a mighty content strategy for a tiny nonprofit
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TRANSCRIPT
A MIGHTY CONTENT
STRATEGY FOR A TINY NONPROFIT
Michele Zwiebel and Derek Olson
Monday, February 4, 13
BREASTCANCER.ORG
Most heavily-trafficked breast cancer website in the world (sources: ComScore, Alexa)
Not about breast cancer awareness
Target audience is women who have been diagnosed
Monday, February 4, 13
IN THE BEGINNING
The first “eBook”?
Walls of text
Search engine UN-friendly
Guerrilla copy editing
Monday, February 4, 13
YOU WANT ME TO REVIEW WHAT?(August 2005)
Monday, February 4, 13
STAKEHOLDERBUY-IN
Clear explanation of risks
Concrete examples of necessary fixes
Realistic (but daunting) project plan
2 years of work!
Monday, February 4, 13
APPROPRIATE STAFFING
New writers
New workflow
New information about who we’re writing for
Monday, February 4, 13
MARKETING
Lead with high-quality content
Search engine optimization: it’s a thing
Keyword research: it’s a thing
Make it actionable for content creators
Monday, February 4, 13
CONTENT CREATION & REVISIONContent management must be easy and enjoyable
More efficient workflows
Technology folks could focus on strategy instead of commas
Monday, February 4, 13
DESIGNMonday, February 4, 13
USABILITY
User testing is NOT a focus group!
Individual sessions
Budget for it
User-Centered Design (UCD) is an ongoing approach, not a one-time exercise
Monday, February 4, 13
TECHNOLOGY
Technology is but a single weapon in the arsenal of the Content Strategist
Technology is NOT a goal in and of itself
Monday, February 4, 13
ECONOMIC DOWNTURNCorporate partners become necessary, but our foundation is solid
Monday, February 4, 13
NEW OPPORTUNITIESPersonalization
Monday, February 4, 13
Why? (traffic)
How? (testing)
What? (separate site vs. responsive)
NEW OPPORTUNITIESMobile
Monday, February 4, 13
NEW OPPORTUNITIESEspañol
Monday, February 4, 13
THANKS!Come to our workshop on “Preparing your Content for Mobile”
Monday, February 4, 13