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A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast, UK [email protected] [email protected]

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Page 1: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge

Model for Multi-Agent Systems Liang Xiao and Des Greer

School of Computer Science,Queen's University Belfast,

UK

[email protected] [email protected]

Page 2: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 20062

Overview• Research Aims

• Previous Approaches

• Adaptive Agent Model – Knowledge Hierarchy

• Modelling Knowledge in the Hierarchy Layers– Conceptual Model (Business Concepts Layer)

– Fact Model (Business Concepts Layer)

– Policy Rule Model (Business Rules Layer)

– Reaction Rule Model (Business Rules Layer)

– Business Process Rule Model (Business Processes Layer)

• Conclusions

Page 3: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 20063

Introduction• Software must change if it is to remain

useful

– but changing software is expensive

• Reduce cost

– Easy for experts to maintain business knowledge

– Better still: agents manage the knowledge

• agents are computational entities that have dynamic behaviour, being situated in a changing environment

Page 4: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 20064

agent-oriented approaches

• 2 approaches– object-oriented (OO) approaches

• agents = active objects– agent-oriented programming (AOP) (Shoham)– agent-oriented methodology for enterprise modelling (Kendall

et al)

– knowledge engineering (KE) approaches• agent knowledge is modelled

– CommonKADS (Schreiber et al)– Agent Oriented Abstraction (Maret & Calmet)– DIAMS (Chen et al)

• Adaptive Agent Model – Combines both approaches

Page 5: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 20065

Why AAM?

• higher level of abstraction than an OO alone

– knowledge can be externalised for easier management rather than fixed in objects

– OO developers can reuse their skills

• From KE viewpoint - deployment of modelled knowledge is supported by an underpinning object layer

– Extra benefits from proven technology

Page 6: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 20066

Case study

• Domains: – Train Running – Infrastructure Management

• Sub domains– Business, Incident, and Execution

• Examples– Infrastructure Management - Incident (IMI)

• Passing faults between the system and contractors

– Infrastructure Management – Execution (IME)• granting of isolations

– Train Running - Incident (TRI), journey refinement/corrections

Page 7: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 20067

Case study continued

• External Entities = Train Operators, Contractors

• Other terms– infrastructure asset

– asset faults which cause incidents which can cause track restrictions

• Example Requirements:– IMI-AcceptFaultReport

– IMI-HandleFault

– IME-ImposeSuddenRestrictions

– TRI-RespondToIncident

Page 8: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 20068

Hierarchy Overview

Business processes knowledge

Business rules knowledge (reactions and policies)

Business concepts knowledge

< > <> < >

……

agents act and react in collaboration

Inter-agent message exchanges

Rules in individual agents for business tasks

Reaction strategies

Business Policies

used in business rules

vocabularies

Satisfying business goals from requirements

Page 9: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 200610

Hierarchy Overview

Business processes knowledge

Business rules knowledge (reactions and policies)

Business concepts knowledge

< > <> < >

……

Business Concepts Knowledge Layer

Page 10: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 200611

Conceptual Model

• externalises business concepts from the applications that use them

• Concepts are also used to construct business rules

• Example from railtrack system: “fault”, “incident”, “restriction – These have properties:

• e.g. “fault” has properties indicating its location, impact, and priority

– Register in a Conceptual Model (XML)

- <concept>

<name>fault</name>

- <properties>

<property>type</property>

<property>location</property>

<property>impact</property>

<property>priority</property>

<!-- … more properties … -->

<properties>

</concept>

Page 11: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 200612

Model 2: Fact model

• For example, report about an asset fault arrives

• fact established that a fault has occurred in London, type “rail broken”– Create business object with appropriate values in properties

• Fact Manager Agent (FMA) manages all faults

• Policy Rule Manager Agent (PRMA) deduces new facts from existing facts by application of Policy Rules (PR) (later)

• Individual Agents apply Reaction Rules (RR) (later)

• Agent knowledge gets dynamically updated as message exchange continues and facts are added or removed

• lower layer class facility enables the use of an existing OO infrastructure

Page 12: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 200613

FM and CM in operation

• At runtime

– established facts mapped to business objects• instantiated from business classes (schemas in CM)

– Methods invoked as required for the manipulation of facts by business rules (later)

– business concepts that comprise the business rules are separate from the classes

• only at the time when they are used that the specific matched class methods are bound.

• Therefore, classes to be invoked at runtime are exchangeable and new behaviour can be achieved by the replacement of classes/ methods

Page 13: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 200614

Hierarchy Overview

Business processes knowledge

Business rules knowledge (reactions and policies)

Business concepts knowledge

< > <> < >

……

Business Rules Knowledge Layer

Page 14: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 200615

Policy Rule Model

• Policy Rule captures a constraint or invariant

• PR assertions on the logical relationships between entities must always be TRUE

• PR made up of: business objects, attributes, associations, operations

• PR operators: IF, THEN, AND, OR, and so on

Page 15: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 200616

Example Policy Rule

If fault is located at the capital citiesThen it has “immediate impact”- <policy> <id>100</id> <condition> fault.location == “London” OR “Edinburgh” OR “Cardiff” OR

“Belfast” </condition> <action> fault.impact = true </action> <priority>5</priority> </policy>

PR for classifying business objects

Page 16: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 200617

More Example Policy Rules

If fault has “immediate impact”

Then it has a high priority of 10

If fault has no “immediate impact”

Then IMI-HandleFault does nothing

If fault has “immediate impact”

Then IMI-HandleFault establishes a new incident associated with the fault AND requests IME to place track restrictions

PR deduced from attributes

PR related to triggered behaviour

Page 17: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 200618

Reaction Rule Model

• AAM uses an event-driven agent architecture

• Reaction Rules represent reactive processes at individual agents (unlike PR which are run globally by the PRMA)

• Suppose one business domain is delegated to one agent – e.g. Infrastructure Management Incident (IMI) domain

(delegation is a matter for the specification process)

• Agent can play different roles– e.g. IMI-HandleFault for handling faults related to Infrastructure

Management Incident domain

Page 18: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 200619

REQUIREMENTS SPECIFICATION….An asset fault is either reported to the system (Requirement: IMI-AcceptFaultReport) or detected directly by the system (Requirement: IMI-NoticeFault). The handling of both cases is the same (Requirement: IMI-HandleFault). If the fault has already been cleared no further action is needed immediately. Otherwise the system notifies the Contractor responsible for the fault and agrees a priority for fixing the fault. The fault may …

Deriving Reaction RulesRECONSTRUCTED SPEC I.E REACTION RULEIMI-HandleFault is informed by IMI-AcceptFaultReport or IMI-NoticeFault about an asset fault, IF the Fault has been cleared THEN DO_NOTHING, ELSEInform the responsible Contractor about the fault with an agreed priority,IF the fault has no immediate impact THEN DO_NOTHING, ELSECreate an incident related with the fault AND Create and put in place track restrictions using IME-ImposeSuddenRestrictions

RR structure{event, processing, {condition, action}n}.

Uses business objects

Source of

event

Target for

action

Can be changed at any time

behaviour adaptivity

Page 19: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 200620

Reaction rule in XML- <reaction>

  <name>HandleFault</name>

  <business-process>Fault Management</business-process>

  <owner-agent>IMI</owner-agent>

- <global-variable>

- <var>

<name>asset</name>

<type>Asset</type>

</var>

- <var>

<name>fault</name>

<type>Fault</type>

</var>

</global-variable>

Page 20: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 200621

- <event> - <message>  <from>IMI.AcceptFaultReport</from> - <content> - <report> - <reporter>Henry</reporter> - <fault>    <type>rail_broken</type>   <location>London</location> - <asset>   <id>10015</id>   <type>rail</type>   <contractor>Contractor_A</contractor> …   </asset>   </fault>  </report> </content> </message> </event>

Page 21: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 200622

<processing>

asset = new Asset (reportMsg) fault = new Fault (reportMsg)

</processing>

Page 22: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 200623

<condition> fault.cleared () == false </condition>

- <action> - <message>  <to>Contractor.FixFault</to>   - <content> - <fault> ... </fault> </content> </message> </action>

Page 23: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 200624

<condition> fault.immeImpact () == true</condition>

- <action> - <message>  <to>IME.ImposeSuddenRestrictions</to>   - <content> - <asset> ... </asset> </content> </message> </action>

<priority>5</priority> </reaction>

Page 24: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 200625

Hierarchy Overview

Business processes knowledge

Business rules knowledge (reactions and policies)

Business concepts knowledge

< > <> < >

……

Business Process Knowledge Layer

Page 25: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 200626

Business Process Rule Model

• execution of collections of RRs (with sequence and conditions) business processes

• RRs collectively constrain business processes for system goals via Business Process Rules (BPRs)

• RR: how one task is to be performed following a process, a goal internal to one agent

• BPR: how one shared business goal is achieved by a compositional process = whole collection of RRs

Page 26: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 200627

BPR “Manage New Fault”

Handle Fault

Notice Fault

Impose Sudden Restrictions

Accept Fault Report

IMI

Track restriction request

IME

Track restrictions and incidents

Train Operator

Amended train journeys

Fix Fault

Fault locations

Respond To Incident

TRI

Accept Timetable Change

Contractor

Initialising agent (IA)

Either RR to initialise this BPR

Final agent (FA)

Page 27: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 200628

- <process> <name>Manage New Fault</name> <goal>a new fault is managed</goal> - <IAs> <IA>IMI</IA> </IAs> - <FAs> <FA>Contractor</FA> <FA>Train Operator</FA> </FAs> <cause>a new fault is reported</cause> - <effects> <effect> A Contractor will fix the fault </effect> <effect> Train Operator will re-schedule train services </effect> </effects> </process>

Page 28: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge Model for Multi-Agent Systems – L. Xiao, D.Greer, AOSDM, SEKE 200630

Conclusions

• Business Concepts Layer used by Adaptive Agent Model (AAM)– Conceptual Model (CM) for vocabulary – Fact Model (FM), conforming to the CM constructed at runtime by agents

• Business Knowledge Layer uses these concepts• Reaction Rules - agent chooses a RR to react to after an event in a particular

context, makes a decision, selects collaborators, and requests them to carry on the BPR.

• Policy Rules - while a RR is functioning, PR chains form and assist the RR to make decisions

• Business Process Layer– Business Process Rules dictate series of agents to react via Reaction Rules

• Main Contributions– Framework for building AO business models– Maintainable specification– Adaptivity

Page 29: A Hierarchical Agent- oriented Knowledge Model for Multi-Agent Systems Liang Xiao and Des Greer School of Computer Science, Queen's University Belfast,

A Hierarchical Agent-oriented Knowledge

Model for Multi-Agent Systems Liang Xiao and Des Greer

School of Computer Science,Queen's University Belfast,

UK

[email protected] [email protected]