A Joint Venture modelPaul Carroll - Director of Professional Services

Rowena Lovell - Regional Development Manager

Warwick April 2008

Established 1984 Group turnover 2007/08 ~ £ 1,000m 1048 stores ~ average sales circa £1m 1300 store target by end of 2008 Approx 1,300 partners / 17,000 staff UK market share of in excess of 30% by volume Developing rapidly in international markets Developing Hearcare business, alongside optics Most trusted* optical brand 6 years running Retail Superbrand ** No.3 in world retail optics market by turnover Largest privately owned global optical retailer

•Readers’ Digest ** Retail Council

The picture today…

What created this success?

Ownership PrinciplesWorking in Partnership with Professionals

Partnership principle is fundamental ‘Motivation through participation’ Model flexible in new markets Strategic Centre and Local Operation Genuine cooperation and consultation on all matters

The Joint Venture

Anglia Distance Learning Ltd

• Recognised ‘currency’ of University qualification vs ‘company certificate’

• Anglia Ruskin University – genuinely entrepreneurial

• Both partners bring different skills

• JV partnership much stronger than supplier / provider arrangement

Current activity

• 300 students studying one year level-one course (~ 45% Specsavers)

• 260 students studying Foundation Degree Ophthalmic Dispensing (~ 60% Specsavers)

• 35 students studying Cert HE Hearing Aid Dispensing (~90% Specsavers)

Market opportunity…

• Identify sector market leader – they will be interested in growing overall level of skill / qualification in sector

• Proper collaboration on design / content of programme

• Design from ‘bottom up’• Don’t under-estimate value of level one

programmes