a product
TRANSCRIPT
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PRODUCT
Presented by:
Priyanker Kashyap
Safder M A
PriyankaVerma
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WHAT IS A PRODUCT
A product is anything that can offered to market for
attention, acquisition ,use, consumption that might satisfy a
want or need.
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Product
Tangible Product
Goods
Intangible Product
Services
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FEATURES OF PRODUCT
Features of Product
Tangibility
Intangible Attributes
Customer Satisfaction
Exchange value
Associated Attributes
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LEVEL OF PRODUCT
Potential Product
Augmented Product
Expected Product
Generic Product
Core Benefit
Unexpected Feature
Luxury Feature
Basic Feature
Expected Feature
Basic Product
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CLASSIFYING PRODUCT
Non-Durable Products Soft Drinks, Soaps, etc.
Durable Goods Furniture, Electronics, etc.
Services Appliance Repairs, Legal Advices
Tangible
Intangible
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CLASSIFYING PRODUCT
Tangible Products further Classified as:
Consumer Products
Industrial Products
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CONSUMER PRODUCTS
Convenience Productso Soft drinks, Magazines, Laundry detergent, etc.
Shopping Productso Major appliances, Television, Furniture, Clothing, etc.
Specialty Productso Luxury Goods, such as Rolex watches or fine crystal
Unsought Productso Life Insurance, Reference books, etc.
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INDUSTRIAL PRODUCTS
Materials and Parts
Raw materials and parts
Manufactured materials and parts
Capital Items
Installation
Equipment
Suppliers and Business services
Maintenance and repair items
Operating suppliers
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PRODUCT MIX
& PRODUCT LINE
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PRODUCT MIX
The assortment of products that a
company offers to a market
Width
Length
Depth
Consistency
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PRODUCT MIX
Width – how many different product lines?
Length – the number of items in the product
mix
Depth –The no. of variants offered in a
product line
Consistency – how closely the product lines
are related in usage
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PRODUCT LINE
One Product But Used in Different Areas.
Lamps:
• Table
• Ceiling
• Track
• Desk
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PRODUCT MIX
Product Line 1 Product Line 2 Product Line 3
Table
• Kitchen
• Dining Room
• Coffee
• Outdoor
• Conference
• Computer
Bag
• Hand
• Travel
• Laptop
• Sports
• Sling
Mobile Phone
• 2G
• 3G
• Dual Sim
• Touch Screen
• Android
• Windows
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CONCEPTUALIZATION OF PRODUCT MIX
Tata
Motors
Plates
Car
Truck
BarsGemini
TeaBus
Tata
DTH
Tata
Tea
Tata
Steel
WIDTH
D
E
P
T
H
# of Lines= 4
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PRODUCT MIX EXAMPLE
Oral Care
Pepsodent
Close-up
Skin Care
Fair & Lovely
Pond’s
Vaseline
Laundry
Surf Excel
Rin
Wheel
Foods
Kissan
Knorr
Annapurna
Tea
Brooke Bond
Lipton
Width (# of Lines)=5
Depth
Length (# of items)=13
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THANK YOU