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John S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto, Ontario Nov 14 -16, 2011

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Page 1: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

John S. Borza, PE, AVS

President, Value Innovation, LLC

A Method for Applying TRIZ to Enhance Brainstorming

CSVA 2011 Conference

Toronto, Ontario

Nov 14 -16, 2011

Page 2: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

Outline

Background

– Value Management

– TRIZ Guided Brainstorming

Synergies of Methodologies

One Way to Integrate

Conclusions

© 2011, Value Innovation, LLC 2

Page 3: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

What is the Value Methodology?

The Value Methodology (VM) is known as “value engineering”, “value analysis”, and “value management”.

© 2011, Value Innovation, LLC 3

● The Value Methodology originated by Larry Miles in the 1940s.

● The Value Methodology uses function analysis to improve projects, products, and processes.

Page 4: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

Definition of “Value”

The reliable

performance of what a

product, or process,

must do to make it

work, and sell at the

least possible cost.

© 2011, Value Innovation, LLC 4

Quality Durability

Aesthetics Functionality

Reliability

Time

Sweat Worry

Attention

Money

Resources

Page 5: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

VA/VE Workshop Phases

© 2011, Value Innovation, LLC 5

Information

Phase

Function

Phase

Creative

Phase

Evaluation

Phase

Development

Phase Challenge

Report

Phase

Challenge – Identification of Value Improvement effort

1. Information Phase – Review all information regarding system under study

2. Function Phase – Define and organize the functions that must be delivered

3. Creative Phase – Brainstorm ideas for improvement

4. Evaluation Phase – Categorize ideas as to Impact (savings) and Ease (timing)

5. Development Phase – Analyze most promising ideas (investment and payback)

6. Report Phase – Report results/solutions to management

VM Job Plan

Page 6: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

VA/VE Workshop Phases

© 2011, Value Innovation, LLC 6

Information

Phase

Function

Phase

Creative

Phase

Evaluation

Phase

Development

Phase Challenge

Report

Phase

Function Analysis

System Technique

(FAST) -

Diagrammatic tech-

nique developed by

Charles Bytheway in

1965.

Brainstorming -

Idea generation

technique set forth

in the 1950s by

Alex Osborn.

Value Methodology –

A systematic process

for improving Value

through the analysis

of functions,

developed by Larry

Miles in the 1940’s

Page 7: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

Genrich Saulovich Altshuller 10/15/26 to 9/24/98

Theory of Inventive Problem Solving (TRIZ) Teoriya Resheniya Izobreatatelskikh Zadatch

Originated in 1946 by Genrich

Altshuller from the study of

several hundred thousand

patents (now in the millions).

Key Insights:

People can invent better with

abstracted knowledge

(principles) than with

guesswork

Studies of past inventions and

evolution of technologies can

identify a comprehensive set

of principles to use in problem

solving

© 2011, Value Innovation, LLC 7

Page 8: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

Inventive Principles

Patents

(worldwide)

Inventive Principles

• The same inventive principles have been used over and over again in different areas of technology, often separated by many years.

• The screening of more than four million patents has yielded a system of 35 principles (or Operators) to use as building blocks.

• Applicable to a wide range of problems – organizational, sales, business processes, intellectual property, etc.

© 2011, Value Innovation, LLC 8

Page 9: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

4 Basic Concepts of TRIZ

Ideality: Systems tend to evolve in the

direction of increasing Ideality.

Resources: Properties of the system that

are available for our use

Inventive Principles: A system of abstract

principles derived from millions of patents.

Contradictions: Conflicts that require us to

make a compromise between useful results

and harmful effects.

© 2011, Value Innovation, LLC 9

Page 10: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

I. Situation

Assessment

Step 1.

Challenge

II. Guided Brainstorming

Step 3.

Generate

Ideas

The TRIZ Guided Brainstorming Process

© 2011, Value Innovation, LLC 10

III. Concept Development

Step 2.

Formulate

Opportunities

Step 4.

Evaluate and Combine

ideas to Develop Concepts Problem

Subsequent problems

Solution

Problem – What problem are you trying to resolve?

1. Challenge – Define your statement of objectives -- Form an Ideal Vision; determine

criteria for evaluation of your solution(s).

2. Formulate Opportunities – Define and select the functions to be changed.

3. Generate Ideas – use TRIZ Inventive Principles to focus and accelerate

brainstorming.

4. Develop Concepts – Evaluate and combine ideas into workable Solution Concepts;

identify & resolve subsequent problems.

Solution – Prepare an action plan to implement the solution concept

Page 11: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

The TRIZ Guided Brainstorming Process

© 2011, Value Innovation, LLC 11

I. Situation

Assessment

Step 1.

Challenge

II. Guided Brainstorming

Step 3.

Generate

Ideas

III. Concept Development

Step 2.

Formulate

Opportunities

Step 4.

Evaluate and Combine

ideas to Develop Concepts Problem

Subsequent problems

Solution

System Approach –

Initiated by Ludwig

von Bertalanffy in

1937

Function Analysis

System Technique

(FAST) -

Diagrammatic tech-

nique developed by

Charles Bytheway in

1965.

Theory of Inventive

Problem Solving

(TRIZ)- Russian

acronym for the

method originated by

Genrich Altshuller on

1946.

Brainstorming -

Idea generation

technique set forth

in the 1950s by

Alex Osborn.

Decision-matrix

method – invented

by Stuart Pugh in

1981

Page 12: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

Process Comparison

© 2011, Value Innovation, LLC 12

Workshop Phase Value Management TRIZ

Guided Brainstorming

Information Phase Review Available

Information

Describe Situation &

Form an Ideal Vision

Function Phase Define Functions That

Must Be Delivered

Define Functions To Be

Changed

Creativity Phase Brainstorming Use TRIZ Inventive

Principles + Brainstorming

Evaluation Phase Cost / Timing

Assessment

Type/Impact/Ease

Assessment

Development Phase Analyze Investment

and Payback

Combine Ideas; Address

Subsequent Problems

Report Phase Present Mini-Business

Case to Management

N/A

Page 13: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

Process Comparison

© 2011, Value Innovation, LLC 13

Workshop Phase Value Management TRIZ

Guided Brainstorming

Information Phase Review Available

Information

Describe Situation &

Form an Ideal Vision

Function Phase Define Functions That

Must Be Delivered

Define Functions To Be

Changed

Creativity Phase Brainstorming Use TRIZ Inventive

Principles + Brainstorming

Evaluation Phase Cost / Timing

Assessment

Type/Impact/Ease

Assessment

Development Phase Analyze Investment

and Payback

Combine Ideas; Address

Subsequent Problems

Report Phase Present Mini-Business

Case to Management

N/A

Page 14: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

0 30 60 90 120 150 180

# o

f Id

eas G

en

era

ted

Time in Minutes

Results: Dozens of wild ideas; 3-5 valuable ideas

Active idea generation “Squeezing”

out ideas

Traditional Brainstorming

© 2011, Value Innovation, LLC 14

Shortcomings of Traditional Brainstorming:

• Focused around limited perspectives

• Ideas are limited by the experiences “in the room”

Page 15: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

0 30 60 90 120 150 180

# o

f Id

eas G

en

era

ted

Time in Minutes

Guided Brainstorming

Osborn Method

Introduction of Different Inventive Principles

Brainstorming Using Inventive Principles

© 2011, Value Innovation, LLC 15

Using the Inventive Principles dramatically improves

the quality and productivity of Brainstorming.

Page 16: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

Other Benefits

Formation of an Ideal Vision helps focus

the workshop effort.

Expands usefulness of FAST Diagram by

including “Harmful” and “Contradictory”

functions.

Addressing Subsequent Problems reduces

probability that solutions will be rejected.

© 2011, Value Innovation, LLC 16

Page 17: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

Example – How Harmful Functions Increase FAST Diagram Usefulness

Continuing Education Training of Employees

© 2011, Value Innovation, LLC 17

Train

Employees Improve Skills

How Why

Brainstorming is focused on ways to train employees

Page 18: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

Example – How Harmful Functions Increase FAST Diagram Usefulness

Continuing Education Training of Employees

© 2011, Value Innovation, LLC 18

Train

Employees Improve Skills

How Why

Decrease

Available Time

When

Now we can brainstorm

ways to train employees

that reduces the time

away from their jobs.

Train

Employees

Page 19: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

So Why Don’t We Use It?

“Functional Fixedness”

Resistance to Change

Reluctance to adopt TRIZ

– Too complex

– Takes too long to teach

– Will lengthen workshop

Q. How can we resolve this?

A. Let’s apply TRIZ to the problem!

© 2011, Value Innovation, LLC 19

Page 20: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

The Challenge

We must resolve the

contradiction:

TRIZ Guided Brainstorming

boosts creativity, and should

be used, but…

TRIZ is Complex & Difficult to

Learn, and should not be used.

© 2011, Value Innovation, LLC 20

Improve Results (of Workshop)

Increase

Creativity

How Why

Increase

Complexity

Lengthen

Workshop

Apply TRIZ

Train

Participants

When

Apply TRIZ

Page 21: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

Resolving the Contradiction

© 2011, Value Innovation, LLC 21

Apply TRIZ Increase

Creativity

Improve Results (of Workshop)

How Why

Train

Participants

Increase

Complexity

Lengthen

Workshop

When

Apply Inventive Principles:

Page 22: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

System of Inventive Principles

© 2011, Value Innovation, LLC 22

Page 23: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

The Challenge

© 2011, Value Innovation, LLC 23

Apply TRIZ Increase

Creativity

Improve Results (of Workshop)

How Why

Train

Participants

Increase

Complexity

Lengthen

Workshop

When

Apply Inventive Principles:

Apply TRIZ without training the

participants.

The Stealth Approach!

• Exclude a critical part or

function

Page 24: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

The Stealth Approach

Apply Inventive Principles without teaching

TRIZ.

Skilled VM/TRIZ Facilitator guides session

No mention of TRIZ or Inventive Principles

Facilitator is the only one trained in TRIZ

Guided Brainstorming methodology.

Facilitator must be well versed in the use

of Inventive Principles and examples of

each.

© 2011, Value Innovation, LLC 24

Page 25: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

Drawbacks to Stealth Approach

Puts tremendous burdens on the facilitator:

In-depth knowledge of the TRIZ

methodology

Lead Group to identify Ideal Final Result

Construct a parallel function model

Tactful introduction of Inventive

Principles

Ability to remember all of the Inventive

Principles

© 2011, Value Innovation, LLC 25

Page 26: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

Will It Work?

Yes! And it has! Successfully practiced for several years at

several companies.

Demonstrated improvement in quality of

ideas generated.

Increasing number of facilitators using TRIZ

Guided Brainstorming technique to boost

output.

Compatibility of methods is key.

© 2011, Value Innovation, LLC 26

Page 27: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

Conclusions

TRIZ and Value Management represent

complementary methodologies.

The Focus on Functions is the nexus.

Inventive Principles bring structure to

standard brainstorming sessions.

Participants need not have TRIZ training

Facilitator must be skilled in both

methodologies

Emphasis is on practical solutions!

© 2011, Value Innovation, LLC 27

Page 28: A Method for Applying TRIZ to Enhance · PDF fileJohn S. Borza, PE, AVS President, Value Innovation, LLC A Method for Applying TRIZ to Enhance Brainstorming CSVA 2011 Conference Toronto,

Integrating Value & Innovation.

© 2011, Value Innovation, LLC 28

Contact Info: John Borza, PE, AVS, TRIZ MBB

Value Innovation, LLC

54641 Arrowhead Dr

Shelby Twp., MI 48315 USA

Tel. (586) 481- 5646

(352) 535 - 0226

www.valueinnovationllc.com

Additional info

available at:

www.gbtriz.com

www.pretiumllc.com

Visit us at - November 28-29