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    I declare that the project titled A COMPARATIVE STUDY OF THE

    HR PRACTICES OF KEVENTER AGRO WITH OTHER CO. has been

    done by me and has not been submitted as part or full to any

    authority for award of any degree / diploma.

    SIGNATURE

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    This is to certify that the work embodied in the project report titled

    A COMPARATIVE STUDY OF THE HR PRACTICES OF KEVENTER

    AGROWITH OTHER CO. done byMs.was conducted under

    my supervision.

    Signature

    Name of faculty: Prof

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    This is to certify that Ms.., a student of the MBA has worked

    under our guidance and supervision. This Summer Project Report

    has the requisite standard and to the best of our knowledge no part

    of it has been reproduced from any other summer project,

    monograph, report or book.

    Ms poulami Banerjee

    Sr. Exec - HR

    Keventer Agro Limited

    Date: Signature:

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    It is quite impossible to complete any piece of study or research

    without the help of others. I am beholden to many learned and

    knowledgeable persons and well-wishers for the completion of mystudy through their sincere cooperation. I deem it a great pleasure

    to acknowledge them.

    I would like to thank our Institute guide..for his kind

    guidance to carry out my project.

    I also thanks to my guide my guide Miss Poulami Banerjee, Sr. Exec

    - Hr, Keventer Agro ltd, who helped me to carry out this projectsuccessfully.

    I also sincerely convey my thanks to all the faculty members of our

    institute .

    I should also thanks especially my classmates and family members

    without constant support and help I couldnt have completed this

    project.

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    The project aims at analyzing the different HR Practices that are

    generally followed in Keventer Agro Limited . The aim was also to

    find out the existing capacities of the facilitating HR framework in

    the basement of HRM in Keventer.

    An effective Human Resource Management Practice is an

    essentiality for an organization. The perfect coordination in-

    between the different levels of managers , the managing committee

    and the employees is the eccentric backbone for the smoothfunctioning of an organization .

    The research began with the study of the HRM department in

    Keventer ,their various gamuts of activities and their different

    techniques generally practiced in terms of grievance handling in the

    organization. In this respect some discussions were made with the

    senior and junior officials of the HR Department and their ideology

    of HRM management in future.

    The study was directed towards the analysis of different types oftechniques of HRM management at different levels in the

    organization. The basis of such an effort was to account for an

    harmonious growth of the organization in the near future.

    The data was collected from the following sources:

    Primary sources:

    Records of previous years HRM Information provided by the senior HR executives and other

    officials of Keventer .

    Secondary sources:

    Secondary data was collected from the internet and variousmagazines, circulars issued by Keventer .

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    The main facet of study of HRM in Keventer included the following

    phases:

    Theoretical study on the HR management techniques inKeventers .

    The study of the different aspects of HR modulespracticed in Keventers .

    The analysis of each such module of study to find out thedrawbacks (if any ) of Keventers.

    A graphical analysis was based on such study and aconclusive recommendation was drawn on the

    organization and its effectivity of HRM practices in it.

    The entire pre-exhaustive study was used to draw arecommendative encapsulation for the betterment of the

    organization.

    The HRM practices of Keventer are to find out the effectivity of the

    present system of HRM practices in the organization by the help ofprivate interviews in the organization. The result was kept

    confidential and the analysis was made on an unbiased basis.

    The ultimate aim of such a study was to find out the level of

    employee satisfaction in Keventer Agro Limited, in respect to the

    different aspects of HR practices involved in it. The ultimate aim of

    such an effort was to develop a PMS and a better appraisal system

    for the employees involving better grievance redressal and other

    modes of employee retention techniques. The overall aspect was to

    develop a better basement of employee handling and redressal in

    the organization.

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    KEVENTER

    Keventer Agro Limited, Group Company of Keventer Group has over

    125 years in the Food Processing Industry in India. Keventer exports

    Alphonso Mango Pulp, Totapuri Mango Pulp, Guava Pulp, Sweetened

    Alphonso Mango Pulp, Mango Pickle, Sesame Seed, Cashew Nuts,

    Peanuts, Cumin Seed, Fennel Seed, Fenugreek, Coriander Seed,

    Bakery Ingredients, Fruit Jams, Tutti Fruity, Red Chilies & Button

    Mushrooms etc. to various countries.

    Established in the year 1986, weKeventer Agro Ltdare part of Rs

    10.50 billion Keventer Group, the trendsetter in the Dairy and

    Beverage industry. From the last 20 years, we have served our

    customers with impeccable quality products at most affordable

    rates. Today, we are the leading manufacturer and exporter ofFruit

    Beverages, Fruit Pulp, and Bakery Ingredients.With voluminous

    experience of food processing industry, we have acknowledged the

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    taste and preferences of our wide spectrum of customers and

    serving them with brands likeFrooti-India's most loved mango drink,

    Appy apple juice, Njoi milk shakes and Metrodairy milk and Ice-

    creams.In our foray to continuously venture into new markets,

    embrace new challenges and adapt changing trends we took over

    the food export division of M/S Eicher customers across the globe. It

    was not just a International Ltd. The division exports food products

    such asMango Pulp, Guava Pulp, Sesame Seeds, and Bakery

    Ingredientsto various takeover of management but a merger of

    trust and goodwill with innovation and technology. We fully realize

    that the growth of an organization depends on the growth and

    happiness of its people. We believe in expanding further by

    attracting and retaining the best talents, investing in the

    development of people, recognizing and rewarding performance and

    introducing best practices aligned to the challenging environment.

    Our aim is to live up to the trust of customers who have strong

    belief in Eicher international, as well as employ our expertise to

    take it further and beyond. We will continue to maintain the tradition

    of high quality standards set by the earlier management and

    improve them even further by adapting the latest technology and

    meeting the changing needs of the consumers.

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    We exist because our customers exist.We take pride in bringing

    value to their lives. This is reflected in our passion for providing

    excellence in our products and services.

    We shall create an environment where every Keventerian feels

    happy and committed to deliver his best. We will be amongst the

    most preferred organizations to work and deal with in the country.

    Our Mission is to be a part of people's daily food & beverage intake

    through manufacturing and marketing of processed food and value

    added agro-products. In pursuit of the above we will:

    Have significant presence in the chosen markets by achievingleadership position in 5 years from now, in terms of brand

    image and market position.

    Ensure that our market share in select product lines would beeither No.1 or No. 2.

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    Adopt state-of-the-art technology and environment friendlypractices in manufacturing, storage and distribution of our

    products.

    Be chosen by customers for high quality of our products, theiravailability and pricing.

    Be one of the most trusted business houses for our associateswhere they shall enjoy their business relationship with us and

    share mutual growth.

    Ensure that our employees at all levels are constantly challenged togive their best and they shall find that working with Keventer is the

    most enriching experience. Their continuous training and

    development shall be of utmost importance to the organization.

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    Triumphs invite expectations. With creditable beginnings and a

    pristine canvas to create meritorious impressions, the Keventer

    Group set to work. The takeover demanded supreme-caliber back-

    end supports to create a legacy of excellence in the market. With

    the essentials in place, the Group entered into a franchisee

    agreement with the food and beverage giant - PARLE to

    manufacture, package, distribute and market its well-known brands

    namelyFROOTI- a popular mango drink, Appy and Appy Fizz- the in-

    style apple drinks and Bailey packaged drinking water. In no time, it

    earned the coronet of being the first to introduce aseptic packaging

    in the beverage category, a high-end packaging procedure that

    preserved the natural goodness of drinks in hygienic packs. The

    various products keventer agro ltd are as follows:

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    Nature is witness to the fact that an end to evolution tempts the

    closing chapters of any organization. Having accepted the adage,

    the Group garnered a combined judgment to give birth to a creation

    of its own. And thus was born - a premium mustard oil under the

    brand name UTSAV. Years of commendable experience in

    packaging, distribution and through understanding of the market

    acted as a major support element. Today UTSAV has earned a place

    amongst the leading mustard oil labels in the country and is without

    doubt every housewife's preferred choice.

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    By now, Keventer Agro Ltd. had amassed for itself accolades from

    far and wide. Their expertise in the AGRO industry stirred a desire

    to venture out into the Dairy sector and repeat history.

    Thus was born Metro Dairy in the year 1994. India's first dairy

    project in public private partnership, it emerged as the market

    leader in the category leaving behind acclaimed dairy named like

    Mother Dairy, Kwality Walls to name a few. A three-way joint

    venture was signed between West Bengal Milk Federation, Keventer

    and NDDB, forming 'Benmilk Keventer Limited' to enhance milk

    supply in Kolkata.

    The initiative had a strong backbone of:

    An ultra-modern, state-of-the-art plant - the most modern plantin Asia.

    Fully equipped with complete automation and very high levelquality and state-of-the-art control systems allowing a churn of

    4,00,000 litres milk per day.

    The fully automated plant restricts any hand touch right fromthe time milk is brought out from tankers till the point milk is

    finally packed.

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    World Bank funded the project under Operation Flood, PhaseIII with the objective of providing fair treatment to farmers and

    eliminating middle men.

    Having earned laurels in the milk industry, the Keventer Group

    extended its Midas touch to the ice-cream category in 1998. In a

    handful of years, established itself as the reigning market leader.

    Highly affordable, yet superlative in quality, the brand bought to life

    the very essence of the company - "Attracted by price, retained by

    quality". Small wonders that it soon began to adorn every household

    refrigerator. A delicacy then had become regularity now. The effects

    started to show in the back-end work station where the storage

    capacity of the plant had to be amplified eight times since the

    launch of the product. Currently 20,000 litres of ice cream is

    produced per day.

    Today our Milk unit commands 40% of the market share in the

    pouch segment in greater Kolkata. While the ice cream unit is the

    frontrunner with 55% market share.

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    The company exports food products such as Mango Pulp, Guava

    Pulp, Sesame Seeds, and Bakery Ingredients to various customers

    across the globe.

    Keventer Agro exports a variety of mango pulp, specially

    the Alphonso and Totapurispices, cashews sesame seeds, bakery

    items, apple concentrates which confirm to the highest quality

    standards. The countries where KAL eported are USA, UK,

    GERMANY, SINGAPORE, VIETNAM, SAUDI ARABIA, SUDAN.

    The Group takes pride in :

    Being the only company in India to have invited independentand reputed agencies to provide online quality assurance

    during pulp production.

    Having an alliance with SGS, a company of internationalrepute in the food quality field to provide quality certification

    to the plant.

    Following highest quality standards at each step, right fromsourcing of premium quality raw materials to hygienic

    packaging of the products.

    To subject the food products to rigorous in-house qualitycontrol processes and have them approved and awarded with

    the ISO and the HACCP quality certifications from internationa

    organizations of repute like SGS, TUV NORD.

    Being supported by competent core team who professionallymanage the food division.

    Supplying raw material to a host of domestic and internationalconsumers like Coke, Pepsi, Maaza, RC Cola and Frooti etc.

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    FROOTI

    Frooti, or Mango Frooti, as it is popularly called, is the largest

    selling mango drink in India. It is the flagship product of and the

    most successful drink offered by Parle Agro India Pvt. Ltd. Frooti

    was launched in 1985 in Tetra Pack packages. It is also now

    available in PET bottles and triangular shaped packs

    Frooti was launched in a green rectangular TetraPak as a ready-to-

    serve mango drink. Although, it wasnt the first mango drink, Frooti

    quickly acquired a large market share. The packaging played a

    major role behind its success, since it could be carried easily and

    conveniently. Frooti also provided a refreshing mango taste that

    translated into a huge demand for itself. The tagline MANGO

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    FROOTI, FRESH AND JUICY, helped the brand strengthen and

    consolidate its position as the leader.

    17thJanuary 2011 marked the beginning of a new era for the

    keventor group. It was the launch of candico. KAL entered into a 50

    % partnership with Candico the largest Indian confectionery

    manufacture to distribute their wide range of products in India.

    Keventer with its netwok spread in 300 cities will endeavor to make

    Candico a major player in the confectionery market

    Business Plan:

    Objective:

    Become within 3 years Indias 2nd largest manufacturer. 4th largest brand in confectionary. Largest organized sector exporter in confectionary. Increase Food Product portfolio to emerge as a major food

    player in India.

    CANDICO

    High growth from Candico product basket. Penetration into unrepresented geographies in current

    markets.

    Beef up / strengthen distribution in the underperforming townsof current market.

    Open new markets. Launch new high value products with higher gross return per

    ton.

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    Candico has achieved sales of 700tpm in the past.

    Sales projection for 2011 -12 is pegged at 350tpm or 4200tpa.

    Sales projection for 2012 -13 is pegged at 450tpm or 5400tpa.

    CONTRACT MANUFACTURE

    Increase tonnage from ITC Get new large contracts to increase production and achieve

    100% utilization of plant capacity.

    ITC is the largest contract. Current demand is for 350 to 420tpm for

    Toffees and Candies.

    ITC wants supply of 785tpm from 20112012 onwards.

    ITC full load will be between 1135 to 1205tpm at min-max tilt.

    EXPORT

    Re-open in under developed countries like Africa and MiddleEast.

    Open new markets in developed countries for high valueproducts.

    Very high potential for exports because of good availability of raw

    material and cost arbitration compared to other countries.

    In the second year of operation has exported 750tpa.Countries to concentrate on are:

    African Continent for high volumes, low recovery.

    Middle East (Mall SKU) for medium volume, high recovery.

    BRAND CANDICO

    13 years old. Incorporated in 1997 as Candico (I) Limited;

    Headquarter in Delhi.

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    Owns Indias largest single location confectionary plant with state

    of the art vertically integrated facility in Nagpur.

    Range of products comprise of candies, gums, toffees, clairs,

    tablets, breads and rusks. Popular brands are Loco Poco, Koffi Toffi,

    Jumbo Gumbo, Time Bomb

    Vast distributions network all India. Key Export markets are UK,

    Mongolia, South Africa, Uganda and Israel. Contract manufacture for

    large Indian and MNC brands as ITC, Nestle and Unilever.

    BRAND MILESTONES

    1987 First manufacturer of compressed confectionary tabletsin India.

    1990 Successfully launched the Mint O vs Polo campaign. 200203Loco Poco became Indias second largest bubble

    gum brand.

    200405 Began exports, Launched innovative products asIndias first Gum Candy & Sur Gumball. Plant got HACCP & ISO

    9001-2000 certification.

    2006 Started selling to organized retail outlets. Introducedinnovative consumer packs.

    2007 Largest Indian confectionary exporter. 2008 Agreement signed with large retail format brands as

    Reliance, Bharti and Walmart Plant received ISO 2200

    2005 certification.

    No history of labour trouble since inception.

    Brands have been category leaders1995 Mint O, 2000 KoffiToffi, 2001 Loco Poco and 2003 Time Bomb.

    Has unique products like pectin jellies and coated candy.

    BUSINESS TYPES

    1. Domestic regular and Modern Trade

    2. Contract

    3. Exports

    4. Othersrevenue stream from Bakery and Specialty products.

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    CURRENT BUSINESS SCENARIO

    Market size estimated to be INR 20 billion. The split is: Candies Toffees Rs.15590 Mn 62%, Chocolate

    Rs.3500Mn 18% Gum Rs.3910Mn 20%

    Economy growing at second highest clip, next to China. Witnessing retail boom. Confectionary industry expected to grow commensurate with

    economic growth.

    Candicos estimate is that the unorganized sector is as big asthe organized.

    Larger players are growing faster than smaller regional brands. Industry has been stricken by big fish gobbling the small. MNC

    brands have been buying up Indian brands since 2004

    WRIGLEY Joyce & LOTTE Parry, 2006 GODREJ Nutrine, 2007

    HERSHEY Godrej

    BRANDSCAPE

    In Gums the players are Hersheys. Candico, Perfetti, Lotte,Cadbury.

    In Candy they are Parle, Candico, Lotte, Ravalgaon,Cadbury,Hersheys, ITC.

    In Toffee the players are Lotte, Hersheys, Candico, Perfetti,Parle, Wrigley, ITC Ravalgaon.

    In Jelly the only player is Candico.

    In Eclairs there are Cadbury, ITC, Candico, Nestle, Hershey,Lotte.

    In Tablet only Candico and ITC.

    Candico is the only brand that is present across all segments/types

    of confectionary.

    FUTURE BRAND STRATEGY (overview)

    It is a four edged sword based on Candicos strengths built and

    nurtured over the years. Since the country is in the midst of a high

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    growth trajectory the first three quadrants of the wheel should be

    our immediate focus aiding which will be the current brand equity of

    Candico. They are Seeking Growth from additional big ticket

    Contract Manufacture, Larger tieups and presence in organized

    retail, More Exports in volume and value. Branded domestic sales

    will require to be looked at beyond what is currently in place once

    we have got our act at a more than satisfactory level in the other

    three sections. This Branded sales will require large budgets as the

    players who have crept in and started consolidating since 2004 are

    all MNCs.

    +

    The strides of the Retail Industry have been colossal. Surprisingly,

    when a few years ago, the very existence of this sector had been a

    distant reverie! States nationwide have watched in awe, as the

    shining, glamorous 'glass places', to sound modest, have beenunveiled with aplomb.

    This time round, the Eastern part of India has kept stop with this

    phenomenal growth. And Keventer Group-Keventer Fresh has

    undoubtedly played a major part in this upheaval. The journey was a

    long one. And the foundation had to be laid cautiously. Hence the

    Group embarked on the voyage by identifying basic factors that

    affect proper distribution and sale of produce.

    Keventer Fresh Ltd. (KFL), a company promoted by Keventer Group,

    has set up a Post Harvest Processing and Packaging Center for

    Horticulture produce with state-of-the-art technology for sorting,

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    grading and packing of fruits and vegetables and various other food

    items, besides being declared an Agri Export Zone (AEZ) for

    vegetable by the Govt. of West Bengal. KFL is also setting up a Post

    Harvest Agro Infrastructure of nearly 200,000 sq. ft.

    Both the aforementioned centres are at Barasat, near Kolkata a an

    estimated cost of INR 300 million, where processed fruits and

    vegetables will be packed and despatched in palletized form under

    controlled atmospheric conditions.

    This facility has started operations from January, 2008, and

    includes :

    Collection and pre-cooling of fresh produce from the farms. Processing (cleaning, sorting, grading and storage under

    controlled atmosphere).

    Fruits Ripening Chambers (specially for bananas). Packaging in various formats to ensure freshness of the

    produce

    Transportation of fresh horticulture / agricultural produce tothe Distribution Centers / Stores.

    KFL has also started to cater to institutional segments, super

    markets and retail chains by providing specialized facilities in its

    Packaging Centre including supply of good quality fruits and

    vegetables. Being GMP certified, the processing unit will follow ISO

    procedures and acquire HACCP certification apart from strict

    adherence to its own quality standards. It is also proposed to obtaincertification under the Euro gap for supplies to retail chains in

    Europe in the future.

    Keventer Fresh has set up a pilot project to study different factors

    affecting fresh produce and the technological interventions to

    handle these, in order to preserve freshness and to create a win-win

    situation for both farmers and the consumers. KFL has also started

    its own innovative Direct to Home delivery model in F & V segment.

    KFL has also ventured into Multi-speciality health foods and

    functional foods under the brand Keventer's Organique. KFL is now

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    embarking on a pan India operation by sourcing fresh and exotic

    fruits from India and outside the country and distributing all over

    India.

    KEVENTER PROJECTS LTD

    After having created waves in the dairy, agro and a number of other

    allied sectors, the spirit of entrepreneurship yearned to reach out to

    a more essential need of mankind, LIVING.

    Armed with a history of repeated successes and the urge to enrich

    people's lives, the Keventer Group started erecting marvels of 'brick

    and mortar' not only in Kolkata but also in cities like Chennai and

    Delhi. In no time the Group added to its feather of achievements a

    wondrous 1.2 million sq. ft. of realty masterpieces. Soon enough, it

    also earned an ISO 9001:2000 certification.

    This mark of supremacy has been endowed on the Group because of

    its:

    Uncompromising pursuit of excellence in setting benchmarksin the real estate development.

    Partnership with top contractors and comprehensive on-sitetraining for workers.

    Westwind - the Group's prized creation and a masterpiece in the

    realty sector is:

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    A creation built with the use of innovative technology. Each flat is swept with sunshine and a lilting breeze inviting

    you into the apartments brought by the natural air tunneling

    system.

    Numerically the entire project is adequately segregated into72% of sprawling lush greens and a mere 28% of brick and

    mortar.

    Apart from the abstract pleasures of life, the complex also hasvarious facilities like yoga room, international standard tennis.

    Sound levels are to be kept below 45 decibels. Special mock fire drills are conducted to train residents for

    smooth evacuation of the complex during emergencies likefire.

    Other successful MKJ Projects in Kolkata are Middleton Manor, The

    Tolly Residency, Tolly Gardens, Landsdown Heights, Satyam

    Apartments, Maurya Centre, Regent Apartments, Marquis Court.

    Besides there is also a commercial building called Business Tower

    and a shopping mall called Century Plaza. Westwind Debaangan,

    another housing project at the spiritiual hub, Belur is ready to usher

    in residents.

    A concoction of luxury and entertainment. Keventer is coming up

    with its new residential-cum-commercial complex that promises to

    become the next big thing in Rishra.

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    SALES DEPT

    NOTE : IN DESCENDING ORDER

    SR. VP

    CONTROLLER SALES

    RSM

    SR ZSM

    ZSM

    SR ASM

    ASM

    TSM

    SR EXEC

    EXEC

    TSI

    SALES TRAINEES

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    Human Resource Management

    The termhuman resource management has been commonly used

    for about the last ten to fifteen years. Prior to that, the field was

    generally known as personnel administration. The field did not

    normally focus on the relationship of disparate employment

    practices on overall organizational performance or on the

    systematic relationships among such practices. HRM developed in

    response to the substantial increase in competitive pressures.

    Human Resource (HR) managers are concerned with designing

    overall employment systems that are internal complementary and

    ultimately contribute to the firms attainment of its principal goals.

    Its features include:

    Organizational Management Personnel Administration Manpower Management Industrial Management

    Human Resource Management (HRM) is seen by practitioners in the

    field as a more innovative view of workplace management than the

    traditional approach. Its techniques force the managers of an

    enterprise to express their goals with specificity so that they can be

    understood and undertaken by the workforce and to provide the

    resources needed for them to successfully accomplish their

    assignments. As such, HRM techniques, when properly practiced,

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    are expressive of the goals and operating practices of the

    enterprise overall. HRM is also seen by many to have a key role in

    risk reduction within organizations.

    Human resources management involves several processes.

    Together they are supposed to achieve the above mentioned goal.

    These processes can be performed in an HR department, but some

    tasks can also be outsourced or performed by line-managers or

    other departments. When effectively integrated they provide

    significant economic benefit to the company.

    Workforce planning Recruitment (sometimes separated into attraction and

    selection)

    Induction,OrientationandOn boarding Skills management Training and development Personnel administration Compensation inwageorsalary Time management Travel management (sometimes assigned to accounting rather

    than HRM)

    Payroll(sometimes assigned to accounting rather than HRM) Employee benefitsadministration Personnel cost planning Performance appraisal Labor relations

    FUNCTIONS

    http://en.wikipedia.org/wiki/Workforce_planninghttp://en.wikipedia.org/wiki/Recruitmenthttp://en.wiktionary.org/wiki/inductionhttp://en.wiktionary.org/wiki/orientationhttp://en.wikipedia.org/wiki/Onboardinghttp://en.wikipedia.org/wiki/Skills_managementhttp://en.wikipedia.org/wiki/Training_and_developmenthttp://en.wikipedia.org/wiki/Wagehttp://en.wikipedia.org/wiki/Salaryhttp://en.wikipedia.org/wiki/Time_managementhttp://en.wikipedia.org/wiki/Payrollhttp://en.wikipedia.org/wiki/Employee_benefitshttp://en.wikipedia.org/wiki/Performance_appraisalhttp://en.wikipedia.org/wiki/Labor_relationshttp://en.wikipedia.org/wiki/Labor_relationshttp://en.wikipedia.org/wiki/Performance_appraisalhttp://en.wikipedia.org/wiki/Employee_benefitshttp://en.wikipedia.org/wiki/Payrollhttp://en.wikipedia.org/wiki/Time_managementhttp://en.wikipedia.org/wiki/Salaryhttp://en.wikipedia.org/wiki/Wagehttp://en.wikipedia.org/wiki/Training_and_developmenthttp://en.wikipedia.org/wiki/Skills_managementhttp://en.wikipedia.org/wiki/Onboardinghttp://en.wiktionary.org/wiki/orientationhttp://en.wiktionary.org/wiki/inductionhttp://en.wikipedia.org/wiki/Recruitmenthttp://en.wikipedia.org/wiki/Workforce_planning
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    The Human Resources Management (HRM) function includes a

    variety of activities, and key among them is deciding the

    staffing needs of an organization and whether to use

    independent contractors or hire employees to fill these needs,

    recruiting and training the best employees, ensuring they are

    high performers, dealing with performance issues, and

    ensuring your personnel and management practices conform

    to various regulations. Activities also include managing your

    approach to employee benefits and compensation, employee

    records and personnel policies. Usually small businesses (for-

    profit or nonprofit) have to carry out these activities

    themselves because they can't yet afford part- or full-time

    help. However, they should always ensure that employees

    haveand are aware ofpersonnel policies which conform to

    current regulations. These policies are often in the form of

    employee manuals, which all employees have.

    Note that some people distinguish a difference between HRM

    (a major management activity) and HRD (Human Resource

    Development, a profession). Those people might include HRM

    in HRD, explaining that HRD includes the broader range of

    activities to develop personnel inside of organizations,

    including, e.g., career development, training, organization

    development, etc.

    There is a long-standing argument about where HR-related

    functions should be organized into large organizations, e.g.,

    "should HR be in the Organization Development department or

    the other way around?"

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    The HRM function and HRD profession have undergone major

    changes over the past 2030 years. Many years ago, large

    organizations looked to the "Personnel Department," mostly to

    manage the paperwork around hiring and paying people. More

    recently, organizations consider the "HR Department" as

    playing an important role in staffing, training and helping to

    manage people so that people and the organization are

    performing at maximum capability in a highly fulfilling manner.

    HR Acquisition

    1) Recruitment

    Recruitment sources followed in Keventer:

    a) Getting the candidates through job portal.

    b) Employee reference

    c) Through the existing employee data base (self application)

    d) Few institutes and consultancies

    2) Selection

    Selection process assumes rightly that, there is more number of

    candidates than the number of candidates actually selected, where

    the candidates are made available through recruitment process.

    Therefore keventer selects the candidates through telephonic

    interview.

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    The personal interview is conducted with the team heads. The

    personal interview consisting of two rounds one is the Technical

    round and another is the HR round.

    3) Job fitment (Placement)

    In job fitment keventer looks for a certain criteria, but then it varies

    from case to case and levels for selecting candidates in sales it

    prefers localities so that they know the area, culture and language

    of the area for high posts in sales candidates from FMCG sector are

    preferred. While selecting the candidates for placement they

    consider the sector of the candidate for which he or she is suitable

    and the candidates job experience as in various levels. Freshers

    and trainees are not much entertained; they are recruited as per

    the requirement. While launching a new product it is being kept in

    mind to involve some old employees in addition to the new ones.

    Job fitment is a process in which the characteristics of the job are

    given below i.e. hours of job, required manpower, level of skill,

    education and qualification , technical knowledge and years of

    experience and it is up to the employee to find whether the job

    characteristics are exactly suitable for him , if he or she is really

    suitable for the post then they will take up the job and if its not

    then they will discard the job.

    4) Induction

    The procedures followed in keventer after selecting the candidates

    and placing the right person in the right job, are as follows:

    a) Calling the candidates to the head office and then taking all

    the documents of the candidates.

    b) Telling him the policies and other benefits of the company.

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    c) A meeting is fixed with the HR in the HO but for the out of

    station its not possible so a telephonic conversation is done

    with the candidate by the HR and the joining kit is sent 2

    him by post.

    d) Then a meeting with their respective head i.e. immediate

    boss is being fixed to discuss about their job responsibilities,

    working culture and other minute details.

    e) Any confusion regarding policies of the company is resolved

    over the telephone for the candidates placed out of the

    station.

    Compensation and Benefits

    Compensation is a type of package that is generally offered to a

    person who is intending to join the organization after satisfying

    all the selection procedures of the selectent. Keventer tries to

    offer the package which is matching with the employees

    experience and his or her qualification.

    1. Base compensation

    The monthly gross components of CTC in Keventer are as follows:

    Basic allowance HRA ( House rent allowance) DA ( Daily Allowance ) Personal allowance which few companies give Site allowance (it is subject to location generally for

    sales people when they get shifted from native place

    to another and its removed when they come back to

    the native.)

    Phone allowance

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    PF(Provident Fund ) (it is 12% of basic ,from theemployer entire 12%percent goes to provident fund

    and from the employee 8.33 percent goes to

    pension scheme and remaining 3.67 percent goes to

    the EPF fund.)

    ESI (Employee State Insurance is applied when itsup to 15000 and if it is above then it isnt

    considered. ESI deduction is always taken on gross

    salary.)

    PF Tax (Professional Tax is calculated on variouslevels, and there is no PF Tax in states like Delhi and

    Rajasthan.)

    LTA (Local Travelling Allowance) is equal to personsone month basic.

    Bonus is there which is included in CTC which isstatutory 8.33 %.

    There is medical claim facility, the premium is alsoincluded in a persons CTC .If a person is outside ESI

    he will be entitled to medical reimbursement.

    Medical reimbursement is equal to persons one

    month basic of a person which is outside ESI.

    Net Salary is the monthly gross salary less PF (Provident Fund)

    less ESI (Employee State Insurance) and less PF Tax (Professional

    Tax).

    Net Salary = Monthly Gross SalaryPFESIPF Tax

    2. Benefits and Incentives

    450 per month for 1 child only, which is outside CTC andincluded in Children education allowance

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    Phone allowance which is outside CTC Best team award Target achievement award For sales people specifically there is expense travel allowance

    and DA (daily allowance).

    TADA (Travel allowance Daily Allowance) have fixed rate formanagerial level. From junior level starting from say 130 to

    300 and only for hilly region they give slightly more and for

    North India they follow a different rate.

    3. Incentive

    Incentive is given to sales employees; this is variable component

    which is given when they achieve their target. For factory people

    they have production incentive and other than sales there is half

    yearly incentive which is included in CTC.

    HR Development

    1) PMS (Performance Management System)

    Performance Management is basically a process for

    establishing shared understanding about what is to be

    achieved, and an approach to managing and developing people

    in a way which increases the probability that it will be

    achieved in the short and long-term.

    In keventer the PMS is conducted in the month of December, they

    have a standard form which comprises of job description and KRA

    and depending on that rating follows. A standard PMS form is given

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    to every employee; whoever is entitled for PMS forms started

    distributing from the mid November.

    2) Training and Development

    Training refers to teaching , learning activities carried on for

    the primary purpose of helping members of an organization to

    acquire and reply the knowledge , skills , and abilities and

    attitudes needed by that organization .It is the act of

    increasing the knowledge and skill of an employee for doing a

    particular job.

    Therefore in Keventer there is a budget for training and

    development. It doesnt happen in regular basis because these

    employees are not available for training.

    3) Organization Development

    Organization Development can be defined as a complex

    educational strategy intended to change the beliefs, attitudes,

    values, and structure of organizations so that they can better

    adapt to new technologies, markets and challenges, and the

    rate of change itself.

    Organization Development doesnt happen much .It happens

    after Performance Management System.

    Integration and Maintenance

    Communication

    Formal communication and informal communication takes place in

    Keventer. Its a two way procedure. There are four departments:

    Marketing, Finance, HR, IT and Back support sales. Each

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    department had their respective heads and employees in their

    respective departments can communicate to their immediate heads.

    Integration of HR

    Integration of HR means integrating human resources in the

    organization and fitting the employee according to the culture and

    climate of the organization. The word OCTACPAC is a HRDterm

    related to the culture of the organization.

    Culture: In keventer they have an open culture system. Fewemployees who are staying in the company for long period of

    time, they do not prefer any change and are not fully aware of

    the corporate culture.

    OCTACPAC Openness is there in the company Confrontation is there 60-70 % Trust is a very relative term they have to put an average

    term 6070 %

    Autonomy is not also 100 %. Freedom cant b given every body and every dept. It is

    being bound by their rules and regulation which is being

    given by their team heads subject to the rule s and

    regulations.

    Proaction- proactive depends on a case to case basis.Every time cant b prevailed. Act according to the

    situation coming in.

    Authenticity- People tries to be authentic as far aspossible. Auditing take place. Sap is there for finance, hr

    and sales support.

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    Collaboration: Recent collaboration with an Irishcompany for cattle field, and a another collaboration

    will be happening with the GFA, a Geneva based

    company

    Co-operation: There is inter- department and intradepartment co-operation.

    Climate: As a whole its very good, not much rigidity, notime restrictions.

    HR Mobility

    Transfers come as business requirement comes in and lots of

    transfer comes in too. For every team there are specific teamheads. While launching a new product there should be a mixed

    team, few experienced keventerians and some new employee.

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    COMPARATIVE CASES

    PEPCICO.

    RECRUITMENT

    PEPSICO employs through both formal and informal ways of recruitment. Departments

    tell their need to HR department. And then recruitment is done on the requirement by

    the project. All candidates send their CVs by post; they are then short listed and called.

    So those candidates then report at the PEPSICO from where they are sent to the Human

    Resource Department for further interviews. But recently PEPSICO has devised a new

    way of recruitment i.e. Online Applications. They give Ads in leading newspaper and use

    some other mass media communication channels and then receive applications and CVs

    online. In this way huge paper work is reduced and recruitment process is improved in

    terms of efficiency and convenience with the use of technology.

    Sources of Recruitment

    PEPSICO uses both Internal and External Recruitment. But the priority is given to the

    internal if the employee has the capabilities, required by the management for working on

    that post. In Internal recruitment they ask for employee referrals. Any employee can

    refer any competent and potential person and if the referred person comes up to their

    expectations and hired, then the one who referred is rewarded with a bonus. In External

    environment the companys corporate Image matters a lot in a way that not only new

    candidates are attracted but also people who became a part of it in past.

    Selection Process

    1. The ApplicationThe employment application is candidates first chance to present his qualifications to the

    Organization. As such, it is extremely critical for his/her continued participation in theexamination process. Before beginning, one has to review thoroughly what the JobAnnouncement specifies as the requirements to qualify for the position. Candidate mustmeet these criteria to be considered for the position; ensure that, otherwise candidate

    will be wasting his effort in completing the application. Most entries on the form are self-explanatory, but a few pointers on filling it out may help

    2. Written Exams

    Written exams are usually obtained from one of several test construction firms availableto them. These tests are designed to determine level of technical and/or analyticalabilities associated with the particular position for which candidate had applied. The testwhich is conducted in PEPSICO selection purpose is TEST OF COGNITIVE ABLITIES. Thistest is mostly taken from fresh graduates. Whereas, some people are selected on thebasis of experience.

    3. Performance ExamsPerformance exams test ability to accomplish specific job-related tasks by providing theopportunity to actually perform them. These tests are scheduled through the Human

    Resources Department office, with notification in writing of the date, time, location andduration of the test. Instructions will be given on the tasks to be completed and thenasked to complete them. Individuals with considerable relevant experience will conductthe evaluations. Safety, quality of work, adaptability, performance under stress, etc. are

    evaluated.

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    4. Specialized TestingSome positions will require specialized testing, such as technical skills, agility and

    communication skills etc. These tests are scheduled just as like other tests.

    5. The Panel InterviewThe results of this component of the exam process will be used to determine if candidateshould be included on the List of Eligible Candidates forwarded to the hiring authority forconsideration for a departmental Selection Interview.This portion of the examination is normally weighted 100% (or as indicated on the JobAnnouncement). Typically, previous test results are used only to qualify you for

    participation in the Panel Interview.The Panel is comprised of qualified individuals, which may or may not be employees ofthe City. Normally, the panel will consist of three evaluators. These individuals will

    evaluate responses to a variety of job-related questions over the scheduled time period.

    6. The Selection InterviewOnce the List of Eligible Candidates is established it is sent to the Department(s) that is

    hiring to fill a current vacancy. The Department Head is responsible for setting upSelection Interviews. He/she may interview anyone on the list, since all persons referred

    to the department are qualified. The Department Head will be looking for the candidatewith the best qualifications for their particular position. The candidate selected to fill thevacancy will undergo a medical examination, drug screen, background investigation, anda probationary period before attaining permanent employment status.

    TRAINING & DEVELOPMENT

    PEPSICO has trained and developed many of its senior and fast track managers andsupervisors. For lower and technical staff the organization have a complete training

    calendar for the year, if organization thinks and feel that an employee requires trainingto update his knowledge about the field, he just have to report the HR department andhe will be listed for the next training program.

    On-the-job Training:As compared to other competitive organizations the training program of PEPSICO is quitedifferent. It provides full opportunity to its employee to develop themselves and alsotrain them according to the requirements of their job. In return they will be greatest

    asset for their organization. The employee is being trained in many ways while they areon job.External sourcesThese are formal training opportunities that PEPSICO offers to employees either

    internally or externally. A trainer, facilitator and/or subject matter expert are broughtinto the organization to provide the training session or an employee are be sent to oneof these learning opportunities during work time. These training opportunities are

    provided in the form of seminars, classroom training courses and workshops.

    PERFORMANCE APPRAISAL

    The jobs are evaluated on yearly basis under 360o method; the competent employees

    are rewarded in shape of promotions, bonus, increments and annual holidays andpromotion. The results of an appraisal can be used to identify areas for furtherdevelopment of the employee.The organization also uses different questionnaires, which consist of numerous questionsabout the behavior of the employee, and then on the basis of these answers personalityof the employee is judged.When evaluation is made the unsatisfactory performers are given warning. Theemployee after warning is put under observation, for some period of time and if the

    employees performance is still unsatisfied then are demoted or fired.

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    COMPENSATION & BENEFITS

    Promotion

    Promotion is direct shift only to the next level from the current grade, the employeesperformance is evaluated and if his performance is above average he is given promotion.PEPSICO promotes only those candidates who are experienced and eligible for that

    particular vacancy.

    IncrementsThe company decides at the end of the financial year, according to its financial condition,whether increments should be given or not.

    Free transportPEPSICO provide free transport to local employee.

    Medical facilityPEPSICO provide free medical facility to workers depending upon the position/rank of the

    employee.

    House loansThey give the facility of house loan only to deserving individual. The loan approvaldepends upon the post of the employee.

    Overtime payment

    Overtime payment is pay for only those workers who are working more than theirworking hours mostly overtime payment is given to low level staff.

    ITC Ltd.

    HR PLANNING

    HRP is the process of forecasting an organizations future demand for and supply of, the

    right type of people in the right number. It is only after this that the HRM departmentcan initiate the recruitment and selection process. HRP is the sub-system in the totalorganizational planning. Organizational planning includes managerial activities that setthe companys objective. HRP facilitates the realization of the companys objectives by

    providing the right type and right number of personnel. HRP then is like materialsplanning that estimate the type and quality of the materials and supplies neededto facilitate the manufacturing activities of the organization. HRP is variously called

    manpower planning,personnel planning or employment planning.

    RECRUITMENT SOURCES

    The sources of recruitment may be broadly divided into two categories:internal sources and external sources. On receipt of the Manpower Requisition (MPR)form HR department will initiate action of sourcing the candidates as under:

    1. INTERNAL SOURCES:people if they are fulfilling the criteria and found suitable.

    In order to invite application from internal sources, notice/circular for all such vacancies will be put upon the notice board.

    In case any permanent employee dies in harness due to accident or any other reason, one depend sonof deceased As a matter of policy, the organization will encourage to fill up the vacancies from withinthe existing employee may be given preference in employment with the company subject to his fulfillingthe eligibility criteria based on qualification and experience as well as suitable vacancy in the

    company at that time.

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    The conditions fulfilling the requirement may apply against internal notification to HRdepartment through their department.2. other sources :Other sources can be tapped for recruitmentonly when suitable candidates are mot available internally. Other sources may include the following:

    internal data bank local employment exchange advertisement through newspaper

    Placement agencies

    Employee Satisfaction survey in

    keventer

    10 anonymous samples (employees) have been taken for the survey

    and their overall response in the entire questionnaire individually isbeing expressed in graphical form. 1stemployee is expressed as A

    and so on up to J.

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    The overall response of the Employee A in the entire questionnaire

    The overall response of the Employee B in the entire questionnaire

    The overall response of the Employee C in the entire questionnaire

    Strongly

    Agree

    50%

    Agree

    10%

    Disagree

    40%

    Neutral

    0%Employee A

    Strongly

    Agree

    60%

    Agree

    40%

    0% 0%Employee B

    20%

    80%

    0%

    Employee C

    Strongly Agree Agree

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    The overall response of the Employee D in the entire questionnaire

    The overall of the Employee E in the entire questionnaire response

    The overall of the Employee F in the entire questionnaire response

    Strongly

    Agree

    20%

    Agree80%

    0%0%

    Employee D

    Strongly

    Agree

    50%

    Agree

    40%

    Neutral10% 0%

    Employee E

    90%

    10%0% 0%

    Employee F

    Strongly Agree Agree

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    The overall of the Employee G in the entire questionnaire response

    The overall of the Employee H in the entire questionnaire response

    The overall of the Employee I in the entire questionnaire response

    60%30%

    10%0%

    Employee G

    Strongly Agree Agree Neutral

    Strongly

    Agree

    22%

    Agree

    67%

    Neutral

    11% 0%

    Employee H

    Strongly Agree Agree Neutral

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    The overall of the Employee I in the entire questionnaire response

    The use of different datas and their illustration in the form of charts

    did a very good work for the illustration of some of the core fields of

    the industrial expertise and deficiency of the concerned

    organization.

    The interpretation had been made on the basis of questionnaire and

    the individual response on those questionnaire and these are the

    Employee J

    Strongly

    Agree

    Agree

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    following questions and the response of the individuals by which the

    recommendations have been done :-

    1) Satisfied with keventer as an Employee

    Employee A, Employee C, Employee F, G , AND J are satisfied

    highly and Employee B and E is neutral . Employee D agree

    with the question but not strongly.

    2) LEADERSHIP AND PLANNING

    Employee A, B, F,J, strongly agree with the Leadership and

    Planning practices and they have the confidence in Leadership

    and Planning activities According to the employees responses it

    can be seen that there is adequate planning of corporate

    objective .The management does not prefer red-tapism and the

    process followed is considerably fair.

    3) Corporate culture

    Employee A.B, F,J,G,H strongly agree that quality is a top priority

    with Keventer and Individual initiative is encouraged at Keventer.

    But the amount of agreeness and willingness to this problem in

    question is not so highly appreciated by the following Employees. D,

    C, E .

    4) Communication

    Employee A, D,F,J,G,H,I strongly agree with the amount and type of

    corporate deliberations and their agreeableness is highly

    appreciated. They consider Keventer to be highly trustworthy.But

    the amount of distrust and level of belief in the corporate

    communication is not so high as is observed in the case of

    employees D, C, E and I.

    5) Career Development

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    Employee B.F, G strongly agree that they have a clearly established

    career path at Keventer. and they also do believe that they have

    considerably good opportunities to learn and grow but employee

    A and E doesnt believe that they have opportunitiesto establish

    their career and employee G is neutral and employee , D,C,H,I fully

    does not agree but somewhere they feel there is chance for them to

    cope up .

    6)Recommend employment at Keventer to a friend

    Employee D, F, J strongly believes that they can recommend this

    job opportunity to their friends and others either in their blood or

    other relationships. But employee A & D disagree .Employee

    B,C,G,H,I agree but not strongly.

    7) Training Program

    EMPLOYEE A,F,J,I,G strongly agree that Keventer provided as much

    initial Training as they need and Keventer provides them as much

    ongoing Training as they need. But still some Employee B,

    C,D,E,D,H only agree , somewhere not fully satisfied. Therefore

    there need to be some improvement in the Training Program

    Practices.

    8) Working Conditions

    Employee B,F,G strongly agree that they believe his/ her job is

    secure and his physical working conditions are good.

    The Employee believes that his / her workload is reasonable but

    Employee A and E are not satisfied with the working conditions ,

    therefore it is needed to provide a better working environment is

    needed to be built around the belief of growth beyond

    boundaries. Employee D,C,G,H,I agree but not strongly.

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    employees based on their private responses should be subjected to

    different types of efficiency enhancement programmes so that they

    can have better proficiency towards the accomplishment of their

    job. The process was detailed in its approach and its impact was

    quite notable for the company itself.

    The system of work was well guided by the use of structured and

    detailed questionnaire used and developed mainly for the

    employees of the organization concerned. The was found out to be

    productive but it really meant a lot of hard work and meritorious and

    detailed planning and execution by an energetic person with a

    concern for and by a dedicated team of expert professionals.

    Questionnaire Based on Employee Satisfaction

    Name:

    Age : .

    Sex: .

    Position: ..

    Company:

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    1. Overall, how satisfied are you with Keventer as an employer? (Please circle one

    number)

    Very Very Satisfied

    Dissatisfied

    1 2 3 4 5 6 7

    2. Keventers leadership and planning (Please circle one number for each statement)

    Disagree Disagree Agree Agree

    Strongly Somewhat Neutral Somewhat

    Strongly

    I have confidence in the leadership of Keventer 1 2 3 4 5

    There is adequate planning of corporate objective 1 2 3 4 5

    Management does not play favorites 1 2 3 4 5

    Management does not say one thing and do another 1 2 3 4 5

    3. Corporate Culture (Please circle one number for each statement)

    Disagree Disagree Agree Agree

    Strongly Somewhat Neutral Somewhat Strongly

    Quality is a top priority with Keventer. 1 2 3 4 5

    Individual initiative is encouraged at 1 2 3 4 5

    Keventer.

    Nothing at Keventer keeps me from doing 1 2 3 4 5

    my best every day.

    4. Communications (Please circle one number for each statement)

    Disagree Disagree Agree Agree

    Strongly Somewhat Neutral Somewhat Strongly

    Keventer corporate communications 1 2 3 4 5

    are frequent enough.

    I feel I can trust what Keventer tells me. 1 2 3 4 5

    There is adequate communication between 1 2 3 4 5

    Departments.

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    5. Career Development (Please circle one number for each statement)

    Disagree Disagree Agree Agree

    Strongly Somewhat Neutral Somewhat Strongly

    I have a clearly established career path at 1 2 3 4 5

    Keventer.

    I have opportunities to learn and grow 1 2 3 4 5

    6.Would you recommend employment at Keventer to a friend?

    Definitely not Probably not Maybe

    Probably would Definitely would

    7. Training Program(Please circle one number for each statement)

    Disagree Disagree Agree Agree

    Strongly Somewhat Neutral Somewhat Strongly

    Keventer provided as much initial 1 2 3 4 5

    Training as I needed.

    Keventer provides as much ongoing 1 2 3 4 5

    Training as I need.

    8.Working Conditions (Please circle one number for each statement)

    Disagree Disagree Agree

    Agree

    Strongly Somewhat Neutral Somewhat Strongly

    I believe my job is secure 1 2 3 4 5

    My physical working conditions 1 2 3 4 5

    are good.Deadlines at Keventer are realistic 1 2 3 4 5

    My workload is reasonable 1 2 3 4 5

    I can keep a reasonable balance 1 2 3 4 5

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    between work and personal life.

    9.How long have you worked for Keventer?

    Less than one year......................................

    One year to less than two years ..................

    Two years to less than five years ...............

    Five years to less than ten years ................

    Ten years or more ......................................

    10.Your Immediate Supervisor (Please circle one number for each statement)

    Disagree Disagree Agree

    Agree

    Strongly Somewhat Neutral Somewhat

    Strongly

    My supervisor treats me fairly 1 2 3 4 5

    My supervisor treats me with respect 1 2 3 4 5

    My supervisor handles my work-related 1 2 3 4 5

    issues satisfactorily.

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    Describe present job responsibilities of the Appraisee:

    (To be filled up by the Appraisee)

    Initiatives (Outside the major job role, voluntarily/non-voluntarily)

    Achievement (Mention one greatest achievement of your professional career in Keventer in last one year)

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    P-TAX1500 or Less- Nil

    Rs.1501 or more but less than Rs. 2001-Rs18 per Month -500

    Rs. 2001 or More but less than Rs. 3001 - Rs.25 per month-1000=Nil

    Rs.3001 or more but less than Rs.5001 - Rs 30 per month2000

    Rs.5001 or more, but less than Rs.6001- Rs 40 per month - 1000

    Rs. 6001 or more, but less than Rs.7001- Rs 45 per month -1000Rs. 7001 or more but less than 8001 - Rs 50 per month -1000

    Rs. 8001 or more but less than9001 - Rs 90 per month -1000

    Rs.9001 or more but less than 15001 - Rs 110 per month- 6000

    Rs.15001 or more but less than25001 - Rs 130 per month- 10,000

    Rs.25001 or more but less than40001 - Rs 150 per month -15,000

    Rs. 40001 and above - Rs. 200 per Month

    Note: calculations on gross monthly pay.

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    PMS ACCOUNTS

    Keventer Agro Limited

    Performance Appraisal Form-2011

    (To be filled by HR Department)

    1. Name:

    2. Age/DOB

    3. Qualifications:

    4. Previous Experience:

    5. Date of joining :

    6. Joined As:

    7. Current Designation:

    8.Date Since Designation/ Last

    Promotion (if any)

    9. Unit:

    10. Team/Department

    11. Name of appraisers:

    12. Name of Team Head/Mentor

    Signature (Appraise) ________________

    Sl

    No

    Critical Attributes Description Ratings Remarks

    O E M P N

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    Note: Job Responsibilities will be considered for the next yr. KRA. The positions for which KRAwas not fixed, job responsibilities will be taken into consideration to fix KRA & rate accordingly.

    2(To be filled by Appraiser)

    5 4 3 2 1

    1 Job

    Knowledge/Product

    Knowledge

    Thorough knowledge of job duties

    and responsibilities and ability to

    learn and apply new skills

    effectively, efficiently and safely.

    2 Reliability andaccountability

    Degree of reliability . Accountablefor the actions performed

    3 IT/equipment/machine

    ry/Computer

    Awareness

    Has sound knowledge and operating

    skills to produce the desired result

    with optimum utilization of time.

    4 Work Quality &

    efficiency.

    Consistenly meets work quality

    requirements. Complete job

    promptly and effectively

    5 Team-

    working/Interpersonal

    Skill

    To achieve the desired result by

    working together & by being

    sensitive, supportive of others

    efforts keeping in mind the overall

    development of the team.

    6 Integrity & ethics.

    Compliance to policies

    Adheres to company's ethical

    standards . Actions match words.

    Trustworthy. Always complies to

    company's policies while executing

    actions

    7 Presentation Skill Sales / business , data , other

    presentation skills

    8 Creativity / Innovation Ability to turn new & imaginative

    ideas into reality with passion &

    commitment. Proposes strategies to

    improve business performance

    9 Steadiness under

    pressure & resilience.

    Mobility

    Work with steadiness under pressure

    and adjust / adapt to adverse/

    negative situations

    10 Meeting expectations,

    deadlines and

    commitments. Time

    management

    Good and consistent performance

    fulfilling all expectations and

    sometimes exceeding them.

    11 Problem -solving ,

    judgement & decision

    making.

    Sound decision making ability

    .Setting goals and designing actions

    to solve a problem. Effective

    judgement based on available data

    and final decision

    12 Following proper work

    procedure

    Follows SOP for carrying out

    activities

    TOTAL SCORE ACHIEVED

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    O = Outstanding : (Successful in unusual & adverse situations, meets extraordinary

    business challenges with little or no guidance, and sets a positive example for others)

    E = Exceeds Expectations : (Exceeds most requirements of the position, including key areas)

    M = Meets Expectations : (Demonstrates a level of accomplishments that clearly fulfills

    expectations and at times exceeds them)

    P = Partly Meets Expectations

    N = Needs Improvements

    DEVELOPMENTPLAN

    Exposure required to another function / Area / Location(To be filled by Appraiser)

    Function / Location /Area Movement by Reasons

    FUTUREACTIONS:

    Please indicate below further steps you would suggest for Appraisees development.

    On the job - Job rotation (moving from one job to another within the organization)__________________________________________________________________________________

    __________________________________________________________________________________

    ________________________________________COACHING (FOCUS ON DEVELOPING THE STRENGTH OF THE EMPLOYEE)

    __________________________________________________________________________________

    __________________________________________________________________________________________________________________________SPECIFICASSIGNMENTS(CAN BE GIVEN TASKS/DUTIES DIFFERENT FROM CURRENT JOB

    RESPONSIBILITIES)

    __________________________________________________________________________________

    __________________________________________________________________________________

    ________________________________________COUNSELING (TO BE ADVISED OR RECOMMENDED FOR FURTHER IMPROVEMENTS)

    __________________________________________________________________________________

    __________________________________________________________________________________________________________________________

    MDP/Seminars/ Specific Training {(can be send for MDPs, seminars, specific training to enhance

    the job and market knowledge); Appraisee may be consulted for recommendations}

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    __________________________________________________________________________________

    _______________________________________

    Nomination to external forums (professional bodies like management association etc.)

    Training Required

    ___________________________________________________________________________

    _____________________________________________________________

    RECOMMENDATIONS (CONFIDENTIAL-NOT TO SHARE WITH

    APPRAISEE)

    Any other remarks

    Team Head

    Normal increment Yes / No HR

    Special increment Yes / No Yes / No

    Promotion to next

    grade

    Yes / No Yes / No

    Signature of Appraiser: ___________________ Date:___________

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    PMS SALESKeventer Agro Limited

    Performance Appraisal Form-2011

    (to be filled by HR Department)

    1. Name:

    2. Age/DOB

    3. Qualifications:

    4. Previous Experience:

    5. Date of joining :

    6. Joined As:

    7. Current Designation:

    8.Date Since Designation/ Last

    Promotion (if any)

    9. Unit:

    10. Team/Department

    11. Name of appraisers:

    12. Name of Team Head/Mentor

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    Sl No Critical Attributes Description Ratings RemarksO E M P N

    5 4 3 2 1

    1 Job Knowledge/Product

    Knowledge

    Thorough knowledge of job duties and

    responsibilities and ability to learn and

    apply new skills effectively, efficiently

    and safely.

    2 Planning, Budgeting and

    Forecasting & Cost

    Control

    Ability to achieve & deliver consistently

    and accurately by making good

    operational and financial plan thereby

    keeping track of the marketing trend.

    3 Communicationskills/Listening

    Applies effective written, verbal &listening skills to promote an open

    environ- ment that encourages the

    exploration of different ideas.

    4 IT/equipment/machinery/

    Computer Awareness

    Has sound knowledge and operating

    skills to produce the desired result with

    optimum utilization of time.

    5 Meeting expectations,

    deadlines and

    Commitments. Time

    management.

    Good, solid and consistent performance

    fulfilling all expectations and sometimes

    exceeding them.

    6 Team-

    working/Interpersonal

    Skill

    To achieve the desired result by working

    together & by being sensitive, supportive

    of others efforts keeping in mind the

    overall development of the team.

    7 Problemsolving,

    Judgement & decision

    Making.

    Sound decision making ability in fixing

    agendas, setting goals and designing

    actions to solve a problem.

    8 Leadership and integrity Establishes a clear vision of unit mission

    & goals through motivation, team work,

    delegation and proper communication to

    enhance the team spirit and overallproductivity.

    9 Customer Focus Understands customer needs and

    expectations.

    10 Steadiness under

    pressure & resilience.

    Mobility

    Work with steadiness under pressure

    and adjust / adapt to adverse/ negative

    situations.

    11 Presentation Skill Sales / business , data , other

    presentation skills

    12 Creativity/Innovation Ability to turn new & imaginative ideas

    into reality with passion & commitment.

    TOTAL SCORE ACHIEVED

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    O = Outstanding : (Successful in unusual & adverse situations, meets extraordinary

    business challenges with little or no guidance, and sets a positive example for others)

    E = Exceeds Expectations : (Exceeds most requirements of the position, including key areas)

    M = Meets Expectations : (Demonstrates a level of accomplishments that clearly fulfills

    expectations and at time exceeds them)

    P = Partly Meets ExpectationsN = Needs Improvements

    DEVELOPMENTPLAN

    Exposure required to another function / Area / Location

    (To be filled by Appraiser)

    Function / Location /Area Movement by Reasons

    FUTUREACTIONS:

    Please indicate below further steps you would suggest for Appraisees development.

    On the job - Job rotation (moving from one job to another within the organization)

    ___________________________________________________________________________

    ___________________________________________________________________________

    ______________________________________________________

    COACHING (FOCUS ON DEVELOPING THE STRENGTH OF THE EMPLOYEE)

    ___________________________________________________________________________

    ___________________________________________________________________________

    ______________________________________________________

    SPECIFICASSIGNMENTS(CAN BE GIVEN TASKS/DUTIES DIFFERENT FROM CURRENT JOB

    RESPONSIBILITIES)

    ___________________________________________________________________________

    ___________________________________________________________________________

    ______________________________________________________

    COUNSELING (TO BE ADVISED OR RECOMMENDED FOR FURTHER IMPROVEMENTS)

    ___________________________________________________________________________

    ___________________________________________________________________________

    ______________________________________________________

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    MDP/Seminars/ Specific Training {(can be send for MDPs, seminars, specific training to

    enhance the job and market knowledge); Appraisee may be consulted for recommendations}

    ___________________________________________________________________________

    ______________________________________________

    Nomination to external forums (professional bodies like management association etc.)___________________________________________________________________________

    ______________________________________________

    TRAININGREQUIRED

    ___________________________________________________________________________

    _____________________________________________________________

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    RECOMMENDATIONS (CONFIDENTIAL-NOT TO SHARE WITH

    APPRAISEE)

    Any other remarks

    Team Head

    Normal increment Yes / No HR

    Special increment Yes / No Yes / No

    Promotion to next

    grade

    Yes / No Yes / No

    Signature of Appraiser: ___________________ Date:___________

    Signature of Team head: ___________________ Date:___________

    OVERALL EVALUATION (BY HRD)

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    Weightage (%) Rating Weighted Rating Final Rating

    KRA 70

    Attributes 30

    RATINGS

    O E M P N

    Signature of HR ___________________

    Signature of MD ___________________

    Transfer Letter Format

    KAL/HR/TL/09-10/101

    Date:22.06.2009

    To,

    Dipak Sasmal

    Territory Sales InchargeMalda

    Dear Dipak

    As per the clause no. 11 of your Appointment Letter dated 27th March, 2007, you are, hereby,

    transferred toImphalfrom immediate effect.

    You are requested to report Area Sales Manager, North East, as soon as possible.

    Please sign and return the duplicate copy of this letter in acceptance of the above.

    For KEVENTER AGRO LIMITED

    (Sr. Manager- Corporate HR)

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    CTC BREAK UP FORMAT (MR A EXECUTIVE)

    PM(Rs) CTC( PA)

    Basic - -

    H.R.A - -Travelling Allowance - -

    Personal Allowance - -

    Site Allowance - -

    Gross 0 0

    Monthly Deductions

    PF - -

    ESI - -

    Yearly Component

    Medical (if not under ESI) -

    L.T.A -

    Bonus -Leave Encashment - -

    Mediclaim -

    Total -