a guide toyour fares - first bus uk guide toyour fares bath weston-super-mare bristol west of...
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A guide to
your faresBath
Weston-super-Mare
Bristol
West of England
from 2 April 2017
2 3
Contents
Your ticket types 4
Bath Inner Zone fares and tickets 6
Bristol Inner Zone fares and tickets 9
NEW Bath & Bristol Outer Zone fares and tickets 12
Weston-super-Mare Inner Zone fares and tickets 16
NEW Bath & Bristol Inner & Outer Zones map 18
Weston-super-Mare Outer Zone fares and tickets 20
Weston-super-Mare Inner & Outer Zone map 23
West of England fares and tickets 24
West of England Plus tickets 26
West of England Zone map 27
How is your single fare calculated? 28
Combined bus and rail tickets 29
How do I buy a ticket using mTickets? 30
Multi-operator tickets 31
Ticket exclusions/exceptions 32
Photo ID application form 33
Contact us 36
Want your bus ticket cheaper?As you go through this guide you’ll notice that many of our tickets can now be bought on a mobile phone using our mTickets app or via a Touch card. In fact, in many cases tickets are cheaper if you buy them like this rather than from the driver on the bus.
mTickets are proving particularly popular and already over 20% of ticket purchases in Bristol are now carried out via the app.
It’s so easy to buy one on your debit or credit card anytime (while sat on your sofa if you like!) and just show the driver your phone with no need to carry a paper ticket. In a recent survey 96% of mTicket users said they were likely to recommend mTickets to a friend.
As well as being great for our customers the switch to mTickets is helping to decrease boarding times significantly which in turn helps our buses stay on time. The average time taken by a customer to board paying cash is 14 seconds whereas with a mTicket it is 2.25 seconds which shows what a difference it can make.
Our aim is to move towards cashless buses as is the case in some other major cities, however we know we need to provide people with other options before we can do this. mTickets and Touch are two options but we are also always looking at new technology. On our park and ride buses in Bristol we are currently trialling new ticket machines which accept contactless bank card payments and we expect to roll this feature out onto our whole fleet during the course of 2017.
So if you want to benefit from lower fares and help us keep buses running on time why not think about a new way of buying your ticket. To get a mTicket search your app store for ‘First bus mTickets’ or for a Touch card visit touch-card.co.uk. Alternatively head to our website or into one of our travel shops for more information.
James Freeman Managing Director, First West of England
96% of users would
recommend mTickets
6x faster than paying
by cash
4 5
Children under 5 travel free
Unlimited children under five can travel for free with each fare-paying adult/student/16-21 year old or concessionary pass holder.
Up to 50% discount for children over 5
Children aged 5-15 can get up to 50% discount on all tickets across the West of England.
We would advise all older children to get a (free) First Photo ID pass as proof of age. If the driver can’t be sure how old they are, and they are not able to produce one of these, they may be required to pay a full adult fare, so it’s in their interests to have one.
An application form can be found on page 33.
NEW! Buy your child's ticket on your phone
Child tickets can also now be bought on one mobile phone and transferred to another with mTickets.
For example if a parent and child both have mobile phones with the mTicket app on, the parent can buy a child ticket on their phone using their credit/debit card and then send it to the child's phone for them to use.
Up to 30% discount for 16-21 year olds and students
Young people (16-21) and students (of any age if in full time education) can get up to 30% discount on all tickets if they have a First Photo ID pass or their student photo ID.
An application form for a free First Photo ID pass can be found on page 33.
Your ticket types
Single tickets
The cost of your single ticket is based on the route distance you travel within your chosen area.
Your fare is determined by how many sections of route you travel through, as defined by the chart on page 28. This excludes flat fare zones.
Flat fares
A flat fare structure is in place in Bath Inner Zone and Weston-super-Mare Inner Zone.
This means that wherever you travel in that zone, the price of a single journey will be the same.
Day and season tickets
If you're making more than one journey on a particular day, or are a regular traveller these tickets can offer you great savings.
Just decide which area you want to travel in and how long you need your ticket to last. Then once you have your ticket you can use it as much as you like in your chosen period of time, making as many journeys as you need to. Our day tickets are valid until 4.29am the following morning so are perfect for a day and night out!
Group Ticket
With this unlimited day ticket up to five adults can travel together.
Tickets can be bought after 9.30am Monday to Friday and all day Saturdays, Sundays and Public Holidays. And as with all our day tickets, it is valid until 4.29am in the morning.
6 7
*when bought as a pack of 5
Bath Inner Zone fares and ticketsBath is divided into two fare zones; Bath Inner Zone and new Bath & Bristol Outer Zone (see page 18). The Inner Zone is approximately 3 miles from the city centre and includes places such as Upper Weston, Bathford and Odd Down.
NEW Three Stop Hop
Travel 3 stops in Bath Inner Zone, see page 32 for exclusions.
• Adult £1
• 16-21 year old/student 70p
• Child aged 5-15 50p
Single tickets
A flat fare will apply in Bath Inner Zone for any single journey longer than a three stop hop. mTicket/ from Touch card* the driver
• Adult £2 £2.50
• 16-21 year old/student £1.40 £1.80
• Child aged 5-15 £1 £1.30
Single Trip - pack of 5 ONLY available on mTickets & Touch
Five single journeys to use when you like (valid for 12 months from the date of issue). More than one pack of 5 can be bought in one transaction (e.g. 10 journeys).
• Adult £10
• 16-21 year old/student £7
• Child aged 5-15 £5
Bath Inner Day also available on mTickets
Go anywhere in Bath Inner Zone as much as you like for one day.
• Adult £4
• 16-21 year old/student £3
• Child aged 5-15 £2
• Group (up to five people) £8(after 9:30am Mon-Fri and all day Saturdays, Sundays and Public Holidays)
Bath Inner Night also available on mTickets
Go anywhere in Bath Inner Zone as much as you like after 7pm.
• Adult £3
• 16-21 year old/student £2
• Child aged 5-15 £1.50
Bath Inner Week
Go anywhere in Bath Inner Zone as much as you like for seven consecutive days. mTicket/ from Touch card the driver
• Adult £17 £18.50
• 16-21 year old/student £12 £13
• Child aged 5-15 £8.50 £9.20
Bath Inner Month also available on mTickets & Touch
Go anywhere in Bath Inner Zone as much as you like for a whole month. (eg. If ticket is bought on the 10th of a month it will expire on the 9th of the following month).
• Adult £66
• 16-21 year old/student £46.20
• Child aged 5-15 £33
8 9
Bath Inner Year also available on mTickets
Go anywhere in Bath Inner Zone as much as you like for a whole year.
• Adult £650
• 16-21 year old/student £455
• Child aged 5-15 £325
Travelling further afield?
Check out our NEW combined Bath & Bristol Outer Zone tickets, see page 12.
Or our West of England and West of England Plus tickets can save you money, see page 24.
Child and Young Person/Student discounts apply to all tickets in the Bath Inner and Bath & Bristol Outer Zone. A First Photo ID pass is advisable for older children (see page 33).
Bristol Inner Zone fares and ticketsBristol is divided into two fare zones; Bristol Inner Zone and the new Bath & Bristol Outer Zone (see page 18). The Inner Zone is six miles from the city centre in all directions and includes places such as Pill, Aztec West, Emersons Green and Keynsham.
Three Stop Hop
Travel 3 stops in Bristol Inner Zone, see page 32 for exclusions.
• Adult £1
• 16-21 year old/student 70p
• Child aged 5-15 50p
Single tickets
The cost of single tickets within Bristol Inner Zone is based on the route distance you travel:
Short trip (up to 3 miles) mTicket/ from Touch card* the driver
• Adult £1.50 £2
• 16-21 year old/student £1 £1.40
• Child aged 5-15 £75p £1
Long Trip (over 3 miles within the Inner Zone) mTicket/ from Touch card* the driver
• Adult £2.50 £3
• 16-21 year old/student £1.75 £2.10
• Child aged 5-15 £1.25 £1.50
Fares are dependent on section boundaries, some journeys may cost more than the base rate. See page 28 for more details.
*when bought as a pack of 5
Make sure your child gets home tonight.
Search your app store for ‘First mTickets’.
You can now buy a ticket on your mobile with your credit or debit card and transfer it to their phone!
10 11
Single Trip - pack of 5 ONLY available on mTickets & Touch
Five single journeys to use when you like (valid for 12 months from the date of issue). Short Trip for journeys up to three miles within Bristol Inner Zone. Long Trip for journeys over three miles within Bristol Inner Zone.
Short Trip Long Trip
• Adult £7.50 £12.50
• 16-21 year old/student £5 £8.75
• Child aged 5-15 £3.75 £6.25
Bristol Inner Day also available on mTickets
Go anywhere in Bristol Inner Zone as much as you like for one day.
• Adult £4
• 16-21 year old/student £3
• Child aged 5-15 £2
• Group (up to five people) £8(after 9:30am Mon-Fri and all day Saturdays, Sundays and Public Holidays)
Bristol Inner Night also available on mTickets
Go anywhere in Bristol Inner Zone as much as you like after 7pm.
• Adult £3
• 16-21 year old/student £2
• Child aged 5-15 £1.50
Bristol Inner Week
Go anywhere in Bristol Inner Zone as much as you like for seven consecutive days. mTicket/ from Touch card the driver
• Adult £17 £18.50
• 16-21 year old/student £12 £13
• Child aged 5-15 £8.50 £9.20
Bristol Inner Month also available on mTickets & Touch
Go anywhere in Bristol Inner Zone as much as you like for a whole month. (eg. If ticket is bought on the 10th of a month it will expire on the 9th of the following month).
• Adult £66
• 16-21 year old/student £46.20
• Child aged 5-15 £33
Bristol Inner Year also available on mTickets
Go anywhere in Bristol Inner Zone as much as you like for a whole year.
• Adult £650
• 16-21 year old/student £455
• Child aged 5-15 £325
Child and Young Person/Student discounts apply to all tickets in Bristol Inner and Bath & Bristol Outer Zones. A First Photo ID pass is advisable for older children (see page 33).
Make sure your child gets home tonight.
Search your app store for ‘First mTickets’.
You can now buy a ticket on your mobile with your credit or debit card and transfer it to their phone!
12 13
NEW Bath & Bristol Outer Zone fares and ticketsTo simplify our tickets we have combined the Bath Outer Zone and Bristol Outer Zone (see page 18). Customers can now travel as far as Clevedon, Thornbury or Frome as well as around Bath and Bristol Inner Zones all on one ticket and with no change to the price.
Single tickets
The cost of single tickets when boarding within Bath & Bristol Outer Zone is based on the route distance you travel:
Up to three miles
• Adult from £1.70
• 16-21 year old/student from £1.20
• Child aged 5-15 from 90p
Three to six miles
• Adult from £2.70
• 16-21 year old/student from £1.90
• Child aged 5-15 from £1.40
Six to nine miles
• Adult from £4
• 16-21 year old/student from £2.80
• Child aged 5-15 from £2
Nine to twelve miles
• Adult from £5
• 16-21 year old/student from £3.50
• Child aged 5-15 from £2.50
Over twelve miles
• Adult from £6
• 16-21 year old/student from £4.20
• Child aged 5-15 from £3
Fares are dependent on section boundaries, some journeys may cost more than the base rate. See page 28 for more details.
Bath & Bristol Outer 10 Journey
Ten single journey tickets to go anywhere in Bath & Bristol Outer and Inner Zones (valid for 12 months from the date of issue). paper mTicket ticket
• Adult £27 £30
• 16-21 year old/student £18.90 £21
• Child aged 5-15 £13.50 £15
Bath & Bristol Outer Day
Go anywhere in Bath & Bristol Outer and Inner Zones as much as you like for one day. paper mTicket ticket
• Adult £6 £6.50
• 16-21 year old/student £4.20 £4.50
• Child aged 5-15 £3 £3.30
• Group (up to 5 people) £13 £13 (after 9:30am Mon-Fri and all day Saturdays, Sundays and Public Holidays)
Bath & Bristol Outer Night
Go anywhere in Bath & Bristol Outer and Inner Zones as much as you like after 7pm.
• Adult £5
• 16-21 year old/student £3.20
• Child aged 5-15 £2.50
14
Bath & Bristol Outer Week
Go anywhere in Bath & Bristol Outer and Inner Zones as much as you like for seven consecutive days.
mTicket/ from Touch card the driver
• Adult £22 £23.80
• 16-21 year old/student £15.40 £16.70
• Child aged 5-15 £11 £12
Bath & Bristol Outer Month
Go anywhere in Bath & Bristol Outer and Inner Zones as much as you like for a whole month. (eg. If ticket is bought on the 10th of a month it will expire on the 9th of the following month).
mTicket/ paper Touch card ticket
• Adult £80 £86.40
• 16-21 year old/student £56 £60.50
• Child aged 5-15 £40 £43.20
Bath & Bristol Outer Year
Go anywhere in Bath & Bristol Outer and Inner Zones as much as you like for a whole year. paper mTicket ticket
• Adult £840 £907
• 16-21 year old/student £588 £635
• Child aged 5-15 £420 £453.50
Search your app store for ‘First mTickets’.
Want ‘em cheaper?
Get mTickets.
16 17
Weston-super-Mare Inner Zone fares and ticketsThe Inner Zone is three miles from the town centre in all directions and includes places such as Uphill, Locking and Worle.
Flat fare single and return
A flat fare applies in the Weston-super-Mare Inner Zone
Single
• Adult £1.50
• 16-21 year old/student £1
• Child aged 5-15 75p
NEW! Return
• Adult £2
• 16-21 year old/student £1.40
• Child aged 5-15 £1
Single Trip - pack of 5 ONLY available on mTickets
Five single journeys to use when you like (valid for 12 months from the date of issue). More than one pack of 5 can be bought in one transaction (e.g. 10 journeys).
• Adult £7.50
• 16-21 year olds/student £5
• Child aged 5-15 £3.75
Weston Inner Day also available on mTickets
Go anywhere in Weston-super-Mare Inner Zone as much as you like for one day.
• Adult £3
• 16-21 year old/student £2.10
• Child aged 5-15 £1.50
• Group (up to five people) £6(after 9:30am Mon-Fri and all day Saturdays, Sundays and Public Holidays)
Weston Inner Night
Go anywhere in Weston Inner Zone as much as you like after 7pm.
• Adult £2.40
• 16-21 year old/student £1.70
• Child aged 5-15 £1.20
Weston Inner Week also available on mTickets
Go anywhere in Weston-super-Mare Inner Zone as much as you like for seven consecutive days.
• Adult £15
• 16-21 year old/student £10.50
• Child aged 5-15 £7.50
Weston Inner Month also available on mTickets
Go anywhere in Weston-super-Mare Inner Zone as much as much as you like for a whole month. (eg. If ticket is bought on the 10th of a month it will expire on the 9th of the following month).
• Adult £58
• 16-21 year old/student £40.60
• Child aged 5-15 £29
Weston Inner Year also available on mTickets
Go anywhere in Weston-super-Mare Inner Zone as much as you like for a whole year.
• Adult £600
• 16-21 year old/student £420
• Child aged 5-15 £300
18 19
NEW Bath & Bristol Inner & Outer Zones map
ChippenhamBus Station
Wickwar Road, Chipping Sodbury
Thornbury, Health CentreM48 Interchange
Chewton HillChewton Mendip
Old Down Camping SiteOld Down
Abbey RoadStratton-on-the-Fosse
Haynes RoadWestbury
Kingfisher DriveBowerhill
Ship and CastleCongresbury
Churchill GateLangford
Bath SpaUniversity
River Bridge, Limpley Stoke
Clearbrook Farm, Midford
Recycling CentreOdd Down
WestwoodsBathford
The GlobeNewton St Loe
Oldfield SchoolNewbridge
Aztec West RoundaboutBradley Stoke
Cribbs Causeway, Bus StationQuarry BartonWinterbourne
Wick Wick, Emersons Green(Willy Wicket Roundabout)
Cherry Garden Road, Bitton(Junction with A431 Bath Road)
Pixash LaneKeynsham
Cadbury RoadKeynshamHobbs Lane
Barrow Gurney
Station Road/The Grange,Flax Bourton
The GeorgeFlax Bourton
Wraxall Hill
Noah’s Ark Zoo FarmWraxall
Elm Tree FarmSheepway
Station RoadSheepway
Pensford Hill TopBelluton Terrace
George and Dragon Felton
Corsham
Marshfield
Melksham
Bradford-on-Avon
Trowbridge
Westbury
Frome
Radstock
Midsomer Norton
Keynsham
Mangotsfield
Chipping Sodbury
Alveston
Almondsbury
Aust
Yate
Pucklechurch
Bathford
Saltford
Peasedown St John
Paulton
Hengrove
Hartcliffe
Downend
Hambrook
UWE, Frenchay Tormarton
Chippenham
Farmborough
Emersons Green
Staple Hill
Southmead
Henbury
Cribbs Causeway
Filton
HorfieldLockleaze
Clevedon
PillPortbury
AvonmouthShirehampton
Abbots Leigh
Sea Mills
St. George
Oldland CommonLongwell Green
Kingswood
Clifton
Barrow Gurney
Long Ashton
FailandWraxall
Flax Bourton
Patchway
Aztec West
WinterbourneFrampton Cotterell
BradleyStoke
Clutton Timsbury
Farrington Gurney
NewtonSt. Loe
BRISTOLCity Centre
BATHBus Station
Willsbridge
Pensford
Portishead
Nailsea
Yatton
Congresbury
Wrington
Lower Langford
Redhill
Bristol Airport
Claverham
BittonStockwood
KnowleBedminster
Felton
Whitchurch
Backwell
Fishponds
Outer Zone
BathInner Zone
BristolInner Zone
This map is for referencepurposes only and is not intended
to be geographically correct.
Bath_Bristol_Combined_Zones_Map.ai 1 17/03/2017 14:47
20 21
Weston-super-Mare Outer Zone fares and ticketsThe Outer Zone is 12 miles from Weston town centre in all directions and includes places such as Nailsea, Clevedon, Backwell, Cheddar and Burnham-on-Sea.
Single tickets
The cost of single tickets within Weston Outer Zone is based on the route distance you travel, with four single fares available:
Up to three miles
• Adult from £1.70
• 16-21 year old/student from £1.20
• Child aged 5-15 from 90p
Three to six miles
• Adult from £2.70
• 16-21 year old/student from £1.90
• Child aged 5-15 from £1.40
Six to nine miles
• Adult from £4
• 16-21 year old/student from £2.80
• Child aged 5-15 from £2
Over nine miles
• Adult from £5
• 16-21 year old/student from £3.50
• Child aged 5-15 from £2.50
Fares are dependent on section boundaries, some journeys may cost more than the base rate. See page 28 for more details.
Weston Outer Day
Go anywhere in Weston Outer and Inner Zone as much as you like for one day. paper mTicket ticket
• Adult £6 £6.50
• 16-21 year old/student £4.20 £4.50
• Child aged 5-15 £3 £3.30
• Group (Up to 5 people) £13 £13(after 9:30am Mon-Fri and all day Saturdays, Sundays and Public Holidays)
Weston Outer Night
Go anywhere in Weston Outer and Inner Zone as much as you like after 7pm.
• Adult £5
• 16-21 year old/student £3.20
• Child aged 5-15 £2.50
Weston Outer Week
Go anywhere in Weston-super-Mare Outer and Inner Zone as much as you like for seven consecutive days.
mTicket/ paper Touch card ticket
• Adult £22 £23.80
• 16-21 year old/student £15.40 £16.70
• Child aged 5-15 £11 £12
Weston Outer Month
Go anywhere in Weston-super-Mare Outer and Inner Zone as much as you like for a whole month. (eg. If ticket is bought on the 10th of a month it will expire on the 9th of the following month).
mTicket/ paper Touch card ticket
• Adult £80 £86.40
• 16-21 year old/student £56 £60.50
• Child aged 5-15 £40 £43.20
22 23
Weston-super-Mare Inner & Outer Zone map
Worle
Portishead
Tickenham
Nailsea
Kenn
Hewish
Banwell
Congresbury
Claverham
Clevedon
RedhillWrington
Bristol Airport
Langford
Uphill
CheddarAxbridge
Winscombe
Sandford
Yatton
to Wells
to Cribbs Causeway
to Bristol
to Bristol
to Bristol
Burnham-on-Sea
Lympsham
Bleadon
Berrow
Brean
Westbury-sub-Mendip
Locking
WESTON-SUPER-MARE
Outer Zone
Inner Zone
©P1ndar
20
20
20126
126
A2
A2
A2
X6 X7
X2
X2
X2
X1
X1A3
A3
X1
X6X6X5
X5
X5
X5
X5
A2126
126
A2X7
X7X1X2
X7
126
A3A2
X5
X6
X7
X7
X6
X1 X2
126 A3A2X1 X2 X7X520
X7
A3
A3
DraycottBack Lane
Weston in GordanoWhite Hart
BackwellThe George
WraxallWraxall Hill
WraxallNoah’s Ark Zoo Farm
LympshamHobbs Boat Inn
West WickScot Elm Drive
LockingElborough Turn
Weston-super-MareSt Georges Turn
Inner andOuter Zoneboundary stop Contains Ordnance Survey data
© Crown Copyright 2017
Digital Cartography by Pindar Creativewww.pindarcreative.co.uk
WSM_Inner_Outer_Zone_Map.ai 1 21/03/2017 16:00
Weston Outer Year
Go anywhere in Weston-super-Mare Outer and Inner Zone as much as you like for a whole year. paper mTicket ticket
• Adult £840 £907
• 16-21 year old/student £588 £635
• Child aged 5-15 £420 £453.50
Travelling further afield?
Our West of England and West of England Plus tickets can save you money, see page 24. For information on Somerset bus services visit www.busesofsomerset.co.uk
Child and Young Person/Student discounts apply to all tickets in the Weston-super-Mare Inner and Outer Zones. A First Photo ID pass is needed to claim Young Person/Student discount and is advisable for older children (see page 33).
Make sure your child gets home tonight.
Search your app store for ‘First mTickets’.
You can now buy a ticket on your mobile with your credit or debit card and transfer it to their phone!
24 25
West of England Day
Go anywhere in the West of England area as much as you like for a day.
paper mTicket ticket
• Adult £7 £7.50
• 16-21 year old/student £4.90 £5.30
• Child aged 5-15 £3.50 £3.80
• Group (Up to 5 people) £15 £15(after 9:30am Mon-Fri and all day Saturdays, Sundays and Public Holidays)
West of England Night
Go anywhere in the West of England area as much as you like after 7pm.
• Adult £5.60
• 16-21 year old/student £4
• Child aged 5-15 £2.80
West of England Week
Go anywhere in the West of England area as much as you like for seven consecutive days. paper mTicket ticket
• Adult £25 £27
• 16-21 year old/student £17.50 £18.90
• Child aged 5-15 £12.50 £13.50
West of England Month
Go anywhere in the West of England area as much as you like for a whole month. (eg. If ticket is bought on the 10th of a month it will expire on the 9th of the following month). paper mTicket ticket
• Adult £96 £103.50
• 16-21 year old/student £67.20 £72.50
• Child aged 5-15 £48 £51.80
West of England fares and ticketsWest of England tickets allow travel on all First West of England bus services, which includes travel in Bristol, Bath & North East Somerset, North Somerset, South Gloucestershire, the west of Wiltshire and the Mendips.
Single tickets
The cost of single tickets within the West of England will be based on the route distance you travel, with five single fares available:
Up to three miles
• Adult from £1.70
• 16-21 year old/student from £1.20
• Child aged 5-15 from 90p
Three to six miles
• Adult from £2.70
• 16-21 year old/student from £1.90
• Child aged 5-15 from £1.40
Six to nine miles
• Adult from £4
• 16-21 year old/student from £2.80
• Child aged 5-15 from £2
Nine to twelve miles
• Adult from £5
• 16-21 year old/student from £3.50
• Child aged 5-15 from £2.50
Over twelve miles
• Adult from £6
• 16-21 year old/student from £4.20
• Child aged 5-15 from £3
Fares are dependent on section boundaries, some journeys may cost more than the base rate. See page 28 for more details.
26 27
West of England Zone map
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one
West of England Year
Go anywhere in the West of England area as much as you like for a whole year. paper mTicket ticket
• Adult £1050 £1134
• 16-21 year old/student £735 £794
• Child aged 5-15 £525 £567
Child and Young Person/Student discounts apply to all tickets in the West of England. A First Photo ID pass is advisable for older children (see page 33).
West of England Plus ticketsWest of England Plus tickets allow unlimited day travel on all First bus services in the West of England and Buses of Somerset.
West of England Plus Day
Go anywhere in the West of England Plus area as much as you like for one day.
• Adult £10
• Child aged 5-15 £5
• Group (up to five people) £20(after 9:30am Mon-Fri and all day Saturdays, Sundays and Public Holidays)
16-21 year olds/student discount tickets are not available on the West of England Plus Day ticket.
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How is your single fare calculated?
Distance-based fares for the West of England
In the West of England (excluding Bath Inner and Weston-super-Mare Inner Zones – see pages 6 & 16) your single fare is worked out based on the route distance you are travelling.
Distances are calculated using fare stage sections rather than individual bus stops, with each section being approximately one mile long*.
If you travel in 1-3 mile long sections it’ll be £1.50, 4-6 mile long sections will be £2.50 and so on.
Here is an example of one route and some of the fares along it:
Emersons Green, Sainsbury’s to Long Close would be £1.50 as you are travelling in three sections (numbers 1, 2 and 3, Long Close is classed as section 3 in this example as it’s where you are getting off the bus).
Long Close to Narroways Road would be £2.50 as you are travelling in four sections (4, 5, 6, 7, Long Close is counted as section 4 in this example as it’s your boarding point).
Blackberry Hospital to Downend, The Leap would be £2.50 as you are travelling in four sections (5, 4, 3, 2).
Please note: Fares shown are mTicket/Touch card and would be more if bought from the driver.
*Sections are approximately one mile long as not all bus stops are exactly to the mile. Where a significant feature is on a route such as a row of shops we have tried to extend sections to include this within the mile section.
Emersons Green, Sainsbury’s
Church Farm RoadBett’s Green
MeadgateBlackhorse LaneDownend, The LeapLeap Bridge
Queensholm Crescent
Four Acre Road
Wedgewood RoadQuakers RoadBromley Heath AvenueCleeve HillLong CloseSelbrooke CrescentEttricke DriveVassal RoadStraits ParadeNew Station RoadFishponds, Channon’s HillChannons HillSnowdon RoadBlackberry HospitalTendlewood ParkSmall LaneRiver ViewBrinkworthy RoadThe ChineStapleton ChurchGlenfrome RoadStapleton RoadEastville, Eastgate Centre
Eastgate RoadNarroways RoadStafford RoadSevier StreetAshley Road, Brook RoadDenbigh StreetBrigstocke RoadStokes CroftThe HaymarketCentre, Rupert Street
1
2
3
4
5
6
7
8
9
Key
Numbered sections
Bold name stops - Section boundary stop(can be counted in either section)
Non-bold names - All other bus stops
1
Flat fare zones for Bath and Weston-super-Mare
In Bath Inner Zone and Weston-super-Mare Inner Zone there is a flat fare for all single journeys.
This means any single journey which starts and ends entirely within either of these zones will be priced at £2.50 (£2 on mTicket) in the Bath Inner Zone and £1.50 in the Weston-super-Mare Inner Zone.
Journeys out of a flat fare zone
If a journey begins within a flat fare zone but travels beyond the border of that zone, the fare will be calculated as follows:
Flat fare to the border of the zone, then rounded up to £2.70, £4, £5 or £6 depending on the distance travelled thereafter.
Combined bus and rail tickets
Freedom Travelpass & Plusbus
If you’re planning to use trains and buses for your journey, consider buying the Freedom Travelpass or Plusbus ticket and save yourself some money.
You can find out more at www.firstgroup.com/westofengland
Please note: Example purposes only, not an actual route.
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Multi-operator tickets Travelling with more than one bus company?
The AvonRider, BathRider, BristolRider and WestonRider are Day or Week tickets available to buy on bus, where you can travel on up to 14 different operator services across the area of your choice with just one ticket.
AvonRider Day Week
• Adult £7.20 £32.50
• Student/Child £5.50 £24.50
BathRider Day Week
• Adult £4.50 £20
• Student/Child £3.50 £15.50
BristolRider Day Week
• Adult £4.50 £20
• Student/Child £3.50 £15.50
WestonRider Day Week
• Adult £4 £18
• Student/Child £3 £13.50
You can find out more at www.travelwest.info/rider
How do I buy a ticket using mTickets?
Just follow these 6 easy steps...
1. Download...
...the app. Just search your app store for ‘First Bus mTickets’.
4. Sign up...
...for an account and pay by card or Barclays Pingit.
2. Select...
...the area you'd like to travel in.
5. Activate...
...your ticket JUST BEFORE you get on the bus.
3. Select...
...your ticket category and type and add it to your basket.
Don’t have a smartphone?You can still beat the rise...
With our Touch smartcard. You can get one from www.touch-card.co.uk or by visiting our travel shop at Bristol Bus Station (adult cards only at travel shop).
*
6. Show...
...the driver the ticket on your phone.
32 33
Photo ID application form
Make the most of your bus travel and save money with a photo ID pass!
Photo IDapplication form
Photo ID passes are FREE for children aged 5-15, students of any age in full time education (16 hours +) and for young adults aged 16-21.
Photo IDs are valid for one year from the date of issue.
Children aged 5-15 will benefit from:
• up to 50% OFF all single tickets
• up to 50% OFF all day and season tickets
Young people aged 16-21 and students will benefit from:
• up to 30% OFF all singles
• up to 30% OFF all day and season tickets (excluding West of England Plus)
Photo ID pass must be shown to the driver on every journey. If no photo ID pass can be produced at the time of travel, then the ordinary adult single fare must be paid.
This form is for customers in Bristol, Bath, Weston-super-Mare and West of
England areas only.
Ticket exclusions/exceptions
Bristol 3 Stop Hop
A1 Entire route
X2 Between Merchants Road/Hotwells and the Jubilee Inn
X3/X4 Between Merchants Road/Hotwells and Ashton Lodge
X5 Entire route
X6 Between Merchants Road/Hotwells and Noah’s Ark Zoo Farm
X7 Between Merchants Road/Hotwells and Kingscott Mill Farm
Severn Express, X47 Entire route
X39 Between Hicks Gate and Ellsbridge House
46 Between Cabot Circus and Merchants Arms
X46 Between Cabot Circus and Hambrook, The Stream
47 Between Cabot Circus and Eastville Park
X48 Between Lamb St/Bond St and Wedgewood Road
X73 Between Centre and Great Stoke Way/Sainsburys
UWE Between Centre and UWE, Frenchay Campus
78 Between Gipsy Patch Lane and Cribbs Causeway
Bristol Airport Flyer & Weston Flyer
These are run under contract, for more details visit www.bristolairport.co.uk
X7 (Severn Express) 10 journey
A 10 journey ticket is available for the X7 service between Bristol and Chepstow/Newport for £30 or £27 if bought on mTickets. A day ticket between Chepstow and Newport is available for £4.
Bath 3 Stop Hop
U1 Entire Route
U2 Entire Route
21 Entire Route
31 From Park and Ride site
41 Entire Route
U5 Between Twerton Fork and The Globe
U6 Between Twerton Fork and The Globe, Between The Globe and Twerton Mill
19A Between Twerton Fork and The Globe
38 Between Twerton Fork and The Globe
39 Between Twerton Fork and The Globe
X39 Between Twerton Fork and The Globe
265 Between Hantone Hill and River Bridge
267 Between Cross Keys and Clearbrook Farm
271/272 Between Lambridge and Westwoods
X31 Between Lambridge and Westwoods
Park & Ride
Bristol Park & Ride and Bath Park & Ride services are not included in this fare structure.
For full details pick up a leaflet in our travelshops or visit...
www.bristolparkandride.com www.firstgroup.com/bathparkandride
Contracted and Special Services
Services operated under contract or for special events may have different fares.
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Please complete the form if you are sending the application by post or alternatively visit your local First travel shop.
You will need to include:
• The completed form
• A passport sized photo of the pass holder
• Proof of age (birth certificate or passport ) or proof of student status (a valid NUS/student card)
Please send all the above to:
Photo ID Applications, First, Enterprise House, Easton Road, Bristol BS5 0DZ or email your details to [email protected]
We aim to process all postal applications and send passes back to the home address within 10 working days (along with all documentation).
Please complete all the fields below.
Office use: Proof of ID Photo ID Number Date Issued
Name (of pass holder)
Address
Date of Birth
Telephone no. Email
Signed Date
www.firstgroup.com/westofengland
Photocopiesare acceptedDO NOT send
originals.
36
All information in this book was correct at time of print.
For routes & timetables visit...
www.firstgroup.com/westofengland
Download our free mobile apps...
Search your app store for 'First Bus'
For updates on First services...
Like us on Facebook, search First West of England
Follow us on Twitter @FirstBSA
Follow us on Instagram firstwestofengland
Contact us
By phone
0345 602 0121
First Travel Shops
• Bath Bus Station, 1 Dorchester Street, Bath, BA1 1SS
Open 7.30am to 6pm Mon-Fri, 9am to 5pm Sat and 10am
to 4pm Sun (closed for lunch 1.30pm to 2pm).
• Bristol Bus Station, Marlborough Street, Bristol, BS1 3NU
Open 8am to 6pm Mon-Fri, 8am to 5pm Sat 10am to 4pm Sun.
• Wells Bus Station, Princes Road, Wells, BA5 2DT
Open 9.30am to 1.30pm Mon-Fri.
All travel shops closed public holidays.