a modernization journey of the estate management division
TRANSCRIPT
NATIONAL LAND AGENCY
A MODERNIZATION JOURNEY OF THE ESTATE MANAGEMENT DIVISION
THE NATIONAL LAND AGENCY ONE AGENCY… ONE GOAL
MISSION
It is the Mission of the National Land Agency to ensure Jamaica has:
An efficient and transparent Land Titling System which guarantees security of Tenure;
A National Land Valuation database which supports equitable property taxation;
Optimal use of Government owned lands; and
A basic infrastructure on which to build a modern spatialinformation system designed to support sustainable development.
Learning fromThe Past
Inadequate information on
Commissioner of Lands properties
Outdated information on
Commissioner of Lands properties
Revenue Collection Challenges
Rent Revision Challenges
Poor Condition of Paper Records
Improper Storage of Paper Records
Difficult Retrieval of Paper Records
Inefficient Customer Service
Poor Turnaround Time for
Processing Transactions
IN THE PAST
VIEW OF FILES STORED IN THE REGISTRY - EMD
EXAMPLE OF A LEASE FILE
Transforming the Agency's paper based manual system to an
electronic system
Facilitating a corporate database integration
Workflow driven application
ESTATE MANAGEMENT
SYSTEM(EMS)
Improving the turnaround time for divestment and acquisition of Crown Lands
Improving the management of the Crown Lands inventory
Improving the turnaround time for the collection of funds
EMS GOALS
Electronic Requests for
Files
Lease Agreement Schedule
Rent Review Schedule
Lease and Royalty Payment Schedule
Properties in Arrears
Schedule of Leased Properties
EMS ADVANTAGES
Integrating EMS with other existing Agency applications
Providing robust reporting systems
to complement workflow management
Providing Agency-wide access to Crown Lands information
EMS FACILITATION
Providing Additional Property
Tax Revenue
Improving Collections
from Leases
Improving Government
Revenue
EXPECTED REVENUE GAINS
Focus on Change Management Principles
Human Resource Issues
Business Process Improvements
SOME LESSONS LEARNED
Christopher BarlowDir. Strategic Accounts & MarketingThomson Reuters Government1100 13th St NWWashington D.C., 20005Website : http://www.thomsonreuters.comEmail: [email protected]
NATIONAL LAND AGENCY
Peter BakerProject Manager, EMSManager, Property ServicesNational Land Agency20 North StreetKingston, JamaicaWebsite : http://www.nla.gov.jmEmail: [email protected]
THANK YOU