved in doing so.

OUT OF DATE-RANGE FLIGHTSOur brochures are prepared well in advance and scheduled airlines generally do not load seats in their system until approximately 10 months before the departure. If this is the case we will inform you at the time of booking and calculate the price in anticipation that seats will be available in the specific airline booking class to which our specially negotiated airfares apply. We will issue an invoice recording the arrangements reserved for you and will take a deposit. A contract between us will then come into existence on the basis that the price payable will be that applicable when the airline releases the seats and the timings and other flight details will be those confirmed at that time which may be different to those advised at the time of booking. When the airline seats become available to book we will tell you the price and other flight details and give you 7 days to tell us whether you wish to continue with the booking on the basis of the confirmed price and other details or cancel and receive a full refund. If you wish to continue with the booking, we will issue a revised invoice. In the event that flight seats do not become available, you will receive a full refund of your deposit. We will have no other liability and will not be responsible for refunding the cost of any services booked in conjunction with the flights.

’NO FRILLS’ AIRLINESWe provide a choice of scheduled and ‘no frills’ carriers to take advantage of the flexibility and pricing available. You should note that ‘no frills’ flights do not include in flight meals. The deposit at the time of booking is £250 per person or 10% of the total holiday cost, whichever is the greater, plus the cost of the flight. However, it may occasionally be necessary to charge a higher deposit due to a fluctuation in airfares, details of which would be advised to you at the time of booking. Any change of your flight to a different destination or routing, will be subject to availability and will incur the loss of the original deposit collected. Date and name changes are permitted, subject to availability and the relevant charges imposed as per the individual airlines own conditions (details available on request). Any changes made may also result in additional charges due to an increase in airfare or charges imposed.

PAYING FOR YOUR HOLIDAYAfter your booking is taken and a deposit received, a confirmation invoice will be sent to you detailing the total cost due. Full payment must be received not less than 70 days before departure. If you do not pay in full 70 days before departure, we reserve the right to treat your booking as cancelled by you in which case the amount you have paid at the time of booking will be forfeited by way of cancellation charges. If you make a holiday booking within 70 days of your departure date then you must pay the full cost of the holiday at the booking stage. Any money paid by you to one of our authorised travel agents for holiday arrangements which do not include flights arranged by us is held by the agent on our behalf.For flight inclusive bookings, all monies paid to anauthorised travel agent for your holiday with us will be held on behalf of and for the benefit of the Trustees of the Air Travel Trust subject to the travel agent’s obligation to pay such monies to us in accordance with our trading terms unless we fail. In the unlikely event of our financial failure, all monies then held by or subsequently paid to the travel

agent for your holiday will be held by the agent on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation on the agent to pay such monies to us.

OUR PRICE GUARANTEEAll prices quoted in this brochure are calculated on the basis of known costs on 11 April 2012 and exchange rates as published in the Financial Times of 11 April 2012. Brochure prices can go up or down. Before you make a booking we will give you the up to date price of your chosen holiday, including the cost of any peak season supplements, fuel surcharges, upgrades or additional facilities which you have requested. Once you have accepted this price and we have issued a confirmation invoice, that price is fully guaranteed and will not be subject to any surcharges.

PRICING ERRORS AND CHANGESWhilst we endeavour to ensure that the most up to date and correct prices are shown on our website and in our brochures, there may on occasion be an incorrect price shown, due to an unfortunate error or pricing change. We will advise you of any pricing change at the time of booking. If we become aware of any error, we will endeavour to notify you at the time of booking (if we are then aware of the mistake) or within 7 days of the time of booking, or as soon as reasonably possible. We must reserve the right to cancel the booking if you do not wish to accept the price which is actually applicable to the holiday in which case, you will be given the choice to amend your booking to an alternative holiday, at the correct price.

HOLIDAY INSURANCEThis is a vital part of any holiday and it is a requirement of booking that you hold adequate travel insurance with full cancellation cover. Please read your policy details carefully and take them with you on holiday. It is your responsibility to ensure that the insurance cover you purchase is suitable and adequate for your particular needs.

TRAVEL INFORMATION AND DOCUMENTSAfter booking you will receive an invoice with any important information relevant to the destination you are visiting. We strongly recommend that you check the details and read the information. Approximately 7 days before departure you will receive your flight/ e-ticket together with an itinerary. Please ensure that you check the flight timings on your tickets carefully. The correct timings, using the 24-hour clock system, may have been adjusted since we published the brochure or you received your invoice.

CHANGES TO YOUR HOLIDAYIf you wish to change any part of your holiday arrangements after the invoice has been issued, we will do our best to make the change, but it may not be possible. Any request for changes must be made in writing by the person who made the original booking, or his or her travel agent. If it is possible to make the change, it will be subject to an administration charge of £50 per amendment, and payment of any further costs incurred as a result of the change. If we agree that you may change your booking to a holiday of lower value, and then you cancel that holiday, we reserve the right to levy cancellation charges on the value of the original booking. Scheduled airlines normally regard name changes as a cancellation and rebooking, and any alteration may incur a 100% cancellation charge in respect of the airfare. Please note that save for the transfer of a booking (see below), or the addition of any offers made by Carrier in the brochure which were not requested at the time of booking, it may not be possible to make changes within 70 days of your scheduled departure date.

TRANSFERRING BOOKINGSIf any person named on a booking is prevented from travelling as a result of illness, the death of a close relative, jury service or significant reason, we will agree to that person’s booking being transferred to another person who satisfies all the conditions applicable to the package, subject to both persons accepting liability for full payment of the holiday cost and any additional costs arising from the

Booking Conditions \ 73

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Airline Information

British Airways Club World British Airways Club Lounge

FIRST* A choice of check-in options including a dedicated check- in area at selected airports

* Dedicated First Departure lounges at London Heathrow and London Gatwick

* Complimentary treatments at the Elemis Travel Spa at London Heathrow

* Spacious personal suite

* Enhanced seats which convert into a 6’ 6” horizontal bed

* Anya Hindmarch designed amenity kit with a luxury range of well-being products

* Soft cotton pyjamas and slippers

* Egyptian cotton duvet and pillowcase

* Audio Visual On Demand entertainment system with over 200 film, TV, music and games options†

* Formal gourmet dining or an informal side service option

* Complimentary bar service

* Access to Arrivals lounges at London Heathrow and London Gatwick

CLUB EUROPE* A choice of check-in options

* Fast Track Security channel

* Access to the Departures lounge

* Separate cabin at the front of the aircraft

* In-flight entertainment on some longer routes

* A choice of hot meals and snacks˚

* Complimentary bar service including Champagne˚

† Currently being introduced across longhaul routes, not available on all aircraft˚Meal and drinks service is dependant on duration and departure time of flight

CLUB WORLD

* A choice of check-in options

* Access to the Departures lounge

* Complimentary treatments at the Elemis Travel Spa at London Heathrow

* Armchair-style seat and footstool which convert into a 6’ fully flat bed

* Privacy between seats at the touch of a button


* Local and international cuisine with a complimentary bar service

* Snacks available from the Club Kitchen

* Access to the Arrivals lounges at London Heathrow and London Gatwick

WORLD TRAVELLER PLUS* A separate, quieter, premium economy cabin

* Larger seats and 7” more legroom than World Traveller


* Meals designed by leading chefs with complimentary bar service throughout

limited. The most we will have to pay you for that claim or that part of a claim if we are found liable to you on any basis is the most the carrier concerned would have to pay under the international convention or regulation which applies to the travel arrangements in question (for example, the Warsaw Convention as amended or unamended and the Montreal Convention for international travel by air and/or for airlines with an operating licence granted by an EU country, the EC Regulation on Air Carrier Liability No 889/2002 for national and international travel by air, the Athens Convention (as amended by the 2002 protocol with effect from 31st December 2012) for international travel by sea and COTIF, the Convention on International Travel by Rail). Where a carrier would not be obliged to make any payment to you under the applicable international convention or regulation in respect of a claim or part of a claim, we similarly are not obliged to make a payment to you for that claim or part of the claim. When making any payment, we are entitled to deduct any money which you have received or are entitled to receive from the carrier for the claim in question. Copies of the applicable international conventions and regulations are available from us on request.

(e) Under EU law you have rights in some circumstances to refunds and/or compensation from your airline in cases of denied boarding, cancellation or delay to flights. Full details of these rights will be publicised at EU airports and will also be available from airlines. However reimbursement in such cases will not automatically entitle you to a refund of your holiday cost from us. If any payments to you are due from us, any payment made to you by the airline or which you are entitled to claim from the airline will be deducted from this amount. If your airline does not comply with these rules you may complain to the Civil Aviation Authority on 020 7453 6888 or by e-mail to [email protected] or see www.caa.co.uk – Referring Your Complaint to the CAA .

(f ) Please note, we cannot accept responsibility for any services which do not form part of our contract. This includes, for example, any additional services or facilities which your hotel or any other supplier agrees to provide for you where the services or facilities are not advertised by us and we have not agreed to arrange them as part of our contract and any excursion you purchase in resort. In addition, regardless of any wording used by us in our brochure, on our website, in any advertising material or elsewhere, we only promise to use reasonable skill and care as set out above and we do not have any greater or different liability to you.

(g) Our suppliers (such as airlines, accommodation or transport providers) have their own booking conditions or conditions of carriage, and these conditions are binding between you and the supplier. Some of these conditions may limit or remove the relevant transport provider’s or other supplier’s liability to you. You can get copies of such conditions from our offices, or the offices of the relevant supplier.

(h) Operational decisions may be taken by air carriers and airports resulting in delays, diversions or rescheduling. Carrier has no control over such decisions, and is therefore unable to accept responsibility for them. Where, as a result of force majeure we are obliged to change or end your holiday after departure, but before the end of your holiday (which we must reserve the right to do), we will not pay compensation or refunds (unless and to the extent that any refunds are obtained from suppliers) or reimburse you for expenses incurred. You should have adequate travel insurance for your holiday and claim via your insurance company for any loss or damage to luggage and/or personal possessions or for any expenses incurred. In the event that any claim is made directly with us, our liability to pay compensation and/or the amount of compensation will be limited in accordance with the conventions referred to in (d) where applicable.

EXPERIENCES Experiences which form part of your package: We are pleased to be able to offer various ‘experiences’ , such as diving, which you can pre-book in the UK and pay us for as part of your holiday arrangements. Some of these experiences may require you to be in good physical and mental health and, by booking with us, you confirm that you and your party are in good health with no medical history that would make it dangerous for you to participate. You must observe safety instructions at all times. We will only accept responsibility for these experiences in accordance with these booking conditions. The experiences are subject to minimum numbers, and may be cancelled at short notice. In such circumstances, you will receive a full refund of monies paid for the excursion or activity in question but we will not have any other liability (including compensation). You will not be entitled to cancel any other arrangements as a result without paying the applicable cancellation charges.Experiences which do not form part of your package: We are also able to offer assistance and reserve certain experiences and activities for you, for which you pay locally. In these circumstances, we only act as a booking agent for the operator of the experience concerned. Your contract will therefore be with the local operator which provides it and it does not form part of your contracted holiday arrangements with us. The contract will be subject to the local operator’s terms and conditions, some of which may exclude or limit its liability to you, and will be governed by local law and jurisdiction. Carrier accepts no liability for any breach of contract or negligent act or omission of any excursion/activity provider.

LOCALLY BOOKED EXCURSIONS/ACTIVITIESWhilst you are away on holiday you may be offered the opportunity to buy optional excursions and activities. These are provided by independent local companies, which are neither owned nor controlled by Carrier, and for whom Carrier acts only as an agent (if we make a booking for you). If you decide to buy an excursion or activity, your contract will be made with the local company which provides it and it will not form part of your contracted holiday arrangements with us. The contract will be subject to the excursion/activity provider’s terms and conditions, some of which may exclude or limit its liability to you, and will be governed by local law and jurisdiction. Carrier accepts no liability for any breach of contract or negligent act or omission of any excursion/activity provider. Some excursions/activities may contain an element of risk or require a good level of physical fitness. If in doubt, you should make direct inquiries with the local provider before deciding to buy, and check that you are covered by your travel insurance policy.

IF YOU HAVE A COMPLAINT Most problems can be sorted out straight away if we are aware of them. If you have cause for complaint whilst on holiday, you must bring it to the attention of our local representative and/or the supplier (eg Hotel Manager) immediately, or call the emergency contact number provided in your travel documents. They will do their best to rectify the situation. If you do not raise concerns immediately, this may affect our ability to investigate and take remedial action and it may impact on the way your complaint is dealt with.

If a problem remains unresolved during your holiday, you should make a complaint in writing to Carrier within 28 days of the completion of the holiday. Please remember to quote your holiday booking number and daytime telephone number.

We are a member of ABTA and whilst we hope that we can settle any holiday complaints amicably, should this prove not to be the case you may refer any dispute relating to this contract to the arbitration scheme arranged by ABTA. The scheme provides for a simple and inexpensive method of arbitration on documents alone with restricted liability for you in respect of costs. The scheme does not apply to claims for an amount greater than £5,000 per person or £25,000 per booking. Neither does it apply to claims which are solely in respect of physical injury or illness or their consequences, although claims which include an element of minor injury

or illness can be considered subject to a limit of £1,500 on the amount the arbitrator can award per person, in respect of this element. The request for arbitration must be received by ABTA within 18 months of the date of return from the holiday. Outside this time limit arbitration under the scheme may still be available if we agree, but the ABTA Code does not require such agreement. For injury and illness claims, you may like to use the ABTA Mediation Procedure. This is a voluntary scheme and requires us to agree for mediation to go ahead. The aim is to help you resolve your dispute in a quick and cost effective way. Details on request or from www.abta.com.

LAW AND JURISDICTIONWe both agree that English law (and no other) will apply to your contract and to any dispute, claim or other matter of any description which arises between us (“claim”) (except as set out below). We both also agree that any claim (and whether or not involving any personal injury) must be dealt with under the ABTA arbitration scheme (if the scheme is available for the claim in question and you wish to use it – see above) or by the Courts of England and Wales only unless, in the case of Court proceedings, you live in Scotland or Northern Ireland. In this case, proceedings must either be brought in the Courts of your home country or those of England and Wales. If proceedings are brought in Scotland or Northern Ireland, you may choose to have your contract and claim governed by the law of Scotland/Northern Ireland as applicable (but if you do not so choose, English law will apply).

DATA PROTECTION POLICYFor the purposes of the Data Protection Act 1998, we are a data controller. Our full Data Protection Policy appears on our website and the following is a summary only.In order to process your booking, send you a brochure or respond to an enquiry, we need to collect personal data from you which may include information relating to any disability or medical condition you may have and any dietary restrictions which may disclose your religious beliefs. Appropriate personal data will be passed on to the relevant suppliers and any other third party who need to know it so that your holiday can be provided. The information may also be provided to government / public authorities such as customs, immigration and the security services or as required by law. We may disclose personal data to companies in the Kuoni Group. Other than in relation to government / public authorities, we will take appropriate steps which are intended to ensure that anyone to whom we pass your personal data for any reason agrees to keep it secure and only uses it for the purposes of providing their services. If we cannot pass on personal data, we will be unable to fulfil your booking. In making your booking, you consent to personal data being passed on to the relevant suppliers and other third parties.

We take appropriate technical and organisational measures which are intended to prevent unauthorised or unlawful processing of personal data and accidental loss or destruction of, or damage to, personal data.Your personal data may be stored, used and otherwise processed within the UK and/or any other country(ies) of the European Economic Area (EEA). We may also store, use or otherwise process personal data outside the EEA. Data protection laws may not be as strong outside the EEA as they are in the EEA.We would also like to store and use your personal data for future marketing purposes unless you have told us that you do not wish us to do so. If you do not wish to receive future marketing material, please notify us by writing to the address below or by e-mail to [email protected] are generally entitled to ask us what details of yours are being held or processed, for what purpose and to whom they may be or have been disclosed. If you believe that any of your personal data which we are processing is incorrect, please contact us immediately. Any information request or notification of incorrect data should be addressed to The Company Secretary, Carrier, No.1 Lakeside, Cheadle, Cheshire SK8 3GW.

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Booking Information74 /

Booking Information

transfer. Scheduled airlines normally regard name changes as a cancellation and rebooking, and any alteration may incur a 100% cancellation charge in respect of the airfare. An administration charge will be made of £50 per person for requests made more than 70 days before departure, and £100 per person within 70 days before departure.

CANCELLING YOUR HOLIDAYIf you wish to cancel the holiday the lead name must notify us of the decision as soon as possible. Any notification by telephone must also be confirmed in writing or by e-mail within 24hours by the lead name. Cancellation will take effect from the working day we receiveyour notification provided that written confirmation of any telephone cancellation is received by us within 24 hours of the original notification.

A cancellation invoice will be sent to the lead name or your travel agent within 7 days; if you do not receive this please contact us immediately in order to prevent an increase in charges. Should you already be in receipt of your airline tickets please also return these to us along with your cancellation request. The following scale of charges will be payable depending on when the notification of cancellation is received. Insurance premiums and amendment charges are not refundable in the event of cancellation. References to the deposit include all sums paid at the time of booking.

Period prior to departure Cancellation charge per notice of cancellation is person cancelling received by us or your travel agent

Prior to 70 days: deposit 70 – 42 days: 30% of total holiday cost41 – 28 days: 70% of total holiday cost27 – 10 days: 90% of total holiday costLess than 10 days: 100% of total holiday cost

If you have taken advantage of an airline offer as detailed on the relevant page and paid a higher deposit, the cancellation charge payable by you will be the higher of this deposit or the appropriate cancellation charge detailed above.

YOUR AIRLINEIn accordance with EU Directive (EC) No 2111/2005, we are required to bring to your attention the existence of a “Community list” which contains details of air carriers who are subject to an operating ban within the EU. The Community list is available for inspection at http://ec.europa.eu/transport/air-ban/list_en.htm.

We are required to advise you of the actual carrier(s) (or, if the actual carrier(s) is not known, the likely carrier(s)) that will operate your flight(s) at the time of booking. Where we are not able to inform you of the likely carrier(s) at the time of booking, we shall inform you of the identity of the actual carrier(s) as soon as we become aware of this. Any change to the operating carrier(s) after your booking has been confirmed will be notified to you as soon as possible. If the carrier with whom you have a confirmed reservation becomes subject to an operating ban as above as a result of which we/ the carrier are unable to offer you a suitable alternative the provisions of “If we change or cancel your holiday” will apply.

FLIGHT CHANGESThe flight timings shown in our brochure, on our website and/or detailed on your confirmation invoice are for guidance only and are subject to alteration and confirmation. Flight timings are outside our control. They are set by airlines and are subject to various factors including air traffic control restrictions, weather conditions, potential technical problems and the ability of passengers to check in on time.

Airlines occasionally may change the type of aircraft used on a particular flight without advance warning. Scheduled and charter flight timings, and days of operation are subject to change. We will advise you of any significant change as soon

as we ourselves are informed by the airline. Minor timing changes will be shown on the flight tickets, which you should check carefully when received. Should the changes involve a material reduction of your holiday duration, we will offer you a refund of any applicable costs. Any change in the identity of the airline, flight timings and/or aircraft type (if advised) will not entitle you to cancel or change to other arrangements without paying our normal charges except where specified in these conditions.

IF WE CHANGE OR CANCEL YOUR HOLIDAYWe hope and expect to be able to provide you with all the services we have confirmed to you at the time of booking. We plan arrangements a long time in advance of your holiday using independent suppliers such as airlines, hotels etc., over whom we have no direct control. On occasions changes do have to be made, and we reserve the right to make these. Most of these changes are minor. However, occasionally, changes are significant.

A significant change includes a change of accommodation to that of a lower category and/or price for the whole or a major part of your time away, a change of flight time of more than 12 hours, a change of UK departure airport (except between London airports), or a significant change of resort area.

Similarly, we do our best to avoid cancelling holidays but we must reserve the right to do so. However, we promise we will only cancel your confirmed booking after you have made full payment where we are forced to do so as a result of “force majeure” as defined below or lack of minimum numbers. We will not cancel after this date for any other reason. Please note, some of our holidays require a minimum number of participants to enable us to operate them. If the minimum number of bookings required for a particular holiday has not been received, we are entitled to cancel it. We will notify you or your travel agent of cancellation for this reason no later than 70 days prior to departure.

If we have to make a significant change or cancel, we will tell you as soon as possible. If there is time to do so before departure, we will offer you the choice of the following options:

(a) (for significant changes) accepting the changed arrangements; or

(b) purchasing an alternative holiday from us. You may choose any of our other then available holidays. You must pay the applicable price of any such holiday. This will mean your paying more if it is more expensive or receiving a refund if it is cheaper; or

(c) cancelling or accepting the cancellation in which case you will receive a full and quick refund of all monies you have paid to us.

If we have to make a significant change or cancel we will, where compensation is appropriate, pay you the compensation payments set out in the table below depending on the circumstances and when the significant change or cancellation is notified to you subject to the following exceptions. Compensation will not be payable and no liability beyond offering the above mentioned choices can be accepted where (1) we are forced to make a change or cancel as a result of unusual and unforeseeable circumstances beyond our control, the consequences of which we could not have avoided even with all due care or (2) we have to cancel because the minimum number of bookings necessary for us to operate your holiday has not been reached (see above). No compensation will be payable and the above options will not be available if we cancel as a result of your failure to comply with any requirement of these booking conditions entitling us to cancel (such as paying on time) or where a change is a minor one. A change of flight time of less than 12 hours, airline (except where otherwise stated), type of aircraft (if advised) or destination airport will all be treated as minor changes.

Period before departure within Compensation which a significant change or per person cancellation is notified to you or your travel agent

More than 70 days: NIL70 – 42 days: £2041 – 28 days £3027 – 15 days: £4014 – 0 days: £50

FORCE MAJEUREExcept where otherwise expressly stated in these booking conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by or you otherwise suffer any damage, loss or expense of any nature as a result of “force majeure”. In these booking conditions, “force majeure” means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include actual or threatened war, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.

OUR COMMITMENT TO YOU FOR YOUR HOLIDAY ARRANGEMENTS(a) We promise to make sure that the holiday arrangements

we have agreed to make, perform or provide as applicable as part of our contract with you are made, performed or provided with reasonable skill and care. This means that, subject to these booking conditions, we will accept responsibility if, for example, you suffer death or personal injury or your contracted holiday arrangements are not provided as promised or prove deficient as a result of the failure of ourselves, our employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted holiday arrangements. Please note, it is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against us. In addition, we will only be responsible for what our employees, agents and suppliers do or do not do if they were at the time acting within the course of their employment (for employees) or carrying out work we had asked them to do (for agents and suppliers).

(b) We will not be responsible for any injury, illness, death, loss (including loss of possessions or enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following: - the act(s) and/or omission(s) of the person(s) affected or any member(s) of their party or the act(s) and/or omission(s) of a third party not connected with the provision of your holiday and which were unforeseeable or unavoidable or ‘force majeure’ as defined above

(c) For claims which do not involve personal injury, illness or death, the most we will have to pay if we are liable to you on any basis is twice the price the person affected paid for their holiday (not including insurance premiums and amendment charges). We will only have to pay this maximum amount if everything has gone wrong and you have received no benefit from your holiday. Where enjoyment of only some days has been affected, we will refund reasonable related expenses and pay a daily sum of compensation up to £50 per day per person affected.

(d) Subject to (b) above, if you are killed, injured or become ill during or as a result of, carriage (including the process of getting on and/or off the transport concerned) by aircraft, ship or train forming part of the holiday arrangements booked before departure from the UK and to which any international convention or regulation applies, our liability to pay compensation and/or the amount of compensation we will pay is

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