a presentation on human centered design and its application to umclinicalstudies.org
DESCRIPTION
This is a presentation I gave at a lunch and learn event about Human Centered Design and how we applied it to create the new UMClinicalStudies.orgTRANSCRIPT
ambrose.is
design as style + some usability
design as:a way of thinking, an approach
to solving problems
reduce water botter consumption in US. manage e-waste and discarded electronics to save the world. improve sanitation in low income areas. increase the number of registered bone marrow donors. better connect food production and consumption. design an accessible election experience. improve recruitment of potential participants in clinical trials at U-M. increase availability of affordable learn-ing tools and services for students in the developing world. create a multimodal system of transportation in major cities. restore vibrancy in cities and regions facing economic decline (detroit). design an ideal home for soldiers injured in the field. redesigning the patient experience in hospitals. create environments where students can explore, understand and add their unique voice to the world. create employment in areas that have high unemployment rates
Aalap DoshiHuman Centered Designer.Michigan Institute for Clinical & Health Research (MICHR).University of Michigan.
I am interested !
engage created
1st major redesign
2nd major redesign
name changed to UMClinicalStudies
UMCS3 devel-opment begins
UMCS3released
2005summer 2008
winter 2010
fall 2010
winter 2012
spring 2013
design = define what needs to be built
develop = build what was designed
Quantitative
researchInterviews Ethnographic
researchStories Themes Opportunities Solutions Prototypes Feedback Formal
requirementsDevelopment Testing
HEAR CREATE DELIVER
The Human Centered Design and Development Process.
Quantitative research
Interviews Ethnographic research
Stories
HEAREARH
empathycreate
design starts with userspeople
“You see Dr. Watson, I observe.”- Sherlock Holmes
find inspiration at the edges, embrace diversity
tell good stories
Stories Themes Opportunities Solutions Prototypes Feedback
CREATE
REATEC
define the problemre
redesign UMClinicalStudies.orgrethink recruitment at U-M
everything
especially long held beliefs & assumptions
design in meaning
prototype to think, prototype to test
OK, I dont have to fill this box! Don’t look here.
design experiences
buy ticket get to the airport
check in get through security
get to your gate
check in again
fly
Feedback Formal
requirements
Development Testing
DELIVER
ELIVIERD
design is
making sense of things