A Full Skills Ecosystem to Power Life Long Learning

Emad Rizkalla, CEO, Bluedrop Performance Learning, Canada

Agenda

About Bluedrop

New Industrial Revolution

Bluedrop’s Response

Employment Services in Newfoundland & Labrador

SmartForceNL

SkillsPassNL (Version 2)

Global Leadership

Bluedrop Overview

• Founded in 1992 as a Memorial University Class Project

• 2004 Spun out to focus on Learning Technology

• Approx 200 employees in Canada

• Headquarters in St. John’s, NL–

• 25 years old; one of the first Web learning companies in the world.

• 2 Divisions – each a global innovator in its area

Bluedrop Past Clients: World Leaders in 7 Industries

Life Was Good

Those Left Behind

VeteransDisplaced Workers

Older Workers

Immigrants

Long-term Unemployed

Youth

New Managers

Apprentices

New Industrial Revolution

Workers have never been more transient

• 50% will be working in gig economy by 2020

• Today’s average worker has 15-20 jobs over the course of their

working lives

• Global Youth Unemployment Rates – 13.1%

“ More than 25% of Canadian jobs will be heavily disrupted by technology in the coming decade. 50% will require completely new skills.”

Royal Bank of Canada2018

The Canadian Context

What/Who is

being AffectedHow?

Post Secondary SystemsStruggling to keep up with new demand, ‘soft skills’, shifting

technology

Globally

40% of Employers

Have difficulty filling jobs

• 24% lack of applicants

• 19% lack of hard skills

• 11% lack of soft skills

Soft Skills In greater demand for jobs until 2021 – Active Listening,

Speaking, Critical thinking

Manpower Group 2016 – 2017 “Talent Shortage Report”

Broader Global Movement

The Workforce Revolution

The workforce is undergoing its biggest transformation

since the Industrial Revolution.

Key Trends shifting the world:

1. Workforce is polarizing

• Automation is responsible for 80% of job losses

• High Skill jobs growing, but not everyone will become an engineer or doctor

• Low skill jobs are now demanding soft skills

2. Workplace Skills are changing at an unprecedented pace

• 40% of existing Canadian jobs could disappear in the next decade due to automation

• Less than 1/3 of employers think new college grads are ready for the real world

Challenge is Now Front and Centre

2016 World Economic Forum (Davos) report on “The Future of Jobs” predicted technology will cause widespread disruption to business models and labour markets over the next 5 years, with enormous changes in skillset requirement.

McKinsey Center for Government 2012: “Education to Employment: Designing a system that works” : Only 50 per cent of youth surveyed believe their post-secondary education improved their chances of getting a job

Thomas Friedman, recipient of 3 Pulitzer Prizes and New York Times columnist:

“you can be a life-long employee, but only if you’re a life-long learner.”

Every 4 years, being relevant means a complete re-skilling

Human Knowledge is doubling every 18 months

According to IBM, the build out of the “internet of things” will lead to the doubling

of knowledge every 12 hours

Acceleration is…Accelerating

http://www.industrytap.com/knowledge-doubling-every-12-months-soon-to-be-every-12-hours/3950

AFTER shedding

4 Million jobs in the

last decade…

Paradox of the Skills Gap– US Manufacturers

Paradox of the Skills Gap

67% U.S. manufacturing executives:

moderate to severe shortage of available, qualified workers

ASTD Report 2012 “Bridging the Skills Gap”

Underqualification

33%

Overqualification

35%

Being Relevant–

Is no Longer a Destination

It is a Journey

How Should a Modern Workforce Respond?

Focus on Vocational Training and Colleges

Continual upskilling for life – on demand – and in all its forms

(ILT courses, mentoring, e-learning and virtual task trainers)

Redefine “Relevance”

Help Workers be able to KEEP their credentials, validate them

and share them with each new employer

Micro-skilling… skills on demand to support

ongoing worker relevance

What Are Some Challenges?

Bluedrop’s Response

Regulatory Driven

Credentials

Register for and manage credentials

External Workforce

Development Portal

Virtual Career Services to support job seekers,

current workers and employers

Government

Modules

Real-time dashboards and workflow automation to improve service delivery

Our Solution for Governments

Bluedrop360

Learning RecordStore

Offline Learning

Ongoing Analytics &

Performance Reporting

Communities Of Practice

API(Extended System

Integration)

SCORM Player for Online Courses

Training Provider Web Portal

Intake /Assessments

Mobile Learning

eCommerce

Key Platform Elements

One solution – Encompassing multiple stakeholders

Unions & Industry groups

Employers

Workers

Regulators Post Secondary

Training ProvidersBluedrop360

Building a Skills ECOSYSTEM

SmartForce NL

Over 100,000 individuals in Atlantic Canada using the platform to register for programs, collaborate

with program staff, complete online courses, collaborate virtually, audit training credentials

ONTARIO(Just announced)

2 million workers

Canadian Experience

LAUNCHED 2011Canada’s second

smallest province

TARGETSREACHED

8 Months into

2 Year Schedule 21,000Workers on SmartForceNL

1771 Businesses, Non-

Profits and Municipalities

34,760Course Completions

70% Completion RateFor custom courseware

developed for AES

vs Industry Average of 10%

Cited as

Key to NL becoming National Leader in Red Tape Reduction

SmartforceNL

We measured skills outcomes not employability outcomes

Program wasn’t built into the employment system – long term sustainability challenging

!!

SmartForceNL Challenges

SkillsPass Worker

Passport

Upskilling On Demand

AugmentedExperience

Service Delivery

Optimization

Improve Employment

Outcomes

Improve Worker

Productivity

Version 2.0

Need Experience to Get a Job

Canada Job Bank – Link real time upskilling to skills

valued by employer

Workplace Productivity

Regulatory Courseware

Safety Training

Job Seeker Demonstrates

Attainment

Employers validate competency on the job –

expediting experience attainment

Solving the Global Conundrum

Need a Job to Get Experience

1 2 3 4

Canada Job

Bank

(Coming soon)

Support

and

Adoption

Global

Reporting App

Employer LMS

Training Marketplace

Mobile App

Learning

Record Store

OJT

Tracking

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Training Provider

Module

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Excellence

Bluedrop360

Entire Ecosystem

Government Dashboards

In many instances, competencies can only be developed through hands on experience in the workplace. Bluedrop’s mobile App tracks competencies and verifies proficiency and hours for an employer, prime contractor or others to know in real-time what the skill level is of any individual worker.

On-The-Job (OTJ) Competency Development

Bluedrop’s Global Footprint

Entrepreneurship Training for Women

(Chile, Peru, Mexico, USA)

Real time Competency Tracking and

Employer Supports

Virtual Career Network in LA County

Employability skills for youth in Jordan,

Egypt, Tunisia, Morocco and Yemen

Bluedrop at Work Internationally

DreamBuilder – The Women’s Business Creator

• 29,000 learners

• Being used in over 20 countries

• Over 50 partners

• Integrated tools help women create a business plan

• Video testimonials

• Interactive games and quizzes

Education for Employment

History-making retail sales & soft skills blended program for marginalized youth in the Jordan, Egypt, Yemen, Morocco, Tunisia

Aligned with employer needs in the Region

Workplace Blended Learning Program for the MENA

DEMO

Thank you.

Emad Rizkalla, CEOemad@bluedrop.com

Tom Loder, VP Business Development tomloder@bluedrop.com(m) 17097270138