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CAREERS IN SOCIAL SERVICE A COUNSELLOR’S GUIDE TO CAREERS IN SOCIAL SERVICE

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CAREERS IN SOCIAL SERVICE

A COUNSELLOR’S GUIDE TOCAREERS IN SOCIAL SERVICE

Informa(on  as  of  1   s  2016  

What  is  in  this  guide  Content   Page  Number  

1   Social  Service  Landscape  in  Singapore   1  to  9  

2   Careers  in  Social  Service   10  to  13  

3   Social  Worker   14  to  21  

4   Psychologist   22  to  28  

5   Therapist    -­‐  OccupaFon  Therapist    -­‐  Physiotherapist  -­‐  Speech-­‐Language  Therapist  

29    to  39  

6   Early  IntervenFon  Teacher  and  SPED  Teacher   40  

7   Early  IntervenFon  Teacher  (EIPIC  Teacher)   41  to  46  

8   Special  EducaFon  Teacher  (SPED  Teacher)   47  to  52  

9   Scholarship  and  Awards   53    to  56  

10   Sector  Internship     57  

11   Growth  and  Development  in  Social  Service   58  to  63  

12   Employment  OpportuniFes   64  

What  is  in  this  guideContent Page  Number

1 Social  Service  Landscape  in  Singapore 1  to  9

2 Careers  in  Social  Service 10  to  13

3 Social  Worker 14  to  21

4 Psychologist 22  to  28

5 Therapist    -­‐ OccupaFon  Therapist    -­‐ Physiotherapist  -­‐ Speech-­‐Language  Therapist

29    to  39

6 Early  IntervenFon  Teacher  and  SPED  Teacher 40

7 Early  IntervenFon  Teacher  (EIPIC  Teacher) 41  to  46

8 Special  EducaFon  Teacher  (SPED  Teacher) 47  to  52

9 Scholarship  and  Awards 53    to  56

10 Sector  Internship   57

11 Growth  and  Development  in  Social  Service   58  to  63

12 Employment  OpportuniFes 64Informa(on  as  of  31  October  2016  

What  is  in  this  guide  Content   Page  Number  

1   Social  Service  Landscape  in  Singapore   1  to  15  

2   Careers  in  Social  Service   16  to  19  

3   Social  Worker   20  to  27  

4   Psychologist   28  to  34  

5   Therapist    -­‐  OccupaFon  Therapist    -­‐  Physiotherapist  -­‐  Speech-­‐Language  Therapist  

35    to  45  

6   Early  IntervenFon  Teacher  and  SPED  Teacher   46  

7   Early  IntervenFon  Teacher  (EIPIC  Teacher)   47  to  52  

8   Special  EducaFon  Teacher  (SPED  Teacher)   53  to  58  

9   Scholarship  and  Awards   59    to  62  

10   Sector  Internship   63  

11   Growth  and  Development  in  Social  Service   64  to  69  

12   Employment  OpportuniFes   70  

Information as of 31 January 2017

Acknowledgement

National Council of Social Service (NCSS) wishes to thank the following agencies, partners and fellows for their kind participation in the development of this Guide Book:

Ministry of Social and Family (MSF)Sector Planning & Development DivisionDisability DivisionSocial Development & Support Office of the Director of Social WelfareOffice of Chief Psychologist

Daniel Hue, Halimah Chew, Agrima Mahajan,Deborah Lim, Ng Weixin, Nur Ezrina Elias,Pooja Bhandari, Grace Vaz and Vivienne Ng

Ministry of Education (MOE)Special Education, Education Services Division

Teo Siew Khim, Janice Nah, Phyllis Chua and Christine P Tambyah

Social Service Fellows June Tham, Christina Van Huizhen, Porsche Poh, Grace Sim and Peng Hai Ying

In Sector Professionals Peter Tan (Community Psychology Hub)Vasu Govindasamy (THK Elderly, Therapy & Disability (Non-Residential) Division)Dawn Wee (SPD), Ngooi Bixia (NUH) and Vivian Lim (TOUCH)

NCSS Colleagues Human Capital Development GroupService Planning and Development Group

C O N F I D E N T I A L 1

Social ServiceLandscape in Singapore

Information as of 31 January 2017

CONFIDENTIAL 2

Identifying and meeting needs

Information as of 31 January 2017

C O N F I D E N T I A L 3

Prevalence of cyber-related issues1

(i.e.1 in 9 adolescents experienced cyber-bullying)

1.5x more new drug abusers below 20 years old arrested in

20152

Photo Courtesy of Straits Times

Key Trends in Children & Youth Sector

Information as of 31 January 2017

Photo Courtesy of Straits TimesSources: 1. “ Cyber Bullying Among Adolescents” by the Singapore Children's Society and Institute of Mental Health2. http://www.straitstimes.com/singapore/schools-parents-can-be-more-proactive-in-tackling-problem-of-young-drug-abusers

C O N F I D E N T I A L 4

Higher proportion of dissolved marriages among more recent cohorts1

(After 10 year anniversary,2003 Cohort – 16.1%1987 Cohort – 8.7% )

Sharp rise in number of Transnational Marriages2

(43.2% increase from 2003-2013)

Vulnerability of persons with chronic illness(19.4% of the adult population diagnosed with at least one chronic condition)

Key Trends in Family Sector

Information as of 31 January 2017

Sources:1. MSF (2015) Dissolution of Marriages Among Marriage Cohorts, 1987-2012, MSF Statistic Series Paper No. 1/2015

http://www.straitstimes.com/singapore/recent-marriages-not-standing-the-test-of-time-study-shows2. http://www.todayonline.com/singapore/new-moves-smooth-way-transnational-marriages-here)

C O N F I D E N T I A L 5

Increasing no. of students with Autism in Special Education schools2

More preschoolers are being diagnosed with Speech and

Language Delay, Global Development Delay and Autism1

Key Trends in Children Disability Sector

Information as of 31 January 2017

Sources: 1. CNA, 2016: More preschoolers diagnosed with developmental issues (http://www.channelnewsasia.com/news/singapore/more-preschoolers/2515698.html) Sunday

Times, 2016: More children diagnosed with developmental problems (https://www.gov.sg/news/content/the-sunday-times-more-children-diagnosed-with-developmental-problems)

2. Enrolment data from MOE

C O N F I D E N T I A L 6

Greater demand for quality and diverse services for PwDs^ with moderate-severe conditions

Rising demand for longer term care services with increasing

lifespan as PwDs age, and seniors acquire disabilities

conditions

Key Trends in Adult Disability Sector

Information as of 31 January 2017

Sources: 1. MSF - Rising demand due to increase in lifespan of disabled adults: https://app.msf.gov.sg/Press-Room/More-services-for-disabled-adults 2. MSF: Need for longer term care and arrangement (esp. when main caregivers, such as parents, pass away and caregiving is passed to other e.g siblings):

https://app.msf.gov.sg/Portals/0/Topic/Issues/EDGD/Chapter%205%20-%20Improving%20the%20Care%20Sector%20for%20Adults%20with%20Disabilities.pdf

^PwDs – Person with disabilities

CONFIDENTIAL 7

Increasing demand for social support: Approximately 320,000 seniors will be alone or are empty nesters

117, 000 seniors will require assistance with activities of daily living (ADL)

Seniors can still contribute:The majority of seniors (~90%) are ambulant and well

The health adjusted life expectancy is rising faster than the life expectancy

By 2030, there will be over 900,000 Singaporean seniors

Sources: NPTD Occasional Paper. Nov 2012.Based on Social Isolation, Health and Lifestyles Survey (SIHLS) 2009, 9.7% of seniors aged 60 years and above have at least 1 ADL limitation

Key Trends in Senior Sector

Information as of 31 January 2017

OUR POPULATION IS AGEING RAPIDLY. In 1970, 1 in 31 Singaporeans was 66 or older. In 2015, it was 1 in 8. By 2030, it will be 1 in 4. We will have over 900,000 seniors, approximately double the current 440,000.

C O N F I D E N T I A L 8

More than 1 in 10 peoplewould have a mental health condition at some point in their lifetime (aged 18 years and above)1

86.5%of people with mental health issues (PMHIs) who are employed do not seek help2

Significantly higher unemployment rate among those with mental health issues than those without2

Key Trends in Mental Health Sector

Information as of 31 January 2017

Sources: 1. Singapore Mental Health Study, 20112. Mental Disorders: Employment and Work Productivity in Singapore (2013) by Chong SA, Vaingankar JA, Abdin E, Subramaniam M

C O N F I D E N T I A L 9

12.5% of Singaporeans, aged 6 to 12 have emotional or behaviouralproblems

Most people who suffered from a mental illness had their first onset of illness when they were in their twenties

Emerging Trends in Mental Health Sector

Information as of 31 January 2017

Sources: 1. 12.5% of primary school children display either emotional or behavioural problems that may be due to mental health issues.” REACH CHRONICLES: A Community

Mental Health Model for Children and Adolescents in Singapore (2013) edited by D. Fung, L. P. Ong, S. L. Tay & W. H. Sim, Institute of Mental Health, Singapore2. Chronicles, R.E.A.C.H. “A Community Mental Health Model for Children & Adolescents in Singapore”(2012, P5)

CONFIDENTIAL 10

Approach of Social Service in SingaporeGovernment

Statutory Boards

NGOs

Social service organisations

GRO

Schools

Donors

Volunteers

Private sector

Self Help Group

COLLABORATIVE APPROACH

•Social movement where social service organisations work in

partnership with the government

• Engage corporations, community organisations,

religious groups, concerned citizens and family members

Information as of 31 January 2017

C O N F I D E N T I A L 11

FORMULATE POLICIES , CONDUCT MACRO PLANNING & REGULATE

GOVERNMENT MINISTRIES (Social & Family Development; Education; Health; Culture, Community & Youth and Home Affairs)

NATIONAL COUNCIL OF SOCIAL SERVICEPROVIDES LEADERSHIP & DIRECTION IN SOCIAL SERVICES, ENHANCES CAPABILITES & PROMOTES STRATEGIC PARTNERSHIPS

PROVIDE DIRECT SERVICES & SUPPORT TO THE NEEDY OR LESS PRIVILEGED

SOCIAL SERVICE ORGANISATIONS

Role of Formal Players

Information as of 31 January 2017

C O N F I D E N T I A L 12

MISSIONTo provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs and strengthening strategic partnerships, for an effective social service ecosystem

Umbrella body for more than Umbrella body for more than 450 member s450 member 450 member ssocial 450 member ocial ocial s

450 member 450 member 450 member sservice

450 member ervice ervice ooorganisations

Information as of 31 January 2017

C O N F I D E N T I A L 13

About About Social Service Institute (SSI) Social Service Institute (SSI) SSI is a key division under the Human Capital Development Group of NCSS

• Serve as a focal point for human capital solutions for social service

• Attracting, engaging, developing and retaining talents to enhance capabilities and sustain a leadership pipeline

Information as of 31 January 2017

C O N F I D E N T I A L 14

450 social service organisations & 450 social service organisations & growing

Non-Profit

Promotes and provides social and community services

Caters for those in need, distress or at-risk

and more……..Information as of 31 January 2017

C O N F I D E N T I A L 15

Home HelpHome Help

HomeCare

Homecare

FAMILIESPERSONS

SENIORS

SPECIAL NEEDSWITH

DIGNIFYING THE LIVES OF

Befriending

Community MentalHealth

Home Help

Hospice Day Care

MentalHealth

RespiteCare Homecare

PsychiatricDay

RehabRehabRehabPeer

Specialist

Active Ageing

SpecialEducation

Schools

HomesHomes

Inclusive Playground

Therapy Hubs

DayActivity

CentresActivity

CentresAftercare Services

Project Scaffold

Single Parent FSCs Suicide

Prevention

Enhanced STEP-UP

Dementia Day

Centres

Suicide

STEPSchool Social

WorkSchool Social School Social

HomesUP

Integration Support

School Social Integration Integration SupportSupport

Mentoring

SeniorsVolunteerism

Activity

Sheltered WorkshopsPlayground

Therapy

EIPIC

CHILDRENYOUTHS-AT-RISK

AND

STRENGTHENING

NURTURING

EMPOWERING

MENTAL HEALTHSUPPORTING PERSONS WITH

PreventionMentoringMentoring

SupportSupportSupport

PreventionPrevention

Dementia

Sheltered WorkshopsWorkshops

Social Service Programmes

ActivityCentresActivity

PlaygroundPlayground

Hubs

Enhanced

Dementia

Community Community PsychiatricPsychiatric

Centres

WorkshopsWorkshops

SUPPORTING PERSONS WITH

Social Service Programmes in the 5 Key Areas

Information as of 31 January 2017

Careers in Social Service Sector

Careers in Social Service Sector

C O N F I D E N T I A L 16

2006over

6,130

2013more than

12,810 2019more than

16,000

An increasing workforce in the sector

Information as of 31 January 2017

CONFIDENTIAL 17

Key Manpower Statistics in the Social Service Sector(Source: Manpower and Salary Survey 2013)

Breakdown of sector professionals

Figure A: Breakdown of Manpower by Professions

Social Worker

7%

Case Worker1% Counsellor

4%EIPIC Teacher

3%

SPED Teacher9%

Therapist4%

Teacher5%

Psychologist1%

Nurse5%

Social Work Associate

3%Teacher Assistant

3%

Social Service Assistant

14%General

Management4%

Corporate Functions

16%

HR1%

Sales/ Fundraising

1%

Programme Executives

4%

Others8%

General Worker

7%

Figure B: Breakdown of Manpower by Professionals, Associate-Professionals, and Management staff

Professionals39%

Associate-Professionals

20%General Management

4%

Corporate Functions

22%

Others8%

General Worker

7%

Information as of 31 January 2017

CONFIDENTIAL 18

So how to be part of the Social Service?

social service organisations

and growing

www.socialservicejobs.org.sgInformation as of 31 January 2017

C O N F I D E N T I A L 19

A candidate’s ‘FIT’

for the five

identified sector

values

Integrity

Passion for Service

Client CentricityCompassion

Resilience

Values

What are the VALUES we are looking for?

Information as of 31 January 2017

Role of a …How to become a …

SOCIAL WORKER

Role of a …How to become a …

SOCIAL WORKER

CONFIDENTIAL 20

• Social Work is a Profession and is not a Volunteer Work Social Workers are social service providers with recognised social work qualifications.

• Accreditation System for Social WorkersMore than 2,000 social workers and social service practitioners have applied for accreditation. As at 31 July 2016, there were 254 Registered Social Workers-Provisional (RSW-P) and 1,197 Registered Social Workers (RSW). To date, 195 Registered Social Service Practitioners (RSSP) remain on the register.Source: http://accreditation.sasw.org.sg/mainPage.do?action=showAnnounce

Social Worker

Information as of 31 January 2017

CONFIDENTIAL 21

A social worker act as a positive change agent in society and in the lives of the individuals, families and communities they serve.From case management, counselling, information and referral to outreach and family intervention, they help individuals and families in need and empower them to resolve their problems effectively.

What their work entail

• Relationship problems • Family violence • Substance addiction • Parenting • Child welfare • Youth work

• Health and mental health issues

• Disability issues • Ageing and eldercare

Where they work

• Social service organisations (e.g. inFamily Service Centres, ChildrenHomes, Senior Activity Centres, Youth Centres and Special Needs Schools)

• Medical setting (e.g. Hospitals, Polyclinics)

• Government/ Ministries• Schools and Tertiary

Institutions

Social Worker

Information as of 31 January 2017

C O N F I D E N T I A L 22

NUSBachelor in Social Work

(Full Time 3 to 4 Years)

UniSIMBachelor of Social Work

(Full Time – 4 Years, Part time – 3 to 4 Years)

‘A’ Levels

NYPDiploma in

Social Sciences(Social Work)(Full Time – 3 Years)

Social Worker : Education Pathway

Start work in sector asSocial Work Associates

Social Worker

Potential work setting• Social Service• Healthcare• Education

‘O’ Levels

Polytechnic Diploma

Social Sciences

Information as of 31 January 2017

C O N F I D E N T I A L 23

UniSIMBachelor of Social Work(Part time – 3 to 4

Years)

SSI*WSQ Advance

Certificate in Social Service

(Part time – 15 months)

SSI*WSQ Diploma

in Social Service(Part-time – 18 months)

ITENITEC in

Community Care & Social Services

(Full time -24 months)

Certificate in Social

Social Worker : Education Pathway (ITE)

Start work in the sector asSocial Service

Assistants

time 18 months

Social Worker

Start work in the sector asSocial Work Associates

*SSI – Social Service Institute www.ssi.sg

Potential work setting• Social Service• Healthcare• Education

Information as of 31 January 2017

CONFIDENTIAL 24

EDUCATION REQUIREMENTS TO BE A SOCIAL WORKERMinimum Qualifications • Degree in Social Work

Recognised Qualifications(Local)

• Bachelor in Social Work National University of Singapore (NUS)

Entry Requirement:• Varies according to universities• ‘A’ Levels / International Baccalaureate

(IB) / Diploma• No specific requirement for science

subjects in Secondary schools/JC

• Bachelor of Social Work with Minor (Full-time)• Bachelor of Social Work (Part- time)SIM University (UniSIM)

Professional Council Singapore Association for Social Workers (SASW)www.sasw.org.sg

Requirements to be Registered Social Worker (RSW) • 1 year of post-qualification full-time practice in a social work position in Singapore• 80 hours of relevant in-employment training• 1,000 hours of supervised practice during study and/or post-study employment • 2 character references from peers and/or employers

NCSS Salary Guidelines for Social Service Sector (with effect from April 2016)Social Worker S$3,160 ( Fresh graduate)

National Social Work Competency Framework was launched in Nov 2015Refer to www.ssi.sg/socialworker for more details

Information as of 31 January 2017

C O N F I D E N T I A L 25

Social Worker: National Social Work Competency Framework (NSWCF)National Social Work Competency Framework (NSWCF)

Source: The new National Social Work Competency Framework (NSWCF), which “charts the career development of social workers” (TODAY, Nov. 21)

YES!!

Practice tracks for social workers

•Types of careers, job roles and career progression pathways available to social workers

Key responsibility areas (KRAs)

•Job responsibilities of social workers in relation to their job roles

Knowledge and skills competencies

•Knowledge and skill requirements of social workers in Direct Practice to effectively perform their key responsibility areas in each job role.

Behaviouralcompetencies

•Attitude and traits that social workers should have to excel in their job roles.

What does the NSWCF contain?Softcopy available at www.ssi.sg/socialworker

Information as of 31 January 2017

Is there career progression for Social Workers?

C O N F I D E N T I A L 26

Social Worker: National Social Work Competency Framework (NSWCF)

Social Work Practice Tracks

Softcopy available at www.ssi.sg/socialworker

Information as of 31 January 2017

CONFIDENTIAL 27

Proficiency Typically apply to the following social worker roles

Direct Practice Indirect Practice

Policies and Legislation

Research and Evaluation

Leadership

Work directly with clients and beneficiaries in specialised field of practice

Perform policy-making toachieve social and economic justice. Conduct Sector Planning.

Conduct Research to provide recommendationand insights. Provide in-depth and specialist insights on niche areas.

Direct and manage social service organisations and community organisations. Build partnerships to lead and promote social justice.

Expert • Sr. Master SW• Master SW

• Sr. Director• Director• Deputy Director• Sr. Assistant Dir.

• Research Director• Assistant Research

Director

• Executive Director• Director

Advanced • Lead SW • Assistant Dir.• Sr. Manager

• Sr. Research Fellow• Research Fellow

• Sr. Assistant Director

• Assistant Director

Intermediate • Sr. SW • Manager• Assistant Mgr.

• Sr. Research Associate

• Sr. Manager• Manager

Foundational • Social Worker II• Social Worker I

• Policy Officer II• Policy Officer I

• Research Associate • Assistant Manager

Source: www.ssi.sg/socialworker

Career Progression for a Social Worker

Information as of 31 January 2017

Role of Role of a…How to become a …

Psychologist

Role of a…How to become a …

Psychologist

CONFIDENTIAL 28

Psychologists study the physical, cognitive, emotionaland social aspects of human behaviour.

They diagnose and treat a wide range of emotional, behavioural or cognitive problems.

Psychologist

Information as of 31 January 2017

C O N F I D E N T I A L 29

P s y ch ology is not……Reading minds Volunteering

Manipulating/ Hypnotising people Prescribing medications

Information as of 31 January 2017

C O N F I D E N T I A L 30

W h at is P s y ch ology th en?

• Scientific study of what makes us human:

Thoughts, beliefs, valuesFeelingsBehavioursMind-body connectionSpiritualitySocial relationships

• Psychology is to:Gather relevant informationUnderstand the client and contextProvide effective interventions

Wide range of issues and populations

Information as of 31 January 2017

C O N F I D E N T I A L 31

PsychologistWho dothey work with? (Client)

• Psychologists in social service organisations see clients that come from lower-income, multi-stressed families with varying issues like financial difficulties, addictions, disabilities, trauma. These individuals are reluctant to seek help at the more formal mental health institutions but are more likely to see psychologists in a community setting

Where can they potentially work?

• Community Setting – Community Psychology Hub, Family Service Centre (FSC) & other social service organisations

• Medical Setting ( Hospitals) • Government/ Ministries ( e.g. MSF, MOE and

MOH)• Private Practice

Information as of 31 January 2017

C O N F I D E N T I A L 32

Psychologist

‘A’ Levels

PolytechnicsSP – Diploma in Applied Drama and PsychologyNP – Diploma in Psychology Studies TP – Diploma in Psychology Studies (Full time – 3 Years)

Psychologist: Education Pathway• NUSBachelor of Social Sciences(Honours) - Psychology (Full time – 4 Years)

• NTUBachelor of Arts (Honours) in Psychology(Full time – 4 Years)

• UniSIMBachelor of Psychology(Full time – 3 Years)

• SMU Bachelor of Social Science (Psychology)(Full time – 4 Years)

• SIMGEBachelor of Arts (Psychology)(Full time – 3 Years)Bachelor of Science (Psychology)(Full time – 3 Years)

• NUSMaster of Psychology (Clinical)(Full time – 2 Years)• NIEMaster of Arts (Applied Psychology) – field of Education Psychology / CounsellingPsychology

• JCUMaster of Psychology (Clinical)(Full time – 2 Year)

Overseas qualifications accredited by a recognised accreditation body

‘O’ Levels

SPApplied Drama and PsychologyNPPsychology Studies

Potential work setting• Social

Service• Healthcare• Education

Psychologist

Potential work setting•

••

Information as of 31 January 2017

CONFIDENTIAL 33

EDUCATION REQUIREMENTS TO BE A REGISTERED PSYCHOLOGISTMinimum Qualifications • Postgraduate Degree in Psychology

Prerequisite for Postgraduate program

• NUS - Bachelor of Social Sciences (Honours) in Psychology • NTU - Bachelor of Arts (with honours) in Psychology • UniSIM - Bachelor of Psychology• SMU - Bachelor of Social Science (Psychology)• SIMGE - Bachelor of Arts (Psychology) / Bachelor of

Science (Psychology)

Entry Requirement: • ‘A’ Levels• International

Baccalaureate (IB)• Diploma in Psychology

Recognised Qualifications(Local) Refer to professional council for the list of other Degree from an foreign accredited university

• Master of Psychology (Clinical) ProgrammeNational University of Singapore (NUS)

• At least 2 years of working experience

• At least Bachelor degree (2nd upper honours)

• Honours thesis • Require to take up

statistics as a core subject in Masters Programme

• Master of Arts (Applied Psychology) – field of Education Psychology / Counselling Psychology

National Institute of Education (NIE)

• Doctor of Psychology (Clinical Psychology)James Cook University (JCU)

EDUCATION REQUIREMENTS TO BE A REGISTERED PSYCHOLOGISTProfessional Council Singapore Psychological Society

www.singaporepsychologicalsociety.orgFulfil 1,000 hours of supervised practice on the job and graduate with a Masters degree in Psychology before registering as a Psychologist with Singapore Psychological Society

NCSS Salary Guidelines for Social Service Sector (with effect from April 2016)Psychologist S$3,750 (Postgraduate qualifications)

Information as of 31 January 2017

C O N F I D E N T I A L 34

Career Progression for Psychologist

Assistant Director/ Director

Psychologist

Specialist Track

Senior Psychologist

Management/ Generalist Track

ManagerManager

Principal Psychologist

*Progression might vary across organisations

Senior Principal Psychologist

Information as of 31 January 2017

Role of a …How to become a …

THERAPIST •• Occupational Therapist (OT)•

Occupational Therapist (OT)Occupational Therapist (OT)• Physiotherapist (PT)•

Physiotherapist (PT)Physiotherapist (PT)• Speech

Physiotherapist (PT)SpeechSpeech-Physiotherapist (PT)Physiotherapist (PT)Physiotherapist (PT)SpeechSpeech-Language Therapist (SLT)

Role of a …How to become a …

THERAPIST • Occupational Therapist (OT)• Physiotherapist (PT)• Speech-Language Therapist (SLT)

C O N F I D E N T I A L 35

Therapists

Occupational Occupational Therapist

(OT)

Physiotherapist(PT)

SpeechSpeech-Speech-Language SpeechSpeechSpeech Language Language Language Therapist

(SLT)

Where do they work in the social service?

• Early Intervention Centres• Special Education Schools• Rehabilitation and residential programme for

people with disabilities and for elderly

Information as of 31 January 2017

CONFIDENTIAL 36

Occupational Therapists help people to develop, recover or maintain daily living and work skills.

Occupational Therapist

Information as of 31 January 2017

C O N F I D E N T I A L 37

‘A’ Levels/IB/Full -time

Polytechnic Diploma

SITBachelor of Science

(Honours) in Occupational Therapy

(Full time – 4 Years)

Qualification from overseas

Diploma / Degree recognised by Allied Health Professional

Council

Occupational Therapist : Education Pathway

‘A’ Levels/IB/Occupational

Therapist

‘O’ Levels

Potential work setting• Social Service• Healthcare

Information as of 31 January 2017

CONFIDENTIAL 38

EDUCATION REQUIREMENTS TO BE AN OCCUPATIONAL THERAPIST (OT)Minimum Qualifications • Bachelor of Science (Honours) in Occupational Therapy

Recognised Qualifications(Local)

Refer to Allied Health Professions Council (AHPC) for list of Recognised Qualifications local and overseas for Occupational Therapy

• Bachelor of Science (Honours) in Occupational Therapy

Singapore Institute of Technology (SIT) Joint Degree by Singapore Institute of Technology and Trinity College Dublin

Entry requirement:• ‘A’ level: A good pass in two

of the following H2 subjects: Biology, Chemistry, Physics and Mathematics.

• International Baccalaureate (IB) : A good pass in two of the following: HL Biology, HL Chemistry, HL Physics and HL Mathematics.

• Full-time Polytechnic Diploma

Professional Council Allied Health Council/ Allied Health Profession Actwww.healthprofessionals.gov.sg/content/hprof/ahpc/en.htmlSingapore Association of Occupational Therapists (SAOT)http://saot.org.sg/

NCSS Salary Guidelines for Social Service Sector (with effect from April 2016)OccupationalTherapist

$3,240 (for degree graduate)

Information as of 31 January 2017

CONFIDENTIAL 39

Physiotherapists help people to improve and restore their physical movements after they have been affected or lost due to injuries/ illnesses/ disabilities

Physiotherapists

Information as of 31 January 2017

C O N F I D E N T I A L 40

‘A’ Levels/IB/Full -time

Polytechnic Diploma

SITHonours Degree in

Bachelor of Science in

Physiotherapy(Full time – 4 Years)

Qualification from overseas

Diploma / Degree recognised by Allied Health Professional

Council

Physiotherapist

Physiotherapist : Education Pathway

‘A’ Levels/IB/

O’ LevelsPotential work setting• Social Service• Healthcare

Information as of 31 January 2017

CONFIDENTIAL 41

EDUCATION REQUIREMENTS TO BE AN PHYSIOTHERAPISTMinimum Qualifications • Honours Degree in Bachelor of Science in Physiotherapy

Recognised Qualifications(Local)

Refer to Allied Health Professions Council (AHPC) for list of Recognised Qualifications for Physiotherapy

• Honours Degree in Bachelor of Science in Physiotherapy

Singapore Institute of Technology (SIT)Joint Degree by Singapore Institute of Technology and Trinity College Dublin

Entry requirement:• ‘A’ level: A good pass in two

of the following H2 subjects: Biology, Chemistry, Physics and Mathematics.

• International Baccalaureate (IB): A good pass in two of the following: HL Biology, HL Chemistry, HL Physics and HL Mathematics.

• Full-time Polytechnic Diploma

Professional Council Allied Health Council/ Allied Health Professions Actwww.healthprofessionals.gov.sg/content/hprof/ahpc/en.html

Singapore Physiotherapy Association www.physiotherapy.org.sg

NCSS Salary Guidelines for Social Service Sector (with effect from April 2016)PHYSIOTHERAPIST $3,240 (for degree graduate)

Information as of 31 January 2017

CONFIDENTIAL 42

Speech-Language Therapy (SLT) is the service provided for individuals with communication and/ or swallowing difficulties.

Speech-Language Therapists

Information as of 31 January 2017

C O N F I D E N T I A L 43

‘A’ Levels/IB/Full -time

Polytechnic Diploma

Qualification from overseas

Degree in Speech Language Pathology

recognised by Allied Health

Professional CouncilSpeech-

Language Therapist

NUSMasters of Science

(Speech & Language Pathology)

(Full time – 2 Years)

Speech-Language Therapist : Education Pathway

Basic Degree

‘O’ Levels

A’ Levels/IB/ Potential work setting• Social Service• Healthcare

Information as of 31 January 2017

CONFIDENTIAL 44

EDUCATION REQUIREMENTS TO BE AN SPEECH-LANGUAGE THERAPIST

Minimum Qualifications

• Bachelor in Speech Language Pathology

(Degree from an accredited foreign university)

Entry requirement:• ‘A’ level: A good pass in two of the following

H2 subjects: Biology, Chemistry, Physics and Mathematics.

• International Baccalaureate (IB): A good pass in two of the following: HL Biology, HL Chemistry, HL Physics and HL Mathematics.

• Full-time Polytechnic Diploma

Recognised Qualifications(Local) Refer to Allied Health Professions Council (AHPC) for list of Recognised Qualifications for Speech-Language therapist

• Master of Science (Speech & Language Pathology) 2 years (Full-Time)

National University of Singapore(NUS)

Entry Requirement:• a good Bachelors degree (average grade B or

equivalent) from a recognised university• Pass a placement test (interview and/or

written test) set by the core programme staff;• Preference will be given to candidates with an

honours degree, appropriate work experience and a relevant background in Anatomy, Linguistics, Physiology or Psychology.

Professional Council Allied Health Council / Allied Health Professions Actwww.healthprofessionals.gov.sgSpeech And Language Therapy Singapore (SALTS) www.shas.org.sg

NCSS Salary Guidelines for Social Service Sector (with effect from April 2016)Speech-LanguageTherapist

$3,240 (for degree graduate)

Information as of 31 January 2017

C O N F I D E N T I A L 45

Career Progression for a Therapist

Therapists

Specialist Track

Principal Therapist

Management/ Generalist Track

ManagerManager

*Progression might vary across organisation

•Occupational Therapist (OT)•Physiotherapist (PT)•Speech-Language Therapist (SLT)

Information as of 31 January 2017

Role of an/a …How to become an/a …

•EIPIC Teacher•SPED Teacher

Role of Role of an/a an/a …an/a an/a an/a How to become How to become How to become How to become an/a an/a …

•an/a an/a an/a

•EIPIC Teacher••SPED Teacher

C O N F I D E N T I A L 46

Early Intervention Teacher and Special Needs Teacher

Early Intervention Teacher (EIPIC)

0 to 6 years old

EIPIC Centres

Special Education Teacher (SPED)

7 to 18 years old

Special Education Schools

Teach children with disabilities such as autism, dyslexia, physical, sensory, intellectual and multiple disabilities

Information as of 31 January 2017

C O N F I D E N T I A L 47

E I P I C Centres in Singap oreEIPIC Programme in SingaporeEIPIC Programme in Singapore

Source: The Sunday Times, 29 May 2016

20 EIPIC Centres run by 10 social service organisations

1. Autism Association (Singapore) (AAS) 2. Autism Resource Centre (Singapore)(ARC)3. AWWA Ltd4. Canossian School 5. Celebral Palsy Alliance Singapore (CPAS)6. Fei Yue Community Services (FYCS)7. Metta Welfare Association8. Rainbow Centre 9. SPD10. Thye Hua Kwan (THK) Moral Charities

Early Intervention Programme for Infants & Children (EIPIC)• A programme that provides therapy and

educational support services• For infants and young children (0-6 years)

with special needs• Equips children with necessary skills and

helps develop

Information as of 31 January 2017

CONFIDENTIAL 48

What is Early Intervention?

Is a system of coordinated services that promotes the child’s growth and development and supports families during the critical early

years of the child’s life.

Involves an integrated service designed to meet special needs of a child

with disability.

Information as of 31 January 2017

C O N F I D E N T I A L 49C O N F I D E N T I A L

Importance and Roles of Early InterventionEnhance children in their developmental milestones and potential.

Reduce the effects of the disability and prevent the development of secondary disabilities or other problems.

Provide family support and training to maximise their child’s potential and support in their journey of having child with special needs.

Information as of 31 January 2017

C O N F I D E N T I A L 50

Autism Resource CentreCertificate in Autism

&Higher Certificate in Autism

EIPIC Teacher : Education Pathway

Higher Certificate in Autism

EIPIC Teacher (Trained)Early Interventionist

NPAdvanced Diploma in Early Childhood Intervention (Special Needs) (Part time 2 Years)

*20 years or older

‘O’ Levels*

‘A’ Levels*

Unrelated Polytechnic

Diploma

Assistant EIPIC Teacher

untrained i lo a

NP & TPDiploma in Early

Childhood

EIPIC Teacher

untrained de ree

Related Degree in Early Intervention / Special Education

Degree in a related field (Psychology, Social Work, Human Services) from a recognised Tertiary Institution

Unrelated Degree

Teacher Aide/ Assistant EIPIC

Teacher

EIPIC Teacher untrained

NPrid in cour e

in Earl hildhood

Education

With module exemptions to

Advanced Diploma in

Early Childhood

Intervention (Special Needs)

NPrid in cour e in Earl

hildhood Education

Information as of 31 January 2017

CONFIDENTIAL 51

EDUCATION REQUIREMENTS TO BE AN EIPIC TEACHER

Minimum Qualifications

To start off as untrained Teacher (20 years old or older)• 5 ‘O’ Level passes including English and Maths or• ‘A’ Level or • Local Polytechnic Diploma Graduate with a min of 5 ‘O’ Level passes including

English and MathsEIPIC Teacher - Schools will send untrained teachers to the following course to qualify as trained teacher. Advanced Diploma in Early Childhood Intervention (Special Needs)

Recognised Qualifications(Local)

• Advanced Diploma in Early Childhood Intervention (Special Needs) – 2 Years (Part-time)

Ngee Ann Polytechnic (NP)

• Singapore Citizens or Permanent Residents

• with a minimum of one year relevant working experience in teaching with children with special needs within 0-6 years old.

NCSS Salary Guidelines for Social Service Sector (with effect from April 2016)EIPIC Teacher $1,970 (for ‘A’ Level untrained teacher),

$2,270 (for ‘A’ Level trained teacher and untrained Diploma graduate), $2,500 (Untrained Diploma graduate from related course),$2,600 (trained Diploma graduate),$2,880 (untrained Degree graduate),$3,450 (trained Degree graduate)

Information as of 31 January 2017

C O N F I D E N T I A L 52

Career Progression for an EIPIC Teacher

Assistant Manager

Manager

Assistant Director/ Director

EIPIC Teacher (Trained)

Specialist Track

Senior Teacher

Management/ Generalist Track

Assistant ManagerHead Teacher

*Progression might vary across organisation

Information as of 31 January 2017

C O N F I D E N T I A L 53

Special Education (SPED) Schools20 SPED Schools run by

13 social service organisations

Funded by Ministry of Education (MOE) and National Council of Social Service (NCSS)

SPED Teachers are direct-hires of social service organisations

Information as of 31 January 2017

CONFIDENTIAL 54

20 SPED schools run by 13 social service organisationsSpecial Education (SPED) Schools

AUTISMPathlight School

Eden SchoolSt Andrew’s Autism School

MILD INTELLECTUAL DISABILITYGrace Orchard School Chaoyang SchoolDelta Senior SchoolKatong SchoolTanglin SchoolMetta School

SENSORY IMPAIRMENTCanossian School

Singapore School for the Deaf Lighthouse School

AUTISM/ MULTIPLE DISABILITYAWWA School

Rainbow Centre Margaret Drive SchoolRainbow Centre Yishun Park School

MUTIPLE DISABILITYCerebral Palsy Alliance Singapore School

MODERATE to SEVERE INTELLECTUAL DISABILITYFernvale Gardens SchoolTowner Gardens School Lee Kong Chian Gardens SchoolWoodlands Gardens School

Information as of 31 January 2017

CONFIDENTIAL 55

Special Education (SPED) SchoolsOffer customised educational programmes aimed at developing the potential of students and helping them to be independent, self-supporting and contributing members of society.

Individualised Educational Plans (IEPs) are drawn up for all students.

Besides receiving classroom instructions conducted by their teachers, students also receive support from paramedical professionals such as psychologists, speech therapists, occupational therapists, physiotherapists and social workers.

The mission of SPED schools is to provide the best possible education and training to students with special needs so as to enable them to function optimally and integrate well into society.

Source: MOE websitehttps://www.moe.gov.sg/education/special-education

Information as of 31 January 2017

CONFIDENTIAL 56

SPED Teacher

Meet MOE’s registration criteria SPED teachers are direct-hires of social service organisations.

All social service organisations have their own HR practices

Candidates will have to register their interest to be employed as a SPED teacher directly

with the schools

SPED Teacher

Role of a SPED teacher

Teaching and LearningCollaboration with

other allied professional staff

Home-School Collaboration

Information as of 31 January 2017

CONFIDENTIAL 57

EDUCATION REQUIREMENTS TO BE SPED TeacherRecognised Qualifications(Local)

*NIE conducts the basic teacher training for SPED Teachers. MOE is guided by NIE as far as recognition of foreign degrees is concerned

• Diploma in Special Education (DISE)

National Institute of Education(NIE)

Registration Criteria • Singapore Citizens or Permanent

Residents • 5 ‘O’ Level Passes including English and

Math and• 2 ‘A’ /H2 Level passes & 2 ‘AO’ /H1 Level

passes (including General Paper or Knowledge Inquiry) or

• A good overall InternationalBaccalaureate (IB), Diploma score or

• Recognised Local Polytechnic Diploma

NCSS Salary Guidelines for Social Service Sector (with effect from April 2016)SPED Teacher $1,970 - $2,890 (untrained teacher)

$2,270 - $3,450 (Trained Teacher with DISE)

Information as of 31 January 2017

C O N F I D E N T I A L 58

Career Progression for a SPED Teacher

Head of Programme

Senior Teacher

Subject Head

Principal

SPED Teacher (Trained)*

Vice Principal

*Progression might vary across organisations

*To be a trained SPED teacher, all registered untrained SPED teachers will have to undergo and complete the Diploma in Special Education (DISE) .

Information as of 31 January 2017

•Scholarship & Awards•Internship•Scholarship & Awards•Internship

••Scholarship & Awards•

Scholarship & AwardsScholarship & Awards•Internship•Scholarship & Awards•Internship

C O N F I D E N T I A L 59

Supported Field of Study ( Local or Overseas)

Social Work Speech-Language TherapyOccupational Therapy Psychology (post graduate

studies)Physiotherapy* Full time undergraduate and post-graduate programme only.

For more information, please visit: www.ssi.sg/scholarshipEmail to Scholarship Secretariat:[email protected]

F ull & M id- T erm Sch olars h ip

Eligibility Criteria

Singapore Citizen or Permanent ResidentPossess excellent ‘A’ level and/ or Diploma resultsDemonstrate leadership qualities, community involvement and a strong interest in charting a career in the social service sector

For undergraduate & Post graduate studies: • MAR• SEPT

Application

Social Service Scholarship

Information as of 31 January 2017

C O N F I D E N T I A L 60

Social Service Scholarship Local (Full Time) Overseas (Full Time)

Tuition Fees (100%) ✓ ✓Other Compulsory Fees ✓ ✓Pre-studies Allowance(once-off)

✓ ✓

Monthly Maintenance Allowances

✓ ✓

Hostel Allowances ✓ N.A (part of monthlymaintenance)

Overseas Exchange Programme ✓ ✓

Airfare N.A ✓(1 x Return economy

airfare)

www.ssi.sg/scholarshipScholarship Secretariat

Email: [email protected]

Social Service Scholarship

Information as of 31 January 2017

C O N F I D E N T I A L 61

Diploma: JULUndergraduate/ Post-graduate:

APR/OCT

What’s in it for you?Monthly Allowance of S$800 - S$1000Yearly Book Allowance of S$250 (for Diploma programmes only)

Yearly Incentive of up to S$2,500 for GPA ≥ 87.5%Total Award Value up to S$59,850*Career opportunities upon graduation

* Full-time Diploma, undergraduate and post-graduate programme only

For more information, please visit: www.ssi.sg/socialserviceawardEmail to Scholarship Secretariat:[email protected]

Eligibility CriteriaSingapore Citizen or Permanent Resident

Offered to passionate social service students, who are committed to serve the community

Currently not serving any bond or under any other sponsorship

Social Service Award

Information as of 31 January 2017

C O N F I D E N T I A L 62C O N F I D E N T I A L

Ms Revathi D/O ThangavelSocial Worker, REACH Community Services SocietySUNRAY (2014)Social Service Scholarship Recipient 2008

Conducts individual, family and group counselling sessions with at-risk youths. She is in charge of volunteers’ development, to train and equip them with soft skills. Thereafter, she briefs and deploys the volunteers to the various programmes.

Ms Zakiyah Bte IbrahimSocial Worker, AMKFCS Community ServicesSocial Service Scholarship Recipient 2009

Works with youths, their families, schoolcounsellors, police, doctors, employers etc. Shegoes to schools and conducts group workprogrammes. She gives talks to parents andstudents as well.

Social Service Scholar

Information as of 31 January 2017

C O N F I D E N T I A L 63

Gain knowledge and skills, And apply them for a good cause

6-12 weeks of work-and-learn at a social service organisations

Valuable experiences for future career

Discover more about Social service in Singapore

Apply through www.ssi.sg/internshipEmail: [email protected]

Looking for students who are • Singapore Citizens or Permanent

residents• Polytechnic or University

students• Fresh University graduates on a

gap year• Students who have completed

their ‘A’ Levels or Diploma.

Valuable experiences for future Discover more about

SOCIAL SERVICE INTERN

Information as of 31 January 2017

Growth & Development in Social Service

Growth & Development iGrowth & Development Growth & Development iin Social Service

C O N F I D E N T I A L 64C O N F I D E N T I A LC O N F I D E N T I A LC O N F I D E N T I A LC O N F I D E N T I A LC O N F I D E N T I A L 64C O N F I D E N T I A LC O N F I D E N T I A L

NEW ENTRANTS EMERGINGEMERGINGPROFESSIONAL

GROWINGGROWINGPROFESSIONAL

ACCOMPLISHEDACCOMPLISHEDPROFESSIONAL

PERS

ONA

L GRO

WTH

& D

EVEL

OPM

ENT

TALENT DEVELOPMENT TALENT DEVELOPMENT TALENT DEVELOPMENT PROGRAMMES

Leadership Development Programme (LDP) Professional Development Management Programme (PDMP) Sabbatical Leave Scheme (SLS)

CONTINUING EDUCATION AT SSI LEARNING & DEVELOPMENT

• Field attachment(s)• Dialogues with Social Service

Leaders• Different job postings

Prime Minister SS Award

Social Service Scholarship

Social Service Scholarship (Post-Graduate studies)

CONTINUING EDUCATION AT SSI CONTINUING EDUCATION AT SSI CONTINUING EDUCATION AT SSI CONTINUING EDUCATION AT SSI

Growth & Development

Social Service Scholarship Social Service Scholarship

Information as of 31 January 2017

C O N F I D E N T I A L 65

Salary Guidelines

Website: www.ssi.sg/salaryguidelinesEmail: [email protected]

Information as of 31 January 2017

C O N F I D E N T I A L 66

Vision

Developing future ready leaders to support the sector’s ability to meet social needs growing in scale, scope

and complexity

Contact us/ Send your CV: [email protected] out more: https://www.ssi.sg/Sun-Ray

Sun Ray Scheme

Sun Ray scheme is…• Important part of a critical change journey for the sector• Administered by NCSS to grow a pool of future leaders for social service organisations• Structured and provides career, training and remuneration pathways• Open to fresh graduates, mid-careerists and returnees with strong leadership qualities

and desire to contribute in social service sector• Open to social service professionals and corporate specialists

C O N F I D E N T I A L 67

• Porous • Multiple pipelines and points of entry, porosity

between professional and organisational leadership tracks

• Open to fresh graduates, mid-careerists and returnees

Who can join?

• Fair and Transparent Selection• Individuals have to meet a set of stringent criteria

based on leadership competencies• Go through interview with a leadership selection

panel

What is the selection process?

• Merit based Retention• Individuals must deliver high quality work and have

leadership potential.

What is the expectation?

A central scheme to groom a pool of 200 – 300 Social Service Leaders

Information as of 31 January 2017

CONFIDENTIAL 68

Exposure through varied job postings that range from 2 to 5 years to gain breadth of exposure and depth of knowledge

Lead or participate in sector projects to gain exposure across different sub-sectors or strategic setting

Holistic Learning and Development programmes such as mentoring, coaching and leadership programmes

Dual career tracks to support different career aspirations in Professional track and Organisational track

Structured career management by Talent Managers

Key Features of the scheme

Information as of 31 January 2017

CONFIDENTIAL 69

Mr Khairul HilmiProgramme ExecutiveAWWA Family Service Centre Ms Janice Chng

Senior Occupational TherapistSPD Therapy Hub

Ms Peng Hai YingExecutive DirectorSUN-DAC

Some of our Sun Rayz

Find out more from: http://www.ssi.sg/Sun-Ray/Success-StoriesInformation as of 31 January 2017

CONFIDENTIAL 70Information as of 31 January 2017

C O N F I D E N T I A L 71

www.socialservicejobs.org.sg

Information as of 31 January 2017

www.ssi.sg

Information as of 31 January 2017

Acknowledgement

National Council of Social Service (NCSS) wishes to thank the following agencies, partners and fellows for their kind participation in the development of this Guide Book:

Ministry of Social and Family (MSF)Sector Planning & Development DivisionDisability DivisionSocial Development & Support Office of the Director of Social WelfareOffice of Chief Psychologist

Daniel Hue, Halimah Chew, Agrima Mahajan,Deborah Lim, Ng Weixin, Nur Ezrina Elias,Pooja Bhandari, Grace Vaz and Vivienne Ng

Ministry of Education (MOE)Special Education, Education Services Division

Teo Siew Khim, Janice Nah, Phyllis Chua and Christine P Tambyah

Social Service Fellows June Tham, Christina Van Huizhen, Porsche Poh, Grace Sim and Peng Hai Ying

Social Service Professionals Peter Tan (Community Psychology Hub)Vasu Govindasamy (THK Elderly, Therapy & Disability (Non-Residential) Division)Dawn Wee (SPD), Ngooi Bixia (NUH) and Vivian Lim (TOUCH)

NCSS Colleagues Human Capital Development GroupService Planning and Development Group

Information as of 31 January 2017

Acknowledgement

National Council of Social Service (NCSS) wishes to thank the following agencies, partners and fellows for their kind participation in the development of this Guide Book:

Ministry of Social and Family (MSF)Sector Planning & Development DivisionDisability DivisionSocial Development & Support Office of the Director of Social WelfareOffice of Chief Psychologist

Daniel Hue, Halimah Chew, Agrima Mahajan,Deborah Lim, Ng Weixin, Nur Ezrina Elias,Pooja Bhandari, Grace Vaz and Vivienne Ng

Ministry of Education (MOE)Special Education, Education Services Division

Teo Siew Khim, Janice Nah, Phyllis Chua and Christine P Tambyah

Social Service Fellows June Tham, Christina Van Huizhen, Porsche Poh, Grace Sim and Peng Hai Ying

In Sector Professionals Peter Tan (Community Psychology Hub)Vasu Govindasamy (THK Elderly, Therapy & Disability (Non-Residential) Division)Dawn Wee (SPD), Ngooi Bixia (NUH) and Vivian Lim (TOUCH)

NCSS Colleagues Human Capital Development GroupService Planning and Development Group

Part of

www.socialservicejobs.org.sgFor enquiries & feedback, please email: [email protected]

Copyright© 2017 by National Council of Social Service.All rights reserved. Reproduction in whole or in part without permission is prohibited.Information is correct at time of print (31 January 2017)