a patient’s guide to surgery - baylor scott & white health · baylor regional medical center...

A Patient’s Guide to SurgeryBaylor Regional Medical Center at Plano

Surgery InformationYour surgery at Baylor Plano is on:

DAY OF THE WEEK

DATE TIME

Baylor Plano will attempt to contact you by phone prior to your scheduled surgery date.

Special InstructionsaYou will need pre-operative testing, please call to schedule:

aBaylor Plano hours of scheduling: 8:00 a.m. – 5:30 p.m. Monday – Friday 469.814.5500 –Pre-operative scheduling

aOther:

aYou will not need pre-operative testing

Cancellation PolicyIf you are unable to keep your appointment, please notify your physician as soon as possible. We appreciate your consideration of this request.

Pre-RegistrationIf you would like to pre-register prior to arriving at Baylor Plano please visit our Web site, BaylorHealth.com/Plano, and click on the top right corner link titled register. This will allow your registration process at the hospital to be expedited as we will already have your basic information. We also have a section of our Web site (just left of our register link) called HealthSource. This online resource is a health channel that will allow you and your family to make informed health care decisions as our commitment to your healthgoes beyond diagnosis and treatment. This resource is specifically designed to provide you with tools, support, and relevant information about your medical condition.

ContentsLetter from the president . . . . . . 1Welcome to Baylor Plano . . . . . 3Preparing for surgery . . . . . . . . . 4If the patient is a child . . . . . . . . 4Fees and medical insurance . . . . 5 Before your surgery . . . . . . . . . . 5The night before surgery . . . . . . 6When to notify your doctor. . . . 6When you arrive . . . . . . . . . . . . 6The day of surgery . . . . . . . . . . . 7The procedure itself . . . . . . . . . . 8Recovery . . . . . . . . . . . . . . . . . . 8Surgical site infections . . . . . . . . 8After surgery . . . . . . . . . . . . . . 10At home after surgery . . . . . . . 10Pain management . . . . . . . . . . 11CaringBridge . . . . . . . . . . . . . . 14Patient visitor information. . . . 15Pastoral care . . . . . . . . . . . . . . . 16Maps and directions . . . . . . . . . 173-dimensional campus map . . . 18Patient’s medication list . . . . . . 19Helpful phone numbers. . . Inside back cover

Physicians are members of the medical staff at one of Baylor Health Care System’s subsidiary, community or affiliated medical centers and are neither employees nor agents of those medical centers, Baylor Regional Medical Center at Plano or Baylor Health Care System. Photographs may include models or actors and may not represent actual patients. ©2010 Baylor Health Care System. All rights reserved. BRMCPL_492_2010.

4700 Alliance BoulevardPlano, Texas 75093 469.814.2000BaylorHealth.com/Plano

From the President

Dear Patient,

At Baylor Regional Medical Center at Plano, we are striving to develop a tradition of caring—for our patients and communities. We strive to deliver health care compassionately and to act with absolute integrity in the way we do our work and the way we live our lives. Each member of the Baylor Plano team is committed to helping you heal quickly so you can return to the life that you enjoy.

Your concerns are important to us. In order to achieve the highest level of health care, we welcome your comments, complaints or feedback. We are committed to providing you with the highest level of quality care possible.

You also have a right to participate in ethical issues concerning your care, and may request to meet with a representative from our Medical Ethics Committee.

If you have questions, please feel free to contact the Baylor Plano receptionist by dialing zero (0) who will notify an administrator to meet with you. Or you may leave a message with administration by calling 469.814.2100. You have our personal assurance there will be no retribution for asking questions or raising concerns about any issues.

We are equally committed to assuring our actions consistently reflect our words. In this spirit, we want your visit here at Baylor Plano to be an enjoyable one. Thank you for allowing us the opportunity to provide you with quality care. It is our privilege to serve you.

Sincerely,

Jerri GarisonPresident

Baylor Regional Medical Center at Plano | A Patient’s Guide to Surgery 1

Baylor Plano is designated as a safe surgery checklist mentor hospital by the Institute for Healthcare Reform. Baylor Plano also has received numerous quality awards, some of which are listed below.


Welcome to Baylor Regional Medical Center at Plano

Your doctor has scheduled your upcoming surgery at our facility. Baylor Plano is a technologically advanced hospital where surgeons perform a broad range of procedures.

Our facility offers a safe, convenient, quality, caring, smoke-free environment for outpatient and inpatient hospitalization. Fully licensed by both the State of Texas and the Federal Medicare program, and accredited by the Joint Commission, Baylor Plano serves Collin County and surrounding areas. Our central location offers easy access for patients and doctors traveling from any direction.

At Baylor Plano you will receive personalized attention from caregivers and benefit from healing in your own private room.

Your hospital room • Alllarger-than-averageprivaterooms• Oversizedwindowsprovidegenerouslight• FreevisitorwirelessInternetnetwork• Allroomshavea30-inchLCDtelevision• Mostroomshaveasafeforvaluables

Your hospital team • Patientcarenursenavigator• Allregisterednursingstaff• Certifiedoncologynurses• Allboardcertifiedorboardeligible

physicians • Allemergencyphysiciansboardedin

emergency medicine

If you have any questionsWe want you to feel comfortable and informed about your surgery, and want your experience at Baylor Plano to be as pleasant as possible. Please feel free to call us anytime if you have any questions or concerns. We also welcome your comments and suggestions about your experience with us. Our main phone number is 469.814.2000. To take a virtual tour of Baylor Plano please visit BaylorHealth.com/Plano.

Additional hospital amenities• Concierge• Familydiningloungeswithkitchenettes• Roomserviceofferedfrom7a.m.to

7 p.m. • Businesscenterswithcomputeraccess• Freeparkinggarageandvaletservice• Pettherapyavailable• Full-timepastoralcareservicesformany

faiths • Gardenlevelpatio• Freenotaryservicetopatients• ATM• Smoke-freecampus

4 A Patient’s Guide to Surgery | Baylor Regional Medical Center at Plano

Preparing for Surgery

A member of our staff will attempt to call you prior to your surgery date in order to confirm the date of your surgery, complete a pre-admission questionnaire, provide you with your pre-operative instructions and review your medication instructions.

Please inform the staff member of any daily medications, including the dosage, you currently are taking, especially for heart, diabetes or blood pressure problems. Be sure to mention any over-the-counter drugs such as Aspirin, Bufferin, Nuprin, Advil or Motrin and any herbal medications you take. You will be given instructions by your surgeon and/or anesthesiologist for medications you may take the morning of surgery.

For your safety and protection, you will not be allowed to drive a motor vehicle home from the facility unless otherwise instructed. If your surgery involves a general anesthetic or other type of sedation, please arrange for a responsible person to remain at the hospital during surgery. You may want to have a spouse or friend stay with you the first night following surgery. If the patient is a child, it is best to have someone along with the driver to help care for the child on the trip home.

If the patient is a child, please remember:• Oneorbothparents(orguardians)mustremainatBaylorRegionalMedicalCenteratPlano

while the child is at our facility.• Aparentorguardianmustsignaninformedconsentforthesurgeryifthechildisunder18.• Guardiansmustbringwrittenproofofguardianshiponthedayofsugery;withoutthis

documentation, surgery may be delayed.


Before Your Surgery

Imaging (radiology) testing:Baylor Regional Medical Center at Plano is committed to safe, quality services in all areas supporting your surgical care. This is especially true in essential supporting services like medical imaging.AdvancedimagingtechnologiesarefoundatBaylorPlano;thisincludesin-surgery imaging technology that your doctor may use to guide your operation such as X-ray or ultrasound images.

Medical imaging tests like chest X-ray, CT scans or MRI scans are important tools for your doctor to plan your surgery so have these tests completed at Baylor Plano prior to your day of surgery. Your images and reports will be available to your doctor prior to your surgery date and available in the surgical suite during surgery if needed.

Laboratory tests:Your doctor may order pre-operative lab tests to assist in screening and preparing you for surgery. These may include specific blood tests, an EKG, and chest X-ray, which can be done at Baylor Plano. Pre-testing is recommended prior to your surgery date and preferably is completed 2–3 days prior to your surgery. Surgery may be delayed without these required test results.

Fees and Medical Insurance

Baylor Plano bills for services incurred during your visit. Your bill may include charges for services provided in various areas. Baylor Plano accepts most major commercial insurance, HMP/PPO plans, Medicare, Workers Compensation and Medicaid. We collect deductibles, copayments and a portion of your out-of-pocket expenses prior to arrival or at registration. We will then bill your insurance carrier for our facility fee charges. After their consideration, you will be billed for the balance. If you have questions regarding fees or insurance, please feel free to call us. In certain circumstances,paymentplansmaybearranged;pleasespeakwithourfinancialcounselorprior to admission by calling 469.814.2312. Baylor Plano accepts Discover, American Express, Visa, MasterCard, personal checks, cashier’s check, and cash.


The Night Before Surgery

• Foryoursafety,pleasedonotEATorDRINKanythingafter12:00midnight(includingwater) the night before your surgery, unless otherwise instructed by your surgeon or anesthesiologist. This includes hard candy, gum, chewing tobacco, ice chips, or prescription medications unless ordered by your doctor.

• Batheorshowerthenightbeforeandthemorningofyoursurgerytominimizethechanceofinfection. Teeth may be brushed, but DO NOT swallow water.

• Refrainfromsmoking12hoursprior,anddonotconsumealcohol24hourspriortosurgery.

When to notify your doctor:If for any reason you cannot keep your scheduled appointment for surgery, contact your doctor immediately. If you suspect that you are pregnant or you experience any changes in your health such as a cough, fever, or a cold please contact your doctor immediately.

When You Arrive at Baylor Plano

• UponarrivalatBaylorPlano,pleaseusetheparkinggarageorvaletserviceandenterthe facility through the front door. You will be greated by our concierge and directed to the elevators for registration on the second floor.

• Pleasehaveyourinsurancecardandidentificationavailable.Theregistrarwillthenreviewyour pre-admission information and complete the check-in process, including collecting any copayments or deductibles as indicated by your insurance benefits. Please be prepared to cover these expenses prior to surgery.

• Arrangeforcashorachecktobeheldbyfriendsorfamilywaitingforyouincasea prescription is written and needs to be filled at a pharmacy after you are discharged.

• Pleasehaveyourdoctornotifyschedulingnolaterthen72hourspriortoyoursurgeryifyouwill need an interpreter or will require further assistance due to hearing, speech, or visual impairments.


• Leaveyourvaluables,includingjewelryandwatches,athome.• Donotwearcontactlensesormake-up.• Ifyouaretakingprescriptionand/orover-the-countermedications,vitamins,orherbal

supplements, please bring a complete list containing the dosage(s) or the actual medicine bottles. Please use the patient medication list at the back of this guide.

• Ifyouarebeingadmittedtothehospitalaftersurgery,bringprescriptionmedicationsin original pharmacy containers.

• Ifyoureceivedapacketofinformationandformsfromyourdoctor,pleasebringthispacketwith you.

The Day of Surgery

Please plan to arrive promptly at the time you were instructed by your surgeon. After you have completed your registration, one of our nurses will spend time with you to answer any questions you might have, help with preparation for surgery, and escort you to the procedure area.

Your nurse will escort you to a private patient location where you will be asked to put on a special gown and cap. Your clothing and other belongings will be placed in a personal bag. If you have not previously signed a consent form in your doctor’s office, you will be asked to do so at this time.


The Procedure Itself

AnesthesiaYour anesthesiologist will evaluate you before surgery and answer any questions you may have. You may be contacted the night prior to your operation by your anesthesiologist to review your medical history. Be sure to talk to your anesthesiologist about any medications you are currently taking, including all over-the counter drugs and herbal medicines. The appropriate type ofanesthesia will be determined by your surgeon in consultation with the anesthesiologist.

RecoveryImmediately following surgery, you will be taken to our fully equipped recovery room where your blood pressure and pulse will be closely monitored by specially trained registered nurses.

The amount of time you spend in recovery depends a great degree on the type of surgery and/or anesthesia you have had. Some patients spend as little as a half hour in the recovery room area, others spend 3 hours or more. Your surgeon and anesthesiologist will answer your questions regarding length of stay in the recovery area.

About Surgical Site Infections

What is a surgical site infection (SSI)?A surgical site infection is an infection that occurs after surgery in the part of the body where the surgery took place. Most patients who have surgery do not develop an infection. However, infections develop in about 1 to 3 out of every 100 patients who have surgery.


Some of the common symptoms of a surgical site infection are:• Rednessandpainaroundtheareawhereyouhadsurgery• Drainageofcloudyfluidfromyoursurgicalwound• Fever

Can SSIs be treated?Yes. Most surgical site infections can be treated with antibiotics. The antibiotic given depends on the bacteria (germs) causing the infection. Sometimes patients with SSIs also need another surgery to treat the infection.

What are some of the things that hospitals are doing to prevent SSIs?To prevent SSIs, doctors, nurses, and other health care providers:• Cleantheirhandsandarmsuptotheirelbowswithanantisepticagentjustbeforethesurgery.• Cleantheirhandswithsoapandwateroranalcohol-basedhandrubbeforeandaftercaring

for each patient.• Mayremovesomeofyourhairimmediatelybeforeyoursurgeryusingelectricclippersifthe

hair is in the same area where the procedure will occur. They should not shave you with a razor.

• Wearspecialhaircovers,masks,gowns,andglovesduringsurgerytokeepthesurgeryareaclean.

• Giveyouantibioticsbeforeyoursurgerystarts.Inmostcases,youshouldgetantibiotics within 60 minutes before the surgery starts and the antibiotics should be stopped within 24 hours after surgery.

• Cleantheskinatthesiteofyoursurgerywithaspecialsoapthatkillsgerms.

What can I do to help prevent SSIs?Before your surgery:• Tellyourdoctoraboutothermedicalproblemsyoumayhave.Healthproblemssuchas

allergies, diabetes, and obesity could affect your surgery and your treatment.• Quitsmoking.Patientswhosmokegetmoreinfections.Talktoyourdoctorabouthowyou

can quit before your surgery.• Donotshavenearwhereyouwillhavesurgery.Shavingwitharazorcanirritateyourskin

and make it easier to develop an infection.

At the time of your surgery:• Speakupifsomeonetriestoshaveyouwitharazorbeforesurgery.Askwhyyouneedtobe

shaved and talk with your surgeon if you have any concerns.• Askifyouwillgetantibioticsbeforesurgery.


After Surgery

For your safety and well being, you must have an adult drive you home after surgery. We cannot permit you to leave unescorted.

The medical staff will discharge you when they determine you are in stable condition, however, you could still feel sleepy, slightly dizzy, or nauseated. These are possible (and normal) side effects of anesthesia and can last for 12–24 hours post surgery.

At Home After Surgery

We suggest that you eat lightly for the first 24 hours after your procedure. Be sure to follow any specific post-operative instructions your doctor gives you regarding diet, rest, activities and medication. The hospital will provide you with a written summary of these instructions. In addition, a member of our staff will attempt to call 1–3 days after surgery to see how you are doing.

After your surgery:• Makesurethatyourhealthcareproviderscleantheirhandsbeforeexaminingyou,either

with soap and water or an alcohol-based hand rub.• Ifyoudonotseeyourproviderscleantheirhands,pleaseaskthemtodoso.• Familyandfriendswhovisityoushouldnottouchthesurgicalwoundordressings.• Familyandfriendsshouldcleantheirhandswithsoapandwateroranalcohol-basedhand

rub before and after visiting you. If you do not see them clean their hands, ask them to clean their hands.

What do I need to do when I go home from the hospital?• Beforeyougohome,yourdoctorornurseshouldexplaineverythingyouneedtoknowabout

taking care of your wound. Make sure you understand how to care for your wound before you leave the hospital.

• Alwayscleanyourhandsbeforeandaftercaringforyourwound.• Beforeyougohome,makesureyouknowwhotocontactifyouhavequestionsorproblems

after you get home.• Ifyouhaveanysymptomsofaninfection,suchasrednessandpainatthesurgerysite,

drainage, or fever, call your doctor immediately.

If you have additional questions, please ask your doctor or nurse.


Pain Management

Baylor Regional Medical Center at Plano believes that managing pain is an important part of quality care. Good pain management requires cooperation and communication between physicians, nurses, other team members when appropriate, and the patient.

Patients have the right to have their reports of pain accepted and acted upon by health care professionals. They have the right to have pain controlled, no matter what its course or how severe it may be.

Patients should be prepared for us to routinely:• Askforadescriptionoftheirpain(seesuggestedwordstodescribeonthefollowingpage)• Askaboutpainincludingintensity,location,duration,andwhatmakesthepainbetteror

worse

Dizzinessandnauseaarenormalafterreceivinganesthesia;therefore,youshouldwait24hoursafter returning home before:• Drivingoroperatingequipment• Signingimportantpapers• Makingsignificantdecisions• Drinkingalcoholicbeverages• Takinganymedicationnotprescribedoracknowledgedbyyoursurgeon.

If you have any questions or concerns, please contact your surgeon.


• Askiftreatmentsarerelievingtheirpaintotheirsatisfaction• Discusstreatmentoptionsandgoalsforpainmanagement

We can best help relieve pain if patients:• Telluswhentheyhavepainandanswerourquestionswhenasked• Takepainreliefmedicinewhenthepainfirststarts• Tellusifthetreatmentsareworkingornot• Tellusaboutanysideeffectsfrompaintreatment,suchasnausea,constipation,vomiting,

sleepiness or slow breathing• Tellusaboutallpainmedicationstheyaretaking,includingover-the-countermedications• Tellusabouttheirculturalpreferencesorbeliefsthatinfluencetheirpainmanagementplan• Tellusofanyconcernsabouttheirpaintreatment

Common patient myths that are barriers to pain management:• Fearofaddiction:Manypatientsworryaboutpsychologicaldependence,butpainexperts

have shown that very few patients become addicted.• Fearoftolerancetopainmedicationsormorepainmeansyouaregettingworse:Patientsmay

be concerned that pain medications will not be as effective if pain reoccurs or becomes more severe. With effective use of pain management, tolerance can be avoided.

• Fearofbeingviewedas“weak”:Patientsmayworryaboutbeingviewedaspsychologically and physically weak due to the use of pain medications. Without pain, their quality of life is better.

• Acceptanceofpainassomethingtolivewith:Noonehastolivewith unmanaged pain.

Questions patients will be asked about their pain1. Describe the pain in detail using words from below. Aching Miserable Stabbing Radiating Tender Deep Numb Shooting Dull Sharp Crampy Exhausting Throbbing Nagging Gnawing Squeezing Pressure Burning Penetrating Unbearable


2. Intensity: Rate your pain (0–10) • Patientscanratetheirpainusingexamplesfromthepainscalebelow. • If0isnopainand10istheworstpainimaginable,whatisyourpainlevelnow? • Inthelast24hours?

Numerical Pain Intensity Scale

0 1 2 3 4 5 6 7 8 9 10

None Mild Moderate Severe

Wong-Baker Pain Intensity Faces Scale

3. Location: • Whereisyourpain?Bespecific.4. Duration: • Isthepainalwaysthere?(continuouspain) • Doesthepaincomeandgo?(breakthroughpain) • Doyouhavebothtypesofpain?5. Aggravating and alleviating factors: • Whatmakesthepainworse? • Whatmakesthepainbetter?6.Howdoesthepainaffectyourlife?Thisincludessleep,appetite,energy,activity,relationships

or mood.7. If your pain medicine causes any of the following symptoms, please notify your caregiver: Nausea or vomiting Constipation Weakness Itching Sleepiness Bladder problems Confusion

0 1 2 3 4 5 No Hurt Hurts a Hurts a Hurts Hurts a Hurts Little Bit Little More Even More Whole Lot Worst


CaringBridge®

Stay connected during a health crisis, treatment and recovery CaringBridge:• Isaplacetosetupyourownunique,personalWebsite.• Itmakesiteasyforyourfriendsandfamilytostayconnected.• Aplaceforyoutogetsupport,loveandencouragementfromthepeoplewhomattermost.• Theoneplaceforyoutoupdateandshareimportantinformationforeveryonewhowantsto

know.

How it works:• Step1:FromanycomputerwithaccesstotheInternet,gotocaringbridge.org.• Step2:Clickon“CreateaCaringBridgesite”andfollowtheeasydirections.• Step3:TellyourfriendsandfamilyaboutyourCaringBridgesite.

It is important that only the patient uses the button on the patient controlled analgesia (PCA) device to administer a dose of pain medication.

Patients should speak to their physician or other health care providers about available strategies and techniques to manage their pain, in addition to their pain medication.

Controlling pain will increase the patient’s chances for faster recovery, assist them in coping with their illness, and improve our ability to be helpful to the patient.


Patient Visitor Information

• Familyandguestsmaywaitforthepatientduringtheirsurgeryintheatriumorguestloungeareas.

• Therearenoestablishedvisitinghours,butconsiderationmustbegiventothepatient’sneedfor rest during recovery. If visiting after 9:00 p.m., please enter the hospital through the Emergency Department located on the south side of the hospital.

• Outofcourtesyforthepatients,pleaselimitcellphoneusagetofamilyloungeareasonly.• Childrenundertheageof12shouldbesupervisedbyanotheradultwhenvisiting.Children

of adult patients are not allowed to stay overnight.• VendingmachinesarelocatedintheEmergencyDepartmentandonthegardenlevel.• VistaCaféislocatedonthegardenlevelandopenMonday–Fridayforbreakfastfrom6:30

a.m.–10:00 a.m., lunch from 11:00 a.m.–2:00 p.m., and dinner from 3:00 p.m.–6:30 p.m. ThecaféisalsoopenSaturday–Sundayfrom6:30a.m.–3:30p.m.TheAllianceBistro,locatedon the first floor, sells Starbucks® coffee, salads and sandwiches. It is open Monday–Friday from 6:30 a.m.–7:00 p.m. Visitor trays are also available on the units and may be purchased via credit card. Call Nutrition Services at 4-6777. For the daily menu, call 4-Food (3663).

• Thegiftshopislocatedonthefirstfloorandisopenfrom9:00a.m.–6:00p.m.Monday–Friday.

• Weareasmoke-freecampus.• Securityescortsareavailablebycalling4-4444frominsidethehospitalor214.820.4444

from outside the hospital. Please be sure to tell the dispatcher that you are located at the Baylor Plano campus.


Pastoral Care

Care and counseling when you need it mostChaplains visit with patients and family members at Baylor Plano and throughout the community providing spiritual care, counseling, and education to people of all faiths.• Protestantworshipserviceisofferedat4:30p.m.onSunday.CatholicCommunionisoffered

on Monday and Thursday through local Catholic Eucharist ministers. Chaplains also regularly lead services for special occasions, such as weddings, memorial services, adoption and blessing ceremonies and national observances.

• Chaplainsspeakatcommunityseminarsonthespiritualandemotionalelementsofpatientcare, crisis ministry, bereavement and grief support.

• Baylor’sHealingEnvironmentTaskForcehelpssootheandcareforpatientsthroughmusic,art, drama, clowns, and a meditation television channel.

• Educationandmentoringforourmorethan100pastoralcarevolunteerstakesplace through the Clergy Partnership Program, which brings local clergy to Baylor. Authorities in spirituality, medicine, and pastoral ministry visit Baylor as part of the James Lectureship Program to help clergy cultivate their ministry skills.

• CommunityinvolvementisimportanttochaplainsatBaylor.Eachweek,chaplainsteach,consult, and lead worship at local churches and community agencies. Chaplains offer knowledge and experience in such areas as grief support and dealing with the effects of illness and treatment on people and their families. Chaplains also help churches develop effective ministries for their members who need emotional support.


Directions to Baylor Regional Medical Center at Plano

Baylor Plano is located just northeast of the intersection of Preston Road and the President George Bush Turnpike.

The parking garage and the valet service are complimentary. Valet service is available from 5:00 a.m.–9:00 p.m., Monday–Friday. Our concierge can help direct you to the location of your scheduled procedure, a patient’s room, or lounge areas. The front doors of the hospital open at 5:00 a.m.

On the following page is a three- dimensional, aerial rendering of the Baylor Plano campus.

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• Bayloroffersministers,seminarians,andqualifiedlaypeopleeducationthroughintensiveclinical experience, individual and group supervision, teaching seminars, and interpersonal relations seminars through our Clinical Pastoral Education program.

We are here when you need usWhether you would like to submit a prayer request or request a visit by a Chaplin, feel free to call us anytime at 469.814.2700.

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Patient Medication List

Name Signature Date

Medication Allergies

Please provide information regarding all medications, herbal supplements, and vitamins that you are currently taking or are prescribed by your physician.

If you are unsure of any information below, please bring in the medication bottles so that we may have an accurate and current record.

Definitions: Dosage: amount of medication prescribed (number of mg, units, grains, teaspoons, drops, etc.) Time of Day Taken: time medication should be taken (6a, 2p,10p, before meals, bedtime, etc.) When Last Taken: place the date and time you last took the medicine in this column.

Medication Route Taken Dosage Frequency Last Taken? (Mouth, Taken IV, etc.)

Continued on reverse side

We appreciate your assistance in providing you with excellent care!

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Definitions: Dosage: amount of medication prescribed (number of mg, units, grains, teaspoons, drops, etc.) Time of Day Taken: time medication should be taken (6a, 2p, 10p, before meals, bedtime, etc.) When Last Taken: place the date and time you last took the medicine in this column.

Medication Route Taken Dosage Frequency Last Taken? (Mouth, Taken IV, etc.)

We appreciate your assistance in providing you with excellent care!

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Patient Medication List (Continued)

Helpful Phone Numbers

Baylor Regional Medical Center at Plano . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469.814.2000Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469.814.2100Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469.814.2329Baylor Scoliosis Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 972.985.2797Billing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214.820.6600Cashier. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469.814.2309Diabetes Management Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469.814.6896Emergency Department. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469.814.2500Endoscopy (GI) Lab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469.814.5800Financial Counselor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469.814.2312Gift Shop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469.814.6798Guest Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469.814.2028Imaging Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469.814.2610Medical Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469.814.3200Outpatient Physical Medicine/Rehabilitation . . . . . . . . . . . . . . . . . . . . . . . . . . . 469.814.2550Pain Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469.814.4850Pastoral Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469.814.2700Physician Referral . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.800.4BAYLORPublic Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469.814.4444Scheduling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469.814.5500Sleep Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469.814.5274Volunteer Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469.814.2026Weight Loss Surgery Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469.814.5677Women’s Imaging Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469.814.4400

4700 Alliance Boulevard

Plano, Texas 75093

469.814.2000

BaylorHealth.com/Plano

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