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1 A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia Presenters: Dr Ori Gudes and Dr Wayne Usher

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This paper presentation was delivered at the Second International ACM SIGSPATIAL Workshop on HealthGIS (HealthGIS'13) in Orlando, Florida, USA (5/11/2013). This research explores perceived user satisfaction and the impact of students using Mobile Wireless Communication Technology (MWCT) and Social Media tools (SM) for accessing health information. It was specifically concerned with whether there was a spatial pattern based on students’ location or other social characteristics. An online survey was designed and utilised to collect quantitative, qualitative and spatial data. This study is unique, as it provides multi-dimensional empirical evidence (i.e., quantitative, qualitative, and spatial evidence) that underlies and complements each other. Our findings indicate that there is some evidence of a pattern as to who uses these tools more extensively for accessing health information. For example, families with kids, people who live with partners etc. Proximity to campus was not found to be correlated, and no spatial structure was found in relation to the question: Who used or did not use MWCT to access health information? Therefore, this paper argues for the inclusion and expansion of health information utilising MWCT and SM tools amongst students, which, in turn, complements traditional methods to accessing health information. The study uses a multi-dimensional approach in obtaining empirical evidence. Utilising quantitative, qualitative, and spatial analysis, our analysis instruments are interweaved and complement each other. This also provides unique robustness to this study because of the variety of evidence provided. Potentially, the findings of this paper can be used by other organisations to promote the development of new approaches and the development of online tools to encourage the access of health information by university students. This, in turn, may play a positive role in their health status. Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee.

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Page 1: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

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A Multi-Dimensional Approach to Measure the Use of Social

Media Tools in Accessing Health Information: A Case Study of Griffith University Students,

Queensland, Australia

Presenters:Dr Ori Gudes and Dr Wayne Usher

Page 2: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

• To identify the socio-economical profile of a university students who use Mobile Wireless Communication Technology (MWCT) to access health information, and why;

• To explore if the use of MWCT leads to a behavioural change - either positively or negatively;

• To develop new tools that will enable the analysis and visualisation of qualitative data and GIS findings; and

• To explore spatial patterns or spatial structure in the use of MWCT tools to access health information.

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Study Aims

Page 3: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

Literature review what does it tell us?

• There is increasing evidence in the literature about the growing use of MWCT among students especially when connecting to health information (Head & Eisenberg ,2011);

• Young adults are closely linked to MWCT as a way of communication (Seeman, 2008);

• Previous research has focused on Australian secondary schools for promoting better mental health, rather than in the universities sector (Higher Education report, 2011); and

• University students demonstrate higher mental health issues when compared to the general population (Stallman, 2010).

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Page 4: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

Literature review, previous studies of qualitative and spatial analysis methods

Some previous studies about the use of qualitative analysis and GIS / spatial analysis conducted by the following key authors:

• Jung and Elwood (2010);• Kwan (2010);• Cope and Elwood (2009); and• Kniggeô and Cope (2006, 2009) – the grounded visualization approach

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Ori Gudes
Add a flowing chart that decribes the methods which have been taken..
Page 5: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

Source: Kniggeô and Cope (2006)

Geotagged qualitative data:

• Audio notes

• Video clips

• Field notes

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Ori Gudes
Add a flowing chart that decribes the methods which have been taken..
Page 6: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

Research problem and gap in the knowledge

• There is a growing evidence about the importance of MWCT. However, there is lack of understanding about the role of it, as a platform for accessing health information;

• There is also lack of studies that use a multi-dimensional approaches to obtain evidence in this field;

• A gap in the knowledge especially when using qualitative analysis and spatial analysis / GIS has been identified

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Page 7: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

A Multi-Dimensional Approach to Measure the Use of Social Media

Tools in Accessing Health

Distribution

Quantitative analysis

dimension

Spatial analysisdimension

Qualitative analysisdimension

Most previous studies focused on visualisation using

one “directionality”

Potential to develop cross methods (e.g., analysis tools) and

not just visualisation

solutions

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A gap in the knowledge

especially when using qualitative

analysis and spatial analysis /

GIS has been identified

Ori Gudes
Wayne, would you like add some ancdotes?
Page 8: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

Methodology

• Quantitative – Survey and quantitative analysis using SPSS;

• Qualitative: Leximancer tool was utilised; some of the text analysis was differentiated by location as result of spatial data quires undertaken on the textual database; and

• Spatial analysis; to identify any patterns that were associated with location, spatial analysis methods such as clustering analysis were utilised using ArcGIS and SatScan tools. All data has been geocoded and used in ArcGIS and SatScan.

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Page 9: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

Quantitative Analysis

Dimension

Findings

The number and percentage of students who use MWCT to access health information was:

Frequency Precent

Yes 463 66.5%

No 231 33.2%

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Page 10: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

A demographic profile

Of the people who used MWCT to access health information, we found that the typical socio economic profile associated with the following:

• Born in Australia; • live with other partners or kids;• Speak English at home; and• Average age of 30.5

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Quantitative Analysis

Dimension

Page 11: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

From the people who used MWCT to access health information:

• 76% reported as being in good, very good excellent or health status;

• 37% were having BMI considered to be overweight, or obese class 1-2; and

• 5% reported as being in poor health status;

• More than 69% have reported about positive change in their health behaviours;

• 67.9% indicated that they used Facebook and Instagram for accessing or sharing health information;

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Quantitative Analysis

Dimension

A demographic profile cont.

Page 12: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

Why qualitative analysis?

This type of analysis revealed the themes or concepts that were frequently used by the survey participants. the closer the themes or the concepts the better it interweaves. Furthermore, the brightness of a concept‘s label reflects its frequency in the text. That is, the brighter the concept label, the more often the concept is coded in the text.

Text Input into Leximancer

Text output from Leximancer

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Qualitative Analysis

Dimension

Page 13: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

Major themes:

Access to information, remedies, healthy eating, nutrition, diet and symptoms.

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Qualitative Analysis

Dimension

Reasons for using MWCT to

Access information about health?

“It is easy to find information about

symptoms because I think I might have

depression so I like to find people out there with similar problems

and talk to them, it makes me feel less

alone”

Page 14: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

Reasons of not using MWCT to access

information about health? your health?

“I think I'm more likely to get

reliable advice from a proper

medical practitioner, rather

than Dr Google.”

Major themes:

• Reliable (information)• Trust• Professional doctor

preference

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Quantitative Analysis

Dimension

Page 15: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

Qualitative Analysis

DimensionTop 3 positive

behavioral changes from MWCT usageMajor themes:

• Healthy eating• Diet• Better motivation• More knowledge

about health and physical exercise.

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“Healthier food choices. Better

exercise techniques increased

motivation to maintain healthy

changes.”

Page 16: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

Spatial Analysis

Dimension

Location of students based on vehicle travel time

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Page 17: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

Spatial Analysis

Dimension

Who used MWCT and did not use, and where?

Essentially, these maps tells the same story that it could be observed that both measures of using MWCT are clustered in the same areas. This was to be expected (due to the nature of our survey sample);

We also used the Bernoulli Model in SatScan, which found no spatial structure irrespective of the survey sample nature.

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Page 18: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

A preliminary example of a unique visualisation using the integration of Leximancer and spatial analysis /GIS

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• Thematic regionalisation (clustering of themes)

• We may answer questions such as:

1. whether people are thematically similar or de-similar?

2. Where some specific themes are clustered?

3. Change of themes in a spatio temporal manner etc.

Ori Gudes
Pending slide until worked..
Page 19: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

Data collection• Integration of qualitative data with GIS datasets;

Representations / visualisation• Establishing new type of representations and/or visualisation

methods between GIS and the qualitative analysis dimension;

Analysis• Developing new techniques of analysis that are emerging at the link

between qualitative research and GIS / spatial analysis;

• Increasing data exploration capacity; and

• Demonstrating how qualitative GIS can be used to interrogate data.

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Areas of influence / development of qual analysis and spatial analysis

Page 20: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

Conclusion

• The information and knowledge generated from this study has opened a window through which we can view and determine how Australian University students use MWCT;

• Evidence from this study could go towards guiding University Student Services as to how to effectively implement e-health initiatives that could contribute to reducing health inequities amongst Australia’s University students.

• Our conceptual framework may be adopted by researchers working across the geographical information discipline and human Geography;

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Page 21: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

Conclusion cont.

• A gap in the knowledge especially when using qualitative analysis and spatial analysis / GIS has been identified, but this also provided an opportunity to develop unique, new and innovative methods of analysis and visualisation solutions; and

• Using the analysis, extraction, and interrogation capabilities of multiple dimensions to find evidence, can be valuable for exploring new insights.

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Page 22: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

Limitations and recommendations for future

studiesAs this is an ongoing study, which suppose to be extended, some limitations and recommendations for future actions have been suggested:

• Extend the survey to the general public;

• Obtain better location data from participants (e.g., add journeys of participants);

• Expand the analysis to other measures which have not been covered in this study but were included in the survey (e.g., self-efficacy and adoption of technology);

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Page 23: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

Limitations and recommendations cont.

• Include data with time stamp, to better understand spatio temporal trends of using MWCT;

• Explore the impact on health outcomes in the long term; and

• Develop new tools that will enable the analysis and visualisation of qualitative data in GIS.

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Page 24: A Multi-Dimensional Approach to Measure the Use of Social Media Tools in Accessing Health Information: A Case Study of Griffith University Students, Queensland, Australia

- Population & Social Health Research Program for their funding of this study;

- Dr Stephen Ball (Telethon Institute for Child Health Research, Centre for Child Health Research, The University of Western Australia) - Dr Simon Moncrif – School of Spatial Sciences, Curtin University, WA, Australia

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Acknowledgments