a new concept in aged care - aurrumaurrum.com.au/wp-content/uploads/2014/07/140709... · person...
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A New CoNCept iN Aged CAre
weLCoMe to A New StANdArd For tHe FUtUre oF Aged CAre iN AUStrALiA
Following two years oF extensive market research and analysis, the aUrrUm groUp was established in late 2013. aUrrUm’s aged care Facilities are bUilt aroUnd a core philosophy oF delivering clinical care excellence For oUr residents.
aUrrUm’s care planning FUlly involves oUr residents and their Families in all key decisions. we are extremely proUd oF oUr exclUsive partnership with internationally recognised healthcare alliance planetree, whose model oF care is based aroUnd ‘person centred care’ principles.
oUr aged care Facilities are designed and maintained to the highest standards, to create a welcoming environment For the care, comFort and privacy oF oUr residents and their Families. we are extremely proUd oF oUr organisation, staFF and oUr Facilities and woUld welcome yoUr visit to one oF oUr aged care Facilities near yoU.
the decision in selecting an aged care Facility can be very stressFUl For residents and Family. aUrrUm aims to make that decision easier, knowing that yoU have chosen an organisation that endeavors to provide the best care.
01
oUr ViSioN & pHiLoSopHy
‘ oUr AUrrUM FAMiLy CAriNg For yoUr FAMiLy’
caring For oNe ANotHer witH reSpeCt, kiNdNeSS ANd CoMpASSioN
living iN ANd CreAtiNg A FULFiLLiNg ANd eNriCHiNg eNViroNMeNt
empowering reSideNtS ANd LoVed oNeS to be iNVoLVed iN tHeir CAre
investing iN ANd edUCAtiNg oUr peopLe to ALLow tHeM to go AboVe ANd beyoNd
sUpporting ANd giViNg bACk to tHe CoMMUNitieS AroUNd US
leading tHe wAy iN perSoN-CeNtred CAre ANd SHAriNg oUr LeArNiNgS
oUr VALUeS 02 - 03
clinical & corporate governance• LeadingclinicalprogramoverseenbyaClinicalGovernanceCommitteechairedbyahighlyexperiencedspecialistinGeriatricsandRehabilitationMedicine-ProfessorPeterDisler
• ImplementationofaleadingedgeclinicalITsystemandhealthequipment(eCase)• ExperiencedBoardofDirectorsprotectingtheinterestsofourresidents andemployees
• IndependentqualityfunctionreportingtoourClinicalGovernanceCommittee
person centred care• PersonCentredCareModelbasedonPlanetreePrinciples• Aurrum’sownleadingDementiaprogram• Involvementofresidentsandtheirfamilyincaredecisions• Comprehensive,tailoredlifestyleprogramandcommunityinvolvementforresidentengagement
• Comprehensivesuiteofadditionalcareservicesprovidedin-houseand throughleadingalliedhealthproviders(e.g.–podiatrists,physiotherapists, dietitians,occupationaltherapists)
an enriching environment throUgh architectUre & design• Highqualitybuildinganddesignstandardscreatingawelcomingenvironmentforcare,comfort&privacy
• Dementiaspecificdesignfeatures• SuperiorHotelServices&amenities(eg.café,privatefamilydiningrooms,hairdresser)
employer oF choice• Employeeswithpassionforcare• Continuoustraining,developmentandinvestmentinourstaff• Ongoingperformanceassessmentandfeedback• EffectiveHRpoliciestoensurequalityresidentcare;highstaffmorale;andlowemployeeturnover
oUr deLiVery ModeL For exCeLLeNCe
pLANetree ALLiANCe
planetree, is a not-for-profit organisation that partners with hospitals and other health care organisations to transform organisational cultures and improve the resident experience.Planetreewasfoundedinthelate1970sbyAngelicaThieriot,apatientwhoseexperienceswithhospitalsledhertoenvisionadifferenttypeofhealthcareexperiencewherepatientscouldreceivequalitycareinatrulyhealingenvironmentthatwouldalsoprovidethemandtheirfamilieswithaccesstotheinformationneededtobecomeactiveparticipantsintheirowncare.
Today,Planetreeisagrowingglobalnetworkofacutecarehospitals,continuingcarefacilities,ambulatorycentres,communityhealthcentresandhealthlibraries,representingnearlyonemillionannualhospitaladmissions,15millionannualoutpatientvisits,100,000births,andmorethan110,000healthcareprofessionals.
aurrum is planetree’s exclusive partner in australia, and through planetree we have access to global resources and best practice for the provision of care.
components oF the planetree model
1. HumanInteractions/Independence,DignityandChoice
2. ImportanceofFamily,FriendsandSocialSupport
3. Patient/ResidentEducationandCommunityAccesstoInformation
4. HealingEnvironment:ArchitectureandInteriorDesign
5. NutritionalandNurturingAspectsofFood
6. ArtsProgram/MeaningfulActivitiesandEntertainment
7. SpiritualityandDiversity
8. ImportanceofHumanTouch
9. IntegrativeTherapies/PathstoWell-Being
10. HealthyCommunities/EnhancementofLife’sJourney
“AUrrUM’S CoMMitMeNt to exCeLLeNCe iN ALL ASpeCtS OFTHECAREExPERIENCE–FROMTHEPHySICALCOMFORToF reSideNtS, to tHeir eMotioNAL ANd iNteLLeCtUAL weLL-beiNg iS A roLe-ModeL For wHAt A trULy HeALiNg ENvIRONMENTCANBE.PLANETREEISHONOREDTOBEpArtNeriNg witH SUCH AN iNNoVAtiVe LeAder iN tHe FieLd”
sUsan b. Frampton, ph.d. preSideNt, pLANetree
04–05
planetree members = US, AUStrALiA, brAziL, CANAdA, deNMArk, MALAySiA, NetHerLANdS & tUrkey
“OuRvISIONISTOCREATEA5STARBOuTIquEFACILITy,tHAt wiLL CAter to tHe CULtUrAL diVerSity oF tHe brUNSwiCk AreA”
david di pilla AUrrUM CHAirMAN
oUr boUtiqUe Flagship • Currentlyundergoingmajorrefurbishment–openingNovember2014• Residents’roomswithhighqualityfinishesandSMARTwiring,featuresinclude:Wi-Fi,SMARTTvs,Skypeande-Caseclinicalsystemwhichallowresidentstocommunicatewithhealthprofessionalsandfamiliesfromtheirroom
• SecureDementiafacility-applyingAurrum’sleadingdementia careprogram
• Nursecallsystemactivatedbysensorsandpendants(pressuresensors inbeds)
• Dementiadesign–facilitydesignreviewedwithAlzheimer’sAustralia• Café,Hairdresser,PrivateFamilyDiningRooms,outdoorcourtyards• Onsitekitchen–gourmetfoodfromdietitiandesignedmenuto culturaltastes
• Caringforresidentsfromvariousculturalbackgrounds–providingfortheethnicdiversityofresidentsintheBrunswickarea
• Comprehensivesocial,culturalandcommunityactivitiesprogram
AUrrUM brUNSwiCk
17EggintonStreet,BrunswickWestvIC3055Tze-WeiChong,COO|p 0406 373 388Enquiries:[email protected]
PictureofBrunswickstreetscape
glenda walkergeneral manager - reservoirRegisteredNurse Highlycredentialedagedcarefacility managerwithstrongmanagementexpertise
“i AM pASSioNAte AboUt Aged CAre ANd AM perSoNALLy CoMMitted to deLiVeriNg HigH StANdArdS oF CAre tHAt FULLy iNVoLVeS reSideNtS, FAMiLieS ANd StAFF”
catering For the cUltUral diversity oF the northern sUbUrbs • Ahighqualityclinicalcarefocused128bedfacility• Residentsrooms–largesingleroomswithen-suites• SecureDementiafacility• Café,Hairdresser,PrivateFamilyDiningRooms• Largeoutdoorcourtyardgardensandwalkways• Onsitekitchen–gourmetfoodfromdietitiandesignedmenutoculturaltastes• Caringforresidentsfromvariousculturalbackgrounds–providingfortheethnicdiversityofresidentsintheReservoirarea
• Comprehensivesocial,culturalandcommunityactivitiesprogram
AUrrUM reSerVoir 06–07
1AberdeenSt,ReservoirvIC3073Enquiries:[email protected]|p0457208282
clinical care excellence in a coUntry setting • Completedin2012,ahighqualityclinicalcarefocused120bedfacility• SetintheidyllicsurroundsofthehistoricHealesvillecommunity,arelaxingandcalmingenvironmentforcare
• Residents’rooms–largesingleroomswithen-suites• SecureDementiafacility–applyingAurrum’sleadingdementia careprogram
• Café,Hairdresser,PrivateFamilyDiningRooms,largeoutdoorcourtyardgardensandwalkways
• Onsitekitchen–gourmetfoodfromdietitiandesignedmenu• Comprehensivesocialandcommunityengagement
kathleen collingsgeneral manager - healesvilleRegisteredNurse Experiencedagedcarefacilitymanager withstrongleadershipcapabilitiesandcommunicationskills
“AUrrUM wiLL proVide tHe HigHeSt StANdArdS oF CLINICALCAREFORTHECOMMuNITyOFHEALESvILLE.WEAiM to MAke tHe deCiSioN to eNter oUr FACiLity For FAMiLieS ANd reSideNtS Very eASy, kNowiNg yoU HAVe CHoSeN tHe beSt oF CAre”
AUrrUM HeALeSViLLe
27SmithStHealesvillevIC3777Enquiries:[email protected]|p0418570974
oUr CLiNiCAL goVerNANCe CoMMittee
proFessor peter dislerchairman - clinical governance committeePeterisanaccomplishedseniorphysicianandacademic,registeredasaspecialistinAustraliainGeriatricMedicine,InternalMedicine&RehabilitationMedicine
current primary positions:• AdjunctClinicalProfessorofMedicine, Monashuniversity
• ConsultantPhysicianinGeriatricsandRehabilitation,BendigoHealth
• ProfessorialFellowAssociate,Theuniversity ofMelbourne
• HonoraryProfessor,DepartmentofPalliativeCare&Policy,KingsCollege,university ofLondon
dr nicole brookenational quality & clinical care directorNicolehasanationalandinternationalprofileinagedcareclinicalandoperationalmanagement(over20years),havingimplementedandauditedsystemsandservicesfor53facilities
• RegisteredNurse• AssociateProfessorinAgedCare,university ofTasmania
• GeneralManagerofCare–Greengate• ResearchandBusinessDevelopmentManagerWhiddonGroup
• DirectorofNursing-Amity
dr victoria shawclinical governance committee - directorvictoriaisanaccomplishedmedicalprofessionalwithsubstantialexperienceasaseniormedicalofficerwithmajorSydneyhospitals
• DoctorateofPhilosophy,universityofSydney:“NeuroprotectionofdopaminergiccellsinParkinson’sDisease”
• BachelorofMedicineandSurgery(Honours),universityofSydney
“tHe CLiNiCAL goVerNANCe CoMMittee wiLL proVide iNdepeNdeNt CLiNiCAL gUidANCe ANd oVerSigHt OFAuRRuM’SFACILITIESTOENSuRETHATquALITyANDBESTPRACTICESAREMAINTAINED”
proFessor peter disler CLiNiCAL goVerNANCe CoMMittee
08–09
AurrumPtyLtdPOBox4038,AuburnSouth3122,vICacn 168 114 038
e [email protected] www.aurrum.com.au
AUrrUM FoUNdAtioN
a charitable FoUndation established to enrich & give back to oUr commUnities•Promotingtheadvancementofsocialwellbeingbycontributingtothearts,events,communitygroups,charities,health&research
• Programsforourresidentstocontinuetheirinvolvementinthecommunity• InvitingcommunitygroupstoparticipateinactivitiesandlifewithinourAurrumfacilities
For any enquiries or donations, please contact - [email protected]
“we Look ForwArd to workiNg witH tHe LoCAL CoMMUNitieS AroUNd OuRFACILITIESANDSuPPORTINGTHEMASTHEyHAvEOuRRESIDENTS.ANDtHroUgH tHiS, we wiLL Look to eNgAge iN progrAMS to ALLow oUr reSideNtS to CoNtiNUe tHeir iNVoLVeMeNt iN tHe CoMMUNity”mary shaw DirectorofAurrumFoundation