a fresh look at the mainframe - ibm€¦ · a fresh look at the mainframe the new face of mainframe...
TRANSCRIPT
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A Fresh Look at the Mainframe
The New Face of Mainframe Operations
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ODI’s CIO Needs to Satisfy Service Level Agreements
On Demand InsuranceCIO
We need to do a better job of monitoring and diagnosing problems in our data center but the CEO won’t increase my staff
IBM
IBM can help you do this without adding staff
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Monitoring the System z Layers
Application
Middleware(CICS, IMS, WebSphere)
Operating System
Architecture
Technology
Database(DB2, IMS)
OMEGAMON XE Products and IBM Tivoli Monitoring
OMEGAMON XE for z/OS
System z Hardware Facilities
IBM Tivoli Composite Application Manager
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One view through one portal to monitor the overall health of the infrastructure
OMEGAMON XE for System zITM Distributed Monitoring ITCAM
Tivoli Enterprise Portal (TEP)Everything at your Fingertips
Single View to Monitor the Entire Enterprise
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DEMO: Tivoli Enterprise Portal
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Tivoli EnterprisePortal Server
Tivoli EnterprisePortal Server
Tivoli EnterpriseMonitoring ServerTivoli Enterprise
Monitoring Server
Tivoli Data WarehouseIntelligent Monitoring
Agents on managed systems send alerts and data
Agent Agent Agent
EventEvent Event
IBM Tivoli Monitoring Architecture is Complete and Easy to Deploy
Single interface for managing IT Infrastructure
Retrieval, manipulation and analysis of data
Single, integrated central repository to store long term historical data for analysis
Collect and correlate monitoring data
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Tivoli EnterprisePortal Server
Tivoli EnterprisePortal Server
Tivoli EnterpriseMonitoring ServerTivoli Enterprise
Monitoring Server
Tivoli Data WarehouseAgent Agent Agent
EventEvent Event
Monitor All of Your Resources with IBM Tivoli MonitoringPlatforms
LinuxUNIXWindowsz/OSOS/400NetWareActive Directory
Web InfrastructureWebSphereIISiPlanetApacheWebLogic
Business IntegrationCICSIMSWebSphere MQ
CollaborationLotus DominoExchange
DatabaseDB2OracleMS SQLSybaseInformix
Applications.NETSAPmySAP.comSiebel
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Tivoli Enterprise Portal (TEP)
� A common user interface makes operations management across all platforms easier
� TEP receives monitoring events from OMEGAMON, IBM Tivoli Monitoring (ITM), IBM Tivoli Composite Application Manager (ITCAM), and the z/OS operations console
� Integrated cross platform information allows for fast resolution of complex problems quickly and easily
� Using TEP, it is easy to create customized role-based views of the enterprise� Operators, Systems Programmers, Application Programmers,
Network Administrators, and I/T Management
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� Agents send metrics to the Monitoring Server � Examples: CPU usage, Disk usage, memory usage
� Operators define threshold values for metrics by specifying conditions
� Operators define situations that contain one or more conditions to test� When all conditions are met, the situation causes and alert� Management agents come with pre-defined situations that can be
modified or extended
� Tivoli Monitoring correlates situations across multiple domains and systems
Define Situations that Indicate Abnormal Operations
ManagedSystem
Memory Utilization
Threshold
Memory threshold exceeded 3 times in interval N
N
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Automate Responses Using Policies� A policy comprises a series of automated steps called activities that
are connected to create a workflow� Policies perform actions, schedule work, and automate manual
tasks� Policies can be fully-automated or require user intervention
− Allows operator intervention and decision-making
� Use the Workflow Editor to create and manage automated response policies
If system memory is paging at a high rate…A process
is using too much memory!
…send message to the administrator…
…if message fails…
…give operator a choice to have TEP…
…page the administrator
…kill the offending process
OR
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� Integrated set of management products allow a single user to expand monitor operations of many platforms� z/OS, z/VM, Windows, Linux, AIX, etc.� Common monitoring architecture allows for a common look
and feel
� Monitor end-to-end availability regardless of the I/T hardware and software platforms the enterprise deploys
� Growing workloads are easily monitored without adding staff
Grow the Enterprise Without Adding Staff
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Ease of Use – Simplifying z/OS Operations
� z/OS console and other operational information is integrated into the Tivoli Enterprise Portal
� Single user interface used by operators to monitor system health and end user availability� Makes an operator’s job easier� Reduces learning curve for operations personnel
� Operations staff will identify and correct small problems before they impact availability� Reactive availability management� Increases availability
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Ease of Use – Simplifying z/OS Operations� Traditional view of mainframe operations is the green screen
� Technology has advanced and so has the interface to the mainframe� Operators now have a choice
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Sysplex Resources for LPAR400JSystem Resources for SYS
Health Checker Info for SYS
Ease of Use – Simplifying z/OS Operations� Graphical interface using TEP is the New Face of the Mainframe
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DEMO: Ease of Use – Single Interface for Problem Resolution
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Ease of Use – Network Problem Resolution
� ODI must manage a heterogeneous, complex network� Network availability is key to business availability
� TEP allows ODI to consolidate all aspects of their network monitoring into a single user interface
� TEP enables quick problem determination and resolution
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DEMO: Ease of Use – Network Problem Resolution
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Ease of Use – WebSphere Messaging Monitoring
� ODI wants to improve the performance of their WebSphere message queues� ODI is concerned that deployment of new SOA-based
applications will stress their system resources
� OMEGAMON XE for Messaging is the industry-leading solution for monitoring performance of WebSphere messaging
� OMEGAMON XE for Messaging provides a comprehensive monitoring and problem resolution capability� Increases availability of applications to end-users
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DEMO: Ease of Use – Messaging Monitoring
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Ease of Use – Monitoring CICS and DB2 Performance
� Middleware is the basis for ODI’s applications� ODI uses CICS and DB2� These are the core of all of ODI’s customer-facing
applications
� High rates of transaction processing require optimal performing and highly available systems� End-to-end monitoring and ease of use assure high
availability
� Middleware requires unique monitoring for its unique capabilities� OMEGAMON XE products provide the unique monitoring
capabilities needed
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DEMO: Ease of Use – Monitoring CICS and DB2 Performance
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The Value to A Real CustomerA Case Study – Large European Financial Services Company� Migrated from BMC system management tools to IBM’s products:
� Tivoli OMEGAMON DE on z/OS� Tivoli OMEGAMON XE for CICS on z/OS� Tivoli OMEGAMON XE for DB2 on z/OS� Tivoli OMEGAMON XE for Mainframe Networks� Tivoli OMEGAMON XE for USS� Tivoli OMEGAMON XE for WebSphere MQ on z/OS
� Benefits� The Tivoli applications offer a richer set of features that have led to several
benefits, including the following:- 10 percent increase in availability- 30 percent reduction in I/T costs- 20 percent improvement in I/T staff productivity
� I/T staff can typically detect mainframe problems before they even occur and take the needed steps to prevent them. This proactive management approach, in turn, has resulted in increased system availability for the entire company and has led to improved customer service.
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Summary
On Demand InsuranceCIO
Using the IBM Tivoli management products we were able to simplify operations without adding staff
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