a practical guide to social media

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Page 1: A practical guide to social media

A Practical Guide to Social Media

Website www.reddmarketing.co.uk

Email [email protected]

Call 07746 249132

Skype leighhopwood

LinkedIn /leighhopwood or /reddmarketing

Twitter @leighhopwood or @reddmarketing

Facebook ReddMarketing

Page 2: A practical guide to social media

Why it matters to us…

• 69% of B2B buyers use social networks “primarily for business networking and development.”*1

• 90% of B2B companies are using LinkedIn or Facebook*2

• 88% of B2B companies have a Twitter presence; 77% display a LinkedIn page*3

• 21% of B2B companies can consistently demonstrate ROI from social media investment*4

• 46% of companies using Twitter, LinkedIn, Facebook or a company blog acquired a customer from that channel in 2010*5

*1Source: KnowledgeStorm*2,3,4Source: B2B Marketing Social Media Benchmarking Report 2011*5Source: HubSpot’s The State of Inbound Marketing 2010

Page 3: A practical guide to social media

Why it matters to us…

Page 4: A practical guide to social media

Why it matters to us…

• Direct interaction with your target audience• Potential to build your network and beneficial relationships• Real time delivery of communications• Message amplification• Opportunity for a B2B company to be humanised

• Your business can win business, improve customer relations, improve brand reputation, increase operational efficiencies...

Page 5: A practical guide to social media

Winning formula

Profitable Relationships

Quality Network

Quality Content

ConsistencyPersonality

Measure and Tweak

Page 6: A practical guide to social media

Tips for Blog Writing

• Blog 1-2 times per week• 300-500 words• Educational – no sales pitches• Easy to read• Don’t waffle – but bring out personality• Attribute blog posts to different people/experts• Make your blog keyword rich• Use questions

Page 7: A practical guide to social media

Tips for Tweeting

• Make the bio simple and clear• Tweet regularly – at least twice a day• Direct people to your website using short URLs• Write 3-5 tweets for each URL• Schedule your tweets using Hootsuite or Tweetdeck• Use a hashtag to focus content around an event, a business

challenge or solution/service area

Page 8: A practical guide to social media

Tips for LinkedIn

• Be there – individuals and companies!• Use keywords in descriptions• Ensure marketing messages are the same as other channels• Link your business page to other social media sites eg

YouTube• Ensure your senior management and experts are listed• Enhance all individual profiles and encourage them to

actively update their status and take part in group discussions

• Join groups• Create a group – company or business challenge• Network – send personalised messages

Page 9: A practical guide to social media

Tips for YouTube

• Each video should have a reason • One message per video clip• Short – 30 seconds to 3 minutes ideally• Take advantage of filming opportunities – one film broken

down into small clips• Film production in-house or outsource?• Share your content – Twitter, LinkedIn, Blog, email, website• Plan continual production of video – not just one off’s

Page 10: A practical guide to social media

Tips for Facebook

• Keep it simple, but plan for future development• Create a business page• Post content summaries• Drive visitors back to your website• Make compelling content only available to those that Like

your page

Page 11: A practical guide to social media

A&Q